Great service, sale prices, quick and professional delivery! We've had our new Beautyrest Black…read moremattress for about 6 months and love it. Stores are clean and beautiful and there really are NO EMPLOYEES. We found it a great comfort to take our time to try out a lot of mattresses without a being "hassled". If you have questions there are very knowledgeable people a phone call away. Order on the store kiosk or online at home.

Hassleless Mattress isn't just a clever name, it's a very apt description of the store. When I…read morefirst heard about their sales model - no salespeople at the showroom, order using the website or in-store kiosk - I liked the idea. I've had mixed experiences mattress shopping at stores, often times being annoyed at trying to be upsold at every opportunity or having to work around the sales people. As well, shopping solely online isn't viable because we need to test to mattresses to ensure they suit our special needs (my partner and I are both uncommonly shaped). In this recent instance, we needed to test mattresses as well as compare different adjustable bases. Hassleless Mattress was our first stop. The showroom is vary spacious, featuring numerous brands and styles of mattress in different configurations with adjustable bases. Go up to the table, sanitize your hands, grab a disposable pillow cover, and start laying down. My partner and I were able to try everything out at our leisure, and spend enough time testing different combinations to see what suited our needs best. We easily narrowed down the type (hybrid innerspring with memory foam), size, and brand. After that, we compared the different adjustable bases, and found one we liked. There was a seasonal special that saved us $200, and the free next-day delivery (and removal) meant we got what we wanted for less than we originally budgeted. Because we got to try them out, it also saved us the hassle of testing and shipping back different mattresses from internet-only vendors. We were very happy with our shopping experience, and spent less than we anticipated. The delivery crew arrived early the next morning, quickly removed the old bed (topper, mattress, box spring, and frame), and had the new adjustable base & mattress set up in minutes. They were very quick and courteous, making sure to be careful while moving everything. I'm glad we checked this location out, as I was not looking forward to shopping the usual mattress stores. The Hassleless Mattress sales model works out well for us, and I'd highly recommend it to anyone else who might like the low-pressure no salesperson option for mattress shopping.

HIGHLY RECOMMENDED! Thomas is an amazing sleep expert and is really great to work with. If you…read moreshare your needs, budget and preferences he brings, knowledgeable, honest and informed guidance for a range of options. Unlike many places, he knows his products and is very honest and not pushy. My wife and I really liked working with Thomas and will be back again soon.

I had such a good experience at this retailer. I dealt with the manager, Adam Duvel, and had a…read moretremendous experience. Adam was very helpful we made decisions quickly, the transaction was painless and we came away feeling very good about the two beds we purchased. Then the system kicked in getting confirmation emails and received seamless and perfect delivery experience on a Sunday in less than a day. Courteous, clean and in and out of our house, taking the old beds, in less than 5 minutes. Excellent experience from purchase to delivery. I would recommend this store.

Discount Mattress' Skokie store lives up to its name and provides great customer service. Today we…read morepurchased a good quality twin mattress for a spare bedroom. Sales associate Kevin was extremely knowledgeable, personable and professional. There was ample selection of mattresses in stock, we made our selection, got a great price and extremely helpful service. Kevin loaded the mattress into our car and we were off very quickly. It was nice doing business with Discount Mattress in Skokie.

Everything great. Replaced our $1500 mattress for one from Discount Mattress for half the price…read more Took a little getting used to the foam but our backs have thanked us for the change. As far as the store - customer service is outstanding. Store purchase was without pressure and easy. When we realized that the box springs wouldn't go around a bend in the house they delivered split box springs without charging extra for the change or additional delivery.

We went to Relax The Back as someone in our household has been experiencing carpal tunnel issues…read more While they were getting sorted, me and my elderly friend wandered over to the massage chairs where Patrick loaded us into some high tech massage pods. Once we were locked and loaded he set up a program of massage head to toe. These chairs run 9k-12k (way out of our price range), but we appreciated the experience. We also talked to him about the Tempurpedic mattresses and laid down on some of the beds. I am in the market for a new mattress. Friendly, informative, great service.

Patrick was awesome. He quickly found a replacement arm for my 10 year old chair. Thank you.read more

Brian was very helpful and knowledgeable. Helped us pick out a mattered topper. Currently have a…read moretempur-pedicure hybrid and hope the topper will soften it just a tad without having to purchase a new mattress.

My wife spent the better part of a day shopping for a mattress and one of her stops was the Deer…read morePark Tempur-Pedic location. By days end, she had chosen a new mattress and set an appointment for me to stop by later that evening. Our sales person George helped my wife find the right option with a split king. I arrived and found George very knowledgeable with his product and professional. He spent the additional time to give me the entire explanation and presentation again which I appreciated. Bottom line, If you are looking to work with someone who cares, is customer service oriented, and doesn't push, George is the right guy to talk too. Our new bed was delivered as promised and a month later we love it! Well done Tempur-Pedic and George!!!!

This is my favorite location, due to convenience, but when I'm on Ohio, hanging out by Eataly,…read moregoing to that location is cool too and their Outlet in Oak Brook offers awesome deals on floor samples. As for this Skokie location, it's great with its big parking lot and proximity to Old Orchard mall. The service is very friendly and top notch. We are very interested in their chairs and this store will be our first choice, should we need to replace anything. Their furniture is made in the USA and it's modern, functional, comfy, and built to last. I just love everything that they offer.

It's been a while since I visited Room & Board, but I've always admired their modern and…read morecontemporary design aesthetic. This Skokie location expanded until it gradually encompassed this entire lot. We stopped in today to look at their office chairs. My companion had researched the brands and we purchased one that was in stock and will be delivered next week. We looked at other furniture in the large showroom. Several leather chairs and a corner swivel chair caught our eye. Sales staff was friendly and helpful.

Okay so I'm definitely a fan of home goods and it's like a Target for me, I come in looking for one…read morething and end up leaving with a cart full of serious damage and my credit cards not too happy with me. It is seriously one of the better home good stores in the northwest suburbs as I've been to a few and this one I just love. First of all, it's not super crowded where there's literally room to breath and move around without feeling like the store is going to crawl up on you. I think it's really organized as I know the vases are in their section, bathroom stuff is where it needs to be, wall art and decor is to the left, so I can always find what I need when I'm looking for something specific. The selection is amazing, anytime I need a last minute gift and I need something in particular, I always know that this store will have what I'm looking for and then some. I seriously think the prices are very fair and a lot better than even my favorite and beloved Target so if you're on a budget, this is the place to go and it's so much better than any garage sale since everything here is new and in nearly perfect condition. Last time I was here I bought new dinner plates, a kids step stool that looked like something I could have found in pottery barn kids, but this one was way more reasonable in prices, I bought new candles, a bathroom rug, tons of gift bags of all sorts of sizes and colors and a new painting for my walk in closet (yes, i needed that as well). I just think this place really has it all and I can spend hours looking through stuff. I don't normally buy clothes here so I'm not really sure if I can comment on the selection but anything household related, this is the place to be. I love it and can't wait to go back and back since I love that they always have new stuff coming in. And your favorites also sell fast, so think twice before you pass something by. Whenever, you're bored and have time to kill, come here and time will fly by.

Very rude staff working the night of 7/7/26. Tried to say an item wasn't marked down and after…read moregoing back and forth they finally realized they had the wrong tag on the item. They went straight to assuming that it was our wrongdoing instead of finding the issue. I remember my first day in customer service too!! ‍

No manager at the store to adjust the price. Only 3 people working (loitering). Why are 3 people…read moreworking g that can't do a thing. They said I have to come back tomorrow, manager starts at 1230pm. Seems late for a manager.

I stopped into the Old Orchard Mall store during lunch break to see the sectional in person after…read moredoing some research online. The store was set up really well to show off the product options and different accessories available. The sales person who helped me out was really informative.