Great service, sale prices, quick and professional delivery! We've had our new Beautyrest Black…read moremattress for about 6 months and love it. Stores are clean and beautiful and there really are NO EMPLOYEES. We found it a great comfort to take our time to try out a lot of mattresses without a being "hassled". If you have questions there are very knowledgeable people a phone call away. Order on the store kiosk or online at home.

Hassleless Mattress isn't just a clever name, it's a very apt description of the store. When I…read morefirst heard about their sales model - no salespeople at the showroom, order using the website or in-store kiosk - I liked the idea. I've had mixed experiences mattress shopping at stores, often times being annoyed at trying to be upsold at every opportunity or having to work around the sales people. As well, shopping solely online isn't viable because we need to test to mattresses to ensure they suit our special needs (my partner and I are both uncommonly shaped). In this recent instance, we needed to test mattresses as well as compare different adjustable bases. Hassleless Mattress was our first stop. The showroom is vary spacious, featuring numerous brands and styles of mattress in different configurations with adjustable bases. Go up to the table, sanitize your hands, grab a disposable pillow cover, and start laying down. My partner and I were able to try everything out at our leisure, and spend enough time testing different combinations to see what suited our needs best. We easily narrowed down the type (hybrid innerspring with memory foam), size, and brand. After that, we compared the different adjustable bases, and found one we liked. There was a seasonal special that saved us $200, and the free next-day delivery (and removal) meant we got what we wanted for less than we originally budgeted. Because we got to try them out, it also saved us the hassle of testing and shipping back different mattresses from internet-only vendors. We were very happy with our shopping experience, and spent less than we anticipated. The delivery crew arrived early the next morning, quickly removed the old bed (topper, mattress, box spring, and frame), and had the new adjustable base & mattress set up in minutes. They were very quick and courteous, making sure to be careful while moving everything. I'm glad we checked this location out, as I was not looking forward to shopping the usual mattress stores. The Hassleless Mattress sales model works out well for us, and I'd highly recommend it to anyone else who might like the low-pressure no salesperson option for mattress shopping.

Ronna was so helpful and got my wife and i our dream bed. Thank you so much!! And she sold us on a…read moregreat mattress at a great price!

Walked in looking for a 2nd bed for my aging relatives that are living in a senior community. Sales…read moreperson was very professional and knowledgeable. Not pushy at all. Picked out a Mattress, Box Spring and frame around noon on Monday. Everything was delivered professionally by 10:00 a.m. the next morning. Relatives were very pleased. Highly recommend this location!

Terrible experience all around We received a defective…read moremattress and customer service did nothing to help us or to make it right! Stay far away from this company!

I'm still in shock at what a pleasant experience this has been. It was a bit strange to into the…read more"employee-less" showroom, but my young adult daughter and I picked out her new mattress in moments, ordered it up on the kiosk, and it was delivered 13 hours later! Super nice delivery guys, and they took the old mattress away. Highly recommend. Great concept!

Terrible service and zero accountability!…read more We purchased a sofa at The Dump in Deerfield and paid in full upfront - the sofa price, delivery fee (including carrying it upstairs), and taxes. The contract is full of penalties for the customer if we are not at home when they deliver. They promised delivery on the 11th. It's now the 24th, and no one has called us, no updates, no explanation. It seems they can delay as long as they want and break their commitments, while we are expected to sit at home and wait for weeks. On top of that, if we leave and miss their random delivery attempt, we risk getting fined - even though they already missed their promised date by two weeks. This is unacceptable. Payment should only be collected upon delivery, not in advance for this "great" furniture shop ! Never again with this store, and I would not recommend it to anyone !!!

I purchased furniture set plus I paid for warranty and one of the furniture was defected upon…read moredelivered, delivered people told me to call them which I did and they have been giving me run around since I purchased the furniture in 2024. We cannot even use the sofa since, I am highly disappointed with the services I received and how I have been treated with the Hayes company that suppose to be the services department for Dump Furniture. Last time Hayes texted, I was told to call the store directly

I can't say enough great things about Mattress Firm at Willow Creek Road in Glenview. Aristotle,…read morethe store manager was so kind to my mother. It's rare to find a business that treats customers like family, but this store absolutely does. Highly recommend Willow Creek Mattress Firm for their amazing products and even better people!"

Not sure if we had the same salesman as Will C. below, but we experienced the same treatment when…read morewe visited this location this afternoon. Upon walking in, we were greeted and explained what the different color codes meant. The salesman kept wanting to "educate" us on the different selections and I explained I would probably have more questions after browsing a bit. He asked me to take off my coat and get comfortable/lay on the beds to which I said, "no", and that I would find a few I liked and then compare them to one another/ask questions/etc. He refused to let me walk through the store and was taking deep breaths/closing his eyes like he was trying to maintain his composure. I simply wanted to browse the selection before coming to him with questions, but he was following me around basically telling me that I needed to ask him questions to get "educated" on the selection. I began to feel a bit uncomfortable (and it takes a LOT for that to happen) and, for the first time in my life, I walked out of a store due to the creepy, extremely pushy/aggressive treatment. I understand retail as a business and the current state of brick & mortar stores, but this type of behavior is enough to make a potential customer *not* want to purchase from your location (or from your chain of stores in general). This employee is obviously unstable, but, in the end, it reflects poorly on Mattress Firm as a whole. I took my business to Bloomingdale's where the salespeople were happy to let me browse, ask a few questions, and ultimately make my $3K+ purchase. All I needed was a few minutes to browse the inventory, Mattress Firm. Don't push people out the door because you're desperate to make your sales...

HIGHLY RECOMMENDED! Thomas is an amazing sleep expert and is really great to work with. If you…read moreshare your needs, budget and preferences he brings, knowledgeable, honest and informed guidance for a range of options. Unlike many places, he knows his products and is very honest and not pushy. My wife and I really liked working with Thomas and will be back again soon.

I had such a good experience at this retailer. I dealt with the manager, Adam Duvel, and had a…read moretremendous experience. Adam was very helpful we made decisions quickly, the transaction was painless and we came away feeling very good about the two beds we purchased. Then the system kicked in getting confirmation emails and received seamless and perfect delivery experience on a Sunday in less than a day. Courteous, clean and in and out of our house, taking the old beds, in less than 5 minutes. Excellent experience from purchase to delivery. I would recommend this store.

We went to Relax The Back as someone in our household has been experiencing carpal tunnel issues…read more While they were getting sorted, me and my elderly friend wandered over to the massage chairs where Patrick loaded us into some high tech massage pods. Once we were locked and loaded he set up a program of massage head to toe. These chairs run 9k-12k (way out of our price range), but we appreciated the experience. We also talked to him about the Tempurpedic mattresses and laid down on some of the beds. I am in the market for a new mattress. Friendly, informative, great service.

Patrick was awesome. He quickly found a replacement arm for my 10 year old chair. Thank you.read more

Super Happy Customer Here!!!! Back after 18 years!!…read more Nothing has changed: Dania still serves up top-notch service. Andra Kossy is the best salesperson ever, and the manager, Mike, doesn't short-stop anything. In August 2026, I went to check out a dining room table and chairs that I had seen online. The moment I stepped onto the showroom floor, I was instantly mesmerized. They had an awesome sale going, and I ended up spending approximately 14 hours shopping over two days! My salesperson, Andra, was super patient and extremely accommodating. In the end, I gleefully purchased 15 superb pieces of furniture, which they delivered to Wisconsin for a reasonable extra fee. The delivery and setup by Brandon and Guillermo were absolutely perfect. I originally went back to Dania because I never forgot my first experience there. Back in 2008, I was living in Oak Park, IL, had just sold my house, and wanted new furniture. A friend spoke very highly of them, so off I went. Their customer service was excellent, and the furniture was high-quality and reasonably priced. To make matters even better, their delivery and setup were awesome. I was so pleased that I never forgot the experience--in fact, I still have the bedroom set and bookcases I purchased back then! Fast-forward to August 2026: now living in Wisconsin, I recently purchased a condo and needed a dining room table and chairs. I looked locally, but all I could think about was Dania. Nothing compared to their high-quality, jazzy, and reasonably priced furniture. I knew it was time for a road trip, and it was entirely worth it. THANKS SO MUCH, Dania Northbrook!!!!!

Sales help encouraging to the novice shopper. Delightful…read moreselection of kitchen tables and comfortable chairs The love seat and ottoman were just the right size for my apartment. Many years ahead for what I paid. Talk to me. A few more pieces are coming tomorrow.

Truly Outstanding Service and Warranty I purchased this…read moreReliance 50 gallon hot water heater about eight years prior with a nine year warranty covering both parts and labor . Unfortunately due to water and environmental conditions the bottom rusted and leaked, necessitating replacement. Abt could not have been more helpful, in this time of need. The Abt office (Nathan) immediately and fully addressed the situation. The Abt plumbers delivered fast and truly excellent replacement with a new Reliance 50 gallon hot water heater and installed all the necessary copper pipe, valves and fittings---including full labor at no charge. The plumbers (Russell Cartwright and Tyler Fite) installing the unit were very meticulous and highly competent in every detail. They also were extremely helpful and courteous. I have used Abt exclusively for over forty years and recommended their products and service to numerous other home owners--no one has been disappointed. Their appliances and equipment are always top quality but their service and commitment to stand behind and service these products is both outstanding and exemplary. In summary and in brief, they truly are the best.

It was a fantastic experience of buying our cooking range from ABT, out very first purchase from…read moreABT. Rudi was a great salesman and it was a pleasure dealing with him. But the icing on the cake was your delivery, crew of Ian and Lewis. They were not only polite, jolly, but also very careful and precise with taking out our broken cooking range from the apartment and were equally careful in installing the new one. I really want Ian and Lewis to be recognized for their outstanding delivery service. For our all future needs for appliances we know ABT is the place for us.