I have never met or worked with someone so unprofessional, uncommunicative, and frankly unstable. Do NOT work with Karl. He overcharged, underdelivered, and put our family's safety at risk in the process. read more

No stars. My lift and glide pocket doors are worse than before Karl worked on them. He doesn't call back never pay him before you are done. Horrible experience and he messed up one of my doors. I know better than to pay upfront and he over charged me. Had someone else come in to fix for a 1/4 of what he charged and they are having to redo everything he did. read more

No show three times. Spoke with owner and arranged appointments three times. Each time he didn't show up or even call to inform me that he couldn't make it. My time matters too. Very disappointing. read more

I just used Sliding Door Guru for the second time. I have a 16 ft wide Milgard vinyl double door system. 3 years ago one door was opening very stubbornly. Karl came and replaced the rollers and the track been thoroughly cleaned up. He uses all new rollers and a stainless steel track that was engineered specifically for the door. That door has worked excellently and now the other side got stubborn and hard to open so I had him repair that side also. Happy with his quality of work and now my doors both open smoothly! read more

Karl repaired our sliding patio door. He did an amazing job! The door is like NEW! Karl is amazingly knowledgeable and proficient. I highly recommend him for all your repair needs! read more

Owner Karl re-hung 4 of my sliding doors, and they work perfectly again. He was professional, clean, communicative, and provided exceptional service without delays. I am very grateful to him, and recommend him highly. I read some of the negative reviews, and was very surprised by the issues others quoted. I had NO issues whatsoever, and am delighted with the end result. Thanks Karl! read more

Karl did a great job fixing my sliding door and sliding screens. They slide like new again! So glad we had him do the work!

I just had the rollers replaced on my sliding glass door! What a difference this makes! Door was so hard to open, at times, that I needed to use both hands to do so. It had also become very noisy and annoying. Now, I have to be careful to not push/pull too hard because it quietly slides back and forth. I highly recommend Sliding Glass Guru. read more

I am disappointed in this person's professionalism. My husband reached out to Karl yesterday to get information about getting a couple of sliding screen doors replaced. We get a quote and he says he can stop by that day to measure things out. Then radio silence. Not even a "hey, sorry I'm swamped can we reschedule?" This morning at 6:20am... 6:20am on a Saturday...) Karl texts my husband if we are free today. Well, first of all... why no communication yesterday? Not even an acknowledgement? Okay... so he is given a window of time of when I would be home. I arrange my day to make sure I am home on time... then nothing. No call, no text nothing. I have a lot of sympathy and patience for independent businesses, especially when it's a very small business. However I have never encountered no-call no-show two days in a row and that is absolutely unacceptable. Pro tip to you Karl: If you're busy it's okay to say you don't have openings for a few days or even week or so. I am realistic in not getting someone the same day. But this is just ridiculous. Please learn some professional boundaries, time management, and improve on your communication. I was originally going to give one star however as I was writing this, my husband said he finally got back and apologized for not communicating and not showing up. So it's not enough for me to want to do business with this person but now you get two stars instead of one. read more

I gave the Sliding Door Guru a 5 star rating because Karl (the owner) and Ian (his helper) deserve it. My sliding glass door glides better than when it was first installed 10 years ago! All these years of having to exert effort to open and close the door thinking it was because the door was extra large and heavy when all it needed was the way Carl worked his magic on the track and rollers. Now it opens and closes with the push of one finger. Amazing! Carl also was the only company owner to come out the same day I called for an estimate and then did the work two days later-on a Sunday!-days ahead of any other company who I was considering to do the job. Plus, Carl extends a 10 YEAR WARRANTY on his work. Because of all of the above, I highly recommend the Sliding Door Guru! read more

Karl was quick to respond. He did quality work. Very pleased the the finished product. He is a quality craftsman.

Not sure I would use this business since their way of advertising is to basically scatter their business cards all over the streets of La Jolla. Let me explain; yesterday I was taking a walk near Windansea Beach in La Jolla and I started to see these distinctive red and white business cards in front of several houses. Most were on the sidewalk but others were in the landscaping. After walking at least a half mile and seeing 20 or more I started taking pictures. (See photos attached ab) At first I thought a batch of cards may have fallen out of a vehicle accidentally but I soon realized they were to well placed and this went on for to long on several different streets. Additionally, the cards are printed on both sides so it didn't matter when they just threw them on the street because they would be notable whichever way they landed. I tried to contact Karl, apparently the owner, to let him know but he just ignored me. I can't say I'm surprised. Maybe keep this in mind when you're selecting a business to repair your sliding glass doors. read more

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Terrible service, they charged me an additional $50 than what we agreed on and the door doesn't work as it supposes to. They aren't willing to come back read more

This team came out and fixed my off the track sliding glass door the same day. They are not cheap but they are worth it. My door works better than it ever has. Chris was especially kind and helpful. I would highly recommend this outfit. read more

This is the first time I have ever felt compelled to leave a negative review. Steer clear of these guys. We had 2 sliding doors that were sticking and 3 screens that needed to be re screened. They charged over $5,000 and told me they just needed to come back tomorrow to put on the new handles. Once that check cleared all communication stopped. 6 months and $5k later we have 2 sliding doors that DO NOT LOCK and one of them is already sticking again. Total scam. Look at the other negative reviews and believe it, they sound very familiar to me. read more

Like others have clearly stated this guy shouldn't be in business. Overpriced, rude and sent me over 30 threatening and abusive text messages calling me a piece of piece of Sh..t. a loser, an Idiot and a Di.K! He said he's the most over qualified sliding door man in the world and he's number 1 and ive never amounted to anything. I had to block his number STAY CLEAR OF THE SLIDING DOOR GURU read more

We tried for two years to find someone who could fix our non-functioning sliding door lock but it was more than 10 years old so no one had those locks anymore. This business was suggested to us a few months ago, and they were able to fix it plus replaced the tiny wheels on our 10ft tall doors, which were too small for its weight. It now slides like butter. read more

It is my belief that a business is A-1 until they prove otherwise. Unfortunately, the reviews spoke the truth. And, this business proved otherwise despite being referred with glowing recommendations. We called at 10:30 a.m. We were told that someone would meet us at our boat in an hour. That never happened and no follow-up call or text suggesting a reschedule. Thankfully, we're resourceful and located a hardware company that could get the parts we needed. Feel free to contact this company if you wish ... Give them a chance, as we did, perhaps you will have better luck. read more

Installed replacement glass for sliding glass door. Karl is a real pro. He's been working on sliding glass doors exclusively for 40 years and is an expert. Same-day repair for a very fair price. Worked quickly and efficiently, and left the place clean. Excellent job on the repair, showed up on time and was very friendly and great to deal with. You really can't ask for more than that. Highly recommend. read more

I have Sierra Pacific three panel accordion doors that were installed about six years ago. Over the years the doors became harder and harder to open and close properly. I called Sliding Door Guru and Karl immediately picked up my call and said he'd be in the area later that day and would check it out. I anticipated them having to replace the bottom track and possibly the wheel/roller guides. But Karl made some other adjustments to the doors and fixed them the same day I called! He and Chris were professional and the price was more than fair for the job. Karl really knows his trade and I really can't recommend this group of professionals enough - I will use them for my door repairs moving forward. read more

Sliding Door Guru - Closed - Door Sales/Installation Near Me

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Called them up on Monday for repair on my sliding glass door and by Tuesday they were able to come by. Skylar was the tech who showed up. Skylar was very professional and helpful. He was able to fix my issue within minutes of arriving. As an added bonus, Skylar provided me some tips on ensuring the issue does not happen again. Definitely will use this company again in the future. Highly recommend. read more

Karl and his co-worker came out today to replace a pocket door track and rollers. This job normally requires cutting drywall in order to install the new track, however, the Door Guru has a special, custom made tool to get the job done without the mess and cost of cutting the drywall. The track system he installed is the best on the market and the door now slides like butter. These guys are great and do excellent work. I highly recommend them for all your door repair needs. read more

Highly over priced, do not recommend at all. Also I never received a receipt of any kind, even after a few texts messages back and forth saying he would send me a complete invoice and receipt, never received either one. Charged me 4 times the amount of money for parts, plus his overpriced hourly rate. Turns out the door handle only costs $50 tops, ridiculous. Look elsewhere. read more

Two months ago my sliding glass door was sticking and I could hardly open it. My friend recommended Sliding Door Guru as they fixed a door for her and she was very pleased with their work. Karl and his crew came and replaced the track and rollers. What a wonderful job! The door glides smooth as silk. No more tugging and shoving to try and open the door. Karl replaced the door handle and lock. They were pleasant, professional and very efficient. We are very happy with the work they did! read more

The Sliding door Guru was extremely knowledgeable and helpful! He was quick to help out and resolve my sliding door issue. I will definitely recommend him. Give him a call, you won't be disappointed with his excellent service!! read more

So owner decides to send me not one but three nasty messages calling me some colorful choice words. Here was an opportunity to find out why there's a negative review but instead Karl launches into a rant. Guess it just reinforced the kind of person Karl is. Enough said! read more

This is in Chula Vista: We have a 5 panel huttig sliding door that had become very difficult to slide near the end panels. He came out promptly and quoted a hellacious amount $8000.00 saying he may have to dig out the concrete patio but he'd have them working like new and guarantee them for 10 years and would fix any problem that arose. After starting the job he said he wouldn't have to dig out the concrete and lowered the price to approximately $5000. He did most the work himself in one day, and needed cash which I gave him $1500. I told him doors opened much easier but not the way they were when first installed. He said he'd see what he could do. He came back the next day, installed the insulation stripping and touch up the paint but didn't improve the doors. He left in a huff and would not return our phone calls or text messages (the insulation strip was already coming out). After a couple months he calls and shows up banging on our door at 7 a.m. demanding payment in full plus more (what a master). He got his money but never fixed the doors or weather stripping correctly. I do not recommend using him and do not want to have anything to do with him again. He has serious issues. read more

Great company all around. Came out and adjusted my locks for free and gave me a competitive bid to repair my existing sliding doors. I sincerely appreciate the integrity and class this company exemplifies. read more

I read some of the negative reviews but I am very pleased! Contacted Karl this morning via email and he called me thereafter. He sent an experienced relative to the house. We had a sliding door that was jammed with all kinds of issues. He did a fantastic fix! The door works better now then when we purchased the house four years ago! We had another slider we were not able to shut and latch for the last four years. They fixed it and wow it closes and latches!! We had a slider door person come about a year ago to assess the door that would not close and latch. He said the door was warped due to the sun and we would need a new door. We just left it alone and did not fix the door until today when it was not a hard fix! Thank you Sliding Door Guru! You did us well!!!! read more

This team is amazing! They've fixed multiple doors for us. They show up on time, do what they say they're going to do and are more than reasonable on price. Highly highly recommend! read more

If you are considering repairing your sliding glass door I encourage you contact Sliding Door Guru as they exceeded my expectations. I anticipated the repair would be a little expensive and it was. It was totally worth it to have a professional vendor, quality services and a great guarantee of services. read more

Found a business card and called. Gentlemen said they could take of everything wrong with my sliding glass doors. No call back to schedule, no return text message. Nada read more

Carl came to fix the lock on our La Cantina accordion door, which had jammed. At the end of the day, he left us a hefty bill. When we tested the door, it immediately jammed back up. While disappointing, I get that issues like this can happen on the job. I was fully prepared to give Carl another try at fixing the problem. That is, until we discovered that he actually hadn't reinstalled all the pieces after taking the lock apart. There are rods on the top and bottom that secure the door in place. The rod on the bottom was missing. We confirmed via security camera footage from our backyard that they had attempted to put the rod back, but apparently couldn't figure it out. So, they packed it up instead and didn't say anything to us. Our door was actually in worse shape after the appointment! When I refused to pay their bill, Carl sent me harassing, profanity-laced text messages for several days (until I finally blocked his number). Obviously, I would not hire these guys again. If you have a La Cantina door, I would look elsewhere! read more

Unreliable. Submitted online request for quote, after a week had heard nothing. Called, but he asked if he could call me back in 10 minutes. He didn't. I texted to ask if he could come out for a free estimate, set it up for 6pm. 6pm came and went. No show, no call, no text. Go somewhere else. Update: I never heard back as mentioned above, but 9 months later (4/22/2017) the owner posted a response to my comment. Not the responsiveness I wanted as a customer, and if I'm not happy I want you to make it right with me, don't just give my money to charity and think everything is OK. I since have replaced the entire door and am happy with the results, but this looks like it was a missed opportunity for us both. read more

Great service and priced fairly. Honest and neat and professional. I highly recommend this company. Karl and mark are the best. I had a difficult patio door issue that they were able to fix to my satisfaction! I will recommend this company to family and friends. I was very fortunate to have found them! Joanne K read more

I don't know who you guys are talking about! It certainly isn't the guy I've been talking to. I called the number provided (760-586-8981) and made arrangements for work on my heavy mirror sliding closet doors. He stood me up probably 3 times. No contact, no nothing. So, I'm sitting here today, taking time off work again, with the closet installers shooting me dirty looks as they work around my closet doors they asked me to remove. They are so heavy, I can't move them myself and the closet installers refuse due to liability. But he swore up and down I was his top priority today and that he'd be here at 8am. No show. Again. No contact. Again. No apology. Again. DO NOT USE! Subzero stars. read more

They finally returned my service repair request...wondering if I'd been taken care of. I said no and we set up a time I could be home. I stayed home all day, two Different days waiting for them to show up. The second time was aSunday they said was mine. No show no call. read more

Karl was prompt in responding to my request to repair our 40 yr old sliding door. They accommodated to my schedule and were on time as expected. The cost for repair was higher than expected, but in only a couple hours they fixed the track and rollers making the door work better that ever. A reasonable investment extending the life of our door. They were professional and respectful. read more

Karl is good at advertising, and his was the only service I could initially find online. Because of this, I patiently waited while he stood me up 5 TIMES!! He never did show up. Don't waste your time. BTW, I eventually found Aloha Sliding Door Repair on Yelp, and they did a 5-star job at a reasonable price. read more

Karl is great. I called yesterday and he came out this morning to fix my sliding door that has bow frame and can not close. I was worry that I might have to order new set of door. He took the sill pate off, removed the door and carefully straightened the frame. He put everything back and it now works great. I would recommend him to anyone who needs sliding door repair work. read more