Friendly service, high quality clothing and items, beautifully maintained store. I enjoy shopping…read morefor P.E. school uniforms, and spirit swag, for my St. Timothy student. Family owned, supports community values, fitness, fashionable, durable, quality items. A fun place to visit and shop! Thank you Marc and Goetz Brothers Sporting Goods!

My boss sends me to Goetz several times a month and I can tell you that Justin knows exactly what…read morehe's doing. Customer service is top notch, he's always incredibly prepared to help with anything. If you need your car stuffed with buckets for a softball tournament he's your guy! The kids love coming here and I've literally never had a bad experience. Highly recommend for your sporting goods!

This review is for the bike shop. As "not a bike person," I have had several really positive…read moreexperiences in the past year with the bike repair across several different family bikes. They are happy to work on "regular old bikes" regardless of where they were purchased. The technicians communicate well, they are resourceful, and they are conservative (i.e. they're not trying to upsell you; in fact they will talk you out of doing unneeded work). A minor downside is that their system only orders parts once a week, which can mean some delays if you need parts. The pricing seems very fair as well.

I just purchased got a bike for my son there and wasn't sure where to start and the person at the…read morebike area was so helpful from start to finish even my teenager mentioned to me that the customer service was really good. I also love there free Community room We've done a handful of get-togethers and it's free! Such a great part of the community.

Awesome staff. Looking for shoes and everyone was very knowledgeable and friendly. Very much…read moreappreciated after walking over from having an abrasive experience with Road Runner. Special thanks Jack for being so thorough with fitting my boyfriends shoes. He helped discover one foot is slightly longer than the other. Great guy!

Avoid this location if you value basic customer service. I am a paying REI Co-op member and…read moreattempted to return a recent purchase due to poor fabric performance and bad sizing. Instead of routine customer service, the frontline cashier, Jigme, aggressively scrutinized the item, refused the return, and actively tried to intimidate me.While he technically offered a manager review, he immediately discouraged me by claiming it "wasn't worth it" and explicitly threatened that my membership account would be "striked" if I pushed the issue. Weaponizing corporate return metrics to scare a customer out of speaking to a manager is completely unacceptable behavior.I kept my cool and walked away, but this store's management clearly needs to retrain their staff on how to treat members with basic respect. I have already filed formal complaints with corporate customer care and am currently looking into canceling my lifetime membership entirely.

I just wanted to give a shoutout to John for his excellent service. I was in dire need of new shoes…read morebut was dragging my feet getting new ones because of my specific workout needs and chronic pain issues. John immediately jumped to my aid when I walked in, and helped answer all my questions thoughtfully and compassionately. He took all the time I needed to try out different options and guide me through the pros and cons. As a bonus, my girlfriend was with me at the time, and she was so impressed with the service that she asked John for assistance when I was done. He helped identify what options could help and got her set up with some custom insoles. We both left feeling very well taken care of and have been enjoying the difference we already notice in our day-to-day workout routines. Big thanks to John -- we highly recommend asking for him if you're in need of assistance at this Road Runner!

Cannot give Roadrunner Sports SC a great rating, but it's also not terrible, either... There's not…read moreenough people at this location and they don't help customers. I've been in there many times where I just stand and wait and no one will help me. Definitely not my favorite location. Not only that, but now all of their calls go directly to a call center in Mexico. You cannot call the store direct to put something on hold. It's really frustrating and I did not think Roadrunner would implement this- but they have. The call center agents do not have the information on inventory. Years ago you could call the store directly to put items on hold or talk to a store associate. I understand the store gets very busy ....but no other retail location that I shop does this.

Bike rides well after its tune-up, BUT the giant "99.99 tune up" billboard is misleading -- that…read moreprice is for labor only. They charge an additional $44.99 for parts. Read your service ticket carefully (both "parts" and "labor" columns) to avoid unwanted surprises at pickup. Pricing does not feel transparent.

Cleaning out the garage--my dusty, rarely ridden Specialized bike was leaning against the wall. Not…read moreonly was it dirty & dusty, I had a hard time removing the wheels, among other issues and I figured let's get it cleaned & tuned up so it'll be rideable. I brought my bike in for what I thought would be just a tune up only to learn that my gear shifters were also broken and needed replacing. What I thought was going to be only a tune up, turned out to be a bigger job with other little things needing fixing. I decided it was worth the price, otherwise I would have an unusable bike in my garage. It took under a week and my bike fixed and was as good as new. The cost was about $200 for the tune up, shifter replacement, grip replacement & labor. Now my bike is ready to go! Great job! I am very pleased with my bike and would definitely recommend them for your bike needs.

Short story long , my crossbar came off while I was driving one day and made the craziest banging…read moresound. I thought something happened to my rear suspension, but when I got home and was walking up our stairs, I looked back and realized the crossbar was completely detached. Sorry to whoever was driving behind me that might have caught a stray screw. Fast-forward to today. I had some of the parts, but definitely not everything. I walked into The Rack Spot with the crossbar in hand, and Joe came out from whatever he was working on in the back of the shop , I think it was some Tesla garbage , and completely stopped what he was doing to help me out. He found the part I needed and had the crossbar installed within minutes. He also recommended getting some locks for towers, installed those too, and I was in and out in about 20 minutes. Thanks so much, Joe! Sounds like everyone at The Rack Spot has been killing it for years, and I can see why. Shops like this are slowly disappearing, so when you find one that actually takes care of people, they deserve to be spotlighted. Thanks, Joe..

I don't have enough words to describe the level of expertise and customer service I received from…read moreThe Rack Spot. With a family of five and now traveling with extra sports equipment, cramming everything into our SUV just isn't realistic anymore. We already had crossbars and tower attachments, but weren't sure they were the right fit. We were considering a Thule storage box but didn't know which size would work best, so I brought to them a mix of borrowed parts from friends to test things out before buying. Mike was incredibly helpful from the moment we arrived. He walked us through Yakima vs. Thule components, explained the differences and similarities, priced out multiple options, and made sure we understood exactly what would fit our vehicle. He also let me know that they price match if that was a concern for me. He was patient, thorough, and genuinely invested in helping us get the right setup. After realizing Thule was the better direction, I returned for updated estimates -- and again, Mike delivered exceptional service. The day before our trip, I went back to purchase the Thule towers, and JP provided the same top‑tier experience. He showed me how to assemble everything, made sure the locks were installed correctly, and ensured I felt confident using the equipment. I'm truly grateful for the expertise, honesty, and customer care The Rack Spot provided. If you're considering bike racks, storage boxes, or any vehicle rack system, I highly recommend this shop. Their knowledge and service are unmatched.

Absolutely incredible skates and an even better experience. As a former figure skater, I'm picky…read moreabout equipment and proper setup, and Jason exceeded every expectation. He took the time to make sure both of my children were properly fitted, explained everything clearly, and made the entire process enjoyable. He's patient, knowledgeable, and genuinely cares about getting it right. The quality of the skates is far superior to anything we've tried across the entire Bay Area. Don't waste your time going anywhere else. Take advantage of Jason's deep expertise and avoid the noise from others who don't come close to his level of service. Highly recommend.

I've been wearing Harlick boots since the late 90's and now my daughter also wears Harlick. My…read moreoriginal pair is still going strong and still look as beautiful as ever. We stopped in recently and met with Jason. Him and his team took excellent care of us and we were able to get what we needed. We were also treated to a tour of the shop, which included seeing lots of the machinery they've been using for decades to make their beautiful handcrafted leather boots. We learned some history about the family that has been making shoes and now skates for 8 generations! The whole experience truly gave me even more of an appreciation for what they do and the quality of the boots they make. I know they might be a bit on the pricey side, but you can't beat the quality. I am so glad I have my Harlicks and they have been worth every penny.

The whole experience was great-from beginning to end. Ask for Scott .Buy local and give them a tryread more

Great store! The staff were kind, helpful, and lovely. They have a family of cats living in the…read moreparking lot that they take good care of. This store is clean, organized, and has any gear you could need with good deals. I will be returning.

Ive gotten a couple jerseys here the last few days. Today I went and grabbed an away Norway jersey…read more Brian signed me up for the loyalty program. 30 minutes after I left, I got a phone call that he found my wallet outside, which was full of cash. Luckily, I signed up for the loyalty so they had my number, and all and all trustworthy staff. I'd recommend this place.

This place is garbage. Used to be good years ago…read more We had issues with exchanges. Some orders take months (no joke, months). Shopping in person is dreadful. The staff are never available and when they do become available they arent much help. Just skip this place and shop someplace else or Amazon.

After 20 years away from bowling, I decided to come here with a few bowling balls that a relative…read moregifted to me. Since I've outgrown my old childhood equipment, I had to get new stuff. I worked with Raymond and you can tell he really knows his stuff. I've been to other pro shops that do the minimum, but Raymond takes the time to ask you questions about your game, how you throw, any physical limitations or other factors that will help him determine how to drill your ball. After a few days when my stuff was ready, I had the chance to throw the ball and they felt really good. Comfortable in my hand and just the perfect fit. I'm 36 and the last time I bowled league I was 16. I've been bowling in leagues for the past 7 months and my current league average is a 195. I didn't think I'd get to a 195 after 20 years away from the game. So I give a lot of credit to Raymond for his knowledge and getting me set up correctly. Current high game since getting back into bowling is 261. They also have a little bit of everything, shoes, shamy pads, bags, apparel, thumb tape, etc. just a heads up, don't expect a pristine pro shop, the spot is small, there are bowling balls and equipment everywhere. But to me that's the sign of great pro shop. 10/10 would recommend coming here.

Raymond was super helpful throughout my entire process. Reached out to the shop a week ago,…read morescheduled a consultation and he asked for vids of my release to evaluate my approach. He helped get me fit correctly including my PAP, drilled 3 of my balls and watched me roll + some tips along the way. Overall great experience!