I have been to see Sofia a couple of times now and every time I have a great experience. She…read morelistens doesn't try to sell you everything under the moon and explains things I layman's terms for a newer customer like me. I would recommend to anyone. The staff are also very nice and attentive. Customer Service is a top requirement/assessment for me and I am always pleased.

I had the dermaplane with a Diamond Facial. By Alisia she was amazing and my skin feels & looks…read morelike new skin. Thank you so very much and I will be back in October for sure:)

I recently had an Alma-Hybrid CO2 laser facial with Nurse Practitioner Gayana and I'm thoroughly…read moreimpressed. In my opinion, she's the best in the business when it comes to maximizing the potential of this cutting-edge technology. I've been a fan of Alma-Hybrid since 2018, having had treatments at a different location, and I can attest that the key to optimal results lies in the handler's expertise and knowledge of the machine. My downtime was around 7 days. (I did an aggressive setting as I'm 61).

I appreciate that there are true medical professionals here. They really take their assessments…read moreseriously which made me feel comfortable with the direction of my treatment. Natural and subtle, it was a success.

Rio Glow is not only professional and friendly, but offers the top of the line products. I love how…read moreI feel after their injections for overall health and energy.

Tatiana provides outstanding service with genuine care for your skin, health, and overall…read morewell-being. My son and I went in for IV drips, and the results were amazing. He had been feeling under the weather, but after the treatment, he had enough energy to return to work full duty and felt better than usual. I also received an IV drip, and it gave me the boost of energy I needed. Looking forward to my Botox tomorrow Beyond the treatment itself, Tatiana is truly an incredible person she makes you feel comfortable, cared for, and someone you can trust with your health and skin. Highly recommend!

I decided to choose West Point for my first Botox session ever and sooo glad that I did…read more I had an appointment at 10:00 am and came in 15 minutes early to do my paperwork. I was greeted by Lily at the front desk who took me in right away. She was very sweet and professional! Tommy the PA did my Botox. He guided me through where my problem areas where and listened to what my desired outcome was. He was very patient with me even though I was super nervous! The procedure itself was quick and painless. It's one week out and I'm already loving the outcome!!! I will be back for sure and thanks to everyone at West Point for making my first time so easy!

I arrived at 3:35 PM for my 4:00 PM appointment. The receptionist asked if I was there for a…read more"repeat," and I said yes, assuming that meant using the same product as my previous visit. I was then taken to a room. By 4:20 PM, the injector still hadn't come in, so I decided to step out and ask about rescheduling. At that point, the receptionist told me the injector was about to come in and was "drawing up the medication." I questioned how the amount could be determined without first consulting me, especially since my last visit was a year ago, prices may have changed, and I had questions. The receptionist repeated that I was there for a "repeat," but their definition seemed to go beyond what a customer would reasonably expect. In the past, they also took photos before starting, but this time there was no consultation or photos--just being placed in a room to wait. Overall, the experience felt rushed and lacked the communication and attention to detail I had previously received.

Thank you Haley for EZ gel procedure last Wednesday I looked at myself in the mirror afterwards and…read moreI loved it. Now as the days progressed I was amazed! You did such an amazing Job. Thank you

I hate to leave this type of review, but after multiple attempts to resolve this directly with the…read moreoffice, I feel it's important to share my experience. I began hormone replacement therapy (HRT) through the wellness side of Li Surgery in November, with a scheduled follow-up in February for pellet reinsertion. In January, I also enrolled in an additional 3-month program, with a follow-up appointment scheduled for the same February date. On the day of my appointment, I received a call informing me that the wellness center was closing effective immediately. This left me scrambling to find a new HRT provider, which is already a stressful and time-sensitive process. I reached out regarding a refund for the 3-month program I had just started in January. After multiple emails and calls with no response, I was eventually told I would not receive a refund because I had received medication. However, I was only provided a 30-day vial for what was supposed to be a 90-day program. I did not receive additional refills, nor did I receive the follow-up visits that were included in the program services that were canceled by the clinic, not by me. Additionally, the original flyer clearly stated that if the treatment was not a good fit or did not work, a full refund would be issued. Despite this, I have still not received any refund or resolution. Prior to this situation, my experience was positive, staff were friendly and the clinic appeared professional. Unfortunately, the way this closure and billing issue have been handled has been extremely disappointing and has left me without both care and accountability. I hope the office takes responsibility and works toward a fair resolution.

The best! Always helpful and informative for all my needs. So glad to find a PCP. Both doctors are…read moregreat. And office staff is amazing.

I had the BEST experience at this spa. I LOVED everything about it, the employees, the doctor, the…read moreentire experience. I wasn't rushed all my questions were answered and was given more than I wanted without the price tag. I brought an entourage.with me and they even made time to give 2 of them treatments. All of us girls will be coming back, probly gonna sign up for their membership. It was an amazing day thank you for making us feel beautiful! Y'all are the BEST!

had such an amazing experience with Katelyn at the spa! From the moment I walked in, everything…read morefelt professional, comfortable, and welcoming. I got filler in my butt, and I'm honestly so happy with the results--it looks incredible and exactly how I wanted. They were so knowledgeable and made me feel completely at ease the whole time. I also had my under-eyes done, and I was surprised at how gentle the treatment was--it didn't hurt at all! My eyes look so refreshed and natural. Overall, I absolutely love my results and will definitely be coming back. Highly recommend to anyone looking for quality work and a great experience!

I truly appreciate how quickly the company took accountability, someone reached out to me within 24…read morehours of my post and made an effort to make things right. They promptly scheduled me to correct the issues I experienced. I chose not to return to the Rancho location and instead went to the Chino location, where I had gone prior to Rancho opening. I'm really glad I did. The level of care, attention, and professionalism at the Chino location made a huge difference. I'm very happy with my results and felt genuinely taken care of throughout the process. Thank you to the team for turning my experience around and showing that customer satisfaction truly matters.

Everyone here at The DermBar is super chill, sweet, professional and amazing listeners!…read more Service was impeccable; They listen to your concerns, provide feedback/suggestions and they figure out solutions to help you get better! They're definitely NOT one of those places where you see a medical professional for 5 mins and they kick you out right after.(Especially the kind where you wait an hr after your appointed time). I came in early at The DermBar and they even checked me in early. I love that they are super efficient and genuinely care about their clients. I came in as a cash patient since they couldn't take Blue Shield PPO at this time. But that didn't bother me and it was preferably better for me since I don't enjoy dealing with insurance. Highly recommend The DermBar! Be sure to check out their IG! (Also shows where their entrance is located) Lots of parking, so no need to fret! Also their office is super clean and aesthetically gorgeous! Will definitely come back!

I love the Derm Bar! This is going to be a long story, so bear with me. I've had issues with…read morerosacea and eczema for years and tried countless treatments, but nothing seemed to work. My regular MD prescribed a topical cream that helped with the flare-ups, flaking, and scaling, though it didn't eliminate or reduce the redness. I was content with the results until I lost the cream during a vacation. When I returned, my face was extremely itchy and almost purple. My doctor prescribed the cream again, and I was ready to fix the issue. Around the same time, my kids needed to see a dermatologist for their warts, which is how I discovered The Derm Bar. When Britney was helping my kids, she noticed my face and immediately wanted to help. She asked about my current treatment, not in a pushy way, but out of genuine concern. It turned out that the cream my doctor prescribed was a steroid, which had long-term repercussions and had caused my face to become dependent on it, hence the flare up when I lost it. Britney advised me to wean off the steroid and scheduled an appointment for me. She put me on a regimen of morning and evening creams and some medications to restore my skin's health. After a few weeks, my skin had significantly improved with just the creams--no more flakiness, itchiness, scaling, or burning. Britney also recommended a laser treatment, which has noticeably reduced the redness. The red nodules near my nostrils disappeared with just one zap. I'll be posting some pictures to show my progress. I can't express how wonderful my experience has been. The office and staff are incredibly friendly and great. Thanks to their services, I can now walk outside with just a tinted moisturizer and not feel embarrassed. It's truly been a life changer.