I've purchased at Yamada to support small business, especially during Covid. The quality is not…read moregreat - my sofa bed broke within 4 years. But I still went back today, again, to support small business. Wow, It was unbelievable how completely uninterested in helping me the salesman was. I don't know his name - he was taller, older, with a gold chain on his neck. Every question I asked was met with flat "I don't know" or "maybe in the next shipment". He was unhelpful, clearly did not care if I found what I was looking for or not. There are other local businesses that need support. Yamada definitely has had enough of mine.

The most terrible customer service I have received anywhere. I drove 70 miles from Kona side to…read morevisitvthe store and asked to use the restroom. I was told that the owners had a strict policy of not allowing this and I should walk down the road to the KTA. Of course I walked out of the store and didn't return. If a store has "policies" that are so blatantly inconsiderate of customer needs, imagine what to expect if one ever has an issue after sales.

We purchased a bedroom set from Prixie and she was wonderful. ( I left review for her)…read more Today my review is on the delivery drivers, Nado and Isaiah. These gentlemen were so courteous and professional. They set everything up and left the area nice and clean. They were Huge Help and can't thank them enough. I appreciate you guys and Prixie so much. Mahalo Nui

I just moved from Kaua'i and needed almost everything! Mind's Eye has a great selection and really…read morenice quality and amazing prices. Dean helped me choose the items that would work best for my new house and was very knowledgeable and friendly. He explained the order process and the delivery details as well as the time it will take to get the items I ordered. I'm so impressed and am happy to wait the 3 weeks to get it all. Thanks Dean for all your guidance, I will be back for decor!

Great service, huge selection of ukulele's, guitars and accessories, picks, tuners gig bags. Sales…read moreand great service. I had several of my Kamaka ukuleles repaired and the job they did was awesome. Totally restored! 5 Stars!!

When I moved to Hilo from the mainland I immediately needed a sofa and loveseat, and got a very…read morenice and reasonably priced set here, after looking at other stores. A year later I needed to replace a bed that had not fared well in my move, and again found the best deal here, after looking at literally every place that sells beds in the vicinity of Hilo. This is a homegrown, mom-and-pop operation run by folks who are really sweet and helpful. Next time I need furniture, this will definitely be the first place I look. They also carry musical instruments, but I'm not qualified to comment on those.

I read another review of Big Island Beds and was thrilled to find out that there was a craftsman in…read moreHilo of the caliber described by the other reviewer. As of a few hours ago, I have taken delivery of a bed that was custom-made as a result of thorough collaboration with owner/craftsman Vince Wilson, and I could not be more pleased. I asked for a platform bed in which the mattress platform was 25" above floor level, with drawers beneath that extended the entire width of the bed (which supports a Twin XL mattress). That represents around 45 cubic feet of storage space, a massive amount and so important in island living situations where there is often much less square footage than I, at least, have ever had in other places I've lived on the mainland. (Not a complaint! I would pay almost any price to live in my favorite place on the planet!) Due to the unusual nature of the request, it took some time to get it done, but it was done right. I fully expect that this oh-so-worth-it investment will be one I will enjoy for many years to come. Cannot recommend Big Island Beds highly enough.

From the owner: Platform bed frames, hawaiian hardwoods, solid wood furnitureread more

This was my first time ever finding this quaint little fabric shop and I'm so thrilled that I did!!…read moreShe has a number of different Japanese and Asian printed fabrics that were from Japan as well as some beautiful handmade garments within a futon shop! The lady was very cute and Personable as I bought the fabric from her, I saw all her sewing equipment towards the back. It turns out she had actually been to San Jose's Japantown before the Japanese store, Nichi Bei Bussan! I was very surprised at her wide selection of Japanese and Asian fabrics and they weren't too expensive either. They were anywhere from $14 a yard to $18 a yard! She did get them directly from Japan and I'm pretty sure she had a similar vendor as Nichi Bei Bussan, quite literally quadrupled in sections!! I also liked how everything was organized. She had a section for fabrics with dragons, children's prints, flowers/floral prints, traditional Japanese dots, and then another section with different thicker fabrics. I was in a bit of a rush so I didn't get to check out everything, as my teenage son was waiting out in the air condition. Lol. Nevertheless, I was able to get some very authentic Japanese fabrics and I can't wait to make something with them! She also told me that she's starting a new website besides her futon store she's going to have another website coming up and I took a picture of her page in my pictures Below. I'm really happy. I found a fabric shop in downtown Hilo just on the outskirts of the farmers market but completely walking distance!!

Everytime I'm in Hilo, I stop at Dragon Mama. When I'm in Hilo it's usually for work, so the peace,…read morecalm, and nice scent in the shop is a welcome break from running around. The last time I was there, just before the first COVID-19 shutdown, I sat down on a bench with a futon mattress. The bench was beautiful and the mattress was so comfortable. I really wanted to lie down but knew if I did I'd miss my flight. It's a great place for larger or smaller gifts for others - or for yourself. But the big test came recently. I really, really need to get rid of my 18 year old innerspring mattress. It was now too hard for me and worn out and I'd wake up with terrible shoulder, back, and hip pain. My knees are already trashed and the old mattress made things worse. I called and ordered a 4" New Zealand wool futon mattress. (Three inches of filling is standard, but you can add more.) Including shipping to Honolulu, the price was certainly in line with what a standard mattress would have cost. There was a bit of a backlog because demand was high. The mattress was really well-protected and arrived without a blemish. I'd kept my old box spring and put the futon mattress on it. I put on a mattress protector before putting on the sheets. It's really difficult to find sheets that are small enough for a 4" mattress, but I made it work. The first night I didn't sleep well only because I was so freaked out that after buying the new mattress I wouldn't sleep any better. Fortunately I was wrong. By the second night my sleep was much better. I woke with almost no pain in my shoulders or back. Less pain in my knees and right hip. (My knees hurt because of severe arthritis and my right hip hurts indirectly because of the arthritis.) I'm so glad I was able to get this futon mattress from Dragon Mama.

Walked in specifically looking for a recliner. It has to be on the smaller side, manual and not a…read morerocking chair. Elijah approached us and immediately showed us two chairs. My mother in law sat in both of them and liked the second one. We put it on hold to make to check other furniture stores. We went to a store down the street and they were closed even tho it said they were open, the next one didn't have a smaller chair. We went back the next day to purchase the chair. The ladies at the front assisted us and it was the most easiest and fastest furniture purchase we made. The price was also very good! I am so happy that my MIL will be comfortable in her new chair!

A nice place to buy good quality furnitures. Good Customer Service and very knowledgeable. A…read moresalesperson name Jaden help us choose the bed we needed to buy. He is very attentive, very nice fellow who gives his all to assist you with a pretty smile. Another salesperson name Gerence "Geri"also work with Jaden together to make it easier for our purchase. She made our day assisting us in everything what we needed and help us save money for suggesting some sales which is so great. Really appreciate this two for their hard work... thank you both for all the help. Wes/Ella

Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

This is my first yelp review. F@ck Walmart and their crap VIZIO TVs that prioritize their consumer…read moretraps and internet "updates" over the consumer using them. What bullshit!!! What kind of consumer hell is Walmart creating here? I just got up early to catch an exciting World Cup game only to find that my Vizio TV had different plans and thought this morning would be a good time to insist on a OS update for the TV. Not necessary. So, I missed the entire first half of the game because the Vizio crap TV had its own agenda to force onto me So, like I said, f@ck Walmart and their consumer espionage!!! I will NEVER buy a Vizio TV again! And, will avoid giving any of my money to this soulless meglomanicial corporate beast.