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    Small Arms and Repair

    5.0 (2 reviews)
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    Sportsman's Warehouse

    Sportsman's Warehouse

    3.4
    (34 reviews)
    $$

    I rarely write reviews for anything other than restaurants. But when I do, it's usually because the…read moreservice was spectacularly good - and Sportsman's Warehouse in Sheridan is no exception. I came into Sportman's Warehouse to look for a new firearm. Despite multiple patrons at the gun counter, I was immediately helped. The employees were extremely knowledgeable about their inventory and the firearms they were selling. Later, when we were about to leave, my friend and I proceeded to buy a bag of hard candy. When we got to the cashier, he was swamped with other customers at the customer service counter. Instead of having us wait to process the transaction, he simply gave us the candy free of charge. The level of service here is unparalleled. The employees are attentive, knowledgeable, nice, and truly care about the customer. Sportsman's Warehouse in Sheridan has earned my business. I will be buying my future supplies and firearms from this specific Sportsman's Warehouse.

    Sportsman's Warehouse has a wide selection of outdoor gear and clothing (mostly men's), which makes…read moreit convenient for holiday shopping or comparing prices. However, it's not a place I go to for advice or help with my questions. The staff doesn't always feel approachable or female-friendly, which can be disappointing, especially in a store trying to reach a diverse customer base. I did find a shirt to coordinate with next time I visit Lead Valley! That said, if you know what you're looking for, it's a decent spot to find what you need. But for a more welcoming experience, I'd suggest looking elsewhere if customer service is a priority.

    Sportsman's Warehouse

    Sportsman's Warehouse

    1.7
    (202 reviews)
    $$

    I've been shopping with Sportsman's for year, & appreciate having them in our neighborhood! I've…read morebeen in these stores, all over Colorado, New Mexico, Alaska, & have always been given outstanding service. It breaks my heart to see the selection of items dwindling down to next to nothing. I used to go into my store (84th) and could look around for an hour and find something new every time.The pricing has always been competitive, sometimes downright cheap. 200 reviews for a store that's been open for 10 plus years, says to me that the only time anyone gives a review is when they have a complaint. I'd bet I've been in my store 200 plus times. Support local businesses, these companies employ your neighbors. My only complaint is that this is a corporation, & the policies are handed down from a board that probably wouldn't know the correct end to hold of a fishing pole, or firearm for that matter. P.S. The last time I was in they had a sale on sleeping bags 25% off, one of the staff was right there to answer our questions , & couldn't have been more helpful. I wish I could remember his name.

    I was disappointed with my experience purchasing from Hunting. Unfortunately, the customer service…read moreand product knowledge at the gun counter did not meet my expectations, and I felt the overall interaction was lacking in professionalism and respect. I hope management takes this feedback seriously and considers making some positive changes to improve the customer experience. Customers deserve to feel welcomed, respected, and confident in the information they receive when making a purchase. In my opinion, it may be time for some fresh leadership and a new approach at the gun counter.

    Small Arms and Repair - gunsmith - Updated August 2026

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