Loveeeeeee this place! I got half a dozen cupcakes for my family about a month ago here. They were extremely fresh and the counter girl was so sweet, helpful and patient. I'm so glad they opened up a location here! read more

Had their cake for the first time on Thanksgiving! It was super moist and delicious I love it!! Definitely going back there

They have good tasting cupcakes! The bread is so moist and soft. They also have a good variety of flavors; they are all so unique. So far from what I remember, they have salted caramel (my favorite), birthday cake, red velvet, peanut butter, lime, chocoholic, etc. They also have homemade ice cream, I only tried the salted caramel sample which was so good, true caramel taste. In my opinion, I think the price is very worth it. Each cupcake is $3.75 if I am not mistaken. Definitely recommend, also don't forget to bring your loyalty card! read more

SmallCakes - Aurora - Peanut butter, salted caramel, strawberry cheesecake, and I forgot the name of the last one lol - Cupcakes Near Me - Aurora, Illinois

Got my daughter's 'glow in the dark' cake custom ordered from here.Staff was very creative in customizing the cake according to my daughter's wishes and not only did it look great but it was delicious. It was a two layered cake with chocolate and vanilla filled with strawberry and custard filling. Cake was super moist and the filling was delicious and fresh. No surprise we had no left over cake. Can't wait to go back and order for my next event. Highly recommend ordering for your next event from here. I only gave them a short notice and they had no problem in completing my order. Thank you Smallcakes Aurora! read more

SmallCakes - Aurora - SmallCakes cupcakes assortment - Cupcakes Near Me - Aurora, Illinois

This place! Oh my goodness. So yummy! The cupcakes are so moist and delicious, and the frosting is perfection. Honestly, when this place opened, I hoped it wouldn't be good because I knew I would go too much ... we'll, it's awesome, and I go all the time! From fantastic daily specials to being so accommodating for special orders, this place is tops! read more

Fresh, melt in your mouth and Eye Candy! It's gourmet and you have to try the specials, some are good others are to die for, but it's a risk you have to take. read more

Great cupcakes. New recipies are always delicious and exciting to try. Staff is friendly and welcoming.

Amazing cupcakes. They were delicious and they offer such a variety. Even the pickiest eater would be satisfied.

My Husband and I have placed handfuls of cake and customer cupcake orders from SmallCakes Naperville and they were always amazing. We recently moved so I decided I would try this location. I called in and placed my order over the phone and was super specific that I needed a Reece cup on top of the 36 cupcakes I ordered. I even mentioned I noticed their crushed in the store but I did not want that and she confirmed it was NO problem. The cupcakes are for someone who loves Reese cups so I wanted to surprise him with these for his birthday tomorrow. When I arrived to pick them up a young lady working told me they crushed them because they didn't have any non crushed Reese cups. I said really? Why wasn't I called I could have brought them in if it was a problem. Not to mention they told me it was no issue over the phone. The young lady got VERY rude with me and was just trying to ring me up and get me out. I explained this was over $50.00 worth of cupcakes that are not what I ordered. I asked her to get a Manager. She said there was not one there, I told her I wanted a discount since these are very expensive and now not even what I want. She left and called a Manager that I could hear the entire conversation with which was also ridiculous based on what the girl was saying. It was like she couldn't even explain clearly what happened and why it mattered. She came up and said she could do 10% off or 6 free cupcakes which I felt was the very least they could offer. I went with the cupcakes since 10% was nothing. While picking out the cupcakes the employee was rolling her eyes and giving me a huge attitude. Never once did she apologize, when she checked me out she didn't say a word. No apology, no thank you. My advice to the manager would be to get some friendly employees with customer service skills and to follow the directions of what customers order. In the event they make a mistake, handle the situation better and don't treat a paying customer the way I was treated tonight. I will not return to this location and will continue to drive out of my way to support the Naperville location. read more

Disappointing visit. Went yesterday afternoon with husband and grandson. Just seemed very unorganized. Looked like most of cupcakes were gone as several plates in the case were empty. Not a word said about more coming from back in a couple minutes. But that's exactly what happened. Asked for coffee but had to wait for it to be brewed as current supply was cold. Offerings for cream, sugar and sweeteners were Wal -Mart creamers and one choice for sugar free sweetener. For a fancy bake shop, offer more for your customers. Both of the tables were dirty as were the chairs. Just not a great experience. One girl tried to ring us up and struggled doing it accurately. Another girl was all flustered trying to make coffee as she tried to (without success) to carry the huge coffee brewer to the back. We finally got coffee when we were done with our cupcakes. Had to stand at counter to remind girl we still needed coffee. It really seemed like a lack of training . My chocolate cupcake didn't have any chocolate taste or smell. So this experience was lacking all the way around and it's doubtful we'll go back. Great concept that fell very short of expectations. read more

Stopped in today to purchase some cupcakes. The sign advertised buy 3 get one free... grand opening special. Presented to the counter only to be told that was a morning special. Why advertise a special if you aren't honoring it. Put a piece of paper over the advertisement so you don't mislead customers. Horrible customer service,I walked out. Won't get my business! read more

Smallcakes has the best cupcakes!!! My favorite cupcake is the peanut butter cupcake. Arianna had the best customer service definitely will be coming back. read more

amazing place with amazing cupcakes they do special themed cupcakes for any event yoiu can imagine definitely reccommend

Best cupcakes around!!! I have tried at least a dozen different flavors and have yet to be disappointed! My favorites are the peanut butter cup and the Hostess style cupcakes, but you really can't go wrong with any of the options! Looking forward to trying the ice cream next!!! read more

This place is the Best! We have Two boys 6 and 8 years old and they can't get enough of the cupcakes. Small Cakes is becoming a great family tradition for us...service is friendly, great family environment, I would highly recommend read more

My fiancé and I reached out in early December to inquire about having Smallcakes cater desserts for our upcoming wedding. We spent an extended amount of time communicating with a representative about what we were looking for and what Smallcakes could offer. We answered all of their questions. When we had questions, we were frequently told that they needed to check with the owner/bakers and that we hear back the following day. Every time, it frequently took days or up to a week to hear back. We also inquired about having Smallcakes make cupcakes for our son's birthday. We again communicated back and forth for long periods of time before not hearing back. Eventually, we reached out to express our frustration. We were given a response that the business closed for a week following the holidays due to to overwhelming amount of orders they received over the holidays. While we understand that the holidays are a busy time for all and that the pandemic has caused staffing shortages for many businesses, this in no way makes up for the frequent delays and poor communication. Any delays or closures should have been clearly communicated with any existing customers. We were also told that they would not be able to complete the order for the cupcakes due to not having a weekend cupcake decorator. If so, why did they indicate that they would be able to fulfill the order and ask us numerous questions about what we were looking for? This is extremely unprofessional. We are extremely unhappy with the lack of professionalism and communication from this business! read more

The cake pops were delicious! We ordered them for my daughter's wedding shower. They were delicious and everyone loved them. In fact my daughter had some set aside to take home and someone took them! We've ordered her wedding cake, Smallcakes, cookies, and other tasty desserts. Believe me you will not be disappointed. More cake pops are coming for the rehearsal dinner!! read more

I chanced upon this place while picking up my pizza next door. The cupcakes looked so pretty. So I bought a dozen, I even got one cupcake free. My only comment - the icing was too sweet. I was hoping it could compete with Sprinkles, unfortunately, too much sugar in the icing, too sweet for our taste. I will go back to try the ice cream. read more

I went in a week before hand to place a order for 3 dozen cupcakes for today. They took my order and said to pay at pick up which I asked if it could be at 10am. I was unsure since they open at 10a. They told me that it would be fine. I showed up early at about 950a. Sal was there and opened the door and let me in even though they weren't technically open yet. Sal said that it would be a few minutes as there was a mix up and my order was wrote down for Sunday instead. I sat down and waited really worried since it seemed a little disorganized. But let me tell you they had my order correct and I still walked out before 10a. That's amazing customer service! Thank you for everything and the cupcakes are always amazing!!! read more

Very good! Had the Boston Cream Pie, Peanut Butter Cup and Birthday Cake cupcakes with my family. ALL were VERY GOOD and I WILL come back.

Yum! The carrot cake cupcake is to die for--delicious moist carrot cake with generous cream cheese icing--way better than "Nothing Bundt Cakes" carrot cake. read more

I love the cupcakes at any Smallcakes! The cupcake is so moist! I have even had them catered to a bridal shower and everyone loved them. I was a little annoyed when I walked into the aurora location to find that at 6:30 they had zero cupcakes. The girl said she was sorry, but they close soon (I looked on the door and they didn't close until eight). She was very nice though and said if I just wanted the birthday cake flavor she could quickly get a couple together for me in the back. While we were waiting the other girl offered some samples of ice cream, as well. The service was great, I am assuming they are told by management to stop making cupcakes at a certain time and I wish that they wouldn't stop an hour and a half early. read more

The best cupcakes EVER. The store is super cute. Everyone's always been really nice when I've gone in. A little expensive but worth it.

First time trying the cupcakes. Red velvet is my favorite flavor. Cupcake was moist and delicious but the frosting was not my favorite, I'm a fan of regular cream cheese frosting also there was a plethora of frosting on it sooo I would say grab you a fork and go to town. :) read more

If you love cupcakes, this is your place! The cupcakes are delicious! My personal favorites are Wedding Cake, Vanilla n' Chocolate and Pink Vanilla. Intelligentsia Coffee is the best!! Super friendly, knowledgeable, and professional staff. Cafe was welcoming and very clean. Nice place to enjoy a cupcake and some coffee while catching up with the kiddos! Love everything about this place! Go there now! Like, right now. You deserve a yummy cupcake!! read more

Cupcake sizes are much smaller then the Naperville location. Too much icing ... not enough cake! A few of the girls working weren't friendly and seemed bothered! read more

Great Customer Service! Clean! Yummy cupcakes, fresh and delish! I like they have punch cards!

In regards to Ashely I read your review and found it very false and way over exaggerated. I have bought cupcakes and ice cream from this Smallcakes and have always been treated well. I can see why you could be a little angry for having ordered a ton of cupcakes and having them be messed up, but for real you have to make a big deal about the Reese's? Crushed or non crushed...they are the exact same thing. How do you see that is a big deal, it's not skittles or some other candy, you are being way over the top. I find it very rude that you said to find better workers because they are working the hardest they can, and I bet they treated you fine, but I know if I was taking your order I would roll my eyes because how rude you were being to them. It's not the employees fault...they don't make the cupcakes, nor could they do anything about it, and you are putting the blame on them. Most of them are younger than 18, just trying to make money, while people like you are ruining their day making it be all about you. I'm glad you won't be returning because when I'm buying cupcakes I don't to be stuck behind someone like you holding up the line. I will be returning to buy more like everyone else. Hope you move back from where you came from. read more