Smallcakes, y'all got me!! First of all, shoutout to y'all for being OPEN on Easter Sunday--already appreciated! But what really did it for me was the customer service. The guy working greeted us with a full "Happy Easter, good afternoon!" and that warm welcome? Yeah... it worked! I came in for pupcakes and walked out with a whole four-pack for me & the dog. The pupcakes are sold in a mini 4 pack. Speaking of--thank you for having pupcakes in stock! Mission accomplished! I thought I was going to have to go to SouthPark area. Glad I was able to get the job done locally. And honestly, between the friendly energy and the deal, I couldn't resist upgrading to the 4 pack. ( human cakes) Great service, and clearly great marketing skills- y'all are worth working out for! I'll be back! read more

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Disclaimer: long review. It could be longer but I'm working really hard to capture what I think will be helpful feedback in a concise manner. Celebrating bday 52!! I ordered 2 dozen cupcakes online. FYI the online ordering is through grubhub. I had to call to update my order and the person who helped me was very friendly but she was not aware online orders were through grubhub so it took a bit to find my order. But once she did it was smooth sailing. When you order a dozen online you can only select one of any flavor so I encourage you to call to place your order. Either way you pay ahead of time. I ordered a few days ahead but my order was ready as promised. I've been to several Smallcakes but never to this location. I intentionally chose this one because it's black owned. The owner was there for pickup. I was greeted promptly upon entering the store. Very cute layout (see my pics). There are a few tables in case you want to enjoy your sweet goodness there. I felt like royalty on my bday I was treated so well. Got my pic taken for the wall. There's so much more than cupcakes. Brownies, cannolis, ice cream, milkshakes, cake jars, macaroons, pup cupcakes etc. I sampled quite a bit and I'm not exaggerating when I say EVERYTHING I tried was delicious. But baby, when I tell you the ice cream was out of this world.....so creamy and the flavors tasted exactly like the flavor it was. Biscotti, Oreo brownie cheesecake?!?! Sooo good. Out of all the cupcake flavors my favorite was the blueberry lemon. Melt in your mouth moist. The flavors exploded in my mouth. The cannolis were the best I've ever had. I ended up purchasing way more than the cupcakes. Apparently there are special treats coming for Valentine's Day. I can't wait. You should check them out too! read more

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Cupcakes were delicious! And they were large, Mich bigger than a typical cupcake. Ordered custom cupcakes- strawberry w lemon curd in the center- so good! read more

As my husband and young child entered the store the door closer fell on my husband's head bringing him to his knees. Thankfully it fell on my husband and not our child because it was very heavy and painful when it hit my husband's head. The individual working that day called the manager to let them know but the manager did not seem to care at all. The manager did not speak to my husband, offer to cover the cost of the items they purchased, take his number to follow up and see if he was ok....nothing. We will not be returning, and I caution everyone that walks in there to be careful as you enter. read more

Service was quick and efficient. Great place to vibe if you just want to have sweets and hang out. There's an array of flavors. I'll pick up a box for the week as much as possible. This location is super convenient. read more

My macrons and cupcakes were so good that I almost forgot to pick up my lunch next door! I just hear a customer express what I was thinking when she was asked "may I help you"- the customer responded "it might take a minute with all these delicious choices"! read more

Smallcakes Ballantyne - Array of delicious cupcakes and macarons! - Cupcakes Near Me - Charlotte, North Carolina

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The carrot cake cupcake was delicious though a warning that it is heavy on the cinnamon for those who might not like it as much as I do. The banana pudding was horrendous- fake banana flavor like a Laffy Taffy almost. Person working was friendly and just stared until I announced what I wanted. Would have to try more items to decide on whether to recommend this place or not read more

If your looking for a sweet treat of the cake variety, look no further than Smallcakes ! This place has some seriously delicious cupcakes ! They also have ice cream and macaroon, that's their entire menu. You won't find doughnuts , sandwiches or anything else, so make sure your fed before coming and looking only for sugar. The staff provides great service, very friendly and knowledgeable , patient with small children and their indecisive parents ;) The seating area has a giant chalk wall with a chalk bucket, some tv on the wall (at low volume not blaring) and a radio overhead that provides background noise (NOT BLARING, nice touch). Appreciate the clean seating facility to enjoy our treats on a rainy day and keep the kids entertained for some much needed time out of the house. The parking is typical for the area, a small parking lot in a back area. It shares with a subway and Starbucks, so you may not get front row but their is plenty of space. Occasionally there's a line blocking the entrance for the Starbucks drive through (morning, lunch rush) but people move and it's easy to get through, it's just part of the area if your local you know. I wouldn't be deterred by any of it, easy experience. On a Sunday afternoon the place was nice and slow, got to enjoy the place to ourselves while ordering , a few other people came and went with their order, but a line never formed. It's times like this I find myself appreciative of one of the many hidden gems of ballantyne. There's no coffee, so you might want to visit the Starbucks before or after to pair nicely with your cupcake. If you haven't been, I would definitely put it on the list of places to visit, even if just once. The prices are typical ballantyne prices, $4 a cupcake at the time of writing, which isn't egregious but normal for the area, reasonable. read more

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I needed some cake. Cake is one of my weaknesses. Smallcakes makes the most moist and delicious cupcakes around. These will fall apart as you try to eat them, but you'll be savoring every crumb. The cakes are perfectly flavored and baked and the frostings are sweet, smooth, and serve as the perfect compliment to their cake pairing. The staff is friendly and fast. They get orders out the door here. You can dine right inside or take your Smallcakes on the go. Pricy but the quality is so worth the cost. Go grab some today. You will not be disappointed. read more

(2/8/21) I didn't know that there was a location in Ballantyne! I drove over this afternoon to be amazed at the variety of cupcakes for sale. They also have ice cream but that's going to be another trip. I got a six pack of cupcakes in a specially designed box with places for each cupcake so they don't fall over. I got a carrot cake, a wedding cake, a chocoholic, a chocolate cupcake with pink buttercream frosting, a vanilla cupcake with pink buttercream frosting and a lemon drop. All of the cake bases were moist and all were delicious! I had hoped to eat one a day and have them last the week. But the reality was that I ate all six for breakfast... I can't wait to go back. read more

Came here on a nice hot summer day I have been to a location around University which is awesome and figured I would try this location since it's close to home. On entering there was an await no was present. The sales personnel were playing or something. I able to try samples of the ice cream before you buy it I quite enjoyed the banana pudding and felt that it was very yummy I highly recommend. I was able to get cupcakes for coworkers young lady box them together did not ask me to box of separately. Upon them opening the box look like somebody had put their finger all over the strawberry cupcake. I'm not sure if the sales associated is on accident when she was trying to put them in a box but she still could've informed me that she did this and giving me that decision to get another cupcake as presentation was of the importance. Ended up waiting as two people came in one to pick up an order and there orders wasn't accurate or missing items. Maybe it was the day and every wine has good and bad days. But I know the university location is on top of their game! read more

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OMG AMAZE-CAKES!!! Ok, so I've never been one to like cupcakes 'so moist' that they almost seem like they are not fully baked (ugh).....I like moist, but FLUFFY too - and these cupcakes are SPOT ON!! Also???? I usually throw away half the frosting on a lot of cupcakes (it's either too greasy, too dense, or too sweet); again, they've got these SPOT ON! Frosting is fluffy, delish, just the right sweetness & exactly the right amount of frosting for a single cupcake! What's more, these tasty devils are SO FRESH! I'll warn you - they are soooooooo good it's hard to eat just one!! So many flavors & ALL are freeeeeekin awesome with awesome-frosting! A BIG PLUS - they have a Vegan cupcake that my 3+ yrs vegan hubby said was AMAZE-CAKES too! read more

Mmmmm what a freakin tasty cupcake! I did not go into the store so I can't speak to the service but this was a very delish cupcake. I was worried they would be too sweet based on some other reviews but I did not find them too sweet. I rarely eat sugar so I'm pretty sensitive to sweets when I eat them and I thought it was great! My friend and I split a red velvet and a lemon one. Red Velvet is one of my favs but the lemon one had a filling inside that was SO good. And the cake was that very nasty "M" adjective that I don't like to use haha (meaning, the cake was NOT dry). If you're in the Ballantyne area, this is a great sweet treat! read more

Smallcakes Ballantyne - Red Velvet Cupcake - Cupcakes Near Me - Charlotte, North Carolina

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They have gluten free cupcakes on Friday and Saturday. I got vanilla with chocolate and vanilla icing...SO GOOD. Nice and moist. They're a nice size too; not too small. I would post a pic but I ate them already And the store smells so good. I'd give them 5 stars for the smell alone. read more

I really wanted to give this place a high rating because of all the amazing cupcake creations and ice cream flavors. We were ecstatic about trying this place out, but the experience we ended up having quickly dampened the mood. Everything started out great. We had just arrived before a large crowd and had the wonderful dilemma of having too many beautiful options to choose from. We decided to try a Smallcake Smash, which is a creation that splits a cupcake in half and holds 2 scoops of ice cream in between the 2 halves. We were immediately enticed by the Holy Cannoli cupcake (vanilla cake with chocolate chips, topped with a chocolate chip cream cheese frosting and a filled cannoli). It was absolutely delicious, especially the buttery creaminess of the ice cream, but I would not agree that $10 is justifiable. Furthermore, evidently gift cards are specific to the location that they were purchased from. This would not have been a problem if we were informed at the time of purchase of our gift card. Instead, the cashier had no idea why our gift card was not showing any balance. She asked for the name of the staff member who had loaded our gift card (though I don't see how this helps us). The staff could not figure out what to do, only to repeat that the gift card was not working. Then, my husband happened to ask if it mattered that our gift card was purchased at another location. She said that must be it. She still did not sound certain but since it was a possibility, she decided that she could not longer help us with the issue. She did not try to remedy the issue. I don't understand why the gift cards have to be location specific despite the fact that they have multiple locations (unlike gift cards for other chain stores), but again, we would not have had any problems with this if we were told upfront at the time of gift card purchase. It certainly spoiled things for us by the time we sat down with our dessert. read more

So I just moved to Charlotte (Ballantyne) and was hoping to to find a cupcake place that would be equal my favorite award winning place back home. I tried a few local places and Smallcakes is the absolute winner! Their cake feels heavy to the touch but is actually light and airy and moist. The frosting is delicious, not too greasy, and the correct ratio. They have tons of flavors but my most favorite is the wedding cake. It is an almond flavor and is just wonderful. When I had a really bad day or want to reward myself this is the treat I will keep going for. read more

Great cupcakes! I went in for a cupcake after work and they were still fresh and delicious!

If you are looking for fresh, delicious cupcakes, look no further! Smallcakes in Ballantyne has a unique variety of cupcakes and ice cream flavors that are made IN HOUSE! read more

Smallcakes Ballantyne - Cupcakes Near Me - Charlotte, North Carolina

These are hands down the moistest, delicate, delicious cupcakes I've ever had. Nice clean restaurant and friendly staff! I highly recommend these cupcakes!! You won't regret it! read more

The best! I've traveled far and wide and this is the absolute best cupcake from here to Cali I have had counting Las Vegas too. Lol The bread is so light like i never imagine such a huge cupcake would be so light and the taste so good. Nothing is overpowering. I will be back as much as i can lol. Service was good. read more

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This area has need a place that has desserts other than going to a restaurant for it. So I was pleased when I saw them open. I went in for cupcakes but was sold to get ice cream and cupcakes. The banana pudding ice cream is a most try it's delicious, it taste just like banana pudding. My favorite cupcake was the wedding cake and won't recommend the strawberry cake taste a little artificial, overall happy to have them in the neighborhood. read more

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Took my little one in for a treat and she went with ice cream. She picked Lily's Strawberry and I went with Red Velvet. The ice cream was very creamy and delicious. They offer an adorable and creative Smallcake Smash. It's a whole cupcake cut in half, ice cream in between and then stuffed in a cup. Their cupcakes are huge and it's two scoops of ice cream. I will try one another time. Will come back to try more flavors and the cupcakes. read more

My family visited Smallcakes Cupcakery while visiting Charlotte. This location was a cute little storefront, with limited seating but enough for several larger groups. We went in the early evening, right before closing, and were helped almost immediately. I got a cone with New York Cheesecake and Red Velvet ice cream, and was not disappointed. Even the littles, one of which usually hates ice cream, were plenty happy. Would recommend! read more

These cupcakes are soooo good! The flavors are creative and original. A little too sweet, but I still love them! They also have ice cream, which I'd like to try soon! The Pink Champagne was my favorite read more

Smallcakes Ballantyne - Caramel crunch Cannoli Ice cream sundae Kentucky Bourbon - Cupcakes Near Me - Charlotte, North Carolina

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smallcakes has good service as well as great desserts. it is my first dessert/bakery place that i tried after moving here and it did not disappoint! if you're near the charlotte area, definitely give it a try! read more

Smallcakes Ballantyne - Strawberry Cupcake and Cookies and Cream Cupcake - Cupcakes Near Me - Charlotte, North Carolina

I never post on Yelp but I am very excited about this new place. Came in for some ice cream, got the Biscoff Cookie Butter and it was awesome. Didn't try the cupcakes (yet!) but they look great. Picked up some Pupcakes too on my way out, only $5 for 4. My dogs will be as happy as I am with Smallcakes! read more

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The staff are ver knowledgeable & friendly. They make sure your greeted as you walk-in. Everything is super clean, sanitary wipes are on each table for your convenience & they offer a sanitation station near the door. Now the ice cream is so creamy, fresh, delicious. They have a fabulous variety for every sweet tooth. Those scrumptious cupcakes are oh so yummy., you will love each & every bite. Again they have a virility of flavors to choose. Bring a box home & don't forget the fur babies grab them a box too. Enjoy Everyone read more

Okay, so this place literally opened less than a month ago and I've already had cupcakes three times (don't judge LOL). This place is awesome! The cake is soooo good. I love that they have standard cupcake flavors, but they also have some fun/seasonal flavors. I also love that they use a true buttercream frosting for their cupcakes - none of this cream cheese frosting or whipped cream garbage (those just aren't my taste and they seem to be everywhere). On top of delicious and fresh cake, the people who work here are great. Very professional and friendly. Will definitely be returning here and highly recommend to anyone in the area! read more

Absolutely my favorite cupcake. Every time I get a 4 pack it's always the same, perfect! Never dry, never not fresh, cannot say enough good about these cupcakes!! read more

Skip the ice cream here and go right to the cupcakes. These are so rich and tasteful. Sugar rush has started!

This place is sooooooooo good. Downside is they're strict with a 24h pre-order if you want specific cupcakes in a particular quantity, no matter how basic. Tried to get a dozen mini cupcakes in chocolate and vanilla and that was a fail. Had to buy the dozen mixed flavor mini cupcake box, which were all delicious of course, but lemon and strawberry cupcakes just don't appease 5 year olds at a birthday party unfortunately. Never occurred to me I'd have to pre-order a dozen mini cupcakes in chocolate or vanilla from a place that sells cupcakes...But of course I'll be back many times, it's just so good. read more

Website was easy to use and everyone raved about the cupcakes. The selection is great! read more

Smallcakes Ballantyne - 12 dozen assorted for an adult birthday celebration. - Cupcakes Near Me - Charlotte, North Carolina

The German chocolate cupcake was very good. My daughter enjoyed her red velvet cupcakes. My friend yesterday went to go pick them up for us to have and they were very good. I want to say thank you read more

Unbelievably delicious. The cupcakes are so moist, and that banana pudding ice cream is addictive. I can't wait to go back, everything in moderation of course, lol read more

Love the quality and how well they made the cakes dough. I definitely be back for try more flavors by the way lots flavors read more

Smallcakes Ballantyne - Egg nog cheesecake - Cupcakes Near Me - Charlotte, North Carolina

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was so hard to choose. but we got the cannoli, red velvet and chocoholic cupcakes. hope to come back soon and try some other flavors and maybe get some pupcakes for the dogs :) read more

Smallcakes Ballantyne - cannoli cupcake, Red Velvet Cupcake, Choco-Holic Cupcake - Cupcakes Near Me - Charlotte, North Carolina

Received a half dozen as an anniversary surprise, delivered and to our dissapointment found the cupcakes taste like grocery store made. Cakes were dry and frosting tasted like sugared Crisco. Two of them had little Chocolate chip cookies on top which were soggy and bland. Decoration only. Chocolate muffins from Costco or Harris teeter would be a much better option. If u buy as gift, u would never know that the $ spent was on throw away. I guess it's the thought that counts. read more

The carrot cake was good but the lemon drop had no filling as described and was very undercooked. The other 2 I go were ok but nothing WOW. The cannolis are tasty but if you're expecting traditional NY flavor these have different filling. Probably won't go again which is a shame since it's so close and reasonable read more

This place is a great addition to Ballantyne. Just had a great time with Ian trying ice cream flavors...they were all great!! Also got some delicious cupcakes to satisfy my sweet tooth! Bourbon pecan was a bonus to the cannoli and cookies and cream ones! Thanks to Ian and his team for being such great, fun people with a great product to boot! read more

Smallcakes Ballantyne - Cupcakes Near Me - Charlotte, North Carolina

It was great but just a tad overpriced. They could do well with some decorated areas to sit.