My girlfriend and I stopped in here for the first time to grab a quick treat on a Sunday afternoon, and we got the Milk n' Cookies Cupcake to split. While the taste was ok, my girlfriend (who happens to be a professional baker) could immediately tell that the cupcake was made from a mix, and the frosting wasn't true buttercream. I think we were both expecting something more unique and not so "store-bought" tasting for the price you're paying. As much as we love to support local, small businesses, we probably won't return. read more

Though I'm not a fan of their name, they manage to make up for that with their product. Smallcakes is kind of a difficult name to remember, I used to think it was called "Cupcake-itis" gross, right? I've been in a few times, and picked up a red velvet cupcake, tuxedo cupcake, as well as a wedding cake cupcake. All of which were delicious. They were perfectly moist, with good icing, and they just looked so good I didn't want to bite into it; they're so cute. The atmosphere is very nice, they have big tables, but the seats are VERY uncomfortable. There's also one employee who is very awkward, but that's about all I can find that could be changed. I love their products, and will definitely be returning in the near future! read more

Bought red velvet. It was hard on the outside and dry in the middle. Tasted like they had been left out for days. Have been to other locations for small cakes and it was great. So it def depends on who is running which location. read more

These are very good cupcakes. I brought them to work and I made a lot of new friends! The Coconut was amazing. I wanted to try the other flavors, but just couldn't after I had that coconut. Great looking shop too! read more

These cupcakes are so good it's hard to choose, but whatever you choose you won't be disappointed. My husband & I usually order 4 & split them so we can try different ones. The wedding cake seems basic, but it has almond flavoring in both the cake & the frosting- so good. Our other favorite is the peanut butter chocolate. They also make doggie treats that look like mini cupcakes & cookies. How fun is that?! read more

REALLY AMAZING CUPCAKES. I am a huge dessert person and walking here almost made me want to pass out from excitement. they had a huuuuuge variety of cupcakes and some that they serve on certain days. I ordered the wedding cake cup cake and my friend got the red velvet cupcake. Both were very fluffy and an even amount of frosting. It was about $4.00 for each cupcake and they come in a really cute carrying box. I remember the worker saying you could order them in 1, 2, 3, or 6. Definitely recommend. read more

I wanted to use Smallcakes to order a cake for my daughter's birthday. I went in two weeks before her party to talk about timing and cake decor options. I spoke to the owner and she said the timing was good. The owner wasn't the most helpful in collaborating with me to create an idea, so I bought a few cupcakes and left to go sketch out an idea. I went back 2 days later with a sketch, and the owner said she would talk it over with her baker who wouldn't be in for 3 days. So I left my sketch, bought some more cupcakes, and waited. The owner called me towards the end of the day after the full 3 days of waiting. In the meantime, I had been calling around and speaking with other bakeries. But I was still interested in using Smallcakes. When I spoke with the owner, she lacked any kind of enthusiasm or excitement. She kept saying how busy her baker would be. And she also brought up money. I kid you not, she said to me, "that's expensive for you, isn't it?" Ultimately, I went with another bakery a town away because I couldn't believe the owner's bad attitude and poor customer service. it is bad business practice to assume the budget of clientele. I never disclosed how much I wanted to spend; and it was rude and wrong for her to mention and assume. The alternative bakery was much more friendly, energetic, helpful, and did not try to tell me the cake I wanted to create would be expensive- or be time consuming. The cupcakes at Smallcakes are tasty, but seriously, they're just cupcakes...the experience matters, too. read more

I really really wanted to love this cupcake. I chose the peanut butter and chocolate one because the description said "cream cheese frosting" which is my favorite. When I took a bite it was like overly sweet rich caramel with very little peanut butter taste. I was hoping for that light and fluffy frosting with lots of peanut butter flavor. If you're into that it will definitely make your taste buds happy! read more

Delicious cupcakes and exemplary service. They also have a bounty of dessert options outside of cupcakes for those looking for something else. read more

Really good cupcakes...cute store love how they put the cupcakes in the cute boxes...they have little cupcakes for your pet and my little dog loves them.. read more

I am a fan of this place. I probably sound like a weirdo saying so but I felt like I was cheating on my girlfriend Molly. What makes it worse is I am pretty sure I will cheat again. ...I have issues with cupcakes. read more

This is the cutest cupcake place. The cupcakes are very delicious and rich my favorite was the red velvet. The cake pops are also very rich I tried the Carmel chocolate and by far was my favorite. This was our first time and Abby helped us out, she was extremely kind and patient with us (I'm very indecisive). Service was great with her, will be returning very soon !! read more

Smallcakes - St. Charles - Cupcakes Near Me - St. Charles, Illinois

Probably one of the best cupcakes i've had. I tried the coconut but the Blueberry Streusel cupcake was bomb!!!!

Not sure but I think I have seen Small Cakes advertised on FB but I was driving on North Ave/Rt 64 in St Charles and I noticed them. Kinds of torn on flavors...Wedding Cake, Lemon Drop and Chocolate Creme. I devoured the Wedding Cake...IT WAS SO MOIST! The almond buttercreme WAS NOT overpowering, not too sweet either. I could not believe it. I haven't tried the others but I cannot wait. I will definitely be back tomorrow for the STRAWBERRY DAIQUIRI! read more

If it was at all possible, I would have given them a zero star...... But I guess I will settle for just 1 star. I was extremely disappointed in their service. I had called earlier in the day to see if it was at all possible to get 12 cupcakes for a bridal shower made. They told me over the phone that would be no problem, and to send some pics to their email and they could confirm the information for me. Nearly 6 hours later, at almost 10 pm, they respond that they are totally booked up for the weekend and would be unable to fulfill my order. I'm not entirely certain why they wouldn't have known that 5 hours earlier in the day. But they certainly have lost my business, and I wanted to share my disappointing experience with others, so they do not get put in the same position. I've had their cupcakes before, but I will choose to drive to a different location rather than giving this location any of my business. read more

I want to say thanks to Small Cakes St. Charles for creating a custom cake and cupcakes done on such a short notice for my mom's retirement party. The cake was beautiful and equally delicious and the cupcakes were a hit on the sweets table. Much appreciated Small Cakes St. Charles!!!!! read more

I had a spontaneous craving for a cupcake, so I headed to Smallcakes. After I picked out the one I wanted (Nutella) and it was boxed I realized I had no cash and had to pay with a card. The employee apologized and said they had a $7 minimum for using a card to pay. $7...how convenient that that is the exact price of TWO cupcakes. I wouldn't have thought twice if it was a normal $5 minimum, but for some reason it seemed like trickery. I definitely did not want two, but I walked out with two. I ate the Nutella one, which was tasty but overly sweet and had too much frosting, and threw the other one out. read more

Very bad customer service I had a punchcard filled for a free cupcake. They wouldn't honor the punchcard said they use App now. For a 3.50 cupcake they lost my business. Nothing bunt cakes better anyway in my opinion. read more

just a little bit pricey, but for how good the food is, it's worth it! They put effort into every cupcake, and the customer service is as good as it can get. read more

I've been to this location multiple times (sometimes I end up there without even wanting to!), and still haven't managed to try all the cupcakes. The staff is knowledgeable about the cupcakes they sell, which that alone is a feat in itself with the crazy amount of variety. My personal favorite is the "Chocoholic" cupcake, although I wish it was a little less sweet. The one thing I wish was better about this place was the coffee. I'm a bit of a purveyor of fresh coffee, which this store's is not. Oftentimes I'll stop at Arcedium down the street before stopping in. Other than that, great place! read more

My daughter had a dance competition in St. Charles and we were driving by and when she saw smallcakes she said she had to stop there because she follows them on instagram. She got her cupcake and her milk and when she was walking back to the table it had dropped. She went back to tell them and they very rudely said they would go check if they could do anything and she came back without talking to anyone and said she just had to buy another one. The table next to us overheard the conversation and said that it was so rude what the employee did and when we went back to talk to them they said there was no manager there and that it's not their problem. We bought another cupcake so our daughter who is only 12 could have something with her milk but we are never going back. Terrible customer service! read more

Tried Smallcakes for the first time, and had high hopes. To be completely honest, the cupcakes looked much better than they tasted. My friend said they tasted like cupcakes from the grocery store. I actually think hostess cupcakes taste better than these. For the price, I expect much tastier. Won't be back. read more

Gluten free Fridays. They make a gluten free version of every cupcake and it tastes as good as the regular version. Doesn't get any better for dessert for date nights on Fridays. Beats Sprinkles, Sugar Path, etc. in my opinion. read more

I stopped in to get my husband something. He loves the smallcakes shop in Naperville.I was very disappointed in the taste and texture of the cupcakes. There's not as much frosting on these compared to Naperville and the cupcake I had tasted like it was a week old. It was actually hard on the outside. My husband commented his hardly had any filling in the middle. I guess next time we'll have to make the drive to Naperville even though I go right past this one on my way home from work. Very disappointing. read more

Even though I'm still a little salty about not getting hired here their cupcakes are the best I've ever tasted so moist and delicious I look forward to getting one every year! read more

We have been here twice. First time I had the wedding cupcake at the suggestion of the girl working. The cake was very dry and the frosting was way too sweet. I was disappointed and didn't even finish half. Decides to give it another shot since I absolutely love cupcakes. Last evening I tried the chocolate cupcake with chocolate frosting with some kind of white buttercream in the center. The cake was definitely moist and okay. The frosting again was just so sweet. I really love sweet things! So am really not hard to please in this department. This is a miss for me. read more

Seriously perfect cupcakes, I adore the Birthday Cake Cupcake. Anyone who doesn't like this place, doesn't like cupcakes at all. It's a little shop in beautiful, historic St. Charles that smells like creamy, dreamy cupcake-y goodness. It took me so long to find a "cupcakery" that tastes like heaven. read more

Smallcakes has changed from punch cards to Hometown Rewards app. In December they informed me this was due to an abnormally high number of "free" cupcake cards being redeemed. Fine, so I downloaded the app and didn't get it to work with my purchase of a dozen. Now the app has failed a second time, and again I've lost out while trying to purchase 6. They won't honor the punch card or the two "round" punches from the Naperville location. I got my $22 back and gave them their punch card. I won't be back to a store that rewards their "loyalty" program participants by suggesting customer fraud TWICE! read more

Just got a custom order of Emoji themed cupcakes for my daughter's party and couldn't be more pleased with them. I simply emailed a jpeg of the 3 emojis were wanted and they were perfect. Very delicious and a huge hit at the party. read more

Came in here a couple of Saturdays ago on one of my local "bakery crawls" (ok, I'm a huge pastry nerd and love trying out new places to buy sweets on the weekends!) ... anyway, wasn't impressed with this cupcake bakery AT ALL. The place seemed cute enough, but the front was super cramped and full of people who looked lost - kids running all over. When I finally got up to the front, I ordered the Red Velvet, and it wasn't anything special. For $3.25, it tasted like it was made straight from a store-bought mix. The frosting was super soft, and again, had that almost "fake" taste to it. So disappointed. Their claim of being baked from scratch daily isn't fooling me! read more

It was 1pm on Thanksgiving, an hour before dinner was to be served at our family's table. I had passed by Smallcakes a few times and of course follow their savory page on Instagram. Being the busy person that I am, I completely forgot I volunteered a dessert for the meal. I knew Smallcakes looked delicious and would impress my Aunt, the avid baker. I went on a prayer that they'd be open and sadly the door was locked. However, seconds after walking away, a sweet little girl opened and said while they were closed, they'd be happy to serve us. And serve us they did! They took time to beautifully frosted a dozen cupcakes and box them right up for us. They were beyond gracious and helpful and kind. They then thanked us and said there would be no cost today. Talk about customer service! Not only were these Smallcakes beautiful, they impressed everyone at the table--especially my Aunt! They were flavorful, fresh, and tasty. They were the talk of our family party. We, along with my extended family, will be returning! I live in Saint Charles and one of the best parts of our town is the small business aspects--these business owners are doing it all right...they have delectable, made with love fare to share and kind hearts to deliver it! Thank you Smallcakes! Our family appreciates your generosity and tasty baking skills!! Everyone else-ya gotta try these guys!! read more

I'm writing a review because I really want this business to succeed, so I hope they take note & make improvements. Everything about the shop looks great: the location, the showcases, big beautiful cupcakes, pleasant personnel. Unfortnately, the cupcakes were extremely disappointing. I bit into my lemon cupcake expecting lemony goodness. Instead I got a vanilla-frosted vanilla cupcake with a small dab of lemon filling. So I tried the coconut cupcake. A bit better: still a vanilla cupcake, but at least the vanilla frosting was loaded with shredded vanilla. The pumpkin cupcake was by far the best, since the cupcake itself was in fact pumpkin flavored. Unfortunately the frosting was full of undissolved sugar - very grainy. I was surprised to learn this business is a chain because it seems more like home bakers trying to make a go of it. I recommend that recipes be adjusted so the cupcake itself represents the flavor that's advertised. And the frosting should be silky smooth (except for additions like coconut). I also would like to see the option of smaller cupcakes at half the price. I think $1.50-$2 cupcakes would sell well during the city's many festivals. read more