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    Smart & Final Extra!

    3.2 (73 reviews)
    ModerateGrocery
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    a car parked in front of a store
    Derek S.

    Came by to grab some groceries the other day and it was a quick and easy experience. Parking was plentiful in the private lot. The interior of the grocery store was dimly lit and felt a little grimey with the beige/brown/grey tones throughout the store. The produce section was perhaps half filled and the dried merchandise seemed to be well stocked. Checkout was quick and easy with a minimal wait.

    SFE is sticking some interesting cold brew selections- one of my favorite places to shop just got better
    Heather Bee R.

    LOCATION: Super convenient; this is my favorite location because it's so easy to get in and out - parking is always a breeze here on Mary & Fremont. They have a steady flow of customers but never over crowed; the cashiers and managers know how to work together to keep the store flowing. SELECTION: their produce section is always organized, fresh offerings and interesting finds. From the greens to the bakery, frozen section, candy delights and liquors galore they have it all - always stocked and organizedZ CUSTOMER SERVICE: the staff is super friendly and fast to help; they keep the lines flowing. Bonus: Rotisserie chicken kiosk is stocked twice a day with fresh hot chicken to-go! Easy dinner

    Front of store
    Michael S.

    I've always had good luck at this one , most of the items ( well maybe I could find every thing other than salt for the water conditioner ) they have on stock for being a smaller store. Produce selection is very good and for the drinks and spirits selection surprisingly large again for a smaller one. Staff is always super friendly from the cashiers to the asst manager who have needed help from in the past. The overall place is always clean and bright with items well arranged. Other than sometimes the water in bulk not being in the size you want. Nothing but positive here. Also great parking and never too crowded

    $1.49 for 6 ounce of raspberries
    Robert C.

    Shopping here twice in one week at the height of the coronavirus pandemic! Don't often come here, as a 2 mile walk from my house, while Safeway, Trader Joe's, Dollar Tree, and Sprouts all within 0.5 miles walking distance of my house, and Target 1 mile from my house. So there has to be something special on sale for me to drive here. Came here at 7am on a Monday morning, lured by several bargains in the newspaper ads: 69 cents a pound Bartlett Pears, 99 cents for a head of lettuce, $1.49 a pound black grapes. Also needed to warm up the battery of the Honda Fit, as hasn't been driven in 18 days. Sign outside says it all: all customers must wear masks, no more than 2 customers per party, no outside bags permitted, 6 foot social distancing within the store, no customers coughing or fever allowed. Store hours 6am-10pm, with Tuesdays and Thursdays 6am-8am reserved for those age 60+, the disabled, pregnant women and hospital medical first responders. I grab a cart that has been stored overnight in the rack, to minimize germs. No hand sanitizer at the entrance. Get pears, grapes, lettuce, potato salad, bananas at 55 cents a pound, 64 ounce apple cider at $2.29 each, and even a dozen eggs at $2.49, only to realize when I got home that the eggs expired today! Found 6oz packages of raspberries on sale for 99 cents apiece. Leftovers from the weekend, I take the bottom packages next to the refrigerated cooler rack. Got to eat these within 24 hours before they mold. Also got a 24 roll package of toilet paper for $13, the first time I have ever seen toilet paper at S&M, I mean S&F during the pandemic. Add this to my 3 purchases of 4 rolls apiece from Safeway, 16 rolls from Dollar Tree, and 12 rolls from Trader Joes, bringing my total purchases to 64 rolls in the past 48 days of the pandemic shelter in place. At checkout, I load up the conveyor belt with packaged food first, and produce last, so that I can move 10 feet over to watch the products and prices appear on the screen behind the plastic barrier. More likely that cashier will make a mistake in hand entering the 4 digit produce code, than the automatic product scanner. Sure enough, as the young cashier failed to notice that the 3 packs raspberries were on sale for 99 cents each, and rung them up at $2.99 each. All sales final, so once out the door, you're SOL if you get overcharged. And if you are walking home, don't rely on them giving you a bag. Like a lot of supermarkets, S&F ran out of bags on the weekend, so Monday you have to carry everything in your bare hands the 2 mile walk home, or push the shopping cart home! This is not a good idea, as they scan the id marker on the bottom rack of the cart with each purchase, to link the customer credit card number to the cart. If the cart is missing at the end of the day, they would look up the last transaction, and your credit card number could be charged. Also you could get a within 6 feet visit from the Sunnyvale Police, while pushing that cart on public sidewalks!

    Rainy Day Shopping at the improved Smart and Final Store.

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    11 months ago

    Great service here always! Fully stocked store. Employees are always very helpful when we have questions.

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    Page 1 of 2

    Ask the Community - Smart & Final Extra!

    Review Highlights - Smart & Final Extra!

    Since the remodel, this is my new go-to supermarket for everything.

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    Safeway

    Safeway

    2.7
    (267 reviews)
    1.4 mi
    $$

    Not sure why the negative reviews. I could easily get what I was after and the person working self…read morecheckout was very friendly.

    The "DISCRIMINATION" in this store is alive and well and (on camera) but the manager Jeff refuses…read moreto do anything about it. Let's see if we can find someone who will. The man over at boar's head had been mocking me for the past couple of years. This started when I was working as a doordasher. I asked a lady over the counter for some help and nobody wanted to assist. I asked again for the 2nd time politely and this guy screamed at my face and told me to stop asking the people over the counter for help. Not raise his voice, screamed at my face. I asked for a manager but nobody was available. Another employee walked with me to the counter and this guy just laughed at my face mocking me. I wonder if he would do that if I wasn't working for doordash. I sent the manager an e-mail and never got a response. This went on for a couple of years, this guy would always smile and laugh at me still mocking me to this day like i am not a customer. I've complained about this guy multiple times and everytime I was told there is nothing they can do because he's not a safeway employee. Another incident happened on the 24th of june last month. The last time I spoke to the manager complaining about this guy I was told that he was told to ignore me because that is all they can do. This idiot not only mocked me again, he even saluted. I waved my finger at him and said don't disrespect me and nothing else. This idiot started screaming and cursing at me on the top of his lungs in front of other employees and customers. He had the nerve to act like the victim when he's been mocking and disrespecting me for the past couple of years like i'm not a customer. The manager came and I told him what happened. I think he even saw the guy acting up while he was walking towards us. I told Jeff everything that happened and he accused me of "instigating" like cameras don't exist. He then gave me a speech of how nice the guy is and how everyone likes him and how he's known him for 10 years. He even said that reputation matters to him, discrediting me right away. I don't know how dumb you are Jeff but your experience with that guy from boar's head has nothing to do with my experience with him. I hope that's not difficult for you to understand. Jeff said there's no way this guy would ever do that when it literally just happened 2 minutes ago "ON CAMERA". Again I was told that there is nothing they can do and adviced me to ignore the guy after screaming and calling me a "mother effer" on camera. I also brought up my other previous complaints of discrimination. Employees being extremely rude to instacart and doordash shoppers. Refusing to help, walking away and refusing to bag groceries once an instacart shopper and a doordasher is detected. The employees actually fish for shoppers to not help them. They even watch instacart shoppers bag everything, refusing to assist no matter how long the line is. One time I had to help another fellow shopper because an employee just flat out refused to help. This discrimination happens all day everyday on camera. The crazy thing is, i'm still treated like shit when I shop because i'm already a known instacart shopper. Remember Jeff when I asked you what the difference is between "eff that guy" and "don't help them with anything because they are shoppers for instacart and doordash". You said nothing remember? I even pointed out to Jeff another employee and before I can finish he accused me of making it up and had another wonderful story for his employee. Jeff, what is so difficult to understand about the workings of a camera? Are you just avoiding evidence or just completely unaware of how cameras work? I mentioned this to you many times. Everything I said can be proven by your cameras. All our transactions are time stamped. Easily provable that discrimination is very rampant in your store and you refuse to do anything about it. This happens to hundreds, probably thousands of hardworking shoppers on camera. I like to repeat the word camera because maybe you're still confused about how it works. Just google it to avoid further confusion. I will try to contact your regional manager and Albertsons to find someone who wants to protect the store and not their shitty friends. I bet you didn't even report that incident to boar's head and swept what your friend has been doing to me and other shoppers under the rug.

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    Safeway
    Safeway
    Latte and lara out at the patio. Oct 2022

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    Latte and lara out at the patio. Oct 2022
    Hankook Supermarket

    Hankook Supermarket

    4.2
    (939 reviews)
    2.7 mi
    $$

    It's been quite some time since I visited Hankook. I've always been impressed by their cooking…read morelineup. And as usual, their collection was extensive and comprehensive. They had the usual array of nonstick pots, which don't work very well for me. They had a small but useful section for clay pots. I thought Amazon and AliExpress had overpriced clay pots, but I was wrong. These prices were significantly higher. I can only hope these are the best of the best. Checking up on 99 Ranch, I couldn't even find clay pots in there more limited kitchen utensil section. I ran across one item where knockoffs are ubiquitous. They've completely flooded AliExpress and you have to watch it with Amazon. Hankook had the authentic item and at significantly lower price than both Amazon and Aldi express. I found a tea section to be well stocked. I also recognize some of the tea brands. 99 Ranch has gone with lower cost options, but if you buy 6 ounces of tea, are you gonna be stuck with an enormous supply. Better to go with reliable brands that I have enjoyed in the past. I loved the produce section. It was nice and fresh. It also had wider selection of produce than other supermarkets. The store itself is stunning. The the aisles are spacious. The store is meticulously clean. The shelves are fully stocked. There were only about two items which were shopped out. The snack area and the frozen foods were even more interesting. It's obvious in those two sections that there were many more Korean brands. I should've tried some, but it's hard for me to resist snacks and there was a good chance that would finish the entire bag in one go. Better to skip it entirely. The parking lot for the supermarket is spacious. I had no trouble finding a spot even though I arrived in the late afternoon when everybody has gotten off work. I live about two hours away. And I am very jealous because there is no Hankook near me.

    I really like shopping at Hankook. This market is huge, and they have all kinds of products in…read moreaddition to food. We have purchased a wok from here, twice, and they were reasonably priced (around $35 if I recall), and we got a spare lid for a reasonable price as well. They always have inexpensive produce, lots of fresh stuff. I got a bag of bok choy for $2. I think if you are looking for Asian produce, a great place to shop. They also have a lot of prepared foods, snack foods, etc. Everything is reasonably priced. They do have a large enough parking lot, and usually we park on the side to avoid the chaos.

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    Hankook Supermarket
    Hankook Supermarket
    Fresh Unagi!

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    Fresh Unagi!

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