Service is bad, owner is mean- ( spoil food, the food easily becomes bad. No improvement of service. Want fight with customers. Don't recommend buy food from this food super market. read more

You will find the variety of Asian products here with reasonable price. The customer service is below 1 star especially the woman at the cashier on the right side when you entering the store who doesn't wear glasses. She is extremely rude, offensive and overcharged me a couple times. When I bought 20-30 items all at once it's hard to track right at the cashier but later at home I checked the prices weren't correct but one time I caught her on guard she charged me $50 extra on my credit card! Unbelievable right? I told her to fix it right away otherwise I wouldn't get my money back. Seriously that woman needs to mind her own business and take customer service training course. read more

I come for the lemongrass, galangal, and kaffir lime leaves--and stay for the cashier abuse that keeps me grounded.

Nothing new, just want to give a 1 star rating for their customer service, the Vietnamese cashier women with the glasses is really really rude, not only to me but also to the customer in front of me. Maybe she is miserable working there ‍ read more

I am writing to express my frustration with the treatment I received at King's Seafood Grocery Store on 9/1/2024 during the Labor Day weekend. I have shopped at this store several times before and am aware of their policy that allows cash payments for transactions under $15. During my recent visit, I attempted to purchase some items and intended to pay $0.59 in coins, with the remainder in bills. However, the cashier refused to accept my coins without providing any explanation, which left me no choice but to leave the store without completing my purchase. Frustrated, then went to a nearby store, Sprouts, where I successfully purchased a bag of avocados using the same coins. I returned to your store to speak with the manager. After waiting in line, I was told by one employee that the manager was a lady at the register, but she later denied being the manager said I would have to return the next day to meet the manager. Meanwhile, the cashier who initially refused my coins returned and continued to insist my coins were unacceptable. The cashier's attitude was very rude and dismissive, and I felt embarrassed and unfairly treated. I would like to understand why my coins, which are legal tender, were refused, and why I was treated with such unprofessionalism by your staff. This experience left me feeling upset and ruined my day. As a regular customer, I find this behavior unacceptable and contrary to your store's stated policy. To compare , other store's cashier greeting customers happy holidays but your staff no greetings no smiles , instead of ruining people's day. read more

Beware buying here! I bought something on May 12, 2023 and product has expired on Apr 30, 2023. Came back to return it on May 14, 2023 and lady looked at the product for sooooo long as if it's unbelievable. Told her it's expired and I want a refund. NO! I have to buy something instead. Can't believe this. The meat section wreaks of meat smell that's doused with bleach to no avail. The washroom is extremely unsanitary, feces visible in the garbage. read more

Be aware if you're purchasing fruit, the employees won't let you choose what you think is the best product for you. They would attempt to force you to buy what they want even if it's rotten fruit. Employees are way too rude for no reason. read more

After the Wuhan live wildlife markets instigated the great pandemic, a lot more people staying away from Asian markets. Outside bins under shade tarps with fresh fruit for purchase. Hami melon $0.99 a pound, Thai banana $0.99 a pound, Manzano banana $1.49 a pound, Kabocha $0.99 a pound, Chinese eggplant $1.99 a pound. Wife often shops at Oakmont or Felipe's for fresh fruit. During the pandemic no reason to drive 2.5 miles to Oakmont. Wife tells me the last time she drove by, there's a long wait to get into Felipes. King's Seafood Market is an 11 minute walk from my house. Found out I can shop here before going to Safeway or Sprouts, both 5 minutes walk from this store. Wednesday, was the first time I purchased anything from this place, despite living nearby since 1988. Red cherries at $2.99 a pound, in sealed 3.5 pound bags. Don't want any of the customers sampling the fruit. Super ripe white nectarines at $1.69 a pound. Would come back Friday to get more of the white nectarines, they were that good. Inside freshly cut chicken and fish on ice line the displays. Inside, salmon steaks at $6.99 a pound. No thanks, as I don't like messing with cutting through the raw salmon backbone, and picking out the rib bones after cooking. Also I can get salmon fillets at $6.99 at Sprouts or Safeway. Did not check out the live seafood items like clams or crab. Stayed away from the shrimp, as lack of freshness noted in a lot of other people's reviews. Narrow aisles of packaged and canned Asian food, stacked floor to ceiling. Reminds me of my late parents' pantry in Berkeley. Store also has milk for $3.99. Didn't see any toilet paper, but both nearby Sprouts and Safeway have consistently had toilet paper since the start of May. Cearges JIS L 1902 (Japanese Industry Standards) antimicrobial cotton fabric face masks, reusable washing up to 10 times, 5 for $10 advertised at the checkout counter. At the checkout counter, there is no electronic scanning of the price marker. Cashier just types in the price per pound, probably using a cheat sheet, as prices change all the time, putting the fruit on a scale. Minimum credit card purchase $15. No grocery bag for your purchase, a first during the pandemic, so make sure you bring a day pack, or be prepared to pack your groceries in your own shopping bags in the trunk of your car. I kept my mouth shut, and stayed out of every employees way, so didn't have to contend with the rude employees mentioned in other people's reviews. My feisty ex wife born in Hong Kong would have been right at home here, probably commenting in Cantonese over the health conditions here -the place earns a health score of 80 on the health scale, among the lowest I've seen, but an improvement over it's 8 violations and 66 score in 2017, after three consecutive 90 scores before. read more

See all

Place is a dive, but prices are cheap. Limited selection of items. Live crab has been $6.99/lb so we've been here twice this past week. We also bought some vegetables and fruit which were all good. read more

I have shopped here once in a while. But my last experience was the worst. It's happened I went to the store during busy hours. I was waiting in line at checkout for two items. A couple had a full cart of groceries cut in right in front of me. Then they told me the line started on the other side of the aisle. I thought the cashier would tell us where the line should be started. But she was completely ignored the conversation and acted like nothing happened right in front of her. Customer service at this place is terrible. I don't intend to shop there again and wouldn't recommend this store to anyone. read more

my third time experienced they charged me something that I didn't buy. Like I bought 6 items but when I checked my receipt it says 8 items. I have no time to go back and explained it to them because most of the staff are rude. Just BEWARE read more

I would rate this 0 stars if I could. Called ahead to see if they had clams in stock. When I arrived 20 minutes later, the man behind the counter immediately dismissed me and said they "sold out" and offered no alternatives or apologies. Store was also dirty with multiple stained rags on scattered on the floor. read more

Let me preface that this is a review of my parent's experience as they have shopped here from time to time for almost 30 years. Overall, this store has a decent selection and fair prices. However, service and quality is questionable. In the past, they have received bad/rotted Dungeness crabs. Recently today, a questionable surcharge on the total that ended in a $5 change for a credit card transaction. When this was brought to the attention of the cashier-in question, he quickly admitted it was a mistake and refunded the $5. If you decide to shop here, you should double-check your groceries and receipts. read more

Don't buy live crab here, there services are very bad, they will pick you the smallest crab

I've been growing up going here. You can find all of your "oriental needs" from live seafood, baked goods, candy, fresh veggies, sauces, spices, ice cream, etc. In the past decade or so they've expanded their store to offer more fresh veggies and fruits by absorbing the store next door. The parking lot is usually pretty poppin' but there's always a spot! One important thing to not be surprised about is the customer service from the cashiers. As I've said I've been going here since I was a little girl and I'm pretty sure they don't recognize me. They see so many people a day and aren't the most talkative. Don't expect them to provide their most outstanding friendly smiles to you! If you're looking for the best service - the butcher guys are always more talkative and outwardly friendly! My favorite sections to hit up here are: - Seafood - Baked goods at the back racks and up front by the cashier counter - Ice cream, they have all the best Magnolia flavors! read more

See all

Their rudeness is part of their business model, the only advantage is their location (and they ******* know it). Cashiers are clueless, credit card minimum of $15, prices have always been a bit higher since they know people shop there for convenience. Overall, I hate this place to the core. The only time I shop here is when I am too lazy to go to the "other" bigger Asian market, but 99.99% of the time I avoid this ***** hole. read more

Camel in during dinner time on a weekday as I was in neighborhood near Cezanne Ave and El Camino (same center as Black Bear Diner) in Sunnyvale. I'll keep it short but I was caught off guard by the non-customer un-service , no English speaking male employee. I was in the cookie aisle with my focus looking for a familiar cookie like Oreos to purchase. So I stepped back and bumped into this Chinese or Asian man literary wet mopping. No A-frame yellow signs noting wet floor, no tsp on my shoulder to let me know he wants to mop so I can get out of the way. He couldn't even wait for me to move out of this aisle I immediately mentioned to the asian cashier, that that is so dangerous and he was mopping right behind me. I said where the signs. She then loudly said in the language, while he still mopped with his head looking down, then he paused and grunted and said a few sentences to her and still continued to wet mop. What an unintelligent nitwit, imho. Obviously they don't care for safety and looking for someone to take the business to court when a customer slips and falls in the store. This experience shoes a non compliant attitude by not placing a yellow floor sign to warn the customers. Bad, bad, bad service. Also, just note it's a $15 minimum to use your card. I thought that stopped as it's a grocery store, with some good traffic in the store. Will not patronage this store or recommend. It makes sense why ppl complain. Currently they are 2.5 stars but 1 star is more appropriate. read more

King's Seafood Center - Seafood Markets Near Me - Sunnyvale, California

All Filipino ingredients that you need are here including fresh seafoods like Dungeness crabs are now available seasonal

Bought a sauce on 9/27/23 and found out it was best before 5/26/23. Even though "best before " doesn't it is expired but no longer good. And i saw some other products were expired in this store before. read more

King's Seafood Center - Thai sauce - Seafood Markets Near Me - Sunnyvale, California

That person in the cashier does not know how to smile and greet people. I say thank u and have a good day, and never respond. It's like she woke up on the wrong side of the bed lolz. So I called the manager and told him about it, and he just ask me "That's all? Ok" then hang up the phone with me, Lolz. Oh well, they just lose a customer. read more

If you're looking for a no-frills Asian grocery store, this is a great place. It's small, but got an excellent selection of produce and frozen products at decent prices. I'm so happy that I have access to ong choy and culantro and kaffir lime leaves again! And I love the soy imitation meat from the frozen section, as well as the ice cream selection (they have Tiger Sugar boba ice cream!). I'm so glad that it's just a short walk away. read more

Horrible customer service ! The seafood counter guys are the most arrogant and don't attend immediately to the customers. First off don't understand the language or instructions and having charged a bomb don't get the cut we need. There are better fish stores who have better customer service. Wouldn't recommend this place. Even the owner was rude and didn't want to care for the customer. read more

The aisles are narrow, unfriendly cashiers. No wonder I'm patronizing this place less. read more

I love this place. Super friendly and super cheap, competitive prices. My favorite items are the snacks and drinks.

My mom comes when she needs to buy seafood in bulk. Since she buys it by the case, she talks to the owner and gets a discount. I'm sure you can get seafood for cheaper in SF Chinatown but for the South Bay area, this is probably one of the best deals for fresh seafood. They seem to have a lot of interesting, hard-to-get meat parts and Asian ingredients. Having grown up in the 626 in SoCal, I don't mind the sticky floors or the funky smells as long as the food is fresh and the price is cheap! read more

King's Seafood Center - Fruits under awning outside - Seafood Markets Near Me - Sunnyvale, California

See all

This is, without a doubt, the rudest business I have ever encountered. The employees are consistently crabby and unaccommodating. They will ignore a customer who has been waiting for assistance, seeming to have preferences for what kinds of customers they think deserve their attention. In a recent visit where I wanted to buy a piece of cod, the fishmonger actually acted angry that I wanted help. He flatly refused to cut a piece of fish for me: Take the whole thing or go away. Although his English was poor, it wasn't that there was a misunderstanding. He was simply rude in his treatment of me. I don't need to be hit over the head too many times before I avoid someone. I will never set foot inside that store again. I honestly do not understand how so many employees could be so consistently disrespectful and keep their jobs. read more

The shrimp is rotten it will make you sick. if you confront them about their shrimp being rotten you'll get cussed at. I do not eat there anymore. The seafood is bad the shrimp is rotten you will get sick if you eat it. read more

If you looking for the best quality dungeness crab for good deal, this is the place! We wanted to cook dungeness crab for Christmas this year. When we arrived, they were only $4.99/lb and $7.99/lb in Lions. There were a long line of people waiting to buy them. The gentleman in line told me you must come in the morning because they will sold out in the afternoon. We grabbed four crabs and they were large! The customer service was great and you can't beat great deals here for dungeness crab. read more

I think it depends on the day that they have really fresh veggies and seafood. (They're very good in repacking so be careful) Depends on who you'll ask too coz they'll tell you when but it's a hit or miss place for the perishable items. So good luck in this. I only go this Asian grocery if I'm near or convenient for me. Prices are competitive to all Asian groceries though. Not too much people nowadays. read more

After patronizing this store since they first opened and spending hundreds of dollars in this store, I was rudely treated, and I was yelled at, after wanting to return $5.98 worth of some cookies that remained closed and in their packages only two hours after purchasing. Unbelievably rude employees. And they insist that you spend $15 before you can use a debit card. After this experience, I will shop at another Asian market. They won't even give you the owners name to report their rudeness. Never going back to King Seafood. read more

A sad place to visit, has gone bad to worse, stale Frozen stuff, head strong staff and more often than not, they mess up cleaning fish and zero customer service, used to be much better pre-pandemic time... read more

I give this place a NEGATIVE 5 - okay I'm walking around minding my business looking at the place cause my friend came here and told me to come with him and so we did yesterday (12/23/2022) went inside and thought okay this is cheap etc. after standing in line for 20+ minutes I was next in line and mind you there was 2 people ahead of me and the first one bought a whole chicken with the feet still in contact (RAW) so the second girl was next and I went after her - after noticing there was still RAW pieces of meat still on her counter I placed my items in front of the cashier - she got mad for placing my items in front instead of the beginning of her counter and I told her look I placed my items in front of you because I see raw pieces of meat from the girl you helped with the raw chicken on your counter - and she said well you tell me and I clean it & I told her I was 3rd in line you should've wiped down your counter & noticed it yourself before I even got up here - she gave me an attitude and that's when I called her that she's nasty and cussed because I just felt like wow she don't care and she used the same gloves she touched money, EBT cards and others with that same gloves sickening. But yes I will never go back to this nasty unsanitary establishment ever I don't care how cheap it is. I am ocd and my homes are clean why the hell do I want to go to dirty nasty places like this to buy things. The place needs to be shut down. read more

Cheap cheap seafood in a dirty lil Asian market. They have other groceries too. Really though, if I liked to cook fresh crab and such, I'd go here to get it. They sell it live so you know it's fresh. I rarely cook seafood though... only salmon. I think I need a steamer pot maybe and then I would. lol Won't see ya there. read more

We just discovered King's Seafood last summer. I'm glad we did. This place is no 99 Ranch. It's a small grocery store that's not easily seen from the street. I suspect they get most of their customers by word of mouth. However, it offers just about everything one needs to cook a good Chinese meal. You just won't find a lot of choices. The vegetables are fresh and similarly priced to 99 Ranch. I find the fruit to be lacking, however; for example, the apples always seem to be bruised and mealy. The meat counter has a good variety of cuts that are typically used in Asian dishes. I'm a little put off by its appearance, though. It isn't the most sanitary-looking areas. I always thoroughly clean and cook all the meats that I get from any Asian grocery, so I try not to let it bother me so much, but I can see how others would really be turned off. I have not yet tried the seafood, but that's mainly because my palate doesn't go much beyond salmon, tuna, dover sole, and breaded fish sticks. One nice thing is that it also has a small selection of Filipino baked goods, produced by a couple of the local Filipino bakeries. It's nice to be able to get a package of pan de leche and pan de ube without driving out to Daddy Dough. Checking out has a bit of a wild west feel to it. Because of the crowded nature of the store and the orientation of the registers, orderly lines don't always form. It's also a low-tech operation - no bar code scanners - and when I first started shopping there I was a bit leery about whether things were being rung up correctly. Remarkably, however, I have yet to see anything amiss, even though the cashiers are entering prices from memory. Anyways, I would rate this store higher if its fruit selection were better and if it were a bit cleaner. But I still enjoy shopping here. It has a nice neighborhood grocery sort of feel, which is sadly becoming a rarity in our megastore world. read more

Old style asian market like chinatown cheaper than ranch 99 .59 for bunch green onions vs .99 for ranch 99 dirty low rent district if u shop at whole foods or safeway this place isnt for u. English not native language for owners or most customers read more

I am becoming a bit irritated at King's Seafood lately. I appreciate that they have low prices, especially during crab season. Low prices are great, ONLY when you honor them. I want to point out, however, that it is absolutely unacceptable to display fresh crab in the tank, with a sign that says $5.99 per pound (probably the cheapest in town) and then ignore me when I ask for 4 of them. When I ask for clarification from the fish department employees , they tell me there is no more. I proceeded to point out that there are much more than 4 in the tank, and that I wanted 4 of them. Then I pointed at the sign that said 5.99/Pound. Then the two employees working in the fish department turned their heads back to what they were doing and ignored my request for clarification. Totally ignored me. Now I'm kinda mad. The lady up front was kind enough to call them up to explain why they won't give me the crabs in the tank, but no answer. A different guy came up but when asked, just walked away. The lady said the employees in the back probably want to keep them for themselves, and she was nice enough to tell me she would pass it on to her manager. The simple fact that employees can put themselves first, before customers, is ridiculous and unacceptable to me. The fact that this is allowed to happen here is infuriating, especially with a BRIGHT RED SIGN indicating that they are for sale. Why don't you just hide them from me if you want your crab so bad. I would have walked away and moved on to something else. I will not be shopping here as often -- I think the produce is just acceptable, and I really like the selection of Asian products. However, the meat is of questionable quality, and the store allows an "employee first" attitude that will make my visits much less frequent. I have many choices here in Sunnyvale, and this is now at the bottom of my list. Nijiya Market in Mountain View is awesome. More expensive, but much higher quality everywhere in the store without being a crowded Ranch99 or Lion type Supermarket. I will be going there next time. They have the freshest fish in town, and a amazingly delicious (and expensive) meats. read more

This little market has good prices and for their size, they carry a variety of Asian products. I guess that is what brings business in. It isn't their customer service. I visited today and the cashier was so rude I was taken aback! read more

Fantastic selection of seafood. Excellent for anyone looking for a good place to source seafood. See photos. read more

See all

Dirty smelly place, Their packaged fish is rotten and customer service is terrible. Today I just bought fish 30 min ago and went to return it. The lady at the counter remembered me but her peer refused to take it back. read more

Best price on ox tail, beef tenderloin, chicken and shrimp with head on! Fresh fruits and vegetables as well. My favourite one stop grocery shopping place. read more