Few you would argue that switch data center could withstand a zombie apocalypse onslaught and a…read moreSharknado simultaneously. vigilant does not begin to explain the posture here. I am not allowed to share many details but I will speak to the customer experience shortly. It already feels like you're in a jail cell all day but without the convenience of nearby bathroom facilities. The campus is sprawling. each building goes on forever. bathrooms and water are never near. It's not hard to get trapped in a set of hallways. Luckily there are cameras that are monitored in each area so the guards can get a good laugh at you before they finally send someone to break you free. you'll probably get scolded and or condescending to about your mishap for days to come. Dropping off and receiving equipment is pretty straightforward here. I do appreciate that about them. Orderliness: They provide plenty of storage bins so that you can keep your cage looking nice. If there is any MooP (matter out of place) in your cage you can expect a visit from the "foreign contaminate" robot upon your return from lunch. what? references for Wall-E are dated? c'mon this place is just like that spaceship in that movie, LOL. oh yeah, they're pretty good actually.

Choosing Switch for our CoLo needs was absolutely the right decision. Against the competition,…read morethere really is no comparison. We had researched several other sites near the West coast and hadn't found the right fit based on pricing, time-to-cabinet-access, and ability to deliver services promised. When we visited the Switch facility in Las Vegas, we were blown away. I'll never forget walking by row after row of T-SCIFs, realizing that a considerable portion of the Internet surrounded me at that moment. After signing with Switch, it became apparent to us that their presentation of the facility on that first tour was not "special" in any way; it was an exact replica of how they conduct themselves through their website online, in their Sales team, and behind closed doors. This was greatly reassuring and only affirmed the decision we had made. It's easy to assume, seeing the high-tech, polished, flashy nature of Switch, that this is a premium data center with premium services. And you'd be absolutely right. But it would be wrong to assume their pricing is equally premium. As a growing (but small) cloud-services provider, we weren't interested in paying hundreds of thousands in "minimum fees" each month. So, when we were shown pricing that was not only less than what we expected, but even beat out more expensive competitors we were considering, it took no additional consideration for us to move forward. The good news is that Switch can meet your data center needs with highly competitive pricing at any scale--half-cabinet, all the way up to several rows--all while delivering the same premium service and facility access that they are known for. I highly recommend them to anyone needing connectivity, rack space, power, and cooling. You'll be just as blown away as I was and continue to be.

I had an excellent experience at Cox thanks to Bryan C. He went above and beyond to help me with my…read moreinternet service. Without me even asking, he reviewed my account and found ways to save me money, which I truly appreciated. Bryan was professional, knowledgeable, and took the time to answer all of my questions and address every concern I had. It's rare to find someone who genuinely cares about helping customers, and Bryan made the entire process easy and stress free. Because of his outstanding service, I would definitely return to Cox and ask for him again if I ever need assistance. Highly recommend working with Bryan !

Antonio was an awesome representative. He actually resolved our issues, which other reps at other…read moreoffices had been unable to do. He was respectful, friendly, knowledgeable, and professional. I highly recommend this Cox office for your Cox needs. Antonio said his co-worker, Ayeda, was just as qualified.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

The super nice guy I dealt with at the St Rose store effed up my account. Thanks to Asia Muhammad…read moreat Blue Diamond Cox for fixing it! She's calm and helpful. Ask for HER!

This is the worst cox location in all of Las Vegas. I think…read morethis location might be involved in some really shady stuff, the manager asked me to email him my social security card and more stuff to his email when he could've sent me a link where I could've done it myself on their website .. extremely weird and unnecessary to have my information in your email when he could've directed me to a link on the cox website to get it done. on top of that while I was in store I showed them a promotion on my phone the employee took my phone to show it to his managers in the back room he was gone with my phone unlocked for over 5 mins I even had to ask another employee for him to bring my phone out . After dealing with this store I contacted all credit bureaus and put a freeze on my social as my intuition kicked in from this whole experience.

I was waiting over 10 minutes No workers gonna recognize me…read moreEven I get out of that place Nobody's asked me why I'm here I'm a customer and I was here to change a plan But they don't care someone's here or not Which means they don't give a f**k I never gonna come back here

The staff there have been very prompt and their ability to handle requests amazing. They have been…read morecourteous and the number of staff available has handled customers as they arrive..very little waiting. Thank you!

Outstanding service from Mason... Literally walked in & was done within five minutes. While it was…read morea quiet day at the store, the problem explained which was a total of my being given 3 different boxes over the course of the last 2 days & none working at all. Mason recognized the issue & got me set up with an even better & new device and now I have connectivity, no problems and a lot less cords! Thank you!

Date of visit: May 27, 2026…read more After AT&T screwed the pooch with my internet installation the day after moving across the country to Las Vegas, I pivoted to Cox and overall had a great experience. Mason assisted me, walking through the installation steps and confirming all of the important account information. Really the only negative part of the interaction was his response when I declined his offer of one year of cell phone service through Cox. I had previously showed him my Wisconsin driver's license so it's clear that I was not a local and Cox isn't even in Wisconsin for me to know if they are any good. When I explained that I just moved here and had a lot going on, his response was, "You don't like free?" He didn't pursue it further, but his flippant response was not really what I needed right then and there.

Emailed for some help and received an out of office reply…read more On to the next company.

I worked with Mark and the quickness and accuracy to ensure that the migration of all of our phone…read morenumbers and 800 number etc. had zero issues and his hardware tends to be much cleaner and nicer than what we got with Vonage. He also will not raise prices without discussing and just provides a much more personal feel even for a company as large as mine. Great work!

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great…read morecustomer service at both Las Vegas locations.

They have an excellent technical & customer service team. Shout out to the staff "Lucky" and…read moreMartin. They know their cell phone stuff inside and out. You won't be disappointed. From a happy customer from of town neighbor Calif OC.

Got a new phone when mine was lost! Excellent service! Great customer care!…read moreExcellent attention to detail!