Smart Home Heating and Cooling

(6 reviews)

Was able to come to repair our ac within 24 hrs. Arrived at the designated time, diagnosed and…read moreremedied the problem. A bit pricey, with a $99 diagnostic fee in addition to the fee for the actual repair, but for us worth it to get the AC repaired on a hot and humid July day.

They came before the snowstorm and got the work done quickly. The workers were very polite and…read morerespectful, showed us the before and after pictures. Our allergies have improved and our new to us house smells so much fresher!

Temperature Experts

(13 reviews)

Awesome job we are so Happy with our new furnace they did a…read moregreat job very efficient. Explain the process very well very reliable highly highly recommend this company.

Will, with Temperature Experts was quick to respond and resolve our issue ..I would highly…read morerecommend them to friends and family .They were fast and efficient and very affordable we are thankful for there quick and friendly service!!!

Isaac Heating and Air Conditioning

4.4

(14 reviews)

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Robert A Nowak Heating & Air Conditioning

(2 reviews)

Being somewhat technical, I installed a thermostat myself...but.... furnace/ac would not work…read more Looked up Nowak on Google maps, called Chris Nowak and he literally spent over 30 try to troubleshoot over the phone. No charge!!! Couldn't fix the problem so asked for service call and when Chris arrived he was prompt, and promptly fixed my screwup. Excellent service and trustworthy!!!!

I would give them six stars if I could! One of the big name companies came to do maintenance on our…read moreboiler. Their technician told me there was a CO leak (cracked heat exchanger) and we would need a new boiler - about $7,000. I had Nowak come in for a second opinion and the Nowak technician informed me that such CO leaks were usually due to the heat exchanger hot air channels being clogged and that the channels could be cleaned out. The tech noted that there would have been a water leak (there wasn't) if the exchanger was cracked. The tech cleaned the channels, but then noticed that one of the boiler burners was misaligned and that this was the actual source of the CO problem. Nowak charged me for the re-alignment of the burner ($64) and waived the channel cleaning fee, which was hundreds of dollars. Super competence and super honesty! Can't say enough. We will be using them for now on.

Buffalo Appliance Heating & Cooling

4.4

(61 reviews)

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

Pleasant to deal with, was available as soon as possible where others had to make an appointment a…read moreweek or so out. Dryer works great now

Medina Hvac-R and Remodeling Services

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

Campione Heating & Air Conditioning

(11 reviews)

We have used Campione on numerous occasions over the past few years. These folks are outstanding…read more Family owned and operated, reliable, honest, fair pricing, and on time. As a retired U.S. Air Force Officer, we have lived all around the country and have used HVAC folks from many different states...Campione easily comes out at number one! Keep up the great work...I would highly recommend! Jerry & Lee K.

I thought it might be good to get my furnace checked before the winter. I haven't done that in a…read morefew years. $125 for the service. An extra $30 for a replacement humidifier filter. The technician gave me paperwork that I can submit to the gas company for a rebate. He covered his shoes when walking through my house. Polite. Knowledgeable and communicated well. I would hire this local business if I need heating and AC work in the future.

Emerald Heating & Cooling

3.1

(29 reviews)

Forgot the guys name but very professional and polite, very knowledgeable and I would recommend…read morethem highly!

I went to apply here as an African American man and felt very uncomfortable during my interview and…read morefelt as if I had no chance of being hired due to the posted pictures of almost all white people on there page.

Zenner & Ritter

2.5

(70 reviews)

We had an emergency repair during heat wave…read more Our Tech Ben did a quick repair and got the system running. They are here now checking everything. Great pleasant service. I highly recommend them

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

C.T’s Appliance Repair

4.1

(26 reviews)

Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

Carlos came out to repair my gas oven when it wasn't heating to temperature. Although, he didn't…read moremake it to my house at the appointed time, he still came. He knew what the problem was, checked the failing part, gave me a quote on cost of repair, all within 10 minutes. I went ahead with the repair and he wouldn't charge me until he made sure the repair was working, which it was. Carlos was very knowledgeable about what he needed to do, was very professional in doing it, and saved me some money in doing the repair. This is the second time I've used his services and will look to him again if needed.

Handyman JM Services

Responded fast and was able to come out quickly. Gave me an assessment on my problem and fixed it…read more All the other electricians never even responded to my messages. The work was quality work at a good rate and honestly I was just happy to have my electric in my house up and running again. Thank you very much. If you're looking for someone who knows electrical definitely reach out.

From the owner: Hello, I am a certified union (IBEW) electrician, licensed and fully insured in the state of NY,…read morepreviously was a maintenance technician in Dallas Texas, I have been in the maintenance/ construction field for over 23 years, I stand by quality work at a reasonable rate, all my previous customer reviews are listed on my other platform - thumbtack.com - Google.com - handyman jm services, over 30 5star customer reviews, new to this platform.

Ace Paving Company

4.8

(12 reviews)

I called to set up an appointment for an estimate for my driveway, I received a call from Andy…read morelater that day and he scheduled an appointment with me 2 days later . The driveway was done about 5 weeks later. His crew of 5 guys were all friendly. He was knowledgeable and honest and gave me options. I would definitely recommend them. Diane

Andy gave us an estimate 1 day after we called. He gave a date to do the job and even though it was…read more3 weeks away that's the date the driveway was done. My driveway was old and in bad shape. Now it is brand new and perfect. Highly recommend ACE PAVING!

Calandra Landscaping and Snowplow

(8 reviews)

I had a plow service that didn't show up. Michael came out quickly. Did a fabulous job. Very…read morefriendly and personable. Highly recommend

I had the unfortunate experience of hiring this company for lawn mowing, snowplowing and fixing up…read moremy landscaping beds. I was very disappointed in their quality of work and professionalism. In my opinion it was a very bad experience. They were supposed to trim all my bushes and trees. They forgot to trim several of them and the others were done haphazardly. They ripped out flowers that were perennials because they thought they were weeds. Many areas were missing weed barrier, even though it was in the contract. The company admitted that the job needed more mulch, but because they underbid the job and was losing money, they would not provide any more mulch. They also admitted that their workers were new and not properly trained. In my opinion they harassed us for more money because they could not estimate the job properly. The owner continously told us of a toll bill for $1800 he owed to gain our sympathy. The owner assured us that he had arborists working for him but this statement appears to be false looking at the completed project. For snowplowing, they had to be constantly called and asked when they were coming out. The company provided an expired certificate of insurance to trick me into signing a contract. They tried to tell me that a car insurance certificate would be just as good. I have a copy of the car insurance certificate the company gave me. This company has had numerous people complain about their snowplowing service, but they delete all of their negative comments and 1 star reviews off of their social media pages. This company was hired by my elderly neighbor to cut her grass. She is 90 years old and has a hard time seeing and hearing. She paid them a lot of money. They rarely show up to cut her grass. They never even provided her with a receipt for her money or a contract. Her family had to get involved to help her. They refused to bag the grass clippings after they cut my lawn even though the contract stated they would. The grass looked atrocious with all the loose grass on it. The company canceled my contract and wanted to give it to his friend. He was going to pay him a fraction of what I paid him and keep the rest for himself. The pictures submitted with this review is how this company actually left my lawn. When I explained to them that is was unacceptable they proceeded to cancel my grasscutting contract. Most businesses when they get negative reviews they get upset and do everything in their power to have the reviews removed. Instead businesses should look at the negative reviews as a learning tool to improve their business and their employees. People really do not want to put down local businesses but they most certainly do not want to be taken advantage of. In response to the owner's comments: The fictitious accusations that this company has made instead of responding to the actual problems with his company should tell you everything you need to know about who you would be hiring

Smart Home Heating and Cooling - hvac - Updated July 2026

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The Heating And Cooling Guys

(6 reviews)

We moved into a new home and of course after a year we had problems with our air conditioner. After…read moremany phone calls and asking some basic questions to different companies, I had no doubt after talking with the heating and cooling guys. they answered all my questions, had the best response time and best pricing. They were nothing but professional and honest. They did not try to seek me something I didn't need. just fixed the problem with in minutes. Then of course later that year I need service on my heater and once again it was the same great service at the best prices. Don't look any further, these are the guys to help with any heating and cooling issues.

It was an emergency, no heat on a freezing day. Called and left message and was called back pretty…read moresoon. The guy was able to come out same day in the evening. Took only about 30 mins to come over. Was able to figure out the issue pretty fast and now just waiting on the parts that is needed to do the work. Very courteous guy and responsive. Will for sure be contacting them again when anything else that is needed for heating and cooling.

Service Pro Heating & Cooling

(6 reviews)

Nothing I say here can express how great this company is. Sam the owner is the most straight…read moreforward honest guys in the business in my opinion. He explains everything he does and answers any questions that you have. He fixed gas leaks in my home after the gas company turned My gas off. He squeezed me in because he Knew that the gas company wouldn't turn it back on without being fixed. He also followed up with me to see if everything was going good with them. This is the second time I have had him do work for us. Put in a hot water tank for us a few years ago. To some it up this company is top notch 5star. Try them out for yourself and you'll see.

Set up looked good, ductwork look good. But if the house is at 80 degrees the best it could do is…read moreget it down to 76 degrees.

WyCo Refrigeration & Air

Jeff got us a great deal on our furnace and a/c unit! Great, professional service. Treated us like…read morefamily. Very personable, listens to what you are looking for and very knowledgeable! Don't waste your time or $ anywhere else.

Gamin Heating & Cooling

(5 reviews)

Very professional, efficient and every dollar worth the service here! I would highly recommend…read moreGamin for your regular heating & cooling service or emergency use, much much better than some of the WNY competitors. Here is the story: My furnace stopped working on the Christmas Day, due to a pressure switch issue. Called around town, only Roy replied my phone call, and scheduled a visit first thing next morning. Then early in the morning, Chris called me before arrival, and ran diagnostic immediately. He confirmed my speculation and it was indeed because of a bad pressure switch. He changed that quickly, meanwhile, gave me some education about my 18-year old furnace and parts, how to maintain it and Check for signs of issues. Everything was done within less than 1 hour. Lastly, the bill was not that expensive as I experienced before, given such an emergency call after Christmas. Parts cost is comparable to those online or local shop, labor fee is reasonable. I shared my story of being extorted for the same issue with 2-3 times of the cost compare to Gamin's, Chris said "we don't do this type of stuff, wanna make sure customer are happy and comfortable living in their house, and we can sleep well at night.". This is the most unforgettable part of this experience.

Very courteous and professional! Quick service!! ..My new furnace was installed the very next day…read moreafter the service call! Thanks Again!

Twin Air Heating & Cooling

3.8

(9 reviews)

We moved back to Western New York 1 year ago.As Fall was ending we called the company that had…read moreinstalled the furnace but they did not have an appointment available for two months. My wife checked Angie's List and found good reviews for Twin Air Heating & Cooling as well as a coupon for a routine inspection. We were able to get an appointment for with in the week. the technician Chad arrived within the scheduled window. Chad was courteous and professional. He explained our system to us, showed us what the various parts were, cleaned off a few things and we were good to go. This week we had him come back to do a check and maintenance on our AC unit. The unit is 16 years old. The outside unit had solenoid unit that was corroded. He showed us and we had him replace it. He had the part on the truck and just took a short time. We are very happy with the work Chad did and the responsiveness of Twin Air Heating & Cooling.

I agree with Walt W's review. They throw figures out and gouge the customer when they give you an…read moreestimate. Brian is extremely arrogant and I would never use them or recommend them. I am so glad I found another air conditioning company that came the very next day to fix my central air. I believe they have gotten very unprofessional since the last time I dealt with them 3 years ago. Too many excellent competitors you can pick then to deal with their nonsense.

Service Experts Buffalo

3.4

(24 reviews)

This company super bad, replaced a used AC starting capacitor charged me more than$400. The part…read moreonly less than $20. Don't use any service from sunbeam. Also they refuse to provide invoice or receipt, I called them several times, and laterly I gave up, please everyone avoid this cheating company!!!

After feeling the humidity going sky high and my thermostat reading 75°…read moreI noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy I'm gonna get a new carpet at their expense

Nicks Heating and Cooling

Nicks heating and cooling came through again for my second time. With the cold temperatures…read moreapproaching i decided to give them a call again, and im so glad I did. Nick replaced my boiler and changed some things around that were wrong for who knows how long. I would highly recommend them to anyone looking for any hvac work. Again Nick worked around my schedule and the price couldn't be beat.

Premium Comfort Systems, LLC.

(3 reviews)

IF YOU DON'T READ ANY FURTHER...DO NOT GO TO ANYONE OTHER THAN ZACH AND PREMIUM COMFORT SYSTEMS FOR…read moreYOUR HEATING AND COOLING NEEDS!! It was one of the hottest weeks we've had this summer, mid June, when our central air stopped working. I called a local company to send a technician out and they came the next day. After feeling like it was a giant sales pitch, and pressure to get a whole new system from the start, the tech replaced the contactor switch and said it may or may not work, we'd have to wait and see. By the next day, still nothing. I felt kind of bamboozled by the first company so I contacted a trusted friend who has done a lot of work on my house and my parents house. Shout out to Two Ells! Without hesitation Brian sent me Zach's number and highly recommended him. I called on a Friday night at almost 8pm, left a message and Zach called me right back! He came out early the next morning- a Saturday! Assessed everything and found the other tech put in the wrong part. Zach put in the right part, added coolant and everything was working immediately! We couldn't have been happier with the prompt attention, competence and honesty from Zach. He explained everything to me and we had a nice chat while he was working. When it come time to replace our AC I will absolutely be calling Zach. Thank you so much!

Zach provided quick, professional service. The fan for our furnace died during the hottest week…read moreof the summer and while other companies were booking a month out, he was able to come by the same day and get the fan working while we ordered a new furnace. Our furnace was 20 years old, and the fan died due to a burned-out circuit board. Further inspection of the removed furnace revealed more extensive damage... it was due for a replacement. Zach was honest about our options for the repair and didn't try to up-sale us or other high-pressure sales tactics. He was super friendly and even let my 2 year old son watch him work with his tools. Zach really goes the extra mile to satisfy his customers. My husband and I are very pleased with the new furnace. We will definitely call him when it is time to replace our outdoor AC unit.

Warm and Fuzzy Home Heating and Cooling

3.9

(14 reviews)

We're extremely pleased with this company! We needed someone to come out asap to ensure some minor…read morethings with our AC unit weren't anything major for a home closing. Warm and Fuzzy scheduled an appointment for less than 24 hours after my initial call. The technician that was originally scheduled for our job got tied up at a previous one and the company called right away to inform me of the delay. They were able to find someone to come out right away so the delay was a non-issue. Robert was extremely courteous and took care of the minor issues within 20 mins and even gave me tips on how to maintain the system going forward. I would highly recommend this company! To Warm and Fuzzy, Thank you for the great service and Robert was awesome! Wish more people were like him!

I used them several times in the past and was more than satisfied. Was disappointed to hear…read morethey're no longer in business and that NOCO is taking over their customers. NOCO was good with me, as well, though.

Campione Heating & Air Conditioning