Ineffective service terrible customer service stuck with this company for longer than I should have. They will ghost you the moment there's a problem that you asked them to take care of. Awful communication owners is downright rude. read more

Terrible company! We have lived in the same house for 6 years and have used this business about twice a year since living here. First off, they have you text them to schedule. Fine, no problem. You text to ask about setting an appointment and their response EVERY TIME is "who is this?" or "I don't know who this is". Well of course you don't because you clearly don't save contacts after 6 years of service and does it matter who I am because clearly I am a patron seeking your service and that's all you need to know to move forward! Ridiculous. We had them come in April for our regular service. Less than two months later we are dealing with big time bugs still. Which hasn't been normal for them. They usually come and spray and we are good for about 6 months. So we reach out to see if they can come back and give us a bit of a discount as they were just here and the last service wasn't satisfactory. He quickly said no and to find someone else. Don't waste your time. There are plenty of other business who care about making money, doing a good job, and having great business relationships with their clientele. And we are business owners in the area as well so we know what great customer service should look like. read more

I used their service several times and thought that they were first rate. However the last time I used them they broke a landscape light in my backyard. The tech didn't even tell me. I found it broken after they left. I contacted Don Lee, the owner and he told me to send him the repair and replacement bill and he would reimburse me. I did and never received a reply. Bad customer service and experience. I will never use them again. read more

We have used various pest services over the years and they always roped us into a monthly contract. This company offered us both a one-time service call and regular contracted bi-monthly services. They are friendly, professional, well priced, and most importantly they effectively eliminated our unwanted bugs (cockroaches & black widows). I would highly recommend this company and will use them again. read more

Horrible service. They came to give an estimate for a hornet nest removal. They gave an estimate and scheduled a time to come the following week. They never came! We called and texted when they didn't show up and received no response. Highly unprofessional and disappointing. read more

I had this company come out and spray my house after my daughter and I discovered a couple of bugs upstairs. I didn't know what kind of bugs they were, but regardless I hate any kind of creepy critters. They were very nice and friendly. My whole house was sprayed with a non-toxic/eco-friendly spray including my garage and yard. The price was extremely reasonable compared to all the other quotes I received from other pest control agencies. I will definitely use them again to maintain my home and keep it pest-free. read more

Just want to share that I had an emergency today with bees taking over the home I rent. It was swarms and I was trying to get help right away. When I called Kast Pest Control; he was rude and said he would only come out and help if I signed a one-year contract for pest control services. I told him that I may be interested in that but for now I just need help please. He continued to say that I had to sign a contract first. It was a very bad experience. So, I called Please Don't Bug Me Pest Control and she came out right away and did an amazing job safely eradicating the bees at a very reasonable rate. I am so thankful. I highly recommend Please Don't Bug me and highly don't recommend Kast. I don't appreciate Kast trying to strong arm me. read more

Very polite, professional and knowledge. Excellent customer service! Whatever product they use, it works!

I highly recommend "Please Don't Bug Me". There price is very reasonable and fair... much better than the franchise and large corporate pest control companies. Because it is a local small business, they also don't try to constantly up sell you on other services. They just consistently show up once a month, quick, reliable, affordable. Also, their service really works because we never have ants in house and hardly any earwigs, etc. read more

They are a professional family owned business. Very reliable, and quick. I called them and they showed up the same day. Much cheaper than all the other pest control companies in the area. read more

We had a problem with ants and the occasional potato bugs (disgusting bug - google it!), so I called several pest control companies. They all wanted an arm and leg for a one time service. Some of them were willing to give discounts on the first service (some companies wanted $240+) if we continued with a monthly plan. Between the ridiculous prices and bad reviews for companies like Clark's, I went with this one after reading positive Yahoo local reviews. The price is really unbeatable and I figured if this service ends up being terrible, I won't be out a huge amount of cash, so I set up an appointment. The owner couldn't have been nicer and was very thorough. He explained that it may take 2-3 days for the bugs to go away entirely, but that he would come by and do another service free of charge if the problem persisted beyond that. The bugs were gone almost immediately and two weeks later we're still bug-free. I highly recommend this service. They're a local proprietorship with excellent service, they are very thorough, their rates are lower than anything you'll find elsewhere and more importantly, the bugs are gone. read more

They kept my bugs to a minimum and killed 5 black widows in my garage. I liked the price and the fact they called the day before. Only had one issue and that was when they locked up my dogs in the garage and didn't let them out. read more

Don was great! We are having ant problems with all the recent rain and he made an appt for the very next morning with tips to help out until he got there. He was EXTREMELY friendly and knowledgeable and I feel very comfortable with our choice hiring his business. Also he understood and was very accomodating with the fact that we have kittens and our concern for their safety regarding any chemical he might use within the household. Great service! Will use again if needed and very fair price! read more

Please Dont Bug Me Pest Control - Pest Control Near Me - Fairfield, California

We've used them for probably 14 years with no ant or bug problems since they started. Can't recommend them high enough. Try them you won't be bugged again. read more

Best pest control company! We have been using PDBM for 8 years and have not had any bug issues since having them spray regularly, if anything does come up they are out here right away to take care of the issue. I also should add that They are the sweetest people and love animals and kids and make sure to ensure there safety with the chemicals that they use. We Highly recommend this company!! read more

We are so happy with this company! Previously we had used a big name pest company and their service and ability to control our spider and insect issues were pathetic. This company has been wonderful to deal with, they call each month prior to coming out and are a pleasure to talk to. Most importantly our spider and other insect issues have been taken care of and are under control! read more

We have used this service over many years and they are reliable and get the job done. We have found the service is reasonably priced, prompt to respond, and the provider is always personable. John and Gail read more

I just called and they gave me useful advice on how to take care of my rat problem. They gave me an estimate and were more than willing to come out, but told me how to do it myself too. They were extremely knowledgeable helpful, polite, and professional. If I can't get it myself I will definitely call back to have them come out! read more

I called because I was having a bad water roach problem. I called them they came out, very professional and explained everything that he was doing and what product he was using. If anyone know about water roaches they can be very annoying but once they came out they started dropping like flies, lol. I will definitely recommend and use them again of need be. read more

We had recently moved into our house in Vacaville. After a few weeks, we'd seen a few roaches inside the house and realized we had a problem. I made an appointment for the next day and they were on time, ready to go. We have a dog and we were assured that the treatments used inside and outside were safe. We were amazed at how many dead and dying Oriental roaches we found over the next week. We also found several black widow spiders dead near our back door. It's been about 7 weeks and there have been no roaches at all this past month. We'll have the treatment done regularly with PDBM to keep it this way. Their rates were very good as well. Thanks, Don! read more

So far we've been very happy with their service. Friendly people and do a great job. We've had no issues with "pests" since they started working at our house. I would definitely recommend. read more

Great service from very nice people. Long time customer really appreciative for all the years of friendly, professional work

Our Neighbors told us about this company about a year ago and we have been using it ever since! They have taken care of all our bug and pest issues! read more

I'm not really sure how to feel about my experience with Mr. Don Lee. He was a very pleasant guy. He spoke to me when he entered my home. He didn't make me feel uncomfortable in any way and he was nice to my crazy little dog! It wasn't until it was time to get paid is where I lost all respect for Mr. Lee. PDBM was contacted by my landlord to come out and spray in and around my home therefore he had already been paid. When Mr. Lee asked me for payment I was a little confused and said "my landlord should have paid you" he asked who my manager was, I told him his name. And he shook his head like he never heard his name before. I called my landlord (no answer ). Mr. Lee then says "oh yeah I remember him telling me you guys (my fiancé and I ) would pay and he would reimburse you" I thought that was weird as he just told me he didn't know my landlord ? Anyways I wrote out a check for $100.00 and sent him on his way. Well my landlord got back to me AS SOON AS Mr. Lee drove off and I told him I was charged. My LL was upset and said "NO, he was already paid for the job and he knows it" I told my LL what Mr. Lee said about us getting reimbursed and my LL was upset and stated that was untrue and I had been lied to. My LL called Mr. Lee and told him to return my check. Mr. Lee came back handed me my check without even LOOKING AT ME. He hurried put it in my hand and left. WOW....just WOW ! read more

This pest control company is absolutely wonderful! We have used "Please Don't Bug Me" pest control for over 15 years! We have been happy with their work and professionalism. They aim to please their customers. read more

Last year I would have given them 5 stars however, I'm a bit perplexed with PDBM. I had them come out last year (2016) during the spring/summer months and they seemed to do a very good job. This year they came out in May and I was expecting to see them again in July. When he never showed I texted and left 2 telephone messages. I never heard back from him. No reason, no explanation. Not very good business practice in my opinion. I have now made arrangements with another pest control company. He has lost me as a customer. read more

Dont hire!!!!!!!!! Hire a true professional who wants and appreaciates your business. I hired him he said he would work around my schedule. I called him to come back to take care of a situation and he told me to find someone else basicaly he would not acomodate me eventhough I am the customer but he did take my money. I had to hire another pest company and pay again for pest services. Hire someone who is professional and you dont have to keep calling because he tells you to call back and leave a message so he remembers to call you back. read more