We were surprised when we noticed evidence of termite issues at our home. Scheduled four companies to come out and inspect, large and small. In the end it was only the local smaller company, Smart Pest Pros that during their initial inspection identified the specific issue that was allowing the termites easy access and offered a solution. In the following days they handled the repairs and treated the perimeter of our home. Josh and his crew are very knowledgeable and communicated well and were great to work with. Very happy with them and their service. read more

Josh came on 7/18 to inspect. He was supposed to put together quote on overall cost to repair holes and for follow up inspection. Said I would receive quote by email by 7/20. It is now 7/24 and still have nothing. YOU GUYS ARE FIRED! read more

I haven't dealt with a company especially involving appointments that was ever handled as professionally and timely as Smart Pest pros. Amazing follow up and reminders of the appointment. This is the old school service that seems to have left most companies. lifetime customer after this Brandon read more

The service is professional: knowledgeable, personable, on-time and covered by a one year warranty. When I have called, they are responsive and provide service as soon as possible. read more

I lived in my home for 18yrs and never had the issues my family and I suffered from having a rat infestation that damaged my home and "soul" - walls, doors, furniture, a water hose to the fridge .. all ruined. After reading the reviews I called Smart Pest Pros. Josh returned my call right away, a couple of days later Matt and the guys came out to assess the home. I received the report of their findings the next day. Matt was incredibly respectful, kind and knowledgeable. We learned a lot about rats and their behaviors. Matt had also talked me down off the ledge so to speak. I think I even cried I was so stressed. The guys were also respectful, kind, and most patient with my brother who has OCD so he was literally hovering over them while they were here. The house is finally quiet. We no longer see rats darting under couches or behind the dishwasher. We don't hear scratching in the walls. We no longer see droppings everywhere. Matt promised and assured I would have peace of mind in a week or so. Thank God he was right. We also have the peace of mind knowing Matt and the guys will come out again if the rats return. If you are in a place I was in a few weeks ago - I 100% support and recommend Smart Pest Pros to help you and your home. Definitely call them! read more

I had a fantastic experience working with the guys at smart pest pros. You can tell these folks work well together, from Rich who answered my many calls and questions, Matt who inspected our property thoroughly, Josh who provided me with photos of the work done, and Emmanuel who came out to seal up our house and set traps. Like many folks leaving reviews here...I was losing my sanity trying to figure out how mice were getting into our house. The issue was mainly upstairs, where they seemed to love our closet and daughter's room...after cleaning, disinfecting (multiple times!!) sealing up every way I thought they may be coming through with steel wool, humane traps...I kept seeing these dang droppings. I set up glue traps (I know, I know) but that's the only way I could catch them it seemed. Caught 8 inside the house (both upstairs and downstairs) first few days of setting them up. I was stressing so bad, couldn't eat, couldn't sleep...I almost had a mental meltdown after seeing/hearing one scurrying around in our bedroom when we were trying to sleep one night...I knew I had to call for professional help!! Matt came out and inspected our attic, garage and exterior where he found multiple possible entry points/holes/gaps. He told me they don't do any interior sealing work, though. He spent almost an hour inspecting, and quickly compiled a report with photos of everything, pricing, and went over right there with me in person, making sure I had all of my q's answered. He was so easy going, patient, and knowledgeable--I immediately was put at ease about our issue. He even made a suggestion to trim a tall bushy tree leaning against our house, apparently rodents are good climbers and can hop onto roofs that way. When I had follow up questions a few days after, he answered them all, never making me feel dumb or like he was exasperated with everything I was needing clarification on. Emmanuel came out to do the work, and he did a very thorough job, spent about half day sealing up everything, setting traps wherever needed, and again patient and put me at ease like Matt with everything. It's been about a month, and we haven't seen or heard any activity. The pricing was fair and lowest compared to two other local companies I got quotes from. Got another quote from a company based out of Benicia, they wanted to charge almost $5K for both sealing holes/gaps inside our house ($2K alone for interior work) and our attic. The inspector came out and spent less than 30 mins inspecting, no photos or details on the report for what specific work would be done and when I had questions, everything was verbal and vague from the owner like "oh yeah, we'll take care of everything", "look, I'm not going to solve your problem 100%" and "who knows, rats may chew through your walls" -- in a condescending way trying to pull scare tactics on me. So glad we didn't go with them... Highly recommend Smart Pest Pros folks, when you're having rodent issues and can't handle it yourself...seriously don't hesitate to call them!! They will take care are of you. read more

I called Smart Pest Pros after receiving multiple referrals - we needed an issue addressed immediately. I heard back from Josh within 15 minutes. He was informative and available to assist within our short window of time. Smart Pest Pros has been actively performing continued maintenance/service since. They have been very flexible and understanding regarding scheduling and rescheduling. I am very happy with my service. read more

Smart Pest Pros was a great company to rid our wall and attic of a little rodent pest. Oscar, their field tech who worked on our home, is very conscientious and hardworking. He thoroughly cleaned the feces droppings, patched a couple holes in duct, and straightened the attic insulation that had been disturbed. Oscar is very courteous and very professional; and represented the company well. Hopefully, we won't need Smart Pest Pros services again; but if we did, we would call them first. read more

They seem knowledgeable and professional. I did not engage their services - this review is for the quote only. They charge $85 to create an estimate, the only one of 3 companies I contacted to do so. The charge was clearly communicated in advance. Their quote was reasonable, though the exclusion work was somewhat less than than another bid at the same price, and unlike the other 2 bids, they could not offer a warranty on my situation and offered an ongoing extermination contract. I am dealing with sewer rats breaching wood siding and exposed dirt in a 110 year old crawlspace in the Oakland flats. Given their reviews, I believe their exclusion work would be excellent. read more

I would remiss if I didn't share an excellent service that I received from Josh, Matt and Immanuel at Smart Pest Pros. In December, I had a rat showed himself in my heater vent. I closed all of my heater vents in hopes to prevent the rat from entering my living space. To make a long story short, they extracted the deceased rat from heater vent area. Yes, this service was from December 2023. Most importantly, I want to share the value that they brought to the table. I did have to pay an inspection fee that applied to the service that opted to select. The inspectation and report was worth every penny because it conveyed potential entry points where pest could possibly enter my home. The didn't attempt to over sell me on any services, but, more so intentional services to repair any openings. Within days of the incident, I had contacted Terminix, Clarks, and Orkin. All of which wanted to charge me subscription services, termite services but failed to address the rat in the vent. They were all a complete waste of time, and would have been a waste of money. I opted to go with a portion of the repairs suggested. On the last day of the repairs, Josh the owner was finishing up and I noticed a slight musty smell in my living room area that I asked him to confirm. He confirmed that it was likely the dead rodent, but, was unsure of the location. He unscrewed the heater vent, captured the dead rodent and disposed of it, and disinfected the area. This guys will be my heroes for life. They are extremely easy to work with, operate from a high level of integrity in delivering what they say will do, and the knowledge and expertise vastly surpassed the large franchises listed above. You will not be disappointed. read more

SPP serviced my Napa home in advance of our installing a new furnace -- Josh and his team -- Oscar and Francisco -- were always on time, worked hard, clearly explained things, and followed up afterward. This is not easy work - but SPP tackled it as professionals. Happy to sign up with them for affordable quarterly monitoring going forward... read more

Very impressed with Matt Winger. He was very professional and informative which gave us the reassurance that SMART Pest Pros would give us good service. read more

Great service! Josh was prompt and knew his stuff, a thorough house examination lead to a plan that worked. would highly recommend. Dave read more

Fantastic service. Smart Pest Pros did a thorough inspection and offered different plans to meet our needs. Great quality work and I would recommend them 100% read more

Matt with Smart Pest Pros is the best. He is very professional and kind. Fast response. Reasonable Price. He make the time to come and perform the work with short notice. We no longer have any pest problems with our business. Thank you. Kate read more

I had rodent exclusion work after the initial rodent inspection, since rodents started making my garage their home. Matt did the inspection and found possible entry points and Emmanuel did the rodent exclusion work. Both Matt and Emmanuel have been great to work with. Both of them are very responsive and I do like the texts about appointments. I am happy about the process to reclaim my garage back. read more

They NEVER give up. I have had roof rats and then under house rats and then garage rats and each time the rats find a new entry Smart Pest Pros is there within days to plug the new entry. I think we've finally fortressed our house to keep them out. I'd recommend the three year warranty!! It's the best value! read more

I found this company on Yelp and I am so grateful..... They are amazing..... I had a mice/rat infestation issue with my home... Basement/attic throughout my AC-heat venting etc. A NIGHTMARE...... Smart Pest Pros is the only company I know of that will not only treat the issue... they also provide the service to seal all potential openings... this requires drills, screens, brillo pad stuffing etc..... The price I paid for total removal of rodents and sealing any access points was very reasonable. Smart Pest Pros also recommended a great AC-Heat company as all my venting had to be replaced. This was a horrible experience.... if you're reading this... I'm sorry you're going through this..... apparently many people in my area are dealing with the same issue...... my service was conducted with several visits by staff and once by the owner. All kind and professional..... understanding about my angst over killing anything yet it is what is it.... they made it as comfortable as they possibly could for me. I highly recommend Smart Pest Pros. read more

Smart Pest Pros thank you very much for your professional service! Fast response, clear explanation our problem and professional response! Definitely recommend this company! Matt,Josh,Emanuel you are the best! Best regards read more

Great Response. Made time to fit in an inspection. Did a thorough job during the Termite Treatment. Gave a detailed report of their findings and gave us many recommendations read more

I moved back into my house after a 4-year absence to find ants. I got a quick response to my initial contact and Josh was able to come out and check out the ant situation and address my concern regarding other issues the home has had in the past. He did an initial spray around the foundation and I'm now on the schedule for regular visits, which will include the prevention of other pests, as well. I was very impressed and definitely recommend Smart Pest Pros. read more

Follow up review on this fantastic company. We live out on the Delta and pest problems come with the territory. Josh and his team are professional, polite, and bonus best pricing around!! The customer service is very "old school" , they go above and beyond ! Do not hesitate to call them up, you will not be disappointed! Thank you for such stellar service! read more

In an industry that can have a reputation for shady and incompetent service, Smart Pest Pros stands out for delivering 1st class service! I called them looking for a termite inspection not because I suspected any activity but because I was overdue for a periodic inspection. I chose this firm because of the unanimous 5-star reviews which turned out to be be completely justified. I called and spoke with Josh, the owner, who was extremely pleasant but told me I lived outside his service area. When I told him I could not find anyone locally, he kindly agreed to come by an do an inspection. Over the years I have had many termite inspections but I have never had one as thorough as the one provided by Josh. He circled the exterior multiple times, went through every room in the house, the attic, the garage attic and then throughout the crawl space. While in the crawl space he had me turn on all the water taps, shower, tub and flush toilets to check for leaks. The result was a few places of exterior dry rot AND initial damage from active termites at the base of 2 exterior support posts. We discussed termite abatement options and I chose a chemical treatment to be applied along the entire exterior footing of the house. Where it would have required drilling through patio pavers, Josh would access the crawl space and apply it on the inside of the footing. We discussed his costs which were very reasonable and he also explained his warranty. The next day he sent a contract which I executed electronically and he returned 2 days later to perform the abatement. He and an assistant worked most of the day and when they left, they had cleaned up so thoroughly there was no sign of their work. There were some areas of concrete adjacent the footing where they had to drill small holes to inject the termite abatement liquid. Even these were patched so well they weren't noticeable. It's very clear that Josh is a an honest, hard working, highly competent guy and that his priority is a thoroughly satisfied customer! (note that the address listed with the review is not the service address) read more

These people are incredibly responsive and totally dedicated to service. I have been super impressed that they are not just effective at getting the job done but consistently proactive in communication, professional and friendly. read more

These guys are great. Friendly, instructive,prompt, and communicative. Matt came out for my inspection quickly, gave me several options for initial exclusion service and also for bimonthly maintenance. osh, Matt and all their people were great to work with. I would highly recommend them read more

I hired Smart Pest Control Pros to inspect the rental house. Josh and his helper came promptly and inspect the entire house. Josh climbed onto attic and crawled inside the crawl space and did a very thorough inspection. I decided to hire them to patch the holes they found and clean up the debris that rodents left in the attic and crawl space. They did very good job with two follow ups. Highly recommended! read more

After moving into our home we discovered that it was on the VRBO list for rats! Within 1 week I killed 14 rats with traps, but they just kept coming. Josh and Rich came out within 24 hours of my initial call for help. They did a very thorough inspection of my crawl space as well as the attic. There were several items of concern and each was explained to me in plain easy to understand terms. Repairs were made and traps were set...I am happy to report that within 1 week we have not seen any trace of the rats. Josh is very good about coming out on a regular basis to check and empty the traps and then reset them. I never have to call and remind him. These guys are very professional, hard-working, and they know what they are doing. I highly recommend them to anyone trying to get rid of rodents in your home. Thank you Smart Exclusion for doing such a great job!! read more

I haven't posted here in a while, but we've been using this company for about a year, and they have consistently provided us with great service, good communication and knowledgeable staff. Aside from regular maintenance we also have web removal service, which is so helpful for our location, and they are quick to respond if we've had an urgent request for service. They always explain their recommendations but don't pressure you into an upsell on services. I still highly recommend Josh and his team. read more

Great experience working with this company. Very nice, professional, and effective. We couldn't be happier with the work they did for the mice and spider issues we had. read more

I am new to the area and was looking for routine pest control. Smart Pest Pros responded quickly and were able to come out and work with my schedule. Each member of the team is extremely friendly and discusses everything they do and why. I now have routine service and will forever use this company while I'm residing in the area! read more

Received great service from Josh and his staff at Smart Pest Pros. Always on time, flexible scheduling and just great folks! Their work was a success, no "unwanted" guests, work was done thoroughly and safely (I have pets). Smart Pest has been performing continued maintenance/service - I highly recommend Smart Pest Pros! read more

I can't say enough about the dedication and quality of this company and the people that work for it and own it. They helped defuse my anxiety with the little critters that I had and made everything go away. If you're looking for a great company who will walk with you and even hold your hand if you have some craziness going on and get you through it best decision I ever made. You won't regret it. read more

These guys are awesome! So responsive! I saw an immediate improvement in my infestation after they came out.

I was very happy with the prompt reply to my request for someone to investigate the noises in the attic. Smart Pest Pros were recommended to me and they came the same day I called and were able to investigate right away. I was given a very clearly written estimate with choices for treatments. I made my choice and the matter was attended to promptly. They came on time, were very professional and courteous. They solved the problem. I am happy to recommend them. Kay Horan read more

We called Smart Pest Pros one night because of a rat problem and had a call in the morning from Josh with fast availability. His quote was reasonable and I liked that he gave us several options to work with our budget. The next day he sent Emmanuel to our house to complete the service. Everything was quick and professional down to the little details like strapping on boot covers to keep the floors clean. He actually went into the attic and showed us what he did afterward. Emmanuel went above and beyond to help us and really exceeded our expectations. They really are a great team, I highly recommend them. read more

I've used a number of rodent exclusion businesses over the years and Smart Pest Pros is among the best if not the best that I've used. Everyone involved in this company, from the owner of the business to the technicians who come out to do the work, is professional, very thorough, competent. This company prides itself on being responsive and partnering with their clients to achieve a good outcome and committing to being with you until that outcome is achieved. Their employees really enjoy working at this company and feel respected. That shows in their work. Their prices were reasonable, and unlike some other companies, they didn't try to sell me things that I didn't need. I'm very pleased that I found them read more

From the time I spoke with Rich, the follow-up phone calls with Josh, down to the technicians Emmanuel and Matt.... it's clear they care about their customers and know what they're doing. Technician - Matt went above n beyond to ease my concerns and was really knowledgeable. Hopefully their services won't be needed again but if they are I wouldn't hesitate to make them my 1st n only call. read more

so far so good! It's been a couple weeks now since my service with Smart and Pest Pros, and no mice insight. Matt was very professional and explained things thoroughly. He conducted a home assessment and told me where the mice were potentially coming in. Emanuel did a great job, sealing up the holes and coming back weekly to check on the mouse traps. Highly recommend. read more

I reached out to Smart Pest Pros after not getting a callback from one of the big-name pest control companies. Josh listened to my situation over the phone and came over the next day for a termite inspection. He was friendly, thorough, answered my many questions, and did a great job of explaining our options. Josh sent over a report and a reasonable bid the next morning, and was back at our house with his employee the following day to do a chemical treatment and install traps around the property. I'm very happy with our decision to work with Smart Pest Pros and will be recommending them to neighbors, friends and family. read more

They are quick to come out and efficient. They have helped me on both properties I own. Hire them!