Do NOT use this company. I had such a horrible experience with the lazy tech (Daniel) that flat-out refused to provide the service I paid for, telling me "I could lose my license if I spray inside your house without you completely emptying your kitchen cabinets". What a farce! Unless I put everything in my car, it's still inside the area you're spraying. Complete waste of money and I was lied to about the service between the office and the idiot tech. read more

Great customer service and great home service. They do quarterly visits and come out free of charge if there is any acute issues. Highly recommend Kast! read more

As any one who lives in Vacaville knows, there's a huge roach problem here. We have had Kast come to our home every other month for a few years now and are happy with the service they provide. If I ever see any bugs (roaches, ants, pincher bugs, etc) between visits them will come out and respray for us free of charge. Love that they are locally owned and operated. read more

Best Pest Control company in my opinion! I desperately needed their services after not using them for a few years. From calling to schedule my initial appointment to when Daniel showed up at my house, I was impressed by their customer service. Definitely a great service for the price! read more

We've been using Kast Pest Control service for years. They come out on a regular basis, and are consistent. Their service is amazing and when we have new issues with pest or bugs we just let them know, and they handle it. I love that they are local & provide excellent customer service. If quality & customer service matters to you like it does to me they are the ones to call. read more

We found a Ginormous black widow in our yard and were in the market for a pest control service. I Called close to the end of the work day on a Thursday and they were able to get us in the next day. I was so impressed with the customer service over the phone ( I believe it was with Daniel) and the professionalism of our guy who came to spray! (Trevor?) So thankful we were referred over and I know why we were! read more

Matt at Kast Pest Control has been servicing our home for exterior pests for almost a year now and they solved a lot of problems of unwanted visitors shortly after me moved in. He's always extremely professional, courteous and takes time to understand if we are having any unusual pest activity. Last week he arrived for regular service, checked in with my wife and then started his work. About 5 minutes later Matt was back at the front door asking her if she'd lost an earring. He found her missing diamond earring outside and returned it! He thought it was a screw on the ground yet took the time to explore and pick it up. She was beyond grateful for Matt's attention to detail and his honesty. She lost this earring (the pair were a gift) a month ago. She was very disappointed and never imagined it would be found. Way to go, Matt, you're an exemplary person and valuable member of the Kast team, many thanks to you! It's ALWAYS appreciated to find a company that offers great service and also earns your trust in such a meaningful way. You have a customer for life and we are happy to be a reference. read more

After switching from another company I hired Kast based on their reviews. I am happy to report they are everything I hoped for in a Local business. Friendly over the phone as well as in person. They got to me very quickly and I haven't seen a critter since they serviced my residence. I recommend them and will continue to use their services on a regular basis. read more

When I first contacted them, they replied timely and professionally. They have been out to the house a few times now and I'm very happy with their service. They are clear on why they are doing things too, which I appreciate. With my dogs I was concerned with pest control and spraying. After speaking with them and seeing their service over time, I'm very happy with them and will continue to contract their services. read more

I have been using Kast's services for 6 years. They are super reliable and responsive. More impressive though is the persistent quality of their staff. Every person, I mean every person, I have ever interacted with at this company has been so kind. I don't know what they do there to create this culture but I really appreciate it and enjoy my interactions with them!! read more

I tried to get Kast to come out an assess a rodent problem in my attic. The gentleman I spoke to on the phone was very nice but they don't do estimates and they don't do rodent exclusion (prevention). He rattled off some high prices for monthly pest service and stated I had to sign a contract for service. We ultimately went with a copy that provided a free estimate where the technician showed me pictures of my attic and the areas where rodents could access. He gave a detailed estimated which prioritized rodent exclusion. They guaranteed their work for 2 years and offered a no pressure, no contract monthly pest service. I'd take the time to shop around, I'm glad I did. read more

This place has the best customer service ever! Steve answered when I called for an in between service. He is just a phenomenal representative of this company. He was so patient to answer my question and so helpful. Joshua is the guy who comes and services my house. He goes above and beyond every time. 10/10 recommend!!! read more

Very professional from my first call! Educated me on their service! I had my initial appt and a follow up appt so far! I'm very happy to have not seen any ants! Thank you! read more

Kast offers great pest control! Taylor is very polite, knowledgeable and efficient. Highly recommend!!

Amazing, professional, courteous and an all-around great company. A HUGE thank you to Josh who came out and sprayed my home for icky bugs/spiders before we moved into our new home! He did a great job and was even nice enough to knock down some of the webs in our garage. Highly recommend read more

We have used them several times for rodents and ants at several clients homes. They are timely, reliable and always follow up to make sure the service was successful. read more

I'm sad I loved to Benicia and can't have them anymore. Great service and very friendly staff. I haven't found any luck with any other company out here. If you're lucky enough to be in the area, have them service your home. read more

I have been with Kast pest control, I think from the beginning. Steve was coming around our neighborhood, door to door. He gave me his business card and spoke about his business getting started. I needed pest control, so I gave the company a try. He seemed like a really nice & honest guy. From all the different people that have come to my house, they are all really nice professional hard-working people. Christine in the office is always easy to speak with. Although I have to say, Chris is amazing! Takes pride In his work & it is so appreciated! Thanks you guys for being a great company! read more

I am so happy that a neighbor recommended Kast Pest Control. They have the best prices in town. They do a excellent job. They always answer the phone-no recordings They are always pleasant and helpful. They are one of the few companies that continue to provide excellent customer service. They really care about their customers needs. Thanks Kast Pest Control read more

Just want to share that I had an emergency today with bees taking over the home I rent. It was swarms and I was trying to get help right away. When I called Kast Pest Control; he was rude and said he would only come out and help if I signed a one-year contract for pest control services. I told him that I may be interested in that but for now I just need help please. He continued to say that I had to sign a contract first. It was a very bad experience. So, I called Please Don't Bug Me Pest Control and she came out right away and did an amazing job safely eradicating the bees at a very reasonable rate. I am so thankful. I highly recommend Please Don't Bug me and highly don't recommend Kast. I don't appreciate Kast trying to strong arm me. read more

Derek and team are super nice and helpful. Great customer service. Very knowledgeable about pests. Highly recommend.

Every part of the experience so far has been great. Derrick answered my call promptly and answered all of my many questions. Upon scheduling my appointment, my needs were heard and confirmed. All validated when my technician Matt showed up on time and ready to get to work. Matt listened to my concerns, explained the anticipated solutions and did what he came to do. Very professional and kind. Would recommend this company. Stay tuned for part two when I see if the products work to resolve my concerns. read more

I absolutely love Kast pest control. We have been using them for several cycles now and have had perfect results. They are dog friendly, which is a huge plus for us because our previous company was not. read more

These guys are great. Outstanding customer service and excellent pricing. We were having a spider problem, but not anymore. They came out quickly and were very careful with our belongings. They offered us a year program, but were not at all pushy. So happy we found them! read more

We've been using Kast pest control for about two years now, and we love them! They come every other month to spray our yard for bugs and spiders. Also, I've called them because I had been seeing a few bugs in the house, and they came out a few days later and sprayed the house free of charge. They have great customer service, and they always leave a little treat for my dog! Definitely recommend. read more

Kast pest control is an amazing company and I am so happy I invested in them. Daniel came over this morning to get rid of wasp nests around our house and he didn't just focus on the wasps but made sure there were no other pest issues as well. He even found a black widow hiding in a corner on the outside 2nd story of our house! He is incredibly detail oriented, extremely hard working, and always provides high quality service. We appreciate you so much!! Thank you! read more

Gray job dealing with my ant problem. Prompt, courteous and safe while in my home. Was able to get me in on short notice. Thanks.

We just closed escrow and noticed outside cockroaches were seeking food in an empty place and then starving. (Outside cockroaches are identified as round and bulbous. Inside ones are smaller and thinner). We all believe they were entering from exhaust vents. So we called Kast for help for their "move in" treatment. Derik was professional and explained the chemicals he was using and the pests. He did a thorough job inside and once done moved onto the outside treatment of the front, side, and back yard. The property was to be empty for at least 4 hours. He also explained there might be a surge in pests as they scramble around and die. Within two weeks they will come out free of charge to treat again. A single initial treatment is $80 but with yearly contract bimonthly at $80 each. read more

I'm so glad we chose Kast pest control after living in our home for 3 years. I called them on a Friday and spoke with the owner who was very thorough with what to expect from their company and by the end of our conversation I was more than impressed. We scheduled a technician, Daniel, to come out the following week and we love not having to deal with constant spiders and ants anymore. He was extremely friendly and made sure to answer any additional questions I had. Our next service is scheduled for tomorrow and I'm so glad that they send out text notifications one day prior otherwise I would've forgotten. I would highly recommend Kast to anybody looking for a reliable and friendly pest control company. read more

After having the same pest control company from Napa for several years I needed to find a new company because they were no longer servicing Vacaville. I went with Kast and had great customer service all around. From the rep that answered the phone to billing to setup payments. Derek was our tech that came out and I wasn't home. I talked with him from my Ring camera when he first pushed my doorbell. He checked back in with me when he was done. Very nice and polite gentleman! Our pesky aunts are just about gone now! I'd highly recommend Kast for your pest control needs! read more

After moving to my new home in Paradise Valley last year, I right away noticed we had way more spiders than my apartment. I hate bugs so I searched around for a local pest control and discovered Kast. My initial call went very smoothly and Kast was out the following week for my first service. I definitely noticed a reduction in the creepy crawlies and I appreciate that they leave a note when they're done along with sending a text prior to service. The only reason I couldn't give 5 stars is right after the first quarter of my annual contract I began having billing issues. First I was double-billed in October and the only person who could refund the payment was on vacation. I understand that stuff happens so I allowed them to use my additional payment for my December billing. I was then charged back-to-back in February and March even though the billing was supposed to be every other month. While I was as able to get a refund for the erroneous March billing, I wasn't confident that my billing was being done correctly so I requested to switch to my credit card because I don't like surprises in my checking account. Everything was going smoothly until I received a notice that my pest control service was scheduled for the end of June. However someone had been to my house on/around the first week of June (following my normal schedule). When I responded back that we had already been serviced as I had received the bill that is left as always, I was told that they haven't been out since April. I'm not sure if it was due to COVID19 but it seems as though things were being overlooked. After this final incident I've decided to cancel my service. They do provide amazing pest control but the billing issues were a dealbreaker. Edit: This morning I received a call from Mrs. Kast, and she was very apologetic about the issues I experienced. While I have moved on to another pest control service, her sincerity and understanding of my feelings on the issue makes me so very happy. Again, amazing pest control and I'm hoping now that Mrs. Kast has "cleaned house" there will be nothing but success and smooth sailing in their future. read more

Customer service needs improvement! They sprayed interior and next day their was a white residue on my dark brown wood floors up against the baseboards. Was told there would be no residue. Tech came back out and said that was not from the spraying. The office staff blamed it on housekeeping vs taking responsibility...really??? Don't use these guys unless you want to be told your a poor housekeeper...wow read more

Kast Pest Control - Pest Control Near Me - Vacaville, California

I swear these reviews must be paid for. We decided to support this local, family owned "pest control" business to give them a shot after using Terminix for a number of years. Worst mistake of our lives. Should have stayed with the big boys. We never had an issue with spiders, bugs or other creatures while using Terminix but after switching to Kast "Pest Control" the appearance of pests that should be controlled has gotten worse. Not only do we see live bugs and spiders in our house way more than before (to be honest you can never 100% get rid of anything) but after 7 years of living in our beautiful home, our dogs have now been overrun with fleas. We've had dogs for 15+ years (2 outdoor and 2 indoor) and up until switching to Kast we hadn't ever had a problem with fleas. Ever. On top of the flea fiasco, we also found a dead mouse in our outdoor dogs water bowl. Yuck! The "exterminator" (whoever he was) was supposedly showing up to our house to spray the backyard but I swear he probably couldn't even tell you what it looks like. We have a way of telling if someone has been in our yard and on the days he allegedly sprayed there was proof that he never even entered our gate. To top it off he had the nerve to put a bill on our door invoicing that he used a certain number of gallons servicing our entire property even though he did not ever enter our back yard. I'm not sure if he used any of said gallons to treat our property but what I am sure of is that when asked if he needed access to the yard that day he said he didn't. When I returned I found the bill claiming he did. Go figure. When I noticed the fact that I had been billed but not serviced I immediately called Kast and voiced my concern that I was being charged for service that I was not receiving. Because my family had noticed more and more pests since using Kast, I expressed to the owner my fear that this may not have been the first time I was charged for service that I didn't receive. I was then told that this was "a one time thing" and that they would send the same "technician" to our house to redo the "work." It was probably worse the second time around. Every call to the since has gone unanswered and unreturned. Have the paramedics standing by with oxygen if you plan on holding your breath while waiting for this business to return your phone call. They'll proudly take your money and not accommodate you when you have a problem with the service or a technician that may be operating unethically. You can believe the other reviews if you want to but I would beware. Unless, maybe you won't mind living with pests and bugs along side you in your home. As for me and my house...we do not recommend doing business this company. read more

First time using a pest control company of any kind as we are new home owners. I sent a message here on yelp, got an immediate response at 11pm!! Called the next day and they offered me a same day appointment! The Tech on the phone was super friendly and the Tech doing to spraying was also incredibly friendly and called 15min prior to arriving. Can't beat the price either! We couldn't be happier with the service. read more

Awesome experience with this company from start to finish. Initial phone call to set up service was easy, fast and painless. The lady was very straight forward with the price and services offered. $80 every two months. Perfect! The tech that came out (Derik) was punctual, friendly and super informative. He answered all my questions and concerns. He also got along with my big Alaskan Malamute which is a huge plus for me. The service was quick and thorough. Looking forward to a long relationship with this locally owned business read more

Kast is the best in the business. I have an account with them and needless to say whenever I have an issue(i.e. ants, spiders) they are steadfast with their response. Matt in particular has always come through and has always been extremely professional. I highly recommend them!! read more

*** Experienced and Extremely professional *** I've been using Kast Pest Control for my family business for over 8 years. I'm crazy if I don't continue services since I hate little unwanted friends. Thank goodness we never had a problem or situation yet because this is how super reliable Steve is! Thank you Steve and family! read more

I've been with Kast for over 15 years Steve, his wife and their staff area family owned, friendly, reliable company. If you are looking for professional service where you are still treated like family, this is the place. read more

I highly recommend Kast Pest Control. The owner and the technician who came to my home both were very knowledgeable, professional and efficient. I received A+ service from them, from the beginning to end. I sent a message stating my pest issues during off-hours, and I still got a response although the office was closed. My home was being invaded by sewer cockroaches. Kast Pest Control came the following morning and got rid of them immediate. I saw a few survivors within the week after the spray.. they were dying, moving slow. It's been 3 weeks now, and no cockroaches in sight. Thank you to the KPC Team. You're Awesome! read more

My husband and I have been noticing an unusually lot of creepy crawlers-especially spiders i.e black widows, daddy long legs, mosquitoes, moths, and slugs. Every morning I see my poor husband sweeping the cobwebs, then when we come home, they're back again. Enough is enough. I decided to do my research on pest control companies in our areas, and the one that I led myself going with is Kast Pest Control. I like to support the local shops around my area, to help them increase their business and I do feel that they have better relationships with their customers, by making each experience unique and very personable. I reached out to Kast on Yelp, and immediately received and immediate response from the owner Christine. Speaking to her about the services that they provided, what's covered on the initial consultation, how their chemicals are effective and pet-friendly. I have an outdoor cat and indoor cat, and I worry about any pesticide treatment, and the toxicity that it may effect my pets, and her reassurance made me feel at ease. When the pest control guy came to the house, he was very thorough of what he was doing, what areas of the house that he needed to cover, and where will he be planning to spray. He even explained to us of how the treatment will work, what will we see in the next few days, and the effectiveness of the treatment. There was no hidden agenda, everything is up front, and he was very knowledgeable with these nasty little things. I have yet to see anymore creepy crawlers anymore outside the house and that is an A+++ , hip -hip -- hooray feeling. I had to postpone the indoor spraying since we had guests who came over unexpectedly-- I will definitely have to make another appointment for this to be taken care of. Christine, thank you to you and your team for being in the business like you have (for 19years) and still constantly continue to provide the community with excellent customer service satisfaction. Keep up the good work!!! You will be definitely recommended to others!! read more