I've gotten several phones shield replaced over the years. They are always polite and quick.

They tell you a price to make you come after you wasted your time and come they changed the price to double what they mentioned, no transparency and waste of time read more

Blown away by the service here! All the employees were incredibly helpful and made me feel truly looked after. I highly recommend this location and will definitely be returning for any future needs. Thank you so much; my mom will be thrilled--her phone is like new again! read more

SMART Phone Repair - Mobile Phone Repair Near Me - Thousand Oaks, California

These guys are the absolute best!! I showed up at 9:00, thinking they were still open but their hours actually end at 8:00. The guy took care of my phone, replaced the screen protector and camera covers. Extremely professional, quick, and kind. They are my new go-to for device repairs. read more

Omid was great at finding me the case that I needed, as well as able to fix phone. In the mall by Loft. read more

SMART Phone Repair - Mobile Phone Repair Near Me - Thousand Oaks, California

Omid was fantastic!! Fixed my son's horribly disfigured phone for the best price and was very fast!! Thank you Omid!! read more

John was a great help!! he helped me get everything I needed and overall just great service!

Omid was great repairing and deep cleaning my daughter's iPhone 13. Fast service for a good price. read more

SMART Phone Repair - Omid did a great job deep cleaning and repairing my daughter's iPhone 13. - Mobile Phone Repair Near Me - Thousand Oaks, California

Omid helped out with the phone screen at a great price!! Highly recommend it! Great location . Fast and easy service.

I came to the mall this afternoon and this gentleman helped me so much with buying a new case for my phone. He was nice and helpful. Recommend this place highly read more

Very friendly service. They repaired my cracked iPhone screen for a great price. I will be coming back again. I highly recommend Smart phone repair. read more

They are honest and fast pricing is reasonable and I am going back again today for another issue

Zubair is really awesome ! I text him and was able to reply me within 10 minutes, It's my second time in Smart phone repair , I'm a happy customer, He replaced my iPhone 6 screen in 20 minutes and get the phone finally working after two months dealing with it , He was super friendly and professional! Plus his price is very good and best customer service. Highly recommended! read more

SMART Phone Repair - Kiosk - Mobile Phone Repair Near Me - Thousand Oaks, California

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Came in with a completely shattered iphone. My flash on my camera was hanging on by a cord, it was bad. I went to The Fix in the same mall but they had awful customer service and they charged me WAY more than smart phone repair for the same problem last time i broke it. There, $200 for a back repair. Here, $95 for the same repair (which was honestly much worse this time around). The technician had it done in 1 hour and did not even ask for my passcode, something The Fix did which made me feel very uncomfortable. Professional and friendly the whole time. I will always come here in the future. read more

Steer clear of this business. We bought 3 display screens and 2 screen protectors. Doesn't stand behind any of the warranties. Very rude! Bad customer service. read more

Very fast to respond on Yelp with quote. Also very fast to do the repair as well. Highly recommended. Brought in an iPad Pro that was ridiculously overpriced everywhere else. These guys do good work and prices are competitive. Update: iPad Pro that was repairs is still working very well and screen is as amazing as it was from Apple. This time, I'm here for an iPhone repair. Great prices and willing to quote over Yelp messaging. If you're out of warranty and can't get screens replaced from Apple, come see these guys. read more

SMART Phone Repair - Pros and their tools - Mobile Phone Repair Near Me - Thousand Oaks, California

He is absolutely an honest hard working Man! He has a ton of cases for almost any type of phone! He's very respectful and greats everyone that walks up to him. I definitely will be going to use him for any technical issues and I will refer my close friends and family to him thanks Teresa read more

SMART Phone Repair - Fixed screen - Mobile Phone Repair Near Me - Thousand Oaks, California

I used Smart Phone Repair (a booth) in the Oaks Mall in Newbury Park last week to install a phone screen protector for my new Samsung phone (S23+). The price was $32 including tax. I went back to Smart Phone Repair this week with my spouse's phone (Samsung S23+, the same exact phone) and was charged over $42 for the exact same screen protector. When I questioned the price after he installed the screen protector, his response was the screen protectors went up in price. This was obviously a rip off and I would suggest people shop around for a better price and service. read more

Of course I knew better than to carry my iPhone without a case considering I've shattered a few screens in my past. I guess I thought my clumsy days were over but I was mistaken! Super Bowl Sunday and her I go face-planting my phone onto the driveway. I quickly went to Yelp in search of help cause God knows one can't live without their phone. Smart phone repair came to the rescue and had my phone back to functioning at a fair price. read more

They repaired my screen a few months ago and did a great job! Their service was quick and done well.

It's been my second time here to get my iPhone 8 screen replacement , took only 20 minutes to get it done and the phone looks brand new , I highly recommend them , thank you guys read more

SMART Phone Repair - Kiosk look - Mobile Phone Repair Near Me - Thousand Oaks, California

-Transparent and fair pricing. -Good communication through yelp app. -Replaced smartphone camera in less than an hour. -Maybe you can save a few bucks if you are willing to drive outside the area, but this is a good local option for hardware issues read more

Called Zach at Smartphone repair based on his excellent yelp reviews. Glad I did! He was fast and professional ...my 14 year old twins both had shattered iPhone screens ...one of them had a bad LCD as well. Zach was able to handle both problems while we waited. He has a kiosk in the Thousand Oaks Mall near the Starbucks, which is handy Thanks Zach! read more

SMART Phone Repair - Mobile Phone Repair Near Me - Thousand Oaks, California

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Great service for phone screen repair. Sharif kept his word on the initial quote even though more repair was involved. He was professional and took the time to explain. I would definitely return in the future. read more

They were so quick to respond to my inquiry + with my phone repair. Got a case from them too

These guys are fast, friendly and very affordable. They had my daughters screen fixed in 20 minutes! New screen, glass protector and case and out the door! I highly recommend smart phine read more

SMART Phone Repair - These guys are fast and very reasonably priced compared to all others. I highly recommend them! - Mobile Phone Repair Near Me - Thousand Oaks, California

Great & fast service!! Recommend for anyone need phone repairs. Very friendly as well!!! Thank you very much read more

Super fast, great service, friendly guy. Nice set up. Very professional, quick quote. Amazing :D read more

SMART Phone Repair - Mobile Phone Repair Near Me - Thousand Oaks, California

I took a 2016 iPad Pro in for battery replacement. Quote was much more competitive than neighboring repair shops. The screen malfunctioned after the repair but these guys replaced screen for free and even added new screen protector. They covered all costs besides battery replacement. Excellent service and great attitude. read more

Wow super fast, great service!! Fixed my crazy shattered phone in 20 mins and I could not be more grateful!!! This is THE place to get your phone fixed!! Super convenient location too! GO HERE! You won't regret it!! read more

Excellent service!!!!! Zubair was amazing! My 14 year cracked her iPhone 7 screen screen and was so worried. It looks brand new!! Highly recommend. Great customer service and done in 20 minutes!!! read more

SMART Phone Repair - Mobile Phone Repair Near Me - Thousand Oaks, California

Zubair is the best! Honest and fast! Quoted me and told me exactly what he was going to do to fix my Samsung galaxy s20 ultra and it's like brand new now! Walked around the mall and he called me within the hour once completed. Very nice and great communication! Will be coming back and sending everyone his way! Thanks Z! read more

Please use this company if you are in the Oaks mall! They are amazing! Great customer service and fixed a phone that was defective at another location and without hesitation repaired it for me! They are amazing! Wish I had used them first! Honest, reliable, quick fix! read more

Great fast service, but they open at 11 not 10. Can't beat their Groupon price. I recommend this repair business. One at each end if Oaks Mall read more

Now I barely take my time to give places reviews BUT THIS IS THE ABSOLUTE BIGGEST PEICE OF S**T PLACE IN THE WORLD. Let me tell you guys about how the past month has been for me. My iPhone X was acting up a few weeks ago kept dying super fast and battery would barely last, then all of the sudden it died and wouldn't turn back on. So thennn I was okay well I'll just take it to the Apple store and see if there's some sort of warranty. Take it in to Apple and they give me a run around, warranty is expired whatever whatever.... they tell me the best thing they can do is give me a replacement phone for $500. One of the employees at Apple kind of advised me it was probably just the battery and I could get it fixed and he told me there's multiple places at the mall that repair phones. And that's how I got to this place. Show the man my phone which also has a cracked back and front screen and he tells me he can put a new battery and do both sides of my phone for $350! I'm like hell yeah it's going to look like a new phone and I saved myself 150$... Biggest mistake ever. All these guys do is make your phone look pretty on the outside and who knows what they do on the inside. Dudes gives me back my phone in 25 minutes and at first everything looked good examined it and everything was fine. Then I wake up the next day and my WiFi is jacked up no networks pop up also my camera was loose looks like they glued it on and my battery was dying at 20 percent, AND THE BEST PART WAS MY BACK WAS BROKEN because of some aftermarket glass they use that is thinner than paper. So I take it back kind of upset because I told the guy before he worked on it I want no after market parts I'll pay more if I have too. Guys name is Zubair he's actually the main guy in charge which blows my mind haha. He fixes the WiFi problem puts in ANOTHER "NEW" battery and charges me 50 more dollars to replace the glass with the actual Apple glass this time and I'm like alright whatever atleast it's real parts this time $50 won't kill me... Gives me back my phone everything looked good I examined it was happy and left. Wake up the next day and guess what! My camera and my flash stop working and I realize that the corner of my screen where the camera/flash are is not secure and it's lifted higher than the rest of my screen. I go back and he's not there and the guy working tells me he can't do anything because he wasn't the one who worked on my phone. So I have to come back the next day, which is today. Gave him my phone and after waiting for half an hour all he tells me is that it has nothing to do with the work he did and that I have a problem with my mother board and there's nothing he can do. After tax I've spent a total of 450$ at this place trying to save money when I could have just taken it to Apple and paid 500 for a replacement. Now I don't have a working camera and I have a feeling it's only a matter of time before I find some other problems from sloppy work. Do yourself a favor don't be stupid like me and take the cheaper route because that's exactly what this place is... CHEAP! It will only bring you more problems. read more

Great guys. They know what they're doing with screen replacements and did it super quickly and properly and the phone works great now. Reasonable pricing as well. Great service. Would recommend! read more

Amazing and quick service!! My iPhone XS back and front was cracked and they fixed it under 45 min and the price was amazing. Highly recommend! Thank you Zubair read more

Smart Phone Repair was fast, courteous and had great pricing. Sharif responded quickly to my request for a quote and answered all questions I had. IPhone 8 screen replacement was perfect and the best part my daughter and I were in and out in 20 minutes. I highly recommend Smart Phone Repair. Thank you for a job well done. read more

Before i found this place i looked in oxnard, camarillo, and thousand oaks and their prices were 120$ for a front glass screen repair for a iphone 11. This place had a great price which was 79.99$ and they were insanely quick with the repair. I highly recommend them read more

Very fast, excellent service. Even cleaned the dust from the earpiece as a courtesy! Thank you! read more