This company has terrible business practices, they claim to have clean units, they do not . They…read moreclaim to have called to advise you of your up-coming storage payment; they do not!! It is very disappointing when businesses DO NOT live up to their expectations and promises. DO NOT RENT STORAGE UNITS FROM SHIELD STORAGE.

I had 2 storage units there both were broken into within a month a part I lost thousands of dollars…read morethey could of had better security there when you first start renting from them they say you must have your own insurance well I can see why they said to me all storage units. Have this problem they all get broken into there was no security cameras inside and then when you try to claim it on your insurance, you have to have receipts. I never knew this. I lost so much so disappointed all my price possessions gone.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

This is a BUYER BEWARE warning, as my issues with this location have to do with the raising of…read morerates, and not the service or staff. I moved in last December(2024) and acquired a 5'x10' unit, which wasn't the best price, but this location is within 5 minutes from my current home. When I was moving in I ran in to a nice guy in the elevator who was moving out and warned me that day, how this location will raise rates without much warning. He was moving out as he refused to pay the higher rates, as he had just recently moved in, and they had already raised his rates. I was moving in that day, and well, not much I could have done either way, but in due time, my rates did in fact go up with a 1 month warning, due to higher cost the facility had to now pay was the excuse given. I rent a small space, that I didn't enter or touch in almost 6 months, so not really sure what cost there was that justified $20 more per month(when there were tons of deals offered for new units online), but there it was. I planned to move out sooner, but had an emergency home repair that delayed it a few months, but I have now moved out. I had a unit ages ago at another storage place, and I was there several years with maybe one $5 increase, maybe? And let me say, the staff here was great, always friendly, other people who had units were always pleasant(helped out, held doors, elevator, etc.), the building was always clean, overall a nice place. But when you raise rates knowing most people have few other options in the moment, I find that disgusting. I was very fortunate in that I'm going through a divorce, and my wife moved out abruptly, so that gave me storage space in my garage I didn't have before. For many people in between homes, cities, or even jobs may not have an option of moving elsewhere, or the money to even do so. Giving a 1 month notice on raising rates, when you haven't been there a year, is just taking advantage of people in possible bad life situations. I don't know if places offer contracts that they won't raise rates for a specific period, but if they exist, I would suggest a place like that over this Storage One. What was to stop them from raising my rates again in 3 months, or 6 months? Nothing, as it is left to the powers that be, and if they want and need more money because they can there isn't much you can do. Sadly, this is the world we now live in, and really the only thing I can do as an individual is to warn others. So, consider yourselves warned, and I hope this helps someone not get in to a situation, that they can't easily get out of.

Millie and Vicki are absolutely the best. They are so kind, helpful, and provide the absolute best…read more5 star service! They get my highest possible review and recommendation!!! Thank you team!!!

Clean easy access friendly staff great prices. I feel very comfortable storing my belongings with…read morestorage Depot. Great location secure. I highly recommend this place for your local storage needs.

This is a great facility under new management! The new manager is friendly and helpful - knows what…read morehe's doing. Highly recommend and two thumbs up for service!

I love the customer service and the way Dale takes care of us and all our needs.. A really great…read moreplace to store your personal items!!

I had a last minute U-Haul rental. I worked with Danielle. She gave prompt, top notch service! Very…read morehappy from start to finish!

Had to rent a cargo van to ship boxes, for an East coast move. The customer service,…read moreprofessionalism, scheduling & gentleman's attitude was impeccable! I definitely would recommend this location & Services to ANYONE needing local U-Haul services. Thank You so much Sir & hope you enjoyed a safe Labor Day! Karen Gilbert

My storage was broken into and it seemed like know one at the facility even cared they told me that…read morethey saw nothing on camera footage.how does 10 units get robbed and nothing pop up on camera .no police came or anything .I literally tried to tell them about footprint and fingerprints and no one would listen

Great service! The agent assisting was very polite and explained all the details about renting a…read morestorage unit.

ABSOLUTELY LOVE THIS PLACE!…read more I just moved from SD and was so shocked that the storage unit I used to pay $95 for was ONLY $26 from here! I understand that the means of living is not the same but I am happy that this is not one of those "corporation-owned" businesses that just rips you off when they can. It's so close to my house. The units and buildings are very clean. They also have a SPECIAL OFFER, where you get the second month free. I mean, seriously.. pay only $26.00 for 2 months? THAT IS INSANE.

I used this place for years. The staff is friendly. The prices are pretty decent. I felt like my…read morestuff was safe and secure. I have used their small inside units and their large outside units and liked them both.

Had a great experience moving into a unit here. Nicole was outstanding. She was extremely thorough…read morewhen explaining the policies and pricing. She allowed me to view the unit first before signing on the dotted line. The units are clean, climate controlled, and easy to access. She was also sure to explain how to get in touch with her directly if I had any issues. This facility is in an extremely convenient location and has great move in deals. Very happy I chose this storage facility!

Nicole was absolutely amazing! She was super nice, attentive, and very detailed throughout the…read moreentire process. She showed me the unit beforehand and gave me a couple of different options to make sure she could meet my needs and requests. She was extremely helpful and made the whole experience so easy and pleasant! I definitely recommend renting a storage unit here, and if you do, ask for Nicole! She'll take great care of you!