So I've been here a few times now, and each time I go in the experience gets worse to the point where my previous review no longer seems applicable. The lines can be very long here, and often times I see a single employee working the register while 2 employees are behind him/her chatting away. I understand if they aren't cashiers but if you aren't helping move the line along maybe doing something a little more productive or take taking your break in a less distracting place would be more helpful. And when we take a seat the tables have looked clean but were sticky like soda had been split and then dried. The quality of the burgers seem to range wildly from amazing to under cooked to charred. The shakes are great but be prepared to pay 5 bucks for a drink about the size of a small drink at most fast food places. I hope this place gets its act together. read more

Awful food. Everything is super greasy, even by hamburger and fast food standards. Burger is smashed (obviously) thin and there is no meat and was undercooked. I'm not a big guy and the portion is way too small for me. Overly priced and the sides are even worse. Only thing I liked about meal were the fries. I was left with a nauseous feeling in my stomach and literally a bad taste in my mouth. I hate to be so negative but this place is only a half step above burger king. Five Guys is much much much better. Some negative points: -Everybody's burger was undercooked. -Everything was doused in grease -Watch where you step by bathrooms because the grease is literally caking the floor as you pass the open kitchen -Small portion that is smashed to oblivion. -Fried pickles were only about 5% actual pickle Positives: -The fries were good - They serve beer to help drown out the taste of everything else and if you drink enough you will forget how bad this place is. Don't know what everybody is raving about. I've had better burgers at Applebee's. read more

This place has very bad service. For one thing the web site says they open at 10:30 but when you get to the store store there is a sign that it opens at 11. So I waited until 11 and now there are a few people outside and they still are not opening the doors. One person gets frustrated and calls the store and they tell her that they open at 11. She replied that it's past 11. It's actually 11:10 and there are little kids waiting. They said "it's not 11 on our clock." They must have running on central standard time. I give it 2 stars because the food is good. read more

Smashburger - Burgers Near Me - Wantagh, New York

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Small shop but good business. My family and i went and they forgot one of our side dishes but we asked and got it right away. Delicious food

Good fast food style burger. I like the different options they have for burgers and you can also build your own. I've eaten at smashburger before and I have yet to have a chicken sandwich only a burger so I can't comment on those. BBQ, Bacon and cheddar burger was good and the regular size smash was enough, but I also got fries and a shake. My chocolate shake was good, but came out after I was done eating everything. Sweet potato fries were a nice change from regular fries. Just wish their prices were cheaper. You will most likely spend over $25 for two people to eat and it's fast food style burgers, they are not cooked to your preference. read more

So stopped in just to pick up a few orders of fries, big mistake! This was my second visit, my first was shortly after they opened, so I cut them some slack for being disorganized. Now this visit they've been opened for a while and should have their processes down. Boy was I wrong, this is the most disorganized restaurant I've ever seen. I ordered 5 orders of fries, pickles and a shake. (I know strange order) it took nearly 45 minutes, and that was my hounding them to hurry up and threatening to cancel the order. As far as the food goes, the fries were ok I'd say maybe slightly better than McDonalds, fried pickles were pretty good, shake was excellent. Buffalo fries I wish I could tell you how they were, I ordered them but didn't get them. Will never step foot in here again. Word of advice if there is more than 4 people waiting to order... Turn around and Walk out! read more

Not a happy camper. This weekday visit to my local Smashburger wasn't the same experience as before. The biggest issue was how dirty the place was. At least four tables we tried to sit down at were dirty. The worst table even had what looked like mayo or tarter sauce in the middle of the seat - gross. We had to get one of the teens off her iPhone for five minutes to clean the tables. With no management around I see a difference. Also, once again, BBQ burger had hardly any sauce. I had to request more on the side. Management needs to be present at a place like this or it's gonna just continue to go downhill. read more

I love burgers and so does my fiance. We got gift cards to Smashburger for Christmas and finally used them a few days ago. WE ARE IN LOVE! They have a smaller amount of toppings than Cheeburger Cheeburger, but their quality definitely outweighs that. The burger was super juicy and the bun was perfect. I got fried pickles, my fiance got fries. The pickles were crunchy and perfect, the fries were shoestring and perfectly seasoned. They even have tzatziki sauce!! I told my mom about how good it was. She went with my sister last night, and brought my grandma back tonight! She's obsessed too. Five guys and Cheeburger pale in comparison to this place. We will definitely be back! read more

Consistently good food. My favorite is the truffle mushroom swiss burger. It's always delicious! My favorite sides are the sweet potato fries (with honey mustard) and fried pickles (with ranch). And don't forget the strawberry shake!! The restaurant is generally very clean with tables being turned over pretty quickly. read more

Smashburger - Strawberry shake!! - Burgers Near Me - Wantagh, New York

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Was perfect for a quick bite to eat! Veggie burger and regular burger were both tasty. Fries were solid as were onion straws. Love the unlimited dipping sauces! read more

Accepts coupons. great burgers. Truffle burger has pretty good truffle mayo. Salads are freakin huge! Even the veggie bean burger is pretty good read more

This Smashburger was great but lately the service has been poor.For the first time I ordered takeout.I ordered a crispy chicken smashburger with a small order of sweet potato fries.After 2 minutes I was told my order was ready..that should have been my first clue.I got home I got a hamburger that had been clearly made hours before.The bun was soaked through and the burger was frankly tasteless and tough.The side ordee of sweet potato fries was a tiny order of tater tots large enough for a child.Whar a waste of money$12.68 for an inedible meal. read more

I just came back from Smashburger. The burgers that my whole family had was delicious! On a scale of 1-10 my dad and I would rate it a 10, but my sister and mom would rate the food a 5 or 6 because of the taste, AND the service was horrible for them. For example, my mom ordered a chicken burger with lettuce, tomatoes, ketchup, etc. They gave her a regular burger, not a chicken one, somehow. The food was undercooked. I do not think my family will be going here for a LONG time. We'll be taking a big break from this Smashburger. read more

Oh Wantagh Smashburger you have restored my love in Smashburger after I broke up with the Hicksville Smashburger!!!!! FAST, ATTENTIVE AND GOOD FOOD!!!! Much much much muchhhhhhhhhhhhhh I cant say it enough much better then the Hicksville location. Please Wantagh Smashburger I know you are still fairly new.....but dont lose your awesome service like prior Smashburgers. I have faith in you that I will continue with your awesomeness!!! read more

Went here today for a late lunch/dinner with my husband. We both had pretty high hopes and I think we both left disappointed. It wasn't bad by any means, but it wasn't as delicious as we were expecting. Here are the good points- it's immaculately clean, decor is modern, music is good, and the staff brings you your food and cleans up your mess. Unfortunately for us, the burgers were just ok. The ingredients are fresh, but the burger itself was kinda bland. I had a chocolate shake and it was just ok. Fried pickles were too salty. We did however both agree that the smash fries were delicious- crispy and full of flavor. Bottom line: for a delicious burger, my stomach chooses All American and Five Guys over Smashburger. read more

Visited on a rainy Sunday, ordered the New Yorker burger which was very tasty with garlic aioli, fresh baby spinach. Along with the burger I got the smash fries which are seasoned with rosemary. Both were very tasty. Kids ordered kids burger and split an Oreo shake. Spouse ordered the spinach and goat chesse salad, very fresh and tasted good. read more

Smashburger - New Yorker Burger! - Burgers Near Me - Wantagh, New York

As far as quality, you can definitely notice the quality of beef. The thing is in NY you can find quality burgers in various diners. And their signature burger the Smash burger has no signature at all other then the egg bun which does have an interesting soft fresh texture to it, but no particular signature flavor. The only signature is the one you'd put on, the ever infamous ketchup and mustard ingredients. Everyone is different about what they look for in a burger, but for me, if I can make it easily at home, or find it easily in diner locations, there's no urgency to go get it at your establishment. The big fast food chain companies may offer less quality, but offer a definitive signature burger. I had the nutter butter shake which was okay, but mostly vanilla flavor. You couldn't really taste any peanut butter. The service style is strange too. Didn't know if you had a waiter or not. They bring you the food and pick up after you but not really a wait service where you order from a table and get served. So the tipping a bit confusing to establish, but not rocket science either lol You leave what you want I suppose. All in all great quality, not so flavorful. read more

I have been here once. It was a great experience. I expected it to be a run-of-the-mill burger joint, but they make it a bit better. I like their burger options. I ended up getting a classic cheeseburger and a chili side. They welcome out very friendly and ask if you've been there before. Then, instead of taking a number or waiting for your food. You get a placard to place on your table, and they bring your meal out to you. Very nice touch. The food was excellent. The staff was friendly. The manager even was going around to make sure everyone was having a good experience. The tables were clean, as was the rest of the establishment. I liked the decor. I would go back more often. read more

I pretty much agree with what most people are saying about this place. Seems the greasy over the top burger is back in style just about everywhere. These guys make you feel a bit less guilty tho. I can't believe 5 guys has such a great reputation I got fries there once and a cheeseburger and actually threw most of it out. The fries were in puddle of grease and the burger was soggy and nasty -- tho I did have it to go. I went to the one on Levittown so maybe it's just that branch. I had low expectations for SmashBurger but they really offer a great burger and toppings choices. Parking lot a bit annoying because it's too small but worth the wait. read more

So, although the burger & fries are decent, the price is a bit high for just a burger & fries. I ordered & paid extra for onion strings on my burger & when I got home, of course there was no onion strings on my burger. I prefer shake shack hands down! read more

I have gone to this place a few times and really enjoyed it. However my most recent visit completely killed this place for me. I want to clarify that I have an allergy to mushrooms, but I am not a lunatic about it. I placed my order for takeout and expected my mushroom free food. The burger looked odd when I unwrapped it, and I lifted the bun to find the fungus of my doom. Calmly I brought my bag of food back. When I explained what happened and showed the cashier my receipt she got me a whole new order. I should have checked the bag before I left but it was my own stupidity to think they couldn't possibly mess it up twice. I was so wrong, and I wasn't going to go back a third time. I contacted smashburger via email the next day and explained what happened. I wasn't expecting much, but I did REQUEST TO BE CONTACTED for at least an apology. I got nothing, and that's why they'll never get my business ever, EVER again. read more

Yes, the burger seems small and is greasy, but it's also kind of delicious. And the rosemary olive oil fries were delightful--as was the decor and friendly counter staff. Not as go as it gets, but close. read more

Smash burgers is one of the better hamburger chains. I ordered the bacon cheddar burger with fries and fried pickles and a chocolate shake. Everything was fantastic except it took a long time for me to get my meal. I waited 30 minutes. Except for that I had a good experience. I'll be back read more

I went in yesterday was not greeted the girl had a very nasty attitude and rolled her eyes when I asked her about the menu I ordered a shake and burger when making the food she kept touching her face and lowering her face mask and the girl in the kitchen had her face mask completely off which pissed me off this is unsanitary when I got the food the burger was crap and also shake was shitty they also they blatantly stair at people I would not recommend this place shittiest burgers ever also I had a stomach ache I never get a stomach ache so that's how you know it was terrible read more

First time at a smash burger and it's pretty good. I got the classic smash burger and it reminds me a lot like shake shack's burger but much bigger. It was a tasty burger and fresh tasting for a fast food joint. The fries are good! The onion rings are not. The oreo shake is pretty good but don't get the caramel shake. Lots of seats and very clean. read more

This was my first time at Smashburger and it was AWESOME. First off, the decor was really cool and inviting. The staff, from what I've experienced, was pretty friendly and helpful. Now for the food. I ordered the Truffle Mushroom Swiss burger, Smashfries with cheese, and Salted Caramel milkshake. Everything came out at a reasonable time and I didn't have to wait long for the food (granted it was only like 7 or 8 of us in the place). The burger was AMAZING. It was made to order, seasoned perfectly, and absolutely delicious. The fries had the best seasoning and the fake, unprocessed cheese on top was a huge plus. I loved it. The milkshake was honestly the best caramel milkshake I've ever had. It was so good. I loved how they give you the leftovers from the shake in that mix cup, too, instead of just like throwing it away. It was a nice touch. Overall, this place was awesome and I'll definitely be visiting again. I only gave it 4 stars because it was only my first time here. I need to explore the menu a bit more first before giving it 5 stars :) read more

I really enjoyed this place. Employees are really pleasant. There was only one small problem. I requested no mayo on my chicken and sure enough it was there. Tons if it. It was delicious, though! My mom got a burger and we shared the sweet potato fries. Very pleased with almost everything. I'll be back. read more

Smashburger - Loved it!!! - Burgers Near Me - Wantagh, New York

There is one way to describe this place. Expensive! But, it is a favorite amongst the kids. Not convinced that's it's the taste of the burger and fries they enjoy, I believe it's the copious amount of salt on EVERYTHING! read more

Great place. Very clean and nice inside. Staff was very friendly. 2 choices of burghers. Regular 4oz and 6oz. Diferent kinda of buns to choose from. Great salads and their smash fries are great. If you wanna try a 100% premium beef burgher with fast service. Smash is the place to go. read more

Smashburger - Burgers Near Me - Wantagh, New York

Stopped in for dinner with my fiancée. A little underwhelmed overall. My bbq bacon burger was fine, and my fiancée's classic smash was good. However, the sides we ordered were wrong, and when it was pointed out, no effort was made to make it right. Also trying to find a seat was difficult. It wasn't crowded but there wasn't a clean table in the place. Every single one had a previous diner's garbage on it. Disgusting. They don't have garbage cans available throughout the restaurant, so I'd expect busboys to be on top of it. Clearly not the case here. Oh well. Food isn't bad for a decent burger but the service leaves something to be desired. read more

I really wish yelp could start having a zero star option. Smashburger sucks. Every single time I am there, not only is my order wrong, it's missing half the ingredients. Shame on me that I keep going back. I don't know why I do it. I guess I just hope it will go back to how it was in the beginning. Well Smashburger, I am done paying full price and missing half of my food that I ordered. read more

I love their grill chicken sandwiches and also their salads are amazing very pleased with this location and the staff are very friendly and always making sure you got the right order great job there's a little wait to get your food but I look at it this way they making it fresh so it's worth the wait read more

I'm sitting here appalled. The place has barely 10 patrons yet every single table is filthy. I just paid $25 to sit with someone else's garbage. Gross. read more

Over priced for a so so burger and forget about the service. I was in there with like 2 other customers and it forever to get a burger. That's all I ordered and it took more than 10 min. Sorry, won't be going back. And by the looks of the place seems like alot of other ex customers feel the same. read more

I've been on a bit of a burger tear lately, so I figured I might as well get myself over here. This is the last of the big name burger places I was yet to try, and it's only 5 minutes from my house too. I compare all burger places like this to what I consider the gold standard for burgers: Shake Shack. After eating here, my gold standard remains Shake Shack. Smashburger was good, but I didn't really find it anything to write home about. The fried pickles were tasty, but a bit soggy. They didn't have that crunchy bite on the outside that contrasts nicely with the soft interior. The staff also forgot to give me the buttermilk ranch that is supposed to come with them, so I had to do without that. The Smashfries were very good, seasoned nicely with rosemary and sea salt, but perhaps a bit too much of the latter. As for the burger itself, I got the New Yorker, which is an interesting combination of toppings, it was well cooked and tasty too, just not outstanding. I heard great things about their shakes, but I didn't get myself one this time. Maybe next time. I was really hoping for more from Smashburger considering some of the reviews on here, but unfortunately they didn't deliver. I'd be willing to eat here again, and certainly to give them another try, but if I had to choose, I'd much rather take the longer drive to Shake Shack. read more

Went here with the family on a Saturday afternoon. Ordinary service from a very disorganized, uninterested staff led to a long wait for our order to arrive complete. The burger experience itself was ordinary considering the price paid; there are many other burger options that are superior, and we found the beef to be over-salted. The french fries were ordinary, however, the thick shakes we're first class. The four of us agreed unanimously that none of us would be rushing back anytime soon. read more

One word. Disaster! We really liked it when it first opened up and we've had it more than a few times. It's been on a steady downhill ever since. It culminated yesterday when I waited for an hour for my order. Sunday afternoon. We placed our order online at 145. Didnt get our food until 3 o'clock! At least three people ahead asked for refunds which they got. Finally arrived home to find the burgers were way over cooked. Burnt to be exact. Last two times the burgers were also over done. We really like the burgers there and gave them a few more tries. Sorry to say, that was the last time we're going there. While waiting there for an hour, I couldn't help but notice grease dripping from the vent hood onto the grill. Disgusting! Didn't bring it up cuz they were already having a bad day. I wasn't going to add to it. Bye bye Smashburger read more

I'm giving these four stars because of the portion sizes for the price. The burgers are around $8 for a portion that I was still hungry after (we also had a large fry that was definitely not large). The staff was very friendly the burgers were tasty and service was quick. I don't know if I would return I much rather prefer five guys but this seemed like a tad healthier option. read more

Came to the Wantagh location with my family. Our order came out pretty fast however two out of 4 burgers were totally wrong. It took them 3 times to get my daughter's burger right (and it was a simple classic with American cheese). This was a turn off. The French fries in everyone's order were cold. The biggest turnoff for me was that every table was covered in trays and garbage and there weren't any workers cleaning any of the tables. The garbages were overflowing as well. Not going to back to this location in the future. read more

Terrible service....I waited 47 minites for my order to come out and when it did it wasnt even the burger i ordered so since i waited so long and having had somewhere to be which was the reason i chose fastfood in the first place i said "hey im hungry whatever ill eat it even if it is wrong" to realize that the burger was ice cold....then it took them 20 minutes to re make my new burger correctly after the 50 minute wait....all that was done to make this terrible trip right was a 5$ off coupon when my order was 30$ and completely messed up in every way possible that you can mess up fast food service!! Id love to try a different restaurant in the chain they have but I WILL NEVER GO BACK TO THIS ONE! read more