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    Smashed Out

    3.2 (94 reviews)

    Smashed Out Burgers Restaurant Photos

    SMASHED OUT ATMOSPHERE

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    Waiting for my burger 2023
    Franklin M.

    When we were driving to the location I thought I must have the wrong address because it's an industrial park and it was jam packed but we found parking. I ordered a double cheese smash burger with fries on their tablet screen. Once I received the order from one of the lockers I had to request more ketchup because I only received two small packets. The burger was delicious and the fries were great but were way too salty.

    Camelia N.

    Beware of this place. I was looking forward to a smash burger, unfortunately I received something closer to a elementary school cheeseburger. This place definitely is not what it looks like on Instagram. The Patties were not smashed at all. They were just thin meat. No crisp no flavor. They weren't even hot. The burger comes with nothing. No sauce, no toppings, just meat, cheese and bun. Even ordering extra sauce for 0.75 cents I received absolutely nothing until I had to drive back to ask for sauce because it was that dry. The fries were very soggy and cold. The sauce is a mix of mayo and ketchup. It's giving absolutely nothing to the burger. We waited 35-40 minutes for cold food and our order to be wrong. Don't go here unless you would love to be disappointed, even then, just rob a school lunch cafeteria because at least then you'd get a drink and a fruit with your meal.

    Double Smashed out Burger Meal #1
    Christine N.

    Hmm... very mediocre food. I've been wanting to try a Smashburger for quite a while. Found this place as we were leaving Disneyland! When we drove into the parking lot, we were a bit confused. But we saw people entering the building and leaving the building to get food. No human contact, order on a pad they will text you when your food is ready and you will go pick it up in your little cubby. We got our food right away and ate it in the car, so it was pretty fresh. But it was very very soggy. Like the bun was just mushy. I wouldn't say it had any good flavor either for the meat patty. French fries were just standard nothing special. I definitely wouldn't be back, I'd probably recommend you skip this place unfortunately.

    Smashed out Single Burger Meal #2
    Samantha S.

    Came by before going to the golf range down the street. We ordered online and received a text to go to a certain locker to retrieve our order. The food came out faster than was stated on the time they said it would be done, not complaining though since we were hungry. I think I messed up with the inside out and didn't realize there was nothing in my burger so don't do the same thing I did. The fries were okay to me but the burger patty itself was amazing. The beef patty was juicy and lots of flavor. Definitely one of the better burger spots to visit.

    Nijole T.

    The second visit a true disappointment! All 3 of our burger meals were prepared incorrectly. We ordered them without sauce. It took over an hour to get our food and all burgers had sauce. We drove back waited another half an hour to get THE SAME burgers back!! Fries were completely cold at this point, such a let down!

    Kiosk
    Robin I.

    I've been lately on a smashed burger phase and found this one closer to my home. I was looking at the pictures and also interested in how these open food kitchens worked. Honestly, I'm not a big fan of this method and unsure how successful these will be but only time will tell. I imagine rent is good but there really is no service. Ordered a smashburger and fries. The food I received did not look like the pictures. The patty did not have the charred outer crust and the patty was seasoned decently. The fries were a bit undercooked but I liked the seasoning on them. The price is pretty high for the amount of food and quality and regretfully I will most likely not come again.

    Hair in my food and no one to contact for any customer service needs.
    Mike O.

    I try to avoid a bad review without consulting with customer service but this experience has been all bad. We went to the location believing there was a storefront to enjoy our lunch but this is a ghost kitchen. Okay so since we're here already we went to order. And then there is absolutely no one to talk to or even call. Then I got hair in my food and this was fuxen disgusting. Burger disgusting regardless. I would high recommend keeping away from this place. Terrible experience

    inside of burger
    Anabella G.

    My boyfriend and I were in the area and were craving a burger so we decided to try this place out :) I thought the pick up operation was cool and unique! Furthermore, after we paid on the phone, we just had to wait for our order, and it said that it would text me once my order was ready. Almost 20 minutes later (we were waiting a bit just because we knew a lot of people would be ordering at the time), my bf went in and i guess you have to go in and check in on the tablet too? We wish we knew that so maybe more direction online for it? :-) On the plus side, this would be good for people who can just pick up quick after work or something but honestly I think McD's would be better and faster. I got the single burger and my bf got the double. I wish there were criss cut fries on the menu when we went! When my bf bit into his burger, there was a really hard white piece maybe a bone of some sort? Not sure but it hurt the inside of his mouth when he bit into it. the buns were super soggy. I saw in previous yelp reviews people had the same problem. They were super mushy and felt super wet, in the end i just ended up eating the burger and not the buns. Also, we bought 2 ranch so we could dip our fries but unfortunately, we didn't get them :/ Overall, for these two burgers and fries, it was about $31. Not worth the price at all.

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    4 years ago

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    Ryan P.

    Thank you so much! That means a lot! Cant wait to serve you again!

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    4 years ago

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    Ryan P.

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    Photo of Jerome C.
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    4 years ago

    The burger patties are extremely small. You will need to order a 3 patties if you plan on enjoying your meal and getting full.

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    4 years ago

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    Ryan P.

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    4 years ago

    I cant say enough, food is delicious!!!!! I will definitely order again ! I would like to try the smashed out fries next time

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    Ryan P.

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    3 years ago

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    Ryan P.

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    3 years ago

    Very good food & customer service. We will definitely be back again . Bringing the family next time .

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    4 years ago

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    4 years ago

    This place is amazing!! Sooo good! I definitely will be back! Oh and do yourself a favor and check this place out.. :)

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    Ryan P.

    Thank you so much for the feedback!

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    4 years ago

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    4 years ago

    Just ordered from DoorDash! AMAZING FOOD, THERE BURGERS ARE SO GOOD 10/10 put love into every burger. Can't wait to order again.

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    Ryan P.

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    4 years ago

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    4 years ago

    Amazing burgers only take out really fast. They'll text you when your food is ready....

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    Ryan P.

    Thank you!

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    4 years ago

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    Ryan P.

    Thanks for your review, appreciate the feedback :)

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    Photo of Bobby V.
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    3 years ago

    Good smash burger and fries. I got the double and the cheese was melted and it tasted great. I would recommend "Smashed out."

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    4 years ago

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    Ryan P.

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    4 years ago

    This food was absolutely amazing!!! The bread was so soft & buttery. The smash out fries were just crazy delicious! Can't wait to go back!!!

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    4 years ago

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    4 years ago

    Would recommend, good burger at a decent price and if you like crinkle cut fries def check those out

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    Page 2 of 3

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    Apollo Burgers

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    Stayed nearby at the Residence Inn for a family trip to Disneyland and wasn't feeling the fast food…read morefare near the hotel. Did some quick yelp research and found this spot. It was walkable, but a little bit of a trek. 100% worth it. Staff was super friendly and helped us figure out what to order (parents weren't sure whether they wanted Mexican or burgers). We ended up getting the Bulgogi burger, a bacon cheeseburger, some onion rings, and a carne asada fry. Ok. The food doesn't photograph well for your instagram, but it's delicious. Lemme tell ya - after an early morning of flying, we inhaled this food. Would absolutely come back. Was good enough that we're considering skipping dinner at the park The inside of the restaurant is clean and has a good mix of table sizes for everyone. Saw a table near us order the chicken teriyaki plate and it looked delicious as well. I don't think you can go wrong with anything on the menu.

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    Black Tap - Anaheim - The Cookie Shake

    Black Tap - Anaheim

    3.5(2k reviews)
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    Kevin and I have now visited Black Tap in Downtown Disney for the second time, and it has quickly…read morebecome one of our favorite post park treats. We've tried one of their classic shakes both times, and we always go for the peanut butter shake, which is absolutely delicious every time. It has that rich, consistent flavor we really look for, and it's easily something we look forward to after a long Disneyland day. One of the biggest things we've appreciated is the consistency. Even with two different employees making our shakes, they've tasted exactly the same both times, which is a really big plus for us. We like knowing that what we order is going to taste the same every visit. The service has also been consistently excellent. The employees seem genuinely friendly and like they enjoy what they're doing, and we've never felt rushed or unwelcome when walking up to place an order. The setup is also super convenient it's a walk up window, we usually wait about 3-5 minutes, and then we're on our way. It makes it the perfect quick stop while walking through Downtown Disney. We usually grab our shake, share it while strolling through the area, and then head back to the car after a full Disneyland day. It's become such a nice little tradition to end our visits on a sweet note. Overall, we really love this spot and will definitely continue coming back. It's quickly becoming one of our go to treats after the parks.

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    A friend recommended American Grub, thank you! When you…read morewalk inside it just feels like a place you want to eat "American Grub"! The menu is detailed, you just have to pay attention to things like the burgers don't come with condiments unless you ask for them, especially if you're getting your order to go! The food was really good & exactly what we were expecting. The service was great as well, the staff are very attentive. Happy that it's local, we will be going back!

    It is always a pleasure to support local businesses here in Tustin, and American Grub has certainly…read moreimpressed me in several key areas. I wanted to share some comprehensive feedback regarding a recent experience, aiming to highlight both your successes and areas where further refinement could elevate the customer journey even further. First and foremost, I must commend your team for their exceptional warmth and hospitality. From my initial phone call to the moment I picked up my order, I felt genuinely welcomed and valued. This level of customer service, which often feels lacking in many establishments today, truly sets American Grub apart. It creates a welcoming atmosphere that significantly enhances the overall experience, and I sincerely hope this commitment to friendliness remains a cornerstone of your operation. However, I encountered a couple of points that, in my personal opinion, warrant consideration for improvement. Regarding the payment process, I felt a degree of apprehension about providing my credit card details over the phone. While I understand the operational need to secure orders and prevent potential losses, particularly for larger transactions, for a single item like my bacon cheeseburger, priced at $17.24 including tax, this practice felt somewhat disproportionate. I also noted the 99-cent fee for online payments, which, while minor, might deter some customers who are seeking convenience without additional charges. Perhaps exploring alternative secure payment links for phone orders or adjusting the fee structure for smaller transactions could enhance customer comfort and streamline the process. My primary concern, however, arose upon returning home. Despite ordering a bacon cheeseburger, I discovered the burger completely lacked bacon, as well as any form of sauce or mayonnaise. This oversight had a significant impact on the meal; the absence of these core components rendered the burger quite bland and far from the experience I had anticipated. When ordering a single item, the expectation for meticulous attention to detail is particularly high, as there are fewer variables. Consequently, the overall value of the meal, given the missing ingredients, was not quite met on this occasion. I did reach out to the owner privately via email to discuss these points, and I appreciate their responsiveness and transparency in addressing my feedback, particularly concerning the rationale behind the phone payment policy. It is reassuring to know that your business is open to customer input. My hope is that these observations can serve as constructive input, allowing American Grub to continue refining its excellent service and product quality. I remain a supporter of your local endeavor and look forward to seeing these aspects addressed. Thank you for reaching out. To clarify, all my reviews and communications are crafted solely from my personal experiences and genuine perspectives, not AI. Every word and insight you read is authentically mine, driven by my commitment to provide honest feedback. Even though the review was long..(lol) I wanted to make sure the details are accurate and understandable. Plus I think you and your establishment are great and I wanted to detail that as well Kimberly.

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