So weird I can't find my previous review of Sunrise. But if I recall, what I said was...THEY ARE…read moreTHE BEST. They are very attentive. You feel like you are dealing with a small family company. Adriana is so helpful and personable. They always get you what you need, and when you're dealing with oxygen, you need it fast. I've been so happy with them. Keck USC got a new respiratory therapist and he suggested we switch to Apria. Don't do it. You'll be sorry. No sense of urgency AND YOU'RE DEALING WITH THE LIFE AND DEATH AIR THAT WE BREATHE. Sunrise understands this. I'm switching back to them. And I'm going to breathe so much easier :)

Very helpful staff. I come here to talk to Bob and order parts for my mom's scooter Best prices…read moreand they have everything.

Super, super helpful. Easier than going to the grocery store. They had everything I needed and an…read moreanswer to every question I had.

Absolutely horrible. I have no idea how they are still in business. The absolute worst customer…read moreservice I have ever encountered. Put my Moms health is danger when she got stuck in one of their chairs and they took 0 responsibility, hanging up on me several times. Please run from this company. They deserve to be put out of business.

I decided to go over to Bright Pharmacy to have a conversation with Patrick the Pharmacy manager…read moreabout my desire to switch my prescriptions away from a big box store. The number one thing everyone should think about is that the better relationship you have with your pharmacy, the better they can help you. Patrick couldn't have been nicer, kinder, and gave me the confidence to make the change. The day I went to fill my 1st script, Patrick wasnt working and had to deal with Roy the other pharmacist. Had the same conversation about my history and medical issues. 2 for 2!!! He was just as kind, and gave me the reassurance that relationships with patients matter. Tip to all: if you want a good experience, take a moment to introduce yourself and help them get to know you. Just like any good physician, make an effort to help them get to know you and they'll show you what it means to be a good neighborhood pharmacy! Thank you all very much, you now have a new member of the Bright Pharmacy family for life!!! If you've ever had experiences at a big store pharmacy that made you wonder....is there a better way to get your scripts filled? Bright Pharmacy is the place to go!

I've been coming to this Pharmacy for 30 years and since it changed ownership it has changed, first…read moreit was the staff, then the pharmacist and know they aren't open on Saturday. This place is going down hill. To bad, time for me to find another pharmacy.

Karen, Bobby and Liz, thank you for going above and beyond what any other medical equipment,…read moremedical arts, or medical pharmacy would do to see that I get the RIGHT best equipment for my needs. You do this with love, purpose and concern for all your clientele not just me. You always address our concerns, show us how to use the equipment and are exceptionally knowledgeable about your products. People, not money are your priority!!! Big Hugs to you three

Driver speeds through the parking lot way too fast with no regard for pedestrian safety. Almost ran…read moreme over. Watch out if you see their truck coming. It's old, beat up and says Emporium right on it with their number. *edit: I called the store to let them know their driver was driving at unsafe speeds. Driver called me back and said it is the job of people walking on the street to watch out for cars, not his job to watch out for people, followed by him saying the uncensored version of "F*** you" and that he was calling the cops on me. Wonderful.

Hope at B&B is very knowledgeable and helpful. I always go to her for help and she's there for me…read more 5 stars!

I have only had positive interactions with this business. I was able to get my COVID-19 booster…read morewith a spur of the moment decision on my part. They accommodated me with no problem and always have my prescriptions filled and ready. I'm given a courtesy call and my prescriptions are ready and available no matter how long it takes me to get there to pick them up. Great customer service!!!

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

Great experience. Chair was waiting for me upon my arrival at the hotel. I'll just leave it here…read morewhen I'm done and the will pick it up. Highly recommend.

Anthony provided excellent service for us while renting a wheelchair for my mom this week! He…read moretexted me to coordinate time, checked in to confirm, and even was so helpful on pickup when we changed our time to an earlier pickup. We will definitely use again. Not only was Anthony fantastic, but the wheelchair was better quality than the ones at Disneyland. It was a life saver for us with my 81 year old mother all week! Thank you, Anthony!