From check-in to check-out and as a patient with dental anxiety, I can honestly say that this was a…read morepositive experience for me. I've never felt that way when walking out of a dentist office. I was very pleased and left happy from my first visit with Dr. Kim. I found him to be very soft spoken, gentle and kind and most importantly, I feel he was honest and not pushing unnecessary things. His assistant was very sweet as well. Glad I finally found a nice dentist.

Summary: Honest, trustworthy, friendly, efficient, and great at what they do! I highly recommend…read moreyou give them a try if you are looking for a dentist in Loudoun County. Feel free to stop here, unless you want to read my lengthy review with a side order of TMI starts here: I assume most people dread going to the dentist. Probably because they have to either lie "of course I have been flossing!" or tell the truth "does it look like it to you?". In any case, I have been going here for my last several dental appointments. The office is very well run! I have never had to sit and wait past the time I had scheduled; it's refreshing. The other thing I like is the tools they use, it might be the norm (before finding this place I was not going in every 6 months; the longest I went was 15 years! It's okay, still rocking all my teeth, no cavities; go me!). I think before coming here it had been 3 years. Anyhow, they use a water jet to get most of the plaque, and only take out the metal tools for a final go through and to check your gums. I had the same dentist my first few visits, my last one was with a different dentist. Both were really great, they take the time to go over everything, and answer any questions I have. In closing, I also feel that they are honest. I have had experiences where the dentist says that there is a spot on the x-ray that they recommend an additional appointment to preemptively address the possibility. It's like the upsell of protection they ask you to add at Best Buy or Target. Only way more costly!

Best service, always timely, friendly and awesome results! Best dentist I've ever been to hands…read moredown. They make you comfortable, it's clean and modern

First appointment cleaning very good snd communication with hygienist…read more Took me ahead of time and plenty of parking Dr Lim very kind patient and honest . Highly recommend . Five Stars

If I could give zero stars I would. Going there for years. Average service nothing to complain…read moreabout. Recommended my son. They cleaned his teeth. Drilled in between his teeth cracking his permanent retainer and filed his teeth in between creating a large gap. When confronted, they were rude and confrontational. Didn't even attempt to make it right. Now he is permanently with a gap. Do not go there

Best Dentist Office I have been to in Ashburn. Professional, caring and patient office staff. The…read moreDentist is professional, knowledgeable and trustworthy. My visit was time efficient and their prices were incredibly reasonable. Before I was even out the chair, the office staff had contacted my insurance company and had a printed estimate for me to take home for the required additional dental work needed. I took my son next and his visit was equally satisfying! Totally recommend this company!

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Major red flags!! Please read before going to this practice! My husband and two daughters had been…read moreto this practice and things were mediocre ... until their appointment in April and my first appointment with them in June. The new dentists we saw were no longer in-network and we were charged out-of-network costs. Aetna was amazing and did a one-time exception to change those visits to in-network. We had already paid our bill in full, so when First Impressions Dental received the check from Aetna you would think they would reimburse me the amount I had already paid. Nope! Not only did they not get the refund process started (I had to call twice), they claimed we still had a balance. This so-called balance was for "hospitality and in-office write-offs". One was from 2023. Interesting how this popped up out of nowhere two years later... hmm. They cashed the insurance check and instead of paying us back what insurance says we were owed, they're taking back all hospitality and write-offs and returning SOME of the insurance check. Basically being vindictive and taking money from an insurance check to pay themselves back. I've filed an official complaint with Aetna and will update this review once the complaint process with insurance is completed.

I love the providers here but man - the front desk is quick to remind you how YOU should do things…read more One girl makes all the YOU statements someone can dream up and every time I have had to talk to her, I get off the phone feeling like I'm the biggest idiot in the world. If it wasn't for tha fact that I love the providers, I'd switch just because of the attitude at the front desk every time I've spoken to this person. (PS - this is always over the phone - never in person). If your person doesn't care about your patients and believes she is so much higher and mightier, please put her in a position where she doesn't have to talk to people and be nice.

My entire family goes here for their dental care and are very pleased with their experiences…read more However, I have been twice and both times they were 15 minutes late getting me back there. Super frustrating...One covid and one regular. The staff is very friendly and they do a nice job. I just wish I could go and get closer to my appointment time.

After many years with a very trusted Dentist who moved away from our area we had to pick someone we…read morecan place our trust (or more directly our dental health) in. Having tried a different local practice we quickly realized they lacked the tools and care to be trusted so we looked again, and this time thankfully we landed on this wonderful facility. Dr. Gary Ashton, Denise, and Nick turned out to be outstanding professionally and personally. Having experienced several routine sessions as well as some necessary dental work we are again very confident we have a trustworthy team caring for us! In addition to that confidence the facility is beautiful, well maintained, and as unlikely as it would seem - it is actually a pleasure to come for a routine dental check! We only regret not discovering them a long time ago, but certainly better late than never.

Dr. Ashton is by far the best dentist I've seen in over 30 years…read more First of all, Dr. Ashton is highly intelligent and was able to sort through my case expertly and quickly, with insights that made sense to me--alas! I went to Dr. Ashton as a 4th opinion for a tooth that had been mistreated by a few previous dentists, leaving me suffering with severe tooth pain for a few years, with a high risk of a root canal. Dr. Ashton used his 3D x-rays to show me exactly why that tooth was so vulnerable. He handled the tooth very conservatively, causing no pain, and also addressed every aspect of what I could do to minimize future dental issues. It's clear that Dr. Ashton keeps current on dental advances, from his 3D x-ray machine (I've only seen at universities like UCLA TMD department), to topical solutions for dry mouth. Why didn't any of the other many dentists or speech and language pathologists I've seen notice my severe dry mouth, which has contributed to my long-term tooth sensitivity, possibly my receded gums and swallowing difficulties too? (Dr. Ashton didn't make those claims but they seem to apply to me based on the improvement I feel already and some studies I've read since his opened my eyes too this issue.) I bet the severe dryness is part of why, if only one person at a dinner table has food stuck to their teeth, it's me. There is so much else that I can say in praise of Dr. Ashton. He is extremely caring and thorough, leaving no stone unturned in addressing my complex case. I don't think Dr. Ashton needs another raving review, but I felt compelled to share my experience.

I have been with Dr. Kamboh nine years and have never been disappointed or shot out of his office…read morein a hurry to get to another dentist. He and his staff are absolutely awesome, outstanding, and head and shoulders above the norm. After years of traditionally embarking on two visits per year previously, I changed two years ago to three visits a year under his dental plan, and I am very glad I did. I have no cavities, gum issues, or crowns to be implanted. I like the results a lot- you should too! Dr. Kamboh is the rare Brazilian emerald, the flawless diamond, or the Burmese jade you are yearning to find. R. Rothstein Lansdowne, Virginia 20176

Dr Kamboh and all the folks in his practice are amazing! Totally professional, and more…read moreimportantly for me, my dental anxiety has disappeared. I just recently returned to Lansdowne Dental Associates and it was the best decision. I've had a bridge, a crown, and a couple of cleanings and I have to say my mouth never felt better. The cleaning I just received was the best cleaning I've ever had! Hard to believe but I'm actually looking forward to my next cleaning! Way to go, Dr. Kamboh! And, thank you for putting me at ease, and taking great care of my teeth.

Dr Sidhu and her teamis very proficient in their skills…read more Every single visit in the time I have been impressed with the attention to details in the littlest of things. I would recommend/ refer Loudoun family dental for any dental hygiene procedure unhesitatingly.

This place is great. Best dentist in town. Thank you! See you soon Dr. Sidhu. see you at my…read morenext visit.

Totally unprofessional! Left me in the the chair 45 minutes late! They gave me another dentist than…read morethe one that saw me. When he came in he had no Idea about my case. I was expecting the visit to consist of getting fitted for the fake tooth that I got fitted for two weeks earlier. They had some problems finding my chart and when they did they never sent my impressions to the lab for processing. I told them they were fired!!!!!!! Don't waste your time with these guys!!!!! UGH!

Only go here if you enjoy sitting in a waiting room and not being seen. My wife waited over an hour…read morelast week, and I walked out today after sitting around for a half hour.

Staff at this office needs more training. I was asked to provide my social security number through…read moretext so they can verify my insurance. This is a huge security risk considering what's been going on with identity theft. This got me thinking how well they are handling their patient records. I was upset about this but able to let it go until they notified me a day before my appointment and said they had to reschedule. Ok, so I put up with it and guess what? They did it over and over again for a year. This is very unprofessional so I left them and went with a different office. They are petty enough to refuse to provide my X-rays to my new office and played games to delay the process . What a joke. I felt I made the right decision to switch.

I got 3 fillings here and they completely ruined my teeth. I can't eat solid food anymore. Idk what…read morethey did but I will never go back and highly discourage anyone from letting these people touch your teeth