At first, this seemed like a great dental office, friendly helpful staff, doctor was nice enough,…read morealbeit a bit abrupt and seemingly in a rush. The office clerk could just not get my insurance info straight and kept telling me to call the insurance myself because they were denying services that should have been covered. I ended up calling insurance myself and getting a discrepancy between what the office was telling me and what the insurance was telling me, which was that services were being submitted with the wrong code. I asked her to resubmit which she said she did but never returned my calls. As luck would have it, I ended up with a toothache last week. When I went in, that person no longer worked there, big surprise, and my claim was still outstanding so I had a balance. I asked them to resubmit to insurance. with the correct codes. Instead of realizing that there was a misunderstanding, of which I was at no fault, I was talked down to and cut short during my attempt to understand what was being denied and why. I was told that I would get a statement in the mail and when I have it in front of me, I can read it myself. How crazy is that? To add insult to injury, as Dr. Petrosino was examining me, I'm in pain and she is not sympathetic or compassionate at all and was actually sarcastic and snide with me as she tried to figure out which tooth was hurting. Needless to say, her people skills can use a refresher course and someone needs to start properly coding insurance in that office. Ridiculous. I actually wanted to like this doctor and didn't want to change dentists so I was looking for reasons to stay and saying, the next time I go or call, it will be better, but to be honest, each time I called, the interaction was worse than the last. If you're considering her, save yourself a headache and go somewhere else.

I have a new tooth, and I cannot be happier with the implant Dr. Petrosino made for me! I cracked…read morea side tooth several years ago, and it had to be pulled, leaving a hug gap between my front teeth and my molars. When I smiled everyone could see the gap from my missing tooth. I had to stop smiling, or be very careful about how big a smile I could have. Not being able to smile fully was a problem because I am in sales, and creating good relationships with my clients is vital for business. A smile is my way to connect with people, and holding back my smile didn't feel right. Since I had my implant, I am amazed at how great it looks! Thank-you, thank-you, thank-you Dr. Petrosino!

Stephanie is an amazing dental hygienist! I have severe dental anxiety and a low pain threshold…read more She was incredibly kind patient and gentle throughout my cleaning. She took her time and was very thorough. I trust her completely and I will not see anyone else but her. I highly recommend Stephanie!

Today was my first time getting work done at this facility, they did my filling , cleaning, as well…read moreas X-rays , everything was seamless from the minute I walked in , everybody there seems very attentive/ professional. Special shoutout to Dc Consalvo that did my filling, and my hygienist Erica , she was supper helpful .

Rude office staff. The front desk woman seems nice, but is incredibly condescending and doesn't…read morehave a full understanding of HIPAA. Aside from opening up the practice to lawsuits, it just makes he look dumb.

I've been going to Dr. McEwan for quite a few years. I find her always to be professional. She…read moredoesn't try to do unnecessary dental work. Her office is spotless clean and the magazines are up to date, no dog ears . I know sometimes I'm afraid to even touch the magazines in a doctor's office. The staff are friendly and attentive. The hygienist goes out of her way to make sure that you don't experience pain. Dr. McEwan is always updating and using the latest in dental technology. She was one of the first offices to offer professional bleaching in the mid 90's. The only draw back could be the price, but then you get what you pay for and your health and well being is the most important thing you have.

I am 80 years old, and I had an emergency, my front tooth fell out, I called the office Wed…read more evening (they are closed on Wed.} and within 3 min. Dr. Cook called me back, I told Dr. Cook what happened and she said with warmth and compassion, "Don't worry" my nurse will call you, the next day I went in for a consultation, and the following day the Dr. Cook worked on me for two hours, and the next day I had no pain and I didn't even have to take an aspirin, NOW that's what I call EXCELLENT DENTIST!...Melanie Earl

From the owner: We are a general practitioner, catering to families and their dental needs.read more

I've now had multiple negative experiences with Newburgh Dental Group and it's becoming a pattern…read more On more than one occasion a family member of mine was turned away for being just 3 to 5 minutes late. Each time the response was "let me see if the doctor will still see you," which clearly shows there is no consistency or real consideration for patients' time. What's frustrating is the double standard. Patients are expected to be perfectly on time, yet there seems to be no accountability when the office runs behind or inconveniences others. Life happens, whether it is traffic, work, or unexpected delays, and most professional offices understand that within reason. It is disappointing because this reflects a lack of respect for patients, not just a strict policy. Based on our experiences it is not surprising to see other negative reviews mentioning similar issues. I hope management takes a step back and reevaluates how they treat their patients, because good healthcare is not just about the clinical work, it is also about how people are treated.

Tired of the major dental offices in the area, I found Newburgh Dental Group while just driving…read morearound and decided to give them a try. Unlike most people I haven't had any issues or complaints yet and I have been coming to them for a year, I even got my family to come to them as I was so pleased with my first visit. Although, for my last visit they were running late and I had to wait for over 40 minutes after my scheduled appointment time, but they apologized about the lateness. Their offices are on the small side but modern. Everyone I have been in contact with was nice, friendly and welcoming from the front desk to the hygienist to the check out lady although this last one seems a little cranky.

I don't like dentists. And the proof of this would be to look in my mouth…read more Yesterday had my first appointment. The place was very modern and state of the art. The staff where great and I actually felt comfortable wasn't nervous. I needed to have a tooth pulled so I went into panic mode. Tooth pulled and I have an appointment set up for follow up work in a couple of weeks. If your looking for a place where the staff talks to you, the doctor takes time to explain things to you an most important you don't fee like your just on an assembly line of patients, THIS IS THE PLACE TO GO.

I was told I had periodontal disease and needed $2k+ which they would loan me. I went back to my…read moredentist who had been cleaning my teeth for years and he measured area between gums and teeth and HD informed me that I did not have periodontal disease and he was in disbelief. So tired of predatory practices!

I'm delighted with my new smile! I'm so glad I found Dr. Enriquez, and I highly recommend…read morehim!bExcellent prosthodontist. Before he started work on my teeth, he carefully broke down each step in writing for me, making it less stressful all the way. And his staff is knowledgeable and lovely.

Very nice on the phone but does not work with any insurance? That's questionable. I am just looking…read morefor a good doctor in the area that will accept my insurance.

They honored my insurance when others would not. I was in agony and needed a root canal and they…read morehave a specialist for this. I am appreciative for Monique's help.

The whole experience with New Windsor Dental was just great. From the first phone call to the…read moreappointment with the endodontist was amazing.

I HAD to review my dentist. He is the best. The office is clean, state of the art, he explains…read moreEVERYTHING in lay mans terms. Lets just say I moved to France almost 2 years ago and I still trust Dr. O'Brien and send my children to him for cleanings when we are in the US. Please see my nightmare review on Clinique Dentaire on Rue de France in Geneva, Switzerland for why you should go to Dr O'Brien if you live in NY. He is trustworthy and wont do anything that you dont need and wont lie to you about what is wrong. Ethics, number 1. When I am there for my appointment, I make my next one while I am there, they send reminders and all is well. I have sent him many recommendations and they all love him too. He will also take you in an emergency situation as well.

I wish this were an 8, 10 or 12 star system. I would give him and his staff the highest + rating…read morein any rating system available. He has been serving my family for over 20 years. He knows the best intervention for your dental needs as well as when to refer. He will work with you for conservative intervention rather than higher costing, more extreme interventions when appropriate. He is as painless as they come, a very necessary dentistry quality for my wife. He also likes to ask you questions when his hands are elbow deep in your mouth and there's absolutely no way that you can reply.