I have been terrified of going to the dentist for an embarrassingly long time. Decades. I finally…read moredecided to face my fears and take care of my oral health. I was very nervous about the entire process, but especially since I haven't been in so long. I worried I would be made to feel terrible about neglecting my teeth. Instead, everyone was extremely nice to me. No one made me feel bad about how long it's been and everyone went above and beyond to make sure that I was comfortable and knew what was going on. It wasn't the traumatic experience I had as a kid at all. I had to get a deep cleaning done over two appointments and my hygienist and her assistant were top notch. Again, didn't make me feel embarrassed about the state of my teeth or how long it has been. I didn't have any cavities and everything went really well! I got to speak to or otherwise interact with 3 of the dentists there and really liked 2 of them. I didn't dislike the 3rd, he just felt a little less experienced. Pricing was good here as well.

I have been going to Cross Timbers Dental for over 12 years and have always received great customer…read moreservice. With my most recent dental visits to this office, I am having some more extensive dental work done and have had the pleasure of working with Sonya to help me with the scheduling of these appointments and payment/insurance going forward. Sonya has gone out of her way to help me with this process. She gives some of the best customer service I have seen!!! She makes the entire process so much easier plus she always has a great smile!!

Best Dentist Appointment I've ever had!…read more All of the staff were wonderful! From the doctor to the receptionist! All wonderful people! The office was nice and super clean with medical grade air purifiers. My dental hygienist (Kristy) was so sweet and it was the first time my mouth wasn't sore after a cleaning. I've already called my family for them to book their next appointments. The office had pictures of the Loretto Chapel and the stairs that were built. It was a cute detail!

I never thought I would say that I enjoy my dentist visits…read more The location is neat and recently renovated to accommodate more space. Bathrooms are clean. I love the staff. They are all so sweet and welcoming. Dr. Mackey is well experienced and is great at explaining things. For nearly all of my visits. I have had Lindsey clean my teeth who was super sweet and gentle. My last visit I had Amanda who was welcoming and super thorough! It was slightly uncomfortable, but i appreciate her thoroughness. For cleaning flavors. I recommend the birthday cake! During the visit, there's a small waiting room with a tv and keurig. In the cleaning rooms, there's a tv on the wall and ceiling to make time go by. At the end, you get a goody bag with a new toothbrush, floss, and toothpaste.

My son had a cleaning here and said the office was nice and he had a good overall experience. The…read morestaff did not try to oversell services and respect our holistic views on dentistry. We will all be using this dentist in the future.

Literally amazing! Such welcoming & respectful!…read more I called before and asked if they can set an appt for my 8 yr old. Not only did they make sure she knew what all the tools were for that she was going to use on her but they made sure she was comfortable with the experience. I'm additional the entire place was soooo clean! And when I asked about what was necessary for my child Doc did not push anything but made recommendations which is huge for us! Loved it! They will see us again. BTW the sweetest office dog ever was a bonus for our infant who couldn't get enough

Everyone was fantastic. From the receptionist to my hygienist, Bri, to Dr. Boelman, they were…read moresuperb. I highly recommend this team!

I went for my checkup and had a new dentist as the one I saw previously had left. I got an exam,…read moredeclined x-rays as I'd had them 6 months ago, and declined floride treatment. When they submitted the insurance claims to Humana they billed for 7 different x-rays and for oral hygiene instructions. They didn't do any of those. The only thing they did was the prophylaxis. When Humana got the claims, they denied everything as the new dentist is "out of network". Shouldn't they have known this and done something to get him in network? When I went to the office to get this fixed, they were of no help. So I decided to switch to a different dentist.

This is a very professional office. Everyone was warm, pleasant and knowledgeable. Everything was…read moreexplained clearly and thoughtfully. The care was the best dental experience I've had.

I would recommend Dr. Leatherwood to anyone that has "dental anxiety", her and her whole staff are…read morewonderful! They always make me feel at ease when I have to come in!

I absolutely LOVE this dentist. I bring my 4 kids here as well and they are so so good with kids!…read moreMy last dentist told me I had 3-5 cavities every time I came in and I finally went to get a second opinion here and they told me I had zero cavities but pointed out (the same spots my last dentist told me there were cavities) and said that we should keep an eye on those spots and to remember to floss in those places better and sure enough 2 years later and those spots are still good! My old place just wanted $$ and I am So glad I found a dentist I can actually trust! When my little one smashed his teeth up into his gums after tripping and hitting his mouth, they fit him in right away and were so good with him! My daughter gets super anxious with all things dentist and doctor and she loves the staff here! 10/10 best dentist ever.

Very knowledgeable and empathetic dentist and staff! They truly care about what is best for you and…read morenot just up selling you. I felt well cared for and comfortable as a patient. Also, they have only the best, top-of-the-line equipment- highly recommend!

DR Alswaiti is a fantastic dentist. I have met most of his family, and they are great. They make…read moreyou feel so welcome. Thank you, Dr Omar for taking such good care of my daughter's teeth. Well worth the visit.

Despite good detail dental work, I stopped coming to this facility years ago because AFTER paying…read moremy bill in full of $5000. (Crown work) according to their "dental treatment plan" they said I owed an additional amount. I found it odd because I had paid everything already out of pocket. Fast forward, recently my new dentist was out on maternity leave. I was at a time crunch. Therefore, i returned to Denton Smiles and saw Dr. Tran again. They supplied me with a complete and detailed "treatment plan" including x-rays. Again it was several thousand dollars. I'm a senior citizen living on a small fixed retirement pension, but am serious and responsible about paying my debts even if I use credit cards. Again this time I paid punctually 2 large payments over a few thousand. Again, after a month of having paid my bill (treatment plan") and dental work was completed, mysteriously i was billed an additional $200. dollars. Now every week i receive a harassing text of owing $200. I have called, I politely emailed and texted. But no answer or response. I requested a meeting with their accounts manager to show them a copy of their treatment plan and the payments I made that paid it in full. No response not even out of courtesy! Total I paid this practice $10,000 ! All to Denton Smiles. Their behavior can put responsible paying patients with good credit into a debt collection agency that ruins their credit! CAUTION: This facility does not keep their word nor respects their own treatment plans and bills they provide to patients. Even when you pay in full out of pocket and clarify insurance doesn't cover it (which they already know) they'll look for a reason to bill you a month or two AFTER you've already paid your bill in full. These are deceptive practices squeezing additional money out of responsible patients and worse ruining one's good credit. Months later, I am still waiting for the appointment to settle the matter.

Great costumer service and an educated staff. Moved to Texas 5 years ago and finally found a…read moreDentist I'm happy to be at.

Friendly staff, accommodating on appointments and thorough service. Been going to this dentist for…read moreover 5 years and have only positive reviews