We had a problem with heating during the last winter. Koesterer came out right away to fix the…read moreproblem, so we went with them when we needed a new furnace and air conditioner. We are very glad that we did. They did a great job at a reasonable price. We were also pleased that they took the time to hook us up to the internet and explain the functions of the new unit. Highly recommended.

Mark was extremely knowledgeable about the problem we were having with our new heating unit. He…read morewas able to trouble-shoot, fix the problem and get us up and running when others kept saying there was nothing wrong with it. Great service!!

First cold spell of the winter, and my 22 y/o Carrier unit froze up. I don't want to dog a…read morecompetitor, so let's just say the competitor might be known by initials "J.K.". JK came quick but wanted $1900 to fix the inducer motor. Next morning, I called Action HVAC, and Tom came out within about 5 hours. Very friendly and knowledgeable. All in w/ labor and service call was $800, so less than half of JK. Tom really went out of his way to get my heat back up and running today, and I appreciate it. I plan to call him when my Carrier finally conks out, which could be sooner than I want. Fingers crossed.

Highly recommend. This is an industry with a reputation for selling new units since that is more…read moreprofitable than a repair......so when you find someone you can trust, store their # in your contact list. Tom with Action Heating is that guy. He came highly recommended, showed up on time, diagnosed and fixed the issue and checked out the rest of the system while he was there and provided some good maintenance advice all for a very reasonable price.

Darryl is wonderful along with his techs. They take great care. My mother passed away and they…read morewere extremely understanding about the situation and worked with me.

AMK Heating & Cooling, Inc. of Edwardsville, IL, recently installed a new heating, air conditioning…read moreand ventilation system for my residential property. The furnace flue pipe was installed so crooked it could potentially leak carbon monoxide and will have to be replaced. The condensate drain line has to be taken apart, allowing water to leak on the floor, in order to exchange the filter. The company fabricated a sheet metal cap for the air filter exchange point that leaks thereby creating a constant system negative pressure air loss. I would not recommend this contractor.

My home warranty sent Malherek to fix a problem with my furnace. My warranty company connected me…read morewith Darryl. He said that it would probably be tomorrow before he could get to me, but if he got finished early, he would come today. He finished early and called to say he was on the way. He went right to work, found the problem, cleaned the burners, and got the problem fixed in less than 2 hours. Darryl was very polite and efficient. He knew what had to be done and he did it. I was very happy with the work that was done. He said to call him if I had any more problems. I will! I recommend Malherek to anyone with furnace problems.

Avoid!! Does not stand behind his work. Installed brand new Goodman HVAC unit.. The very first…read moresummer. I had a coil leak. Charged 300.00 freon and then asked did I want to spend 300.00 more dollar to do the dye test to find the leak. Never once offer to help me with a manufacturer wattage. Since It had been less than 90 days then that leak belonged to him or the manufacturer. I surely didn't cause it but Im surely being charged for it. Im elderly and on a fixed income and haven't had central air in my home all summer. He take no pride in his work. It's all about the dollars to him. He knows that I should not be paying for a coil leak. No other company with take the job using the manufacturer warranty. He could have did the leak test last summer and submitted documents to Goodman Customer Service Warranty Dept and got the problem solved but he wasn't any help even though he got paid to install the unit.

4 Stars**** Heritage Heating and Cooling came out to check a…read moreproblem, but my service slipped through the cracks. Once the owner realized what happened, he immediately stepped in, got it resolved, and made things right. Mistakes happen, but they handled it well -- I'd use them again.

We love Heritage Heating and Cooling and have been their loyal customer for over 5 years. They…read moreprovide quality services to keep our heating and cooling systems in good repair and functioning properly. Their service technicians are well trained and professional in their service delivery. Last night our air conditioner stopped working, I called and left a message requesting assistance and the very next morning (a Saturday) they returned our call and scheduled Tyler H. To come to fix our air conditioner the very same day. Tyler H. Arrived early and quickly repaired the issue. He was so knowledgeable, kind and professional and answered all our questions. So fortunate to have Heritage Heating and Cooling and their quick response to help us in this scorching heat, and on a weekend!! Thank you so much for always being there for us!!

I Called Schmidt & Son From Edwardsville & A Gentleman The Son Named Jay Come Out & Worked On Our…read more Furnace , He Came Out That Day & Cleaned This Heating Tube &He Explained What It Was Doing & He Did A Good Job It Stayed On For Awhile But Knew He Had To Order Sensor For It & He Had To Come Back Out That Even From The First Day He Was There & Messed With A wire It Lasted & It Was What He Thought It Was He Had To Order That Sensor He Just Came Ou t & Replaced It & Did Several Checks On Before Leaving He Was Shutting It Down & Bringing It Back On & It Is Working Fine ! He Was Very Polite & Honest & Knowledgeable I Would Recommend Him To Anyone ! I Think He Did A Great Job & Deff Cheaper Than A Bunch Of Insides Or A New Furnace :) ! Deff 5 Stars Plus ! Thanks Again , For Such Great Service ! Rita M.

The dreaded "heat island effect" makes me miserable. When I have to be near STL this summer, I'll…read morebe happy to go home to my slightly cooler suburb, and walk into my house upgraded with new roof ventilation (by Calcott), R-49 ceiling insulation (by Goley), and a new central a/c unit by Schmidt & Son. Guy (that's his first name) has been living and working in this community his entire career. Compared to two other companies, Guy gave me the fullest menu of options and the best price. Guy's son Jay was the primary installer, along with a helper; they were polite, clean, neat, and efficient. Guy got them started, and came back to check work, and wrap things up. Thanks to them, my house should be very COOL. P.S.: Follow up on an a/c cover was slow. But you can't beat the value.

We had a bad leak in our central air, water all over, and began the long and torturous process of…read morecalling our home warranty company. That's how we found out about Craig-Air, as they were the recommended local provider by them. We haven't always had the best customer service from our warranty management, but most of their contracted providers, once engaged, have been good. Craig was way better than good. We got a call from them first thing in the morning after the home warranty verification, saying they could be right out. We asked "how soon was that"...the technician, Mark, said "ten minutes". He was there in EIGHT. He quickly diagnosed the problem, replaced a part, and then explained to us what had happened and how it caused the water leakage, in layman's terms we understood just fine, and was in and out. I really appreciate the speedy service, the quality and efficiency of the work, the courtesy, but most especially, I appreciate the value added of Mark explaining to me the process and remedy without talking down to me as a non-mechanic homeowner. He didn't have to do that, even though it was only a few more minutes of his time. A company with professionals like Mark is a company I want to recommend. I'm including a picture of their business card he left!

I have to give this company 15 stars, since from my standpoint this company put forth the extra…read moreeffort for a customer. I have a Sears Warranty Program Contract, and after having two no-contacts from D AND S HEATING AND COOLING (No word from in almost 72 hours) and Malherek's Heating and Cooling who just failed to answer their phone, even after telling the Sear Service Rep they would get to me and resolve my heating issue. How do they stay in business when treating customers like this in beyond me. In any event Craig as was contacted by a Sear Warranty Rep and immediately stepped up in response. Jenny from Craig made it clear that I should contact her ASAP so as to find out what was going on. I did so at the suggestion of the Sear Warranty Rep, and the rest was a major surprise. Jenny told me that might be able to get a serviceman out in a few hours, but that it could be the next morning. Fine by me since I have been waiting 3 days to hear from anyone at D AND S Heating and Cooling to no avail (two phone calls and two voice mails later). They were actually able to get a serviceman out that day. He was very very professional, and did a quick job at assessing the problem with my furnace. Within and hour I was back to having heat once more. I want to say thanks to Craig-Air for being about the business of Heating and Cooling. They made me have some confidence in the fact that there are a reputable HVAC service in the area that cares enough to quickly contact a possible client. Side joke of sorts: After the rep from Craig-Air had restored my heating and been gone about 15 mins. I get a call from D AND S asking if I need someone to come out. I basically told him already taken care of (No thanks to his company). Their excuse for no call backs: My number showed up as SPAM. Not sure how but I ask them did they ever bother to listen to the voicemails I left...Basically a BIG NO as he didn't even bother to check!....AGAIN, WHY IS THIS PLACE in Business?...DAys LATE and dollars short at that point. I'll never use D&S HVAC to work on anything. Anyway if you guys need HVAC work and lots of other stuff done..See Craig-Air in Troy, Illinois @ 618-624-8722 and let them give you a quote as well.

Simply the BEST....we have worked with Jeff for the last 5 or 6 years and now Jon and the service…read moreand expertise and customer care they provide is best in class. Jon just replaced our HVAC unit (furnace amd AC) over two days....between rain storms after had been without AC since father's day. Our family family finally slept last night for the first time all week. The house is already down to 72 and all is well. Its rare to find family owned businesses like this anymore and we continue to be loyal customers. They really are the best, highly recommend, 10 out of 10, gold star, blue ribbon.....well you get it THANK YOU

If you're looking for an honest, reliable heating and cooling company, I can't recommend them…read moreenough! Being family-owned and operated truly sets them apart. From the moment you call, you're treated like family--not just another customer. It's refreshing to support a local family business that operates with integrity, values its customers, and stands behind its work. If you want exceptional service from people who truly care, this is the company to call.