I needed to have a Positraction unit installed in my 15 passenger van. When I called shops in the…read moreSeattle area where I live, they all said it's not possible with my van as they didn't come that way from the factory. When I called Dan, he said that it wouldn't be a problem, but he would have to do some custom work. I was so appreciative that he was willing to take it on. He gave me two quotes, $16-1800 plus tax, and $24-2600 plus tax if it needed bearings etc. . I thought both were reasonable. He did the work quickly and without any fuss. I was pleasantly surprised when I pick the van up that the bill was only $1,687 including tax!. He said everything inside was in great shape. It's nice to be able to trust someone not to gouge you. Worth the trip from West Seattle.

My car was in good hands. After breaking down far from my home, the tow truck driver recommended…read moreNorthwest Complete Auto Care. We had to leave the car over the weekend and trust that this shop would communicate over the phone what was going on with my car. One of the shop workers took my car for a test drive a few times and ran diagnostics. He was very honest about the issues- which turned out there really were none, just a spark in the alternator! His honesty even being two hours away from me was so helpful in knowing that I would be able to drive my car home safely without an issue. I really appreciated working with this auto shop, I wish it was in my town!

Everyone was super friendly and the oil change was done expeditiously …read more I was the first costumer of the day and they were super nice even cleaned my windows. Thank you

I had a couple minutes to kill so I decided to pop in and get my oil changed. I was welcomed by…read moreKendall and Chris. Both very professional and polite. As they went to work on the service I remained in the vehicle. They both were extremely meticulous and kept me informed of what they were doing next. Kendall showed me a filthy air filter and I said I had a spare at home. She said cool and just wanted me to know I really needed one. It was minutes later that Kendall asked for my payment option and applied a $12 coupon to the bill. It was a great start to my busy day having Kendall take care of me and she wished me a great weekend! Kendall should be formally recognized for her professionalism and attention to detail.

I have been a loyal Jiffy Lube customer for over 15 years and have used at least five different…read moreJiffy Lube locations throughout Snohomish County. Between my personal vehicles and multiple businesses, I've brought well over two dozen vehicles through Jiffy Lube and have spent well over $20,000 over the years. This Monroe location just lost a long-time customer because of one employee: Andrew. I pulled into the bay expecting the same straightforward service I've received for years. Instead, Andrew looked at my truck for a few seconds and immediately quoted me $219 for an oil change. He never entered my VIN, never checked my service history, never verified the oil capacity, never asked me to open the driver's door, and never looked anything up. He simply threw out a number. That immediately felt wrong. I wondered if i new him as i felt he was treating me different and he didn't want me to be there. I backed out, parked, went to the official Jiffy Lube website, entered my VIN and license plate, and the website quoted me $94.99 for the same service. I drove back and showed Andrew the quote directly from Jiffy Lube's own website. His response? "The website is wrong." When I asked him to verify my vehicle in the computer or look up my history, he refused. When I asked if there was a manager available, he told me he was the highest-ranking employee there. When I asked why the website quoted $94.99 but he wanted $219, he claimed the website only included five quarts of oil. I then asked him a simple question: "How much would two additional quarts cost?" He said he didn't know. Think about that for a second. He claimed to know with absolute certainty that my bill should be $219, without looking in the system, yet he couldn't tell me the cost of two additional quarts of oil, then it dawned on me he has been here at least 3 years as this is the location that screwed up my aluminum plate underweight by taking it off with the power gun, they ruined one of the bolts and when I came back in I asked him to take it off manually, from now now , he remembered the color of my raptor and didn't want to deal with it. So he quotes so high that no person would continue. Instead of trying to resolve the issue or verify anything, he told me, "If you don't like it, go somewhere else." A few moments later he refused to service my vehicle and told me to leave, when i asked him to quote the job per Jiffy Lube policy but inputting my truck into the system, as it leavs record. He didn't want to leave any record. Well here were are. Play stupid games , win stupid prizes Andrew. There are about 10 more places like this , to make you popular in Monroe I've never been treated this way at any Jiffy Lube. If this is how Monroe treats customers who have spent tens of thousands of dollars with the company over the years, I can't imagine how they treat first-time customers or grandmas. Toyota corolla? Ok that will be a million dollars Mrs. Granny Jane. Whether this was incompetence, laziness, or simply terrible customer service, I don't know. What I do know is that I was quoted more than double the price shown on Jiffy Lube's own website, nobody would investigate the discrepancy, and I was ultimately refused service for asking reasonable questions. It is false advertisement when a site into which youi input your viechle with your vin, licence plate and they know and have all records in the system. if it would of been 1 or 2 more quartz i get it , charge me per quart, dont Price Gauge me. No wonder you site 90 % of the time empty with guys standing with sign that wave to bring traffic in. Why wait to be dead to get so desperate and when some people come in you Gauge them? I'll be filing a complaint with Jiffy Lube Corporate and taking my business elsewhere. Long-time customers deserve better than this.

If I could give them six stars I would. My son was traveling out of town with our old truck (his…read morein the shop) not really meant for cross-state travel and it began to make a noise. It was Saturday of a three-day weekend and he called pretty sure that his weekend was ruined. Candidos was recommended by a friend and they had him drive the truck right in to check it out! They fixed it then and there for a very reasonable price and my son was on his way. Great old-fashioned value and caring service!

Quoted me a price over the phone and then raised it by 50% when i showed up with my vehicle. The…read moremain guy that runs the office ends up fake answering his phone and telling me to leave when i was complaining. Do not bring your car here. After asking around this place is known in town for doing dodgy work. AVOID THIS PLACE

I want to give Good Year a 10 stars review for their excellent services and their professional work…read moreethics. Thank you for your business. From Joe

Older gentleman at the front desk was super annoyed that I had the nerve to ask for some air for my…read moretires. Definitely would not want to deal with him for something more than just air.

Steve was great. He diagnosed my no-start issue quickly and had me up and running in no time. Very…read morereasonable on price as well, highly recommended!

From the owner: I come to you. Your home, work or anywhere in between. I'll even come out to most campsites and…read moreboat launches. I also offer discounts to veterans disabled adults and single parent households upon proof of situation. I started my company because I hear of to many people getting caught in the 'upsells'

Highly recommend. After my favorite mechanic retired, he recommended Ali's. I have used them…read moreseveral times over the last couple of years. Transmission replacement, new shocks, alignment, light electrical work. The service has always been good and I can trust them. I recommended them to my parents who also used them several times. Always had a good experience and the cars were fixed right.

The dreaded CHECK ENGINE light came on. After my heart sank, I dropped my Expedition off at Ali's…read more The young woman working the front desk was super nice and walked me through what was wrong. They had to order a part and were willing to work around my work schedule so I could get my kiddo from school. They came in under quote and also finished early. It's nice to find a local place I can trust!