Had a dumb interaction with an employee, and instead of blasting them in a public review, I directly emailed Smith Tea. No one responded, but I was (presumably) auto-subscribed to their marketing email list. So here is my post blasting Smith Tea: fix your crappy customer service. PS. They won't add extra matcha to your lattes bc they don't have a button to charge you for it in their system, and they're petty. That was my original complaint. read more

We accidentally went to Smith Tea on National Tea Day, which honestly feels very on-brand for me because I am deeply obsessed with tea. I had no idea it was even a thing, but fate clearly did. The tea was divine. We did the BOGO tea flights and... well... that led directly to a significant amount of tea purchasing. Zero regrets. The service deserves its own love letter. Every single person working this morning was so kind, warm, and genuinely lovely. You can feel that they care, and it makes the whole experience even better. We got to sit by the window and enjoy our flights. What fun ambience. Delicious tea, wonderful humans, and an unexpectedly perfect way to celebrate National Tea Day. Truly such a great experience. read more

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Smith Teamaker on 23rd is such a cute spot. The shop display is always beautiful, and the music selection is calming and nice. It's the perfect place for a solo tea break or a quiet tea time with friends. They offer a small selection of snacks like scones and breads, and there are plenty of tea options, from classic blends to seasonal specials. I love their different tea blends. Today I attended one of their events for a wreath-making workshop, which was a lovely experience. The staff were so sweet and helpful, and combining wreath making with tea tasting was such a wonderful idea. I'd love to come here more often for solo tea time. Just note that seating is limited, so it may not be suit for a larger group. read more

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Stopped by for a cuppa before our early dinner reservations down the street. Went for iced since it was a hot day. Will need to try this hot next time. Staff was friendly. AC was blasting. read more

Smith Teamaker - Tea Rooms Near Me - Portland, Oregon

Cute place. Nice selections where you live tea or not. Bat seating, table seating, and outside. The service is top notch. I had the golden pineapple lemonade and it was refreshing. read more

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1/3/24- I think I might become an avid tea drinker.... Picked up a combination box of No. 55- Lord Bergamot/ No. 96- Jasmine Silver Tip..(local retailer).. Why ? 1. The colors of the box and because there were two varieties to try. 2. My vegan son has been wanting me to make an Earl Grey vegan scone-.. 3. I've been reading and researching the benefits of Bergamot.. Beautiful dark colors of the tea and such a nice sachet.. Flavor.. five stars- very smooth- and not overpowering with equal flavors.. Sometimes you know.. and this tea is a keeper..! read more

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This place has a lovely aesthetic and kind service. I went here when I was feeling upset after a doctor appointment. Got the lavender haze latte and everything is all good. Super queer, friendly and cool outside seating. read more

Smith Teamaker - Outside seating - Tea Rooms Near Me - Portland, Oregon

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The staff members were very friendly and helpful. They have a wide selection of some very nice blends of teas. I purchased the little canvas bag of six different tea sachets (masala chai, ginger rising, golden light, dandy detox, rose city genmaicha, and soothesayer). I also picked up a bag of looseleaf ginger rising, and ice cream royale (full leaf oolong), as well as a box of gingersnaps. The masala chai is delicious, as is the ice cream royale! I was worried that the vanilla would be overpowering, but it was actually very nicely balanced. read more

Love this place! You can a choose your own tea flight for $12. If you like one of the teas you selected and want to buy it it is 10% off! Indoor and outdoor seating. Inside has nice AC and is very cute! Bar stool and table seating. Service is very friendly and helpful! Paid street parking nearby. read more

Smith Teamaker - Tea flight - Tea Rooms Near Me - Portland, Oregon

Not worth it! I love their teas, the barista is rude and not friendly for the price it simply isn't worth it.

This is a very pretty shop with wonderful teas in different formats (bags, loose leaf, iced tea, etc.). The staff is very helpful and friendly. We tried a flight of tea and it was delicious. The flight helped us choose what to buy and bring home. I highly recommend visiting this place if you are a fan of high-quality tea or love buying Smith tea at the grocery store. read more

I like Stumptown Ethiopian cup after cup of coffee in the morning, just a cup or two of Smith Tea in the afternoon and Breakside IPA (not counting) in the evening. Like what I like - my fav better buzzzzzin beverage daily fixes for my persnickety taste buds. As for tea there's no better place than Smith on 23rd for tea choices, friendlily service in a convivial and contemporary setting. Pull up a seat inside or outside on the sidewalk. Sip and relax! Take tea to go. At home I go with Earl Grey, Lord Bergamot black tea with refreshing blackberries, juicy mango and orange peel. Smith sources tea farmers caring for soil and plants with sustainable "quasi-organic" practices. I like quality - like that alot! Why - it's Smith tea for me! read more

Smith Teamaker - Order tea - Tea Rooms Near Me - Portland, Oregon

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As a tea lover this is my dream spot. Smith tea is based in Portland also which is cool. You can smell all the teas before picking one. They do all kinds of tea lattes and a tea flight which I definitely want to try when I'm back. I got the seasonal "lovers leap" blend for Valentine's Day which I loved. They put a lot of care and precision into the teas and brewing methods. You can really tell. It's expensive but the quality is top tier. Employees are super friendly as well. Come here!! read more

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My co-worker told me about this place so I had to give it a try! It did not disappoint. I gave 4/5 stars because I had the seasonal lovers leap cup of tea, which was good, but the cashier recommended it and it wasn't as sweet as I'd have liked. Still a great place for tea! I'll try a different blend next time! read more

An upscale tea house here in Portland, OR. Enter inside and the aroma of fresh brewed tea will tickle your senses. There you may have your selected tea brewed and made to perfection. The warmth of the tea will keep the cold December weather chills away from you. The place is welcoming and they have a wonderful selection of quality teas. read more

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A cute mix of store and cafe. There are areas to buy the tea leaves and small sample containers so customers can smell the different teas. For the cafe portion, there are many different tea options that customers can choose from. The indoor and outdoor seating is also convenient. I should also note that the outdoor seating has heaters my friend and I weren't freezing while drinking our tea. I had a matcha latte and my friend had black lavender fog. We both enjoyed our drinks. However, at the end of the day for me, the lattes were well made but not something I would purposefully seek out. The people who served us were also lovely and helpful. I will say though, if you are visiting and a tea person, that you should at least check it out once as there is a large variety of teas and they have some limited edition teas that I haven't seen elsewhere. Also note that if you are looking to eat anything aside from a small pastry, there wasn't much to eat, although my friend and I did go later in the day, so that might have played a part. read more

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I wanted more. The tea I ordered was an iced Jasmine tea. It honestly had no flavor and tasted like water. I was really hoping for a jasmine flavor. They offer other teas on the menu. Maybe if I tried something else, the tea would have tasted better. The staff were not that helpful when I asked about the tea I just received. Noted. You can buy teas to take home as well. I was not impressed. read more

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If you're not one of the millions of people that run on coffee and prefer tea, this tea shop has an amazing selection of drinks and tea products. The shop is cozy with tables for relaxing with a cup of tea or doing some work. It was quiet when I visited on Thursday afternoon, almost too quiet. There was soft music playing in the background, but I would've preferred it to be a little louder as I felt our conversations could be heard by everyone around us. The girl working there was friendly and offered some helpful suggestions. But I already had my sights set on their S'mores & Tea Flight ($15). It featured three s'mores made with different kinds of tea-infused marshmallow fluff and paired with hot teas. It was very unique and the presentation was cute. You can tell their teas are high quality from the aroma and taste. I really enjoyed the Jasmine Silver Tip and bought tea bags ($12.99) to take home as well as some Golden Light ($13.99). Since I had the flight, I was given 10% off which was nice. Tea can be boring, but they make it exciting by offering things like flights and teas on tap. They also have seasonal flavors that rotate. As an avid tea drinker, I wish there were more tea shops like this around. read more

Smith Teamaker - S'mores & Tea Flight - Tea Rooms Near Me - Portland, Oregon

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The shop smelt so good when I first walked in. The workers were very helpful and they have all the teas set out in little jars for us to smell. Will definitely come back if I'm ever in the area to try more tea! read more

Smith Teamaker - Tea Rooms Near Me - Portland, Oregon

My friends and I came here to kill some time in the middle of a hot day a couple weeks ago, and it was a really fun Portland experience. We got 2 tea flights to share between people (each flight has 3 teas) and total was $28.23. Pros: - Pretty tasty tea! And a very wide selection of different kinds ranging in bitterness and darkness. I like the flights because they give you a little card telling you where the tea is from, fun facts, etc. We did a white tea, jasmine pearls, 2 oolongs, black lavender, and "Shu cha pu-erh," a fermented Chinese black tea. In general, we loved all our choices and each had our favorites. They gave us little shot glasses to share the tea in. - Really nice service, the guy helping us out was very patient with us while we chose our tea flight, and gave us good advice/tips. We did have one funny moment though where he said the fermented Chinese black tea is "very different" from regular teas, and that it might be darker/more bitter than we're used to. When it came out, it actually tasted just like the Chinese tea served at some dim sum places hahah right up our alley. But thank you kind white guy! - Really nice AC inside, clean bathroom, cute seating. Not a ton of space, but good enough to fit 3 small parties. It's definitely a nice place to kill time and just sit for a long chat. They also have other drinks there too if you want to buy a personal one for yourself. - The tea was warm but not too scalding hot, which I liked. Cons: - could be "pricier" if you're used to just drinking your tea at home, but we liked the experience and didn't regret it. Would recommend for people from out of town. read more

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We accidentally found this tea shop. It sells Smith Teas in bags and boxes. They sell macaroons also. Of course, all types of Teas and Chais can be ordered. All the teas are numbered by flavors or types of teas. The shop is cozy. Not for large groups. There is seating outside available also. read more

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As I stood at the counter ordering my matcha latte, I saw vanilla syrup on the counter behind the cashier. I asked if I could have vanilla in my matcha and they said no, stating it was for a specific drink only. To decline a bit of the available vanilla syrup in a customer's drink is the antithesis of customer service. Utterly ridiculous in my opinion. read more

This is a tough one. I love Smith teas, although they're a bit spendy. I was hoping a chai latte in the store would be this flavorful warm drink with delicious spices. I was unfortunately served a very bland warmed oat milk with a mild hint of spice. It was pretty awful. For the drink alone I'd give them a two, but the store and people working there are lovely and I'm going to chalk that drink up to a total fluke (hopefully). read more

I loved this place. I wish there was one where I live. The tea was light, distinct flavor and refreshing. I ordered the marigold tea latte and it made he want to purchase another one the spot. I even purchased the tea to make some at home. I am a huge fan. read more

Smith Teamaker - Marigold latte - Tea Rooms Near Me - Portland, Oregon

Terrible experience today at this tea shop. I asked for an iced tea without added ice and the clerk was rude and trying to have an opinion about my dietary needs. She then diluted the tea so it had zero flavor. Overall terrible experience I suggest this shop manager tell the employees to keep their unsolicited opinions about client's diet to themselves and learn how to make a decent tea considering how much you charge for it. Also the cup was not even compostable which is terrible for a so called local company. read more

The Smith Tea shops, and all around brand, are probably one of my favorite. However, at times the service and wait times are a bit inconsistent. Meaning, sometimes I feel like I'll wait forever to get my tea, and other times it's perfect. I personally recommend the Oolong and White teas. They also have a caffeine free tea called, "Soothesayer" which is great too! If you're up for an adventure make sure to check out, what I think is their corporate headquarters, on the east side and order their flight of teas! All in all, a great, laidback atmosphere and cool place to get some work done, meet your Bumble date at, or to stop in in-between running your errands or browsing the trendy shops up and down 23rd. Just make sure to bring your wallet and a smile. Order anything more than a tea and a pastry and by the time you get home, you'll scratch your head wondering "where did all my money go?" My guess? The the parking meters, (which seem to increase all around Portland every few months), and the generous tip you left for Smith's hard-working employees who slaved away at making your $7 tea-latte you simply won't find anywhere else. read more

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This is the perfect location for a gaggle of gals to swoop in for a spot of tea on a sunny Sunday morning before heading out to wine country. Not being much of a tea aficionado I always end up with chai as it's the closest tea beverage that I can get to resemble a coffee drink. This particular chai beverage wasn't amazing or anything. I feel like it could have been creamier, spicier, rocher, these are all standard qualities in any chai I've loved before. It sure looks pretty in the picture. The gals, all of them, they got an individual teapot and they asked for a whole bunch of extra teacups so they could sample each other's tea. Quite a brilliant tea sampling strategy that worked out very well. They all got a taste of everything except my chai which I gave such a lackluster review for. One more thing, if you have an inactive debit card and a whole lot of cash, you can't pay. You better have an awesome BFF to buy your beverage for you because they don't take cash. The more you know. 2022 - Review # 38 read more

Smith Teamaker - Masala chai - Tea Rooms Near Me - Portland, Oregon

Such a beautiful space and great service. Both the avocado toast (opt for the drizzled cheese made from white tea) and banana toast were complex and a step-up from what you'd normally find. We also enjoyed the tea latte. The miss was the Oolong Gaiwan service ($12.) Its not a functional and clean experience, quite messy actually. Even the server spilled some and indicated that will happen, why the little white ceramic cup doesn't include a spout is beyond me. The tea itself was delicious, but the premium is not worth it. That said, it's a joy to visit and I will return. read more

Smith Teamaker - Oolong Gaiwan (?): a big fail, messy. - Tea Rooms Near Me - Portland, Oregon

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I was today years old when I found out that Smith Teamakers' founder is a Portland native! Thats pretty awesome, as we all walk by the fancy lookin teaboxes when we're at the groceries. My matcha latte was a bit bitter for me, next time Ill ask for it to be more sweetened. Their matcha mousse marshmallow parfait was a joy to eat. I did wish the matcha and chamomille flavors were stronger. But the mousse texture and the torched marshmallow were great! The staff were friendly, but when I had a question and was waiting at the counter, they werent attentive until I had to say something to break up their conversation Id come back to try their lemonades!! They have a fun menu read more

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High quality teas and a wide selection to choose from. Got a cup of the rose city genmaicha green tea, which had nice light floral and toasted rice notes. Barista is attentive and I saw them carefully timing the brew. They also gave me some honey on the side, which was great to control the sweetness if you want to add any (though not needed as the flavor is great alone imo). They sell bags of the tea to take home as well! read more

Smith Teamaker - Tea Rooms Near Me - Portland, Oregon

Very nice new location. The interior is great for a date or working. Seems like things are still settling down so service could be better, which I'm sure they will! More of a grab-and-go and fast pace atmosphere here and some of the options are different from the tasting room on the East side. Their flights here are fixed and not able to pick like on the East side. We tried the Wellness Flight with three herbal teas. All of which are very unique and different from one another. My favorite was the Sooth Sayer that was the right amount of minty and refreshing. Would totally give this place another try. Their food and bakery look pretty good, as well as their lattes. read more

Smith Teamaker - Wellness Tea Flight - Tea Rooms Near Me - Portland, Oregon

Always nice people working and good selection of tea. They get to know you and provide recommendations

I've been waiting for this cafe to open, as I love what the chef here did at Park Avenue Wines! This is a perfect place for a light but filling lunch. I went with a group of my friends and we all didn't think we'd get full (one had even made plans to get pizza afterward), but we did, and everything is healthy, tasty, and beautifully presented. I got an iced lavender London Fog, which was great on a 95 degree day. I'd personally prefer for it to be stronger, but it had a good but not overpowering lavender flavor. I was disappointed they don't have the nitro tea on tap, which was on the website, as I really love it at their SE location. I ordered the Rainbow Carrots & Barley bowl. It was perfectly dressed, fresh, and had a lot of fun components. I liked the soft cheese smeared on the side, as well as fresh and roasted carrots. And the citrus (looked like grapefruit but was sweet) added a perfect amount of sweetness & tartness! All of my friends' bowls were gorgeous. They have outdoor sidewalk seating, all are 2 tops but easily moveable. Some are covered by the building's overhang, but otherwise no coverings, and I'm not sure it would be enough for a rainy day. read more

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Smith Tea is a Portland legend. https://www.oregonlive.com/business/2015/03/steven_smith_tea_tazo_stash_st.html This is their new flagship cafe for locals and visitors to experience. Steven Smith built the Portland tea culture and sold his previous two tea companies. Since, the focus has been on a smaller scale operation focused on quality. Smith is known for their artful blended teas. The tea menu today covers varieties of white, black, green, oolong, pu-erh and herbal teas with no caffeine. They are also pursuing wellness blends, apropos, plants were our first medicinals. The inside is clean and modern with warm woods, and there is outdoor cafe seating on the sidewalk. The building was designed by https://www.yelp.com/biz/allied-works-architecture-portland and continues the themes of their earlier Ann Sacks building next door post the natural gas explosion. The interior is by local interior architects Osmose Design which is also charting a national reputation. The interior has shades of grey against pale English green and white oak counters and shelves. The food is mostly vegan, and gluten-free. They have mixed tea into the ingredients, but there is not a strong taste of tea in them. The Smith bowl is lovely, with lemony multi-colored quinoa, nuts and fresh apple slices. There are two tables inside which could seat a group, and interior and window counter seating on cork covered stools. It's a great stop for a light meal with a breakfast-lunch menu served all day. They have cups and pots of tea, and usually 4 iced teas available. Very nice addition to their SE cafe. read more

Love this place always. Picked up the seasonal tea for Spring. The ambience is beautiful. Simple and welcoming. The service is wonderful. Friendly and helpful. Now on to the matcha latte. Best matcha in town. Can't recommend this place enough! read more

This is still our favorite tea spot and place to share with friends. We went in for tea and a friend got a marionberry pop tart. I asked to steal a bite and it's unlike any pop tart strudel type thing we'd ever had. It's so flaky with marionberry jam on the center and the frosting was the perfect amount of sweet. It was at peak sweet before becoming too sweet. I got a black London fog and they got darjeeling and lord bergamot teas. I was hoping to get more of the lord bergamot hand lotion but they're out until they have a manufacturing agreement down (I don't remember exactly how it was worded). But they did have a peppermint one so I picked that up. This is really good tea, it's worth picking up a bag whenever we're in the area. read more

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First things first, I am in love with their everything "bagel". When I ordered it the cashier said that its not technically a bagel because it's better than one. She was not wrong, that was the best everything "bagel" I've ever had. I wish I ordered one for myself instead of sharing it with my boyfriend ugh. I love the soft bread and the roasted tomatoes right ontop. We also ordered matcha lattes and they were sooo good! I like matcha but not a huge fan because a lot of places sell low quality matcha unlike here! Their matcha is high quality and you can obviously tell by the taste. Our entire experience here was great, give this cafe a try!! read more

Smith Teamaker - everything bagel - Tea Rooms Near Me - Portland, Oregon

Cute shop to pop in and grab your tea or sit and sip. Very clean from the counter to the bathrooms, seemed relatively busy on a Sunday morning, service was quick and friendly, and of course the tea tasted awesome! If you buy a tea flight ($12) you get 10% off one of the bagged teas in that flight. Which makes for a great opportunity to sample three before you make a final decision. read more

Smith Teamaker - Inside - Tea Rooms Near Me - Portland, Oregon

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My first time here and my drink was delicious , I could've had it sweeter but I got accustomed to the sweetness level and it made me appreciate the flavors more I got the black lavender London fog ‍ so tasty, I'm thinking about it 12 hours later The person who helped me was very kind, not pushy, helpful, and efficient making my drink while helping others ordering read more

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I have visited their larger location many time and decided to finally check this one out. It has a cute little cafe vibe and looks like a great place to do some work or catch up with a friend. There was also a seating area outside with heaters that looked cozy. I tried the Meadow Oat drink which featured their meadow tea with steamed oat milk and maple syrup. It tasted just like a warm apple pie drink, perfect for a cold day. I have also had their black lavender fog latte before and it is one of the best London fog variations I have ever had, their black lavender tea is so tasty. Many friends have liked their chai, through it is way too heavy on cardamom for my personal taste. The food looked fresh and tasty as well, I'm looking forward to coming back here and trying one of their toasts. read more