The management at that store is probably the worst management I have ever came across…read more I watched a manager I think his name was Jason talk to the other employees horribly. It embarrassed me, so I can imagine how it embarrassed the other employee. It made me very uncomfortable and I ended up leaving, just very unprofessional. Also the store is in a nice area, maybe take the time to clean it up

i came in a few nights ago, i was loosing air. and a young lady and man where thankfully at the…read morestore. it was coming close to closing time. but the young lady came out and helped me with my tire in any way she could. she even let me barrow her toque wrench she let me barrow her tools. she even went above and beyond and helped me loosen my lug nuts. she helped me find where my spare tire was. even noticed where the actual issue was on my original tire and then helped me plug it and loosened my lug nuts again for me and even aired my tire back up. i was heading to west Virginia and in need of help and they went above and beyond for me. I could not be more grateful they where there to help me. and the young man helped me select the exact stuff i needed in store. i believe the names where Paul and Desiree. i just want them to get a shout out they really deserve it. you got some great compassionate staff here at 3651 Massillon rd. Uniontown oh.

Whatever you do do not buy a car without doing a full review of it I recently bought a car there…read moreand was lied to regarding the car's issues intern I drive I drove the car for one week and had to junk it lost $2,000 the lady lied to me told me it was a minor issue I went back in front of her they told me car is bought as is whatever happened to be an honest that's a lost virtue so is this company a lost cause.

Unprofessional staff, poor communication, and a very frustrating experience from start to finish.read more

I took my wife's Rogue in for an oil change. While waiting in the lobby, the service advisor hands…read moreme their, "Automobile Status Report." She informs me that they are recommending "rear differential service" & "transfer case service." Instead of a $79.95 oil change, they wanted me to authorize the work on their recommendations with an out the door price of $289.44. I politely informed the service advisor that my wife's Rogue doesn't have a REAR DIFFERNTIAL or a TRANSFER CASE. Advisor said I was wrong. I invited her to check the VIN. She checked her computer and came back with, "Oh, I am sorry. You're right." I thought about this all the way home. I called and asked to speak with the service manager. When he called back, I explained. I was left with the impression he wasn't too concerned about why I would never set foot in that dealership ever again. I will leave it to you to decide whether this is a reputable business or not.

I sold my 2021 Nissan Sentra to Fred Martin Nissan, Lou and Jeremy, for $17,500, October 7, 2023…read more Lou and Jeremy both told me that the payoff was $17,499. I kept asking Lou if that was the amount the dealership was sending to Nissan Finance and he kept telling me that $17,499 was the payoff. I received letters from Nissan Finance dated October 11th and October 18th certifying that payoff was was received for the 2021 Sentra in the amount of $17,024. $17,499 [stated payoff] minus $17,024 [remitted payoff] equals $475. I later learned that Fred Martin Nissan did not provide full disclosure or complete transparency in the Vehicle Sale To Dealer Agreement, Payoff Amount, $17,499. The dealer did not disclose that they inserted their $475 "Buyer Fee" into my payoff amount of $17,024. The FTC says that bogus fees like this are not to be hidden by the dealership.

I just leased a new 2026 Palisade from Marhofer Hyundai of Green and couldn't be more pleased with…read morethe whole process! I highly recommend them and will continue to use them for future purchases. I drove just over an hour to them as I was looking at used Subaru Ascents and they had the best selection of them for the best prices. I was peering through some windows in the parking lot when I was promptly greeted by Audi Petty. She was friendly, knowledgeable, and helpful without being pushy at all. I told her why I was there and she went over all the Subaru options. She test drove each with me and went over all the features. She seemed to have such an understanding of what I wanted and what was most important to me so she suggested I try a used Palisade as well. I was stuck between which vehicle to select and she and her manager, Breanna showed me an easy side by side comparison with numbers included. Breanna suggested I look into leasing a new one considering how little I drive, which I had not considered. She pulled hard numbers for me and explained the lease in great detail. I was given all the time I needed to think about it and they were not pushy at all. I decided on the lease and things progressed quickly from there. (My laptop ended up dying and I needed to check in with work so Audi found a way to get me plugged in so I could keep working) I was in the finance office signing papers within 20 minutes. The finance lady was very kind as well and made that part such an easy process. She didn't have that need to "manslain" everything to me. As a woman who was there alone, I LOVED working with all women the entire time! Getting a car can be such a long terrible process and all 3 of them made it such a quick, painless process. I was so pleasantly surprised and walked away with a brand new car that I love and that was within budget!

I am extremely disappointed with the service at this dealership. I drive 45 minutes specifically to…read morecome here, and I've consistently brought my car in for regular service ever since purchasing it from this location. I'm very particular about my vehicle, which is why what happened today is completely unacceptable. The Service Writer (Hunter) decided it was appropriate to use my personal vehicle as a demonstration car for another technician who wanted to learn how to drive a manual transmission -- without my permission. This second individual had absolutely no business being in my car. After they parked it, both of them remained sitting inside for another 30 seconds, doing who knows what. When they finally exited, the second technician was holding a vape device, leaving me concerned they may have been vaping inside my vehicle as well. This behavior is inappropriate, unprofessional, and a clear breach of customer trust. It is unethical to treat a customer's vehicle this way under any circumstances. I immediately requested my car be removed from the service bay before any work was performed. Based on this experience, I can no longer recommend this dealership for service -- or for anything, frankly.

Today being 10/24 was picking up a very large part order that Bob T created for our company and…read morebeing a large order checked order and corrected what was missing and Bob T took time with me to verify all were correct which his individual attention showed me how valuable I felt as a customer with respect and patience!! Thanks for the awesome help!!!

This lady right here her name is Theresa is by far the rudest person I have ever dealt with in my…read moreentire automotive career, I ordered the part online I was billed for the part, who ever took our order put the order under a different business. When I showed up to pick up the part they advised me that this is fraud and I am committing fraud, I was shocked and offended, they said that they couldn't accept my card because of the fraudulent activity. The forced me to go get cash from the nearest chase. I came back and they have to re bill me on another part so I didn't even get the same part that I paid for ! Thank god for another individual stepping in and helping otherwise I would of wasted a 2 hour drive 60 in gasoline and no part !! Will never return to do business with this place ever again as they are super mediocre

Worst auto parts suppliers will not stand by their warranty. Would not recommend to anyone. Save…read moreyour money and your time.