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    Snacks By The Pound

    3.3 (8 reviews)

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    Sweet Stuff

    Sweet Stuff

    4.0(31 reviews)
    9.6 mi
    $$$

    Good ice cream place. My son always gets the strawberry one…read more Good enough sweetness.

    SHOP AT THE HEAD NUT CANDY SHOP NOT HERE!! If I could give zero stars I would, and by the look of…read moreother reviews they would deserve it. Spent almost $50 on candies and treats, and firstly all of the "bulk" candy was clearly stale and had been out for a long time. My partner and I also purchased treats called "thin mints" (which any google search would tell you thin mints = girl scout style cookie treat) but when we opened them at home they were peppermint patties, a completely different treat and not something either of us like. We went back today to see if we had been given the wrong thing or if they could help us, and the woman there (assuming she was the owner/manager by her demeanor) was so so unprofessional and dismissive! We walked in and no one greeted us, the "owner" woman was at the register on her cell phone talking and turned away from us upon walking in. After a few minutes a young girl came out and helped us, so I explained the miscommunication the day before. The owner (note, she was also in the store the day before during our initial transaction) interrupted to explain in a pretty condescending way that they meant something different by "thin mints" and that we clearly did not know. She then got back on her phone and turned her back, clearly did not care that a customer was unhappy. I explained to her employee that this was clearly a miscommunication and can they help us with switching to a candy we like or give us a refund, and she quickly refused and offered no other path to making the situation right. So disappointing to want to support a small business, just to realize they completely don't care about what they are selling or who they are selling to. Seriously, go to the Head Nut candy shop in town instead.

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    Sweet Stuff - Cookie dough with sprinkles

    Cookie dough with sprinkles

    Sweet Stuff - Ice cream

    Ice cream

    Sweet Stuff

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    Mueller Chocolate - Assorted Chocolates on display at Mueller Chocolate Co

    Mueller Chocolate

    4.2(5 reviews)
    3.4 mi

    This review is specifically about an order placed through their website and the corresponding (lack…read moreof) customer service. In December, I wanted to give some of my coworkers a sweet gift while supporting a local business. Mueller's has a location a few blocks away from our office in Philadelphia so it seemed like a great match. (This is posted under the Rockledge location since that is where their customer service number rings). After I clicked the 'buy' button on the website, I received a weird error message and immediately sent an email off to the customer service contact since I didn't get a confirmation email and it wasn't clear if my order went through. Long story short - my card was charged, but the order was never fulfilled. I called their customer service number twice in four weeks and someone dutifully took down my name, phone # and order but never called back. Similar lack of response to inquiries sent to their customer service email (no response to 2 emails after several weeks). The "contact us" link on their website has had an error message on it for weeks so that doesn't work either. All told I've spent several hours dealing with this and my coworkers never got their chocolate that I paid for.

    It's pricey, but well worth it. A Philly tradition, it's a must stop every time I'm back. The…read moreworkers are very nice. They make amazing varieties of chocolate pretzels. These make fabulous gifts!

    Photos
    Mueller Chocolate - Irish Potatoes made fresh at Mueller Chocolate Co

    Irish Potatoes made fresh at Mueller Chocolate Co

    Mueller Chocolate - Chocolate Tower Featured on the Food Network

    Chocolate Tower Featured on the Food Network

    Mueller Chocolate - Double Dipped Chocolate Covered Pretzels at Mueller Chocolate Co

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    Double Dipped Chocolate Covered Pretzels at Mueller Chocolate Co

    Snacks By The Pound - candy - Updated May 2026

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