This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

Great job at an affordable price. Cleaner showed up on time and the quality of work was superb. I…read morewill hire them again.

Looked into this company to help with starting cleaning services for my mom & dad. Great customer…read moreservice, my mom is very particular and the gentleman who spoke to her took down as many notes as possible so when the crew came the following week, they knew exactly what had to be done. Unfortunately, we couldn't do the consistent cleaning every 4 to 6 weeks but we will definitely be calling them moving forward for any time We need a deep cleaning or regular service.

Mid service. Be careful with your stuff or else you will find them in trash. The coordinator will…read moretake your service order on size of house and then he will call and waste your time discussing that it's taking long for maids to finish work which was agreed. And will ask to increase the price. Not an idle company to have regular service from. ILLMANERED OFFICE STAFF.. THE ONE WHO TALKS ON PHONE FROM THEIR OFFICE.

Quick, efficient, and they always do a great job. I highly recommend them to anyone who asks for a…read morereferral on my FB page.

I contacted Cleandae in December on short notice when I found out we were having guests for the…read moreholidays. I contacted other cleaning companies but Cleandae answered my request for quote quickly. They were wonderful to work with the entire time-very good communication through the entire process. All the housekeepers were very nice and professional and we were extremely happy with the work they did. I will definitely hire them again!

Anthony's service did a great job for my rental property which was left in a pretty bad condition…read moreby the tenant. They were responsive to my request for a quick turnaround. The team that showed up for the clean-up didn't get alarmed by how bad the unit was. They took the conditions in their stride and proceeded to almost restore the property to what I believe is the best they could do. I would hire them again in a hearbeat.

I hired this company to do a deep clean of our home as a surprise for my wife's birthday. This was…read moremy first experience hiring a professional cleaning service and I couldn't be happier with the experience. From the very beginning, their communication was excellent. They confirmed everything ahead of time, answered all my questions, and showed up exactly when they said they would. The cleaners were very thorough and professional. They went above and beyond, and the house looked spotless when they were done. Every room looked like it did the day we first moved in and the little details they took care of did not go unnoticed. My wife was blown away and so was I. They definitely exceeded my expectations and I'll be calling them again for regular cleanings moving forward. Highly recommend if you're looking for professional, reliable, top-quality service!

Cypress Cleaning Team has saved the day! I am new to the moving in/out process of rental…read moreproperties. My husband and I failed to read the fine print on the move out checklist, which read "the home must be professionally cleaned". At this point our belongings were moved out. We just needed to clean. Our official move date was 2 Days away so we still had time. Around 3AM, I jumped on Yelp to search housekeeping services. Upon my search a questionnaire popped up. I input the necessary information (service date, square footage)etc. Like magic a mass message was sent to available businesses. I received a response from The owner 2hrs later. What luck!! Two of her staff members were available to stop by at 7pm the same day! I shared the smart lock code, the team arrived promptly- I know this because we get notifications. The flat fee worked within our budget. I submitted my payment after the job was complete via Zelle. My husband stopped by the next day, he forgot his car vacuum. The team was kind enough to leave it on the countertop in the kitchen. He walked through the house to review their work, everything was spotless. The upstairs carpet had those cleaning streaks - so you know they put in some hard work. The rest of the house was well done, all I can say is that I am grateful for this business responding to my request so last minute. With Thanksgiving being just days away I was lucky they responded to my service request so last minute.

Cypress Clean Team is the best! They have been cleaning our office for over 3 years now. I love…read moreworking with them. Crystal is great when you need her. She is very attentive to her customers and the ladies that work with her. I needed to change my appointment the day of and Crystal and her ladies made it happen and got my office cleaned on the same day it is usually done. Thank you Cypress Clean Team for always being there for your customers and for treating us like family!

I have been with this service for almost 2 years I have the same crew that comes Thelma. I don't…read morehave to check behind them I don't have to tell them what to do because they know what they're doing. They are so professional they're on time and my house is always extremely clean ! If Thelma was not at this company I probably wouldn't use them that's how much I absolutely love her team ! Glowran Phillips

The team of ladies at Lily-White Cleaning have been taking care of our home for the last 2.5 years…read more The ladies are kind, careful and detailed, and our house feels like a brand new home after every visit. They are reasonable on pricing and incredibly consistent and punctual (they never missed a day in the last 2.5 yrs). I would recommend them in a heartbeat!

Jack and also the office staff at Safe -Dry Carpet Cleaning were very professional and assisted…read moreso much at a residential property today in Katy , Texas that needed carpet cleaning

Had an appointment for 9am no communication and called them at 9:30, said they would be here by 10…read more Then rescheduled to 10:40, looked on their tracker app and at 10:30 he was still over 20 minutes away and not moving. I text them and told them to cancel and as any good business does they never called of responded. I understand running late but no communication is a bad business practice.