First time at this local shop on Rogers Road. Quick, efficient and friendly service…read more When you pull up you're greeted and offered a bottle of water right away. The team guides you into the bay (you stay in the car). Even though it's half for show, the team members shout out each step of the process to the other team members and they cross check one another to be sure everything is complete. This is appreciated since it ensures that you don't drive off with a loose filter or not enough oil. Added bonus, tire pressures are checked and adjusted, fluids topped off and windshield squeegee'd. Price is about what you'd expect. No bargain, but as always "you get what you pay for". I recommend this shop.

Everyone was extremely pleasant from the moment I pulled up until leaving. As soon as I got there i…read morewas greeted offered water and my hood was asked to be popped and I pulled into the bay in less than 2 minutes onba week day at almost 5pm. Service was very quick, like exactly 10 minutes. They made me smile and the crew seemed to work well together. I also love the convenience of staying in my car the whole time. I highly recommend this location!

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

I love how they treat customers the way they would want to be treated if they were on the other…read moreside of the counter. The first time I went for maintenance service I loved how transparent they are, took the time to explain things, sent photos so I could see what they were doing. I recently had bad news about my car and they went above and beyond to get me information on how to address it with a warranty I didn't know was still valid. TBH, I might never have found out except that the guy decided to look it up and figure it out--All for something someone else will be making money off of.

I had a flat tire in the Walmart parking lot. I couldn't drive on it so I grabbed a can of…read moreFixaflat. Ironically, Firestone is right there. So I pull in and ask if they would be able to plug the tire. Once you mention Fixaflat their only solution is a new tire for $300! I asked if they could let me at least put more air in the tire - NO! This is real customer service here! I would suggest if you need anything done with your vehicle, take it anywhere but here! To end my story, I drove across the street to O'Reilly's and bought a plug kit and 12V air compressor. I fixed it myself in their parking lot but they did offer to help. While driving to O'Reilly 's there was a WF police car behind me that quickly sped around me because I had my hazard lights on and could only drive very slowly. To serve and protect - lol. The world is full of helpful people . . .

Firestone is really a mixed bag. Either they take forever, or they are super unrealistically fast…read moreand charge an arm and a leg for it. I had new wheels put on my SUV last weekend and had an appointment at Firestone a few days later to get them aligned. This place is within walking distance of my office, so I figured I could drop it off on my lunch hour and then walk back, then walk back after I got off work at 5 to pick it up. I walked in and no one greeted me for a few minutes even though there were 3 advisors available. Finally, one greeted me and I gave him my key fob and walked back to work. Less than 30 minutes later, my car was ready. Fishy. I'll preface by saying I work in the automotive industry so this was a little too fast for a wheel alignment, especially given how full the shop was when I left. Not only was it weirdly fast, but they charged me $130 for less than 30 minutes of work! Absolutely insane with their price-gouging. Yeah I won't be back here.

Not a good experience here. Stopped in to get a tail light replaced, there was already a wait and…read morethe waiting room now has only 5 chairs. Finally, my car gets pulled in and see my hood up. I asked one of the techs, "You aren't changing my oil, right?" He looked at me like I was nuts and said no, just tail light replaced. Hmmm ok. Next thing I know, I hear him tell another tech, "It's just a tail light on bay 3!" Ummmmm In the meantime, the franchise owner (I think?) comes in and he's speaking to another Jiffy Lube on the phone and he was very brusque. He hangs up, then the tech walks in and is patiently waiting, the owner says "Do you need to get in here?" He didn't speak to the tech very nicely, it was just not professional, especially with a waiting room full of customers. The man was driving a black Cadillac, if that's the owner, not sure. Finally leave and I get about 1/4 mile down the road and my car tells me my hood is open. I pull over and sure enough, they had opened my hood for no reason! A tail light has NOTHING to do with needing to open the hood. I'm so glad that I was paying attention because I really think they were planning on changing the oil without my permission. I should have just gone to the dealer, these quickie places are just no good and have piss poor customer service and pretty sketchy techs. Skip Jiffy!

DO NOT EVER TAKE YOUR VEHICLE TO THE JIFFY LUBE ON CREEDMOOR RD. IN NORTH RALEIGH…read more I brought my car there for state inspection and caught them replacing 4 good light bulbs with defective ones to charge me an obscene amount to replace them. When I said I would report this to their CEO, Tyson called me a "douche bag". I had the vehicle inspected 24 hours earlier at Pep Boys and all lights were working. Needed to prove what many others had previously said about their scam.

Well, still a lousy place to stop for anything!…read more Showed up at 7:30 am tomorrow get a rear brake light replaced and I was told that they wouldn't be open for at least an hour because nobody with a key was there. Ridiculous. Avoid this location and go elsewhere. Completely unprofessional and useless.

I had a tire rotation done at this Valvoline in October 2024, and it resulted in significant…read moredamage. When I returned recently for another rotation, the same shop could not remove the lug nuts they had installed. Acura inspected the vehicle and confirmed stripped studs, two broken studs, and hub damage caused by improper torquing during the initial service. The repair cost was $1,585.11. I would strongly advise avoiding tire rotation services at this location. Valvoline denied responsibility, despite detailed documentation and a technician's explanation from Acura. This was a costly and completely avoidable situation.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I have purchased 2 sets of tires from Atlantic and have been very pleased. The free rotation and…read morebalance on purchased tires is very helpful to keep the tires in great shape. They do a great job.

MY FIRST VISIT... They were horrible!!! Extremely Poor Customer Care/Service..... I drove into the…read moresite with a leaking tire at approximately at 10:30 am.. Only to be snarkily told to come back after 1:00!!! When I returned at approximately 1:15, I again snarky told to find a place... and again reminded that they only patch and not plug.... I DON'T CARE, JUST TREAT ME WITH RESPECT, AND BE QUICK ABOUT IT! ..... I left without service.

Synopsis - This is the place to bring your vehicle for fast and convenient service, and great…read moreemployees. I noticed most of the reviews are from the past years. I would take previous reviews with a grain of salt as there may have been different employees working there at the time and they have since moved on. I stopped by for an inspection and was taken in right away. The gentlemen working were incredibly respectful and got me in and out in less than 15 minutes. The waiting area is clean and comfortable and the guys keep you in the loop with anything going on or any services needed. I've been bouncing around trying to find a shop that is understanding of street legal mods on my vehicle, and I've finally found my place. I won't go anywhere else nor will I ever recommend anywhere else from now on. You really can't beat the price or the value for your time by heading to Jiffy Lube. Again, it'll be the only place I go to from now on. 5 Jiffy-Quick Stars out of 5!

On July 22, 2025, I visited Jiffy Lube, located at 950 Durham Rd., Wake Forest, NC, to recharge my…read morevehicle's air conditioning system. After the service, I returned to the car parked out front and immediately noticed no noticeable improvement in the AC performance. I assumed it might take some time to feel the effect while driving, but unfortunately, the system never improved. Today, I returned to the same location to report that the AC was no colder than before the recharge. I was told that there may be a leak in the system. When I asked why this wasn't addressed during my initial visit, I was informed that leak testing isn't part of their service, as they are "not mechanics." I was also asked whether I had explicitly requested a leak test, something I wasn't aware I needed to ask about. Frankly, I find it unreasonable to expect the average customer to know all the correct technical questions to ask in such situations. I relied on their expertise to explain the potential issues and limitations of recharging an AC system, beyond simply confirming that the compressor was functioning. That didn't happen. In the future, I will not use Jiffy Lube for anything beyond basic oil changes, the service they're best known for. Based on this experience, I would strongly discourage anyone from relying on them for anything outside of routine maintenance, especially given their admission that they are not qualified mechanics.

Great service. I made an appointment for rear brakes. I arrived on time and the car was complete in…read moreabout an hour and a half. However they also pointed out I had a blown strut, a leaking lower thermostat housing that I didn't even know existed and of course offered the standard mileage work up. Excellent work done and a great customer experience. I'll be back.

We are traveling and scheduled a tire replacement for our travel trailer. I gave them very…read morespecific information on their recorded line and scheduled the installation. When I got there, they told me they do not do travel trailers and refused to do the work that was scheduled. I even offered to remove each tire and re-mount myself. The manager delivered that news unsympathetically. We went 200 yards down the street and discount tires did a great job. Strange that a road side help company could not figure that out.