I had an appointment at this office to renew my enhanced license and it was SO easy and fast! I got…read moreseveral reminder emails and texts. When I got there, I had a text message that let me check in and gave me a confirmation number. I entered the building to two smiling employees that welcomed me. There was clear signage as to which number was being served. Lots of seating was available. I waited no more than 5 minutes before my number was called. The man helping me was friendly and gave excellent directions as to what I needed to do. I was impressed with the overall experience. I also got lots of my precious time back as I had planned on a long wait. Great job WA Dept of licensing!

This is a good department of licensing located in Everett, Washington. I had an appointment and my…read more licensing situation was remedied in approximately one minute. The staff was very friendly, fast and efficient.

Had a great experience here today! Easily transferred my title. Wish I got the name of the lady…read morehelping me. She answered all my questions and ensured I received a tax credit I was eligible for. Was in and out in 10 minutes!

I've been coming to this auto licensing office for 8 years straight, and it was always great -- in…read moreand out in 7 minutes, friendly staff, no issues. That's the only reason I kept coming back. This visit completely destroyed that reputation. There were only three people sitting inside, yet I waited over an hour. Both women working there were rude to everyone, not just me. The attitude in the room was awful -- sighing, huffing, snapping at customers, zero professionalism. When it was finally my turn, the lady at the desk immediately told me she wouldn't be able to find my vehicle -- before she even touched the keyboard. Didn't click a single button. I handed her my driver's license and said, "Why don't you try?" Her response was just excuses: new system, this and that, more complaining, more attitude. It honestly looked like they didn't know how to use their own computers. I didn't catch her name, but I've never seen her there before -- and suddenly the last 10 bad reviews make perfect sense. The energy, the attitude, the complete lack of effort... it's all real. What used to be a smooth, pleasant experience is now a frustrating mess. I won't be coming back, and I can't recommend this place anymore.

Evidently I had been renewing my driver's license online for awhile, it was time to update my photo…read more& info after receiving a postcard notice in the mail. Info provided via QR code on the postcard and WA State Dept. of Licensing site were helpful. Unfortunately, the closest site in Shoreline was booked out to end of June! I can't chance driving with an expired license, so I started looking at other sites for available appointments. I snagged one for 5/8/26 at 0830 at the Seattle/Queen Anne site. I was also provided reminder updates prior and even on day of for check-in. Pro tips: Definitely make an online appointment versus hoping for same day service, unless you have plenty of time to potentially wait. Bring appropriate documentation to prove your identity and state residency. There's a list provided on their website. I had my current driver's license, car registration, passport, and car & homeowners insurance policies. Excessive, better to be prepared than not. Despite living in Shoreline, my appointment was scheduled at the Seattle/Queen Anne site. I gave myself plenty of time to locate it and find street parking. Thankfully, the parking rate via the app was reasonable. 45 minutes covered my time in line and the renewal process. When I approached the entrance 35 minutes early, there were folks already in line. Eventually this line stretched up the the sidewalk. Upon leaving, there was an even longer line and nearly full waiting area. Just saying. While I was waiting, I received a text to check-in to state that I was indeed onsite. This provided a secondary code to use upon entry and the check-in booth prior to being briefly seated. I literally was the first one served. Guess I did not need to be so early & freeze in line. That's on me though. I provided my current expiring license and answered all the questions asked. I even took a vision test to verify I no longer used corrective lenses/glasses for distance. I also declined my long time motorcycle endorsement. Note that driver's licenses can be renewed for either six or eight years. My photo was taken. This hopefully is an improvement over my passport and Costco membership card, lol. Turns out my ancient photo on record was since 2001! I finished up all the other things requested. Just make sure all the information on the temporary license is accurate on the screen before signing. This will be your temporary paper license until the renewed card arrives via mail. Note that there is an additional fee if payment is made via credit or debit card. No fee if payment is made via cash or personal check. I was done within ten minutes! Loved the humor and upbeat, friendly service from the gentleman at booth 4 that morning. I was expecting dour and curmudgeon service, ended up receiving the complete opposite in customer service. Props to that staff member! Many thanks! There's also a wall by the entrance/exit that had additional free informational pamphlets and guidebooks, just an fyi. Hope this Yelp post was helpful and that you have a positive experience renewing your driver's license onsite.

I arrived at 8:30 on a thursday, place didn't open until 9:30 (which I knew from looking on google)…read moreI was one of the first 7 people in line when I arrived as a walk in. when the place opened at 9:30 they only allowed 8 walk ins, everyone else who was outside waiting for almost an hour was sent home & made an appointment for next month to come back. I came in to get an enhanced license but enhanced license NEEDS an appointment, first appointment available was in October 20something, mind you it is the first week of September right now. So I just said f-it and only got my standard license because I need something. After waiting an hour & 30 minutes to be called after the place opened, I finally got it done quick at the booth. The amount of employees this place has is ridiculously understaffed, and the 4 people they had working were so. slow. between clients. if you've ever seen the movie zootopia, the sloths are faster in the movie. between each client the person behind the booth got up, stretched, stepped out to refil their coffee mugs, gave themselves a 10 minute break laughing with other employees in the booths, also not working. When the place opened the person who opened the doors informed us they were short staffed but "more employees would be arriving at 10" , which is fine and understandable.. but LOL. ONE employee arrived at 10:30 but gossiped with the other employees and didn't turn on his computer until 20 minutes later after catching up. In that time, another employee who was already there disappeared and didn't see them again the remainder of my time waiting. then after only accepting 8 "regular" walk ins, they still accepted about 5 "elder" walk ins (I don't know who is verifying their ages to be considered elder but I definitely got skipped in line by a 20 year old "elder") all the "elders" skipped my place in line as soon as they arrived and made my wait an hour and a half long after already waiting an hour outside before opening. the 8th walk in who was after me waited 2 hours and 15 minutes after opening. I got street parking from 8:30-11:30 and I made it back to my car 5 minutes to spare until 11:30. So if you need an enhanced license, you WILL need an appointment. Standard license, good luck coming in as a walk in if they let you in after waiting an hour outside before opening, just make an appointment to save yourself time, uber fees or parking fees (because they only have paid parking, fun!)

Here to come correct and raise the review of this location…read more HIGHLY RECOMMENDED: Before going to any DOL, go online and schedule your appointment. I made my appt online, arrived, texted to say I'm here, and they confirmed via text a 3 minute wait. SO EASY!!! So happy. These things were always dreadful, but no more, I was in and out in 10 minutes. Got my Enhanced Drivers License done, handed me my temp license, a few questions, verified my documents, took photo, paid, done. My advisor, she was very professional, friendly, prompt. Easy, peeeeeeeezzzzzeeeeeeeeeee.

Friendly, and quick. Went in for a walk in appointment and were taken care of within 30 minutes…read morewith no issues.

The one in Smokey point is fast and efficient. I got in and out in under 10 mins. Very friendly and…read morehelpful. Nice bathrooms too.

Discovered unexpectedly that my license had expired and I needed to renew my license asap. Decided…read moreto secure an enhanced driver license or Real ID. Every day at 8:20 AM the Redmond location releases same day appointments, I was lucky enough to get one of those. FYI every Friday at 4 PM they release appointments for the following week. Otherwise you're looking at booking out a month in advance. I was able to register and secure an appointment very quickly online -- although I will say that the website did not have EDL as one of its first options, which I think it should give the importance of that license now. I had to use the search bar to find it and only then did it pull up. It was confusing trying to make an appointment for a renewal but it wasn't just a renewal I was looking for. What was very helpful was the updating texts that reminded me of the appointment time and gave me the option to check in online. The helpful staff at the registration information desk confirmed my check-in. The waiting area was spacious with many chairs, and there were 19 kiosks which meant very speedy processing. I didn't wait more than five minutes however I had to step out of the waiting area for a moment and it was during that time that my number was called. The saving grace was the smart technology was that sent me a text informing me that my number had been called. Nathan Diamond assisted me. I had my previous drivers license which was then canceled out, my W-2 has proof of address and my photo was taken. I was given a temporary license that would function for 45 days but I could expect my license to arrive in the next 30 days. Organ donation was confirmed and I was given the option of putting my blood type if I had written proof of it, which I wish I had known in advance. I did not however have such a document with me so I was not able to put it on my card but I was told I could update anytime. I chose the eight year option which was about $144 out the door after all fees, etc. The five minutes or so with Mr. Diamond was really educational. I think I was out in 15 minutes total. The parking lot out front was free parking so no stress about parking. The staff was helpful so asked for their names. The two people at registration were informative and helpful as well.

Compared to California, this place is pretty organized and efficient. You don't have to wait long…read morehours. The facilities are clean probably bc it just opened. The front staff administrator checking people in was efficient but unfriendly. I asked her a question and she gave me a blank stare. She probably has a lot of people asking her questions all day so whatever. Glad Washington state has it together.

I used to use Beverly's for everything applicable when I lived in the area. I've always had great…read moreservice and if you can make it there during work hours during the week there's hardly ever a wait. When I moved to California, I went to transfer my car title down here and suddenly realized I had absolutely no idea where it was. The kicker, I obviously had to obtain a replacement from Washington where I purchased the car. I called Beverly's and they were extremely helpful and willing to do this out of state by mailing some stuff in. I am inexperienced and naive, so I messed up the paperwork TWO SEPARATE TIMES ( I know), and they were still so nice and helpful. They paid to send stuff back and held onto things for me so we weren't playing mail tag. I finally got my title today and I had to come on here and write this. Customer service: 10/10 Patience: 1000/10

Once again, another GREAT experience with this business. Pretty busy on a Monday, but employees are…read morepolite and efficient as usual. I am VERY glad Beverly's is close to me and still open after all these years. Grateful for the service.

I needed to get my enhanced drivers license since the Real ID deadline is approaching and seems to…read morebe sticking this time. We all hate to go to these places because they are so busy and the people behind the window don't crack a smile. Loved this location very low key and customer service is amazing. I didn't feel stressed here and they were super friendly. This is my go to now to renew or changes to my license if I ever need to do it again!

Went today to apply for an enhanced WDL and had an appointment. Got there early, was checked in…read moreimmediately and was called up right away. The customer service agent was great....this was the best experience I have had in my lifetime with the Washington State Department of Licensing. The agents were helpful and kind.....no idea yet what my photo will look like but this office was awesome! THANK YOU!

I've been going here for years and it's an excellent place to have very knowledgeable people help…read moreyou figure out any kind of issue you have with your licensing or your tabs great place to go. I'll give it 10 stars lol

What more to say than this place does renewals of car tabs real quick and easy! I also appreciate…read morethe fact that they are open on Saturdays!