Everything here was gross. My family had ordered 2 bubble teas, a smoothie, and 3 macarons, $50 in total. Powder, ice, and water were blended to make "tea", all of them tasted gross and mine made me feel sick. Smoothie started separating really quickly. Macarons were disgusting in flavor and texture. Personally wouldn't bother to try anything else later, or ever. read more

I went to this place with my friends and order Boba Tea and thats the worst ever Bubble tea I had and on top of that all the Bobas were frozen. Enter at your own risk to this place read more

I had the mango shaved ice and although it was a little too sweet, it was a nice treat after walking around all day. I also didn't think the price was that bad because it IS Navy Pier people!!! And portion-wise, I thought it was perfect for 2 people. This location is by the McDonalds inside the Navy Pier food court. I almost think they would've done better having a stand outside because it's pretty tucked away. read more

It's fine, but a bit too sweet and not enough toppings. I wouldn't be surprised if the fact that it's in the food court drops the quality. Maybe check out the other location instead. About $6 for a serving. read more

Snow Dragon Shavery - Coconut ice - Shaved Ice Near Me - Chicago, Illinois

Meh... we got a bubble tea and a smoothie here and they both were just super artificially flavored slushies. You never get to the boba because it's all stuck in the undrinkable slush in the bottom of the cup, and I don't even want to imagine how much sugar those drinks contain. Almost got a sugar crush and did not enjoy at all. read more

If you accidentally find yourself at the Navy Pier--which, I hope you don't because it's lame--Snow Dragon might be a saving grace for you. It wasn't for me, mind you, but to each their own. The menu is impressive enough for what is basically a glamorous concession stand: there are macarons (in boring flavors), frozen yogurt, bubble tea, macaron ice cream sandwiches (I wish I'd gotten that because I like boring flavors), and shaved snow. Macarons and bubble tea seem to be all over the place now and I didn't try those things here, because it annoys me when certain foods are served because it's "trendy". Regarding the shaved snow, I think it's trying to be something in between shaved ice and ice cream. I commend the originality, but I found it lacking. I was frustrated that it was too icey to be substantial, yet also too thick to be refreshing. The condensed milk and the mochi added variety, but I'm so difficult to please that I'm still acting all complainy about the experience here. I must be a nightmare to date. Also, expect typical teenage staff that can't be bothered to provide decent service because they're getting a text and can't get away from you fast enough so they can just check it. Dang, when did I become old and bitter? read more

This place is amazing. The ice cream is Hershey's Ice cream, which is very hard to find and premium (hence the price) so it's delicious. The shaved snow is great. I love the variety of macaroons. Also, the owner is a very nice guy. This is a MUST have spot if you're going to be at Navy Pier. read more

Great flavors and enjoyed it immensely, I highly recommended it. It was a different type of ice cream so I was in awe of it. read more

Snow Dragon Shavery - Great flavors and nice - Shaved Ice Near Me - Chicago, Illinois

We got a shaved ice here and it was okay, nothing to rave about. The ice was finely shaved with plenty of toppings, but it was definitely overpriced for a block of ice with syrup. But this is why you get at a touristy place like Navy Pier. Seating was plenty even though the place was busy read more

Snow Dragon Shavery - Vanilla shaved ice with strawberry - Shaved Ice Near Me - Chicago, Illinois

The shaved snow it's so delicious!! It melts in your mouth. Also tried the salted Carmel ice cream, loved that as well. read more

Snow Dragon Shavery - Salted caramel - Shaved Ice Near Me - Chicago, Illinois

I honestly thought this place was going to be like a typical shaved ice establishment. I've had shaved ice several times from different places and to me it's always just lackluster. The first couple of bites are good and then you get further down and the syrup/toppings start disappearing and it just becomes ice. Snow Dragon Shavery solves that problem. When I waited in line I saw other people ordering ahead of me and watched as they were served bowls of vibrantly colored shaved snow. Now shaved snow is different from shaved ice. With shaved ice you generally shave the ice and put the toppings on it. With shaved snow, the flavors are mixed into a milk and water based and then frozen. The frozen concoction is then shaved (as the name implies) which results in a dessert that is the cross between ice cream and shaved ice. I had never had this before so this was all new to me. I ordered the watermelon and my partner ordered the mango. Both looked very pretty and akin to the colors one would expect of mango and watermelon. They didn't put any fresh fruit on it (little disappointed) but instead put the respective fruit flavored boba (little beads filled with flavored juice that burst in your mouth) and jellies (little candy-like squares of jelly) on top. I think there might have been mochi (small rice cake pieces that are really fun to chew on) too. I took one bite and was sold. It tasted strongly of watermelon which I loved. The texture was so interesting. One would expect it to crunch like shaved ice, but instead it has a different texture to it. Think of chewing on snow and that's kind of how it feels to eat it. The jellies/boba/mochi added a fun texture change here and there but didn't make or break the dessert. My partners mango tasted exactly like mango so I imagine most of the flavors are spot on here. The dessert was super refreshing while also have substance to it which I feel that shaved ice misses a lot. The quantity was very large I thought and the price was a little high, but it was navy pier and that was expected. I loved this place and if not for the fact that I live in the suburbs, I'd be coming here a lot. Give it a chance before you turn tail after reading the other reviews. read more

It makes me so sad that we still have to almost beg people to try shaved snow. It's so tasty!!! That said, though the portion sizes at Snow Dragon are pretty good, the quality of the snow and the toppings are not the best. Also it's kind of expensive for less than fresh ingredients. To keep portions consistent, they have little pre-portioned pods that they shave up instead of that giant slab I'm used to seeing. Doesn't have the same effect, imo. But still, it's nice to have a change from the usual cold dessert options and I'll just blame the Navy Pier prime location for the price hike. read more

They are charging prices for fresh ingredients when in fact their shaved ice comes from pods reminiscent to Keurig and their bubble tea is all flavored sugar powder. It still tastes good as long as you get over how artificial everything is. I did like how creamy soft and "snowy" their shaved ice tastes, whereas a lot of other places have shaved ice that's literally just chunks of watery ice. I suppose you shouldn't expect too much from a tourist trap like Navy Pier. read more

There were both bad and good experiences, however, the bad out weighed the good. My first time in Chicago and I decided to visit the Navy Pier. As I was exploring I found this store that sells Boba, which I am great fan of. I had my family with me and they were working with 1 tiny blender to make our drinks which took about 15 minutes and when we finally got it, the straws were too small for the Boba to pass through and the flavor tested very artificial and was really unpleasant. The kids didn't even enjoy it! Although the Boba was horrible i did try they're Macaroons and those were pretty good. Get anything but Boba and you should be fine. read more

Don't waste your time. We got here an hour and a half before closing and told that they weren't selling the dragon's breath because they were about to close....ummm so yeah we drove 45 minutes for nothing! There were so many people around also disappointed won't be going back read more

Its not worth... to expansive for not so taste... I understand is a shave ice cream, but the price its too expensive... basic you pay for Air Ice Cream?! read more

I have never heard of this before, but wow. I didn't think it was expensive and I wish I could eat this again.. It was amazing, absolutely amazing. The texture, the flavors, the colors and the amount. Please expand and reach MN! read more

I ordered a nitrogen mango goddess with gelato today. Once I received it, it was already turning into soup. I met my boyfriend at Frio Gelato which was at the end of the pier. By then, my mango goddess was mostly liquid. We walked back to the shop to see if they had any tops so I could at least put it in my freezer. The workers told me they didn't. One of the main reasons why I'm giving them a 1 star was because of the young, dark haired, female worker working the cash register who gave me attitude when I asked if it was supposed to be melting this fast. She said "it's gelato, it melts!" Yeah captain obvious we know that. But why not explain it in a professional manner and with less attitude. The rest of the workers were nice and polite. The manager should consider discussing her customer service skills. read more

Wonderful!!! Such a new way to have our favorite ice creams on a hot day!!! So many flavors to choose from... They have macron icecream sandwiches too!!! Something new to try out... Very reasonable too!! read more

Snow Dragon Shavery - Shaved Ice Near Me - Chicago, Illinois

Not a great place for bubble tea. The flavor of the milk tea was okay, but the employee put about 8 tapioca pearls in my drink and refused to add more upon request. Luckily, the tapioca pearls tasted like metal so not getting more ended up working out. Also, it's important to know that the "tea" is not really tea. They're made through blending ice with powder and sugar. Not real brewed tea. read more

It was really hot when we were at Navy Pier, and I wanted something light to help cool off. I had never had shaved ice before, so I played it safe & ordered a watermelon shaved ice. I was disappointed that the menu board didn't describe what was served with it. I guess they assume everyone passing by is an expert on Asian desserts. I figured I'd just take whatever they gave me, as the girls behind the counter looked bored & annoyed, and not the type that would welcome a bunch of questions. The shaved ice was delicious. The round red things (tapioca?) added great flavor& texture. The rectangular multi-colored gelatin thingies weren't very good. Next time, I'll ask for none of those.... assuming whoever is working will understand what I'm talking about, since the menu board doesn't say what they are. read more

Snow Dragon Shavery - Watermelon shaved ice - Shaved Ice Near Me - Chicago, Illinois

Got bubble tea here. It's not even tea, it's like slush with powder and bubbles. It's really sweet and does not taste anything like bubble tea. And it's expensive too. read more

Lots of food options. We got shaved ice and macarons. The shaved ice wasn't as good as the ones in Hawaii but still better than average. The macarons were quite good and had many flavor options. Located in the food court near McDonalds. read more

Snow Dragon Shavery - Watermelon shaved ice and macarons - Shaved Ice Near Me - Chicago, Illinois

Well I came for the hype and won't be returning. I got the vanilla shaved ice which is worth the hoopla if you have never had shaved ice before but is something I could honestly do without. I also got 3 macaroons prices way higher than they should be. Not to mention I got 3 very distinct flavors and they all tasted the same. If you're a tourist, sure maybe. But if you like quality food and have a flavor palate maybe try something else. read more

Their customer service SUCKS! It's 7p.m and they are dragging their feet, dry as hell and they did not once attempt to greet us! They didn't even say thanks for coming, enjoy, or even you're welcome when handing us our order. The bubble tea (passion fruit) is good! However, the crew needs to go back to training! 2 stars only because the tea is good. The worst thing about the experience here is finding out that the staff member with the absolute worst attitude is THE MANAGER! His energy just may be the reason the whole crew sucks! read more

The Old Indian guy was rude because I asked which macaroons were the best. His response was tell me how many you want and I'll tell you in a very mean tone. I could buy all the macaroons on the shelf but it wouldn't be worth it. There cheap and money hungry please avoid at all cost read more

Red velvet French macarons & Nutella macarons....YUM!!! Had these today & absolutely loved them. They were fresh & delicious.

The good: I got the mango shave. It is pretty good. I haven't really tried any other shaved iced so I can't really compare. It tastes like mango ice cream but just...shaved. It came with tapioca, little mochis, and mango jelly. The customer service was good also. The bad: The smoothies. I got the Taro Smoothie with Tapioca. Please do not get the smoothies. I usually get my smoothies from Joy Yee and really wanted one so I got one here instead. It's pretty much water, ice, and powder. It was so watered down that it just tasted like taro flavored water. Yuck! The tapioca was hard also. I haven't tried the macaroons. Maybe, just maybe I'll try it one day. read more

They put like 4 bubbles in my drink and wouldn't help me out when I asked them to put more (it's bubble tea for a reason!!). Plus the bubbles suck anyway. Hit up Ben and Jerry's and save yourself the money. This place is the worst. read more

Yes, it is a little overpriced but this is one of only two places I know of to get bubble tea with actual bubbles within walking distance in Streeterville. The bubble tea itself (i've tried taro and thai) tastes excellent, although it does come off a little artificial- I'm not sure how much actual tea was used vs powder. I've had the taro shaved ice before too and that was delicious as well, but again a little pricey. The best part about snow dragon tho is the older gentleman who mans the cash register. He's hilarious and never fails to throw a few jokes my way every time I order. read more

Nice little place in the Navy Pier! Have tried plenty of shaved ice and bubble teas but this is one of the best. Love the fact that they don't use syrup over the shaved ice. read more

Snow Dragon Shavery - Watermelon shaved ice - Shaved Ice Near Me - Chicago, Illinois

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It was good and fulfilled my shave snow craving. But I didn't like that the combos were so set on the menu. I was told that I could not customize my choices and that bummed me out. But the snow was tasty! read more

I visited the one at Navy Pier and tried the macaroon ice cream sandwich. I thought it was very, very average for how expensive it was. I wanted to be a bit blown away but was disappointed. The ice cream flavors inside the macaroons weren't very special. Mine was cookies and cream. If they could develop some interesting flavors or even get those interesting flavors supplied by a different ice cream house, the macaroon ice cream sandwich could be pretty special. As it was, it was very pedestrian. read more

I purchased a macaroon ice cream sandwich after waiting in line for a bit. After I ordered and paid, the person took several other orders and made shaved ice for other people. After about 10 mins I asked about my order and she was rude and told me I'd have to wait. Absolutely ridiculous. No clue about how to treat customers and taking orders and filling them in the order received. Finally told her I wanted a refund which took another 10 mins to process and she had to call her boss to do it. read more

Watermelon shave ice cream is superb! Every time i have been to navy pier i have ordered the same and still not got bored of it

The boba was not chewy like it's supposed to be it was kinda hard...but the strawberry shaved ice was very creamy and was pretty good

Service was terrible. Manager was rude. Asked why would we need a spoon. Didn't offer any options when asked suggestions. Smoothie was very watered down and did not taste good. Do NOT recommend!!! read more

The (probably owner) was rude to the old lady in front of us asking what mochi are. It should have been the first sign of trouble. Instead, we stayed and asked for two mango boba teas. They were SO watered down I only knew it was mango bc of the receipt I got after placing my order. For the first time ever, I didn't even get one tapioca ball whilst drinking. The "smoothie" was so watered down that all bobas were floating. We were thirsty so almost finished the drinks but even that was a challenge. Good luck to you and que Dios los bendiga. read more

Bubble quantity low, asked for no ice and was told it was impossible, no other customization options either. Asked the staff about this and was met extremely negatively, leading to an overall poor experience. Quality of tea is also subpar, clearly powder, and egregiously sweet. read more

Rude service combined with fake flattery is a terrible experience. What is Ask For Price for macarons? They charge based on how much they think you're willing to pay? read more