I'm a fan of Snow Orthodontics! I felt no pressure during my free consultation. I could tell satisfaction on part of the patients is their priority so it was a no brainer to become a patient. I go to the Palmdale office. The front desk is always friendly and helpful. I am currently a patient for Invisalign. They see me within minutes of checking in for my appointments and Dr. Snow comes over to make sure everything looks good. They are good about making next appointment that same day. It's super helpful getting text and email reminders. I definitely recommend Snow Orthodontics! read more

I'm very grateful to be finishing my Invisalign treatment and happy with my results. However, I did want to share feedback about my experience with the front desk.Throughout my treatment, I often found the staff to be unwelcoming and sometimes dismissive, both over the phone and in person. Scheduling was also consistently difficult, and when I tried to ask about alternative times, I was frequently told there was no flexibility due to how busy the office is.During one call, I was told I should feel "lucky" to have my appointment time, which didn't feel very considerate as a patient trying to coordinate my schedule.I appreciate the care I received overall, but I hope this feedback can help improve the experience for future patients read more

The worse service I've ever experienced from the management to the staff. They're not helpful they have you wait longer 5 months before for any service and they still give you a hard time for maintenance even after you've finished paying your ridiculously high contract. DO NOT GO TO SNOWS ORTHODONTICS YOURE BETTER OFF GOING TO MEXICO AND PAYING A QUARTER OF THE PRICE THAT SNOW ORTHO GIVES YOU read more

don't go to this place or any other Snow orthodontic, everybody who works there is like a soulless robots who hardly ever answer their phones or if you leave a message to call you back, they never do..., all they care about is getting your money, and if you go to the Palmdale office you can see it looks all fancy with marble tables etc, they spent tones of money on looking all fancy but giving you horrible service and then charging you a fortune for it,.... I guess so they then spend more money on this place by buying another 50inch Tv and more Marble countertop tables... read more

From start to finish my experience here has been absolutely awful. I paid nearly $8k to be treated poorly and still leave with misaligned teeth. The service is rude. I felt rushed every appointment. My doctor never listened to my concerns and my teeth are still crooked after me following every instruction they gave me. When my treatment was "finished" they said if I wanted to continue care to get my teeth straight I would have to pay an additional $4000 to do so because my contract was only for two years. If that doesn't sound like a complete money grab I don't know what does. My ortho also INTENTIONALLY made my teeth slanted to "align" them with another tooth. So 3 months of my treatment were to back track his "mistake" I have completed my treatment and had my retainers for less than a year . My bottom PLASTIC retainer has cracked purely by wearing it. So because the material is not durable to with stand long lengths of wear you're looking at $550 nearly once a year for a new one. Do not come here. Go to an ortho that will actually listen to your concerns and care for you instead of bleeding you for money. Wish I would have gone anywhere but here. read more

If your kid needs an extender, Medi Cal covers it. The appliance code is D8220 and you can call medi cal and get the authorization for this to be free. SNOW will not tell you this, because they want you to pay 5k for everything and they could care less about medically necessary procedures, they just want to make money off you for cosmetic procedures for children. read more

They proved it's only about the bottom line. My kids dentist retired before orthodontic treatment was complete. We were sent to Dr. Snow's office to complete their treatment. The orthodontist met us, discussed our plan with the retiring office, we all agreed the kids would get 10 more months of treatment. They adjusted my younger son exactly once. On the second visit they told me to continue would cost me another $1500 minimum. They saw my older son maybe 3 times. I moved offices and didn't say a word. They hadn't noticed my kids not getting seen for over 10 months before they called to check on us. If I was going to spend the money to finish treatment I would rather it be with an office I selected on my own. If you are in the Antelope Valley keep shopping, this place isn't it. read more

My daughter goes here and loves Mariah, she keeps her informed of what's next in her treatment and she makes her feel comfortable with her treatment. She gets to know my daughter so every time we go in she's checking in on how she's doing in life. Sometimes our teenage daughters need to be inspired by other young ladies. Mariah really makes us feel like family and not just another patient of the orthodontist. My daughter looks forward to her appointments and treatments with Mariah. I don't want to forget how knowledgeable and skilled she is in her field. Thanks Mariah see you next month! Sheena and Jada! read more

Had a great experience with my 3 kids, almost 8 years total of coming here. My kids teeth look great. They are super friendly and very accommodating when it comes to getting wires on and off for dental cleaning, I would usually call the day before and they would always squeeze us in. Deisy and Edwin were great all this time. Have another little one who might be needing braces in a few years, will definitely be bringing him back. read more

This place is a robbery and unfair to their patients. They add insane fees to continue treatment even when braces have been paid off. They want to charge for services that are not even necessary. I would recommend researching other orthos. The financial coordinator there is a joke. Moving on else where! I give it 1 star because I had to pick one. read more

I went to my first appointment and they took my wire from my braces off there excuse was that I didn't brush my teeth good which got me thinking because at my last dentist before they switched locations they said that i brushed my teeth very good. Later on I went to three of my appointments which I payed $120 each visit just for them to take a look at my teeth and tell me I had to brush better I even bought a decent water flosser and increased flossing and they didn't even budge to put my wire back on so I stopped paying and they started calling and I told them straight up I'm not going to pay $120 for me not to get anything done that it wasn't part of my contract. I also let them know I had an appliance for my jaw to expand an it had fell off instead of putting it back on they took it and never put it on again which can cause me to later on in the future need jaw surgery which if that's the case I will sue because all this could've been avoided if they weren't scammers supposedly one of the "best" ortho and they look like they got there career from an online site , very bad at there job and they don't even help! read more

If you are looking for flexible appointments, this is not the place for you. They do not offer weekends or after 5 PM appointments. They only schedule certain procedures in the a.m. which means that someone who works a Monday through Friday Job has no other choice but to have to take a day off of work. They have multiple office locations, however if you want to switch to a different location, you have to schedule a new consultation and then schedule appointments after that appointment which further delays your treatment . I wished I would have done more research and obtained consultations from other orthodontist providers. read more

I'm so happy I found Snow orthodontics for my son Aaron!! What a wonderful clean place the moment you walk in, and the staff have smiles on there faces! Right away they took him back for a consultation. And then after Stephanie was amazing she took us back and went over all the paperwork, answered all our questions, and just like that she said we can do his braces today! We were so surprised. My son started getting nervous lol but she brought out Christian that took Aaron to the back and made him feel at ease and explained the process to him. Aaron said Christian was great!! He came back out with his braces on with a smile on his face We definitely recommend Snow orthodontics. They are the best!!! read more

I'm typically not the type of person to write negative reviews but I just had the worst appointment experience I've ever had so felt one was needed. I've been seeing Snow orthodontics for over 3 years now for my invisalign treatment that was supposed to take 1.5 to 2 years. Appointments at the Palmdale office are nearly impossible to get within a timely manner. Good luck trying to reschedule your appointment. I usually have to wait over a month or two to been seen if I have to reschedule. I've rescheduled at the Lancaster office to be seen sooner and both times have been a disaster so I would not recommend that office either. I've experienced too many issues overall to list here. I tried contacting someone in charge to express my complaints but I was told "Lyndsay" was too busy to take my call. So instead I spoke with someone at the Lancaster office who brushed off my complaints. Looking forward to finishing my treatment so I don't have to deal with Snow Orthodontics again. read more

So far we have had a great experience! I was dreading starting this process for my teen but it has been painless (well not for her teeth lol). The receptionists are always sweet and accommodating. Our consultant Stephanie was helpful and knowledgeable. Our dental specialist Kimberly was quick but thorough in attaching the braces and explained everything in detail to my daughter and I. I am not nervous at all for our future appointments and look forward to working with this team for the next two years. read more

Staff is really friendly, but I wish someone had warned me about INVISALIGN. If you pay 5k for a treatment and they tell you the estimated time for your treatment is 1 year, but you go past 1 year because you still don't like your teeth (invisalign isn't as accurate as metal braces) even though you told them specifically what you didn't like before they scan your teeth again for a new set of trays, but when you receive your trays you can tell just by looking at the last tray your teeth will still be crooked in the area you told them you didn't like, they will just tell you, you have to pay an additional fee to continue. 5k is a lot of money to still not be happy with my smile, I'm so disappointed. It was such a waste of time and money. read more

AVOID DR. SNOW! This place is super aggressive. They recommended unnecessary orthodontic appliances and oral surgery! I know this because I went to 3 other orthodontics in the AV and no one else recommended the oral surgery (one other place did recommend appliances, but different ones!). Do your homework! Get 3-4 consultations at minimum, and compare the treatment plans that are being suggested. read more

I'm so happy with one employee in particular, Edwin! He was super kind and fun and just a joy to talk to and converse with. Look how cute these braces turned out! And I quote, "I'm gonna make it look like there are skittles in her mouth" Thanks Edwin! read more

Snow Orthodontics - Palmdale - Illyana V. Happy with braces done by Edwin. - Orthodontists Near Me - Palmdale, California

Very disappointed with this place , I don't recommend, other local dental offices are more attentive and courteous , I'm a very dissatisfied customer and I just started with them , kinda sucks read more

I never write reviews, but when I decided to read the reviews of Dr. Dan, I was glad to see i wasn't the only one who couldn't take it anymore. I started my invisalign journey about 3 years ago. DR.Mike was my DR when I started and it seemed like everything was on track with my treatment plan. DR.MIKE WAS AMAZING!!!! All the sudden on one of my visits Dr. MIKE was not there. DR.Dan took over...one word.....HORRIBLE!!!! Any time that i would have a question, Dr. Dan would laugh, walk away...he could never answer any of my questions... Fast forward.....I couldn't take it anymore and found Dr.Mike at the Palmdale office. First visit with him was AMAZING..Although, it put a restart to my treatment, I have all the confidence in Dr. MIKE and his TEAM!!! read more

The orthodontist said that I can't get braces because of the condition of my teeth and I can only get the visinline and I went to a different orthodontist and I was able to get braces and at an affordable price. There prices were very expensive for my budget. I am glad I was able to get my braces somewhere else. read more

Fast, friendly, super clean and love the theatre room! Keeps my young one occupied while my older one gets her work done. We are always in and out in less than 20 minutes. Highly recommended. read more

I am so disappointed by their service. I took my daughter for consultation, they were nice and gave me all the information, unfortunately I couldn't make a decision same day because I had to discuss it with my ex husband, since he will pay also half of the treatment and I need his consent. I have been calling them several times, sent emails, and no response by their end. They tell me that will give my message to the correct person in charge of billing and will get back to me with a response to start the treatment and nobody calls me. It has been over a month (Feb 21,22) was the last time I was able to speak to Stephanie from Snow Orthodontist. It seems like they don't care for new business or at least that is my experience. read more

Angie is the best, she took the extra time needed to be extra careful with my very sensitive teeth. Makes getting attachments much easier. Thanks Angie! read more

Today I witnessed the ugly unfavorable mean and down right rude attitude from one of Snow's employees handling personal business at a bank during her lunch hour. When you're out wearing your employers' name on your clothing, be aware how you act in public. You are the brand that represents that place of business and how it treats their customers and transactions. From what I witnessed today, Snows employee, handling herself in the bank during her lunch hour, I will make sure anyone I know NEVER goes there to get services for their teeth. I will NEVER use them personally. She acted just disgusting! Shame on the organization for not informing their employees about how to act when they're in public representing Snow Orthodontics on their uniform! Her uniform was burgundy! read more

I wasn't going to bother leaving a review for this place, but Miriam (the one and only treatment coordinator) poked the bear and here I am. Let me preface this with some advice: Get multiple consultations before deciding on an orthodontist. At least 3-4. You will get different treatment recommendations. Some orthodontists will recommend appliances, some will recommend extractions, and some will recommend oral surgery. Getting 3-4 consultations will give you an idea of what is actually needed by comparing what is uniformly recommended, and what is not. I had a consultation for my kids at Snow Orthodontics in Palmdale. I was completely bombarded and overwhelmed with the information that was provided, so I asked which kid critically need braces and moved forward with getting a repeat of that particular consultation. One of the things recommended was the removal of my kid's wisdom teeth - we're talking oral surgery! Our insurance covered orthodontic treatment at Snow Orthodontics, however their oral surgeon was not covered and is expensive. I found an oral surgeon covered by our insurance and scheduled a consultation. I asked Miriam at Snow Orthodontics if she could send them my kid's x-rays and a referral of what needed to be done. Miriam said she'd send it by the end of that week. The following week (and the week of our consultation appointment with the oral surgeon covered by our insurance) I found out that the oral surgeon was still waiting for the x-rays and referral. I called Miriam but couldn't get a hold of her. I left her multiple messages but time was running out and our appointment was fast approaching. So, I called the main line for Snow Orthodontics and asked to speak with someone else as this was time sensitive, but was told that I would have to speak with Miriam as she is the ONLY treatment coordinator. Was this a taste of what I'd have to deal with during my kid's 2-year orthodontic treatment? Having to speak with ONLY Miriam, and her not being available or returning my calls? No thanks. Miriam finally called me back and said she sent the x-rays but that they only send referrals for patients they are currently treating, and since they weren't currently treating my kid (remember, we're still at the consultation phase here), she couldn't (or wouldn't) send it. Well, why didn't she say this when I originally called and made this request? Because in actuality, the oral surgeon doesn't need an actual "referral", but rather they need to know what Snow Orthodontics is recommending so they can provide us a consultation based on that. But Miriam decided to play the word game with me to avoid sending it. At that point, I was done. With Miriam. With Snow Orthodontics. With everything to do with braces. After putting off braces for a month, I got other orthodontic consultations elsewhere. And guess what! Not only did my kid NOT need appliances, she did NOT need oral surgery either! Fast forward to today. Guess who calls me out of the blue? MIRIAM. Now she's calling me to get me to bring in my other kid for a consultation. I told her "No, I'm good" and was going to leave it at that. But she poked the bear. She wanted to know if not now, maybe later? I told her NEVER. She then had the nerve to ask why. So, I let her have it. I recapped what transpired months ago to refresh her memory. Then she had the audacity to try to explain herself again. I finally cut her off and told her "YOU'RE THE REASON I WON'T COME BACK TO SNOW ORTHODONTICS!!!" and ended the call. And there you have it. Miriam is the main reason I will NEVER take my kids back to Snow Orthodontics. The other (major) reason is because they recommend unnecessary treatment. BOTTOM LINE: Had I gone with Snow Orthodontics based on only their consultation, my kid would have had unnecessary oral surgery (and would have had to been put under general anesthesia), and the entire treatment would have been way more expensive (we're talking THOUSANDS more) than it should have been. DO YOUR DUE DILIGENCE. Don't go with the first consultation you get, until you have a few to compare with. Side note but worth mentioning: Dr. Snow never saw us during the consultation. The only interaction we had with him was when he called the night before our original consultation appointment (at 8pm!!!) to make sure we were still coming. What also rubbed me the wrong way is that he visits elementary schools to give "free consultations". That right there would have turned me away, however they have a lot of good reviews here and were covered by our insurance. But the experience I had with Miriam was the final nail in the coffin. read more

Always a warm welcome and always quick appointments. Mariah was super helpful and really seemed to enjoy her job and took the time to explain things to me. read more

I paid $4,560 for Invisalign and I have been in treatment for over 4 years now, and it has been the biggest waste of time. On 3 separate occasions I have told the Dr that I wanted metal braces because my teeth haven't been shifting the way they should have, especially since I have been in treatment for 4 years (and my teeth weren't bad I just had an overbite). So today I finally told them I'm tired of wasting more time with Invisalign and I wanted metal braces to get rubber bands and fix my overbite. They tried to tell me that it would be an additional $2,250 because my teeth have taken longer than their original estimated treatment time of 9 months. After some arguing they told me that they would waive the fee, but if my teeth take more than 8-12 months to be corrected with braces then they would have to charge me. The sad fact is that I have worn my retainers as instructed and I haven't missed any of my appointments. The Dr ignored my concerns, my treatment plan, and the lack of progress in my teeth. Obviously, they do not care about your teeth, your money, or your time. DO NOT go here, they will ignore your treatment and just try to get more money out of you. I had braces by Dr. Theurer when I was a teenager, and I regret not going back to him this time. read more

First Class Treatment. World Class Service. When you arrive you are immediately greeted and experience proper health protocol to ensure your safety and the safety of others. I was then promptly called in for my appointment and my specialist, Rachel Mueller, immediately put me at ease. She reviewed my case, progress and took updated views. She showed me the progress I had already made which was both encouraging and reassuring. The dentist followed up with his confirmation. I can't say enough about how pleased I am with the progress and the process. You are treated so well and made to feel important and put at ease as well. This was a great decision in my life to get my teeth straight. read more

WARNING PROPAGANDA ALERT They send out flyers to make an appointment for "Free Mouth Guards" and "Free Pizza" to all Littlerock Athletes. My wife made an appointment, and made it a point that we have our own Dr we were scheduled in for today @ 5:30pm. We showed up and were turned away. No "" Free mouth Guard " No "Free Pizza" Nothing even offered for the inconvenience They claimed that my wife never called in. You LYING LIARS!!!!!!! read more

I've been coming here almost 5 years now and I've had lots of bad experiences with other assistants throughout the years , but Christian is the BEST , he is always so gentle and he asks how I'm doing when he's applying pressure so that I'm comfortable. I am always relieved when it is him helping me as the other assistants aren't as gentle and I've made complaints before . You can tell he really loves his job . read more

I had an appointment for my Invisalign today and I worked with Mariah. She was an absolute joy! The best experience I've had at Snow since I started my Invisalign over a year ago! Very bubbly and talked me through each step, asking if I had any questions instead of just digging into my mouth. She is personable and refrained from rudely speaking over my head to have personal conversations with coworkers. Most of the others at Snow could learn a thing or two about customer service from Mariah and I wish I had her every visit! read more

I'm so happy how my teeth is now and it was. It was really bad very cricket. I didn't like my smile but thanks to Christian he made my teeth amazing and I never see how happy am with my smile little painful but it's worth it read more

Love this place. Personnel is super friendly and attentive. My son was here for brace, Amy was his initial patient manger, we loved, loved and still love her. She is an Amazing manager and person. Not only did she keep us posted on his progress but she also gave us personal tips. We see her as family. Thank you Amy for everything, Wish you the best. Angie, whom took over Amy was also excellent. Both were very informative. We will definitely recommend to friends and family. Oh one more thing, I am impressed on the housekeeping, super clean place. Blessings to all at Dr. Snow Orthodontist. read more

Snow Orthodontics - Palmdale - Orthodontists Near Me - Palmdale, California

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ZERO STARS - Please do not take your family members here. We have been dealing with their awful service for over six years due to the pandemic. We are leaving this place and will NEVER return and NEVER recommend this place. It is a shame because we have spent thousands and thousands out of pocket and they have treated us very badly. We saw Dr. Snow ONE TIME for the consultation and never again. It's a scam for sure. More trays, more time, more money, another contract, ........The office staff and management are extremely rude, condescending, unaccommodating, and downright mean while they ask "How can we make you smile today?" The front desk punishes the kids if they can not make it to an appointment due to sickness, charges a punishment fee and harasses parents with emails, and then they will reschedule the appointment months down the road, sabotaging the progress. Meanwhlle on hold, the messages are "....we accommodate your schedule." "...we appreciate your thoughtfulness in rescheduling." The technicians used to be just like this, scolding parents and kids; but after several complaints, the technicians are much better now, and I noticed they are new employees. All in all, it is a shame that so many of us wanted the best for our kiddos, willing to sacrifice financially and provide jobs and a paycheck for people in the community, only to be treated unkindly and unprofessional, and ultimately have to go somewhere else to continue treatment. read more

Staff is great, very friendly. Doctor Snow Sr, did our consultations, and that was the only time we ever saw him in 6 yrs. Dr. Snow Jr is very nice and knowledgeable. They are very thorough but almost too much. Myself, and my 2 sons all got braces. I had the "clear" braces, which after 2 yrs I asked for them to be removed because they are very sharp and often cut my cheeks. I had braces when I was a teen, so I didn't need much done. With my younger son, they suggested two treatments because he was still missing some adult teeth. They put braces on just the front teeth til other teeth came in. When they did, they wanted to charge me all over again for new set, so I ended up going with another provider. With 1st son, he had braces put on (2013), he still had them on almost 6 years later (sept 2018). He went all of junior high and high school, and they finally took them off on his 18th birthday only because I demanded it and they had me sign an AMA form. Even though staff was very nice about it, they could not give me an explanation why the braces were on for so long. For the last 2 years of he treatment, they kept telling me "soon", till finally I said no more, take them off. As far as recommending this place, it's up to you. Staff is great, they're appointment system is good. Clean & comfortable office. But prices are higher and you may have a longer treatment plan than other. read more

I am about to get my braces on right now and Emma was the best help please ask for her when you get your braces thank you snow

We've been with Snow for 6+ months and for the most part the experience has been pleasant. Everyone treats us with kindness! During a mix up one day, Reilly went out of her way to get it sorted out for us so we did not fall behind on our treatment schedule. So far every time I have any issue, Reilly is the first to jump on it and help us through it! Truly blessed to have someone like this at our fingertips who takes the smallest problem seriously! Thank you Snow orthodontics and Reilly! Snow is blessed to have someone like you! A++ Customer service! read more

Wait is too long, came in today for 9:30 am appointment sat down at 10:00 am and waited again for another 30 minutes. They double stack appointment, make you sit and wait at their working chair while they work at another. This place is turning into an hour wait for an appointment! I would not recommend to anyone anymore! read more

I was offered a free consultation so I made an appointment. First impressions are very important and based on my experience I probably will take my business elsewhere. The receptionist didn't even acknowledge me as I walked in and after she got off the phone she pointed to a computer to sign in. Apparently they didn't have my appointment on file but she had me fill out paperwork anyways. After waiting for about 45 minutes, I only spend a few minutes with the Dr. Let me rephrase that; the Dr. came in, spoke in code to the financial specialist about the work that needed to be done and left the room, leaving me to ask the financial specialist about the braces. I didn't feel comfortable asking questions to someone who won't be performing the work. This is such a shame because Teri, who I met at an event was so nice and helpful but no one else in the office was. read more