Probably would have given it more stars if I would have gotten some service....MAYBE! Walked in, sign said "Please seat yoursefl". We did so on the patio. Sat there for 25 minutes while a lady waited on two other tables right next to us..not once asking if we would like anything to drink. I know we were seen. Poor judgement on her part. You never know who will spend dime on GOOD ervice. I'm sure it's a great place to drink and have fun, but definitely needs to step it up in the employee department. Not to mention this was my first time there, and I will NOT go back. read more

1st time at snuffers. Had the Texas sweet tea onion burger! Not or the timid. Big juicy and messy but well worth it! Nice staff folk. Cheese fries too. All good. read more

Snuffers - Burgers Near Me - Rockwall, Texas

If you are anything like me, I take customer service seriously. As a consumer there is a level of service that I expect and the Mesquite locations gives just that. From management on down, you are greeted with warm friendly smiles and excellent service. The food is amazing, you've got to try the bacon fries! read more

Service was abhor-able tonight. Never got limes for beer. 4 out 8 tables in bar were not bussed the entire time we were seated. Food came decently fast but was not as ordered. This location has really gone down hill over the years. read more

Just left there. We were looking forward to a good burger. Sign at front door said seat yourself tried to find a seat. Tables were not clean. No one was bussing tables. I don't think I have ever seen that many unclean tables in a business in Rockwall. The two waitresses and bar tender did not address us. We walked around for 5 minutes trying to find a clean table. Very disappointed read more

Dark and Dingy ! They so need to update the menu and get rid of the over sized uncomfortable wooden booths that look like church benches. The Cheese Fries have become "no flavored Greasy cheese fries". They have the best view of the Lake around -no other place there can touch. But they do nothing with it. - They could enclose two of the sides and add some heaters or fire pits outside. They also need to keep the kids out of the bar area and if they do not want to then just open the whole place up and get rid of the divided off bar area. read more

Loved it!! Burgers cooked as ordered for once-staff very friendly and the best view around! read more

Snuffers - View from the deck! Dallas in the distance. - Burgers Near Me - Rockwall, Texas

The fries were amazing! However that was the highlight of the meal. My coffee was ice cold, the angus fried steak tasted weird and to much salt, the "mash potatoes" were box made. To end the horrible experience the car in front of us was broken into. Overall id recommend fries any day thats about it. read more

Snuffers - Burgers Near Me - Rockwall, Texas

I came here for the first time with some friends at their insistence. I didn't really have expectations for this, but they raved about the cheesy fries. As soon as I walked in, I was greeted by a hostess who welcomed us and led us to a booth promptly. It smelled a little funny, but you get used to it. All I ordered was the large cheesy fries with chives and bacon. It also comes with jalapeños, but I got those on the side. The cheesy fries were very filling; I split it between two other people and we still got leftovers. Overall, the food was good, and the servers were really going the extra mile; I don't think that my drink was ever completely empty, the waitress refilled it so much Below are some quotes from my friends about their food: "Simple yet delicious and fresh. Bc this stuff is piping hot" "Nothing fancy about it" "This chicken is not so bad..." "The jalapeños didn't go with the fries well" read more

Went to go eat earlier with a friend, our waiter was horrible took us forever to get her to our table .. we finally got her and asked if we could order she told us hold on and we waited like another 10 min .. burgers came out nasty had to send them back read more

Snuffer's is amazing i come here weekly and get awesome service everytime. Tracey was especially great this week

Of course we started off with the loaded cheddar cheese fries which are always a crowd pleaser. The burgers were ok. There were a couple of bites that had chewy pieces, yuck. The silverware was dirty, it had the last persons food on it. read more

First time there. Service was very good, manager visited the table. We tried both the cheddar fries and beef tacos. Small order ISN'T small, actually very generous. I mainly wanted to go because of the ads out about the Doctor Pepper BBG Bacon Cheese Burger, and I will say the picture DOES NOT do it justice, as it's HUGE, and juicy. Beef cooked perfectly medium rare. The bun is excellent, but truthfully didn't hold up to the weight of the burger They didn't get 5 stars, because my draft beer was cool, not cold but we WILL go back read more

If you go to Snuffer's get Maddie she's the best waitress. Gives awesome service and is very attentive to her tables.

Went here for HH after work. Patio is awesome! Great HH specials. The margaritas were delicious. The bartender was super friendly. The GM of the restaurant came and checked on us. This is a perfect HH spot! We will be back, and hopefully, soon! read more

I don't know why I let my wife talk me into going here time after time. It used to be good 20 years ago, but has gone in the crapper. Changes to the quality of food have been apparent. When I visited today I was greeted with a new menu on the table complete with price changes and the omission of their quarter pound burger. The place was hot inside, service was slow and the bathroom smells like a truck stop. I just always leave feeling like I didn't get my money's worth. I enjoyed it better when they had the one location on Greenville Avenue, but they've now torn it down and made it just like their cookie cutter locations. I think next time I'll push for a Twisted Root or Angry Dog run. read more

First time in ever I have been disappointed in snuffers. the patty melt was terrible, after we sent it back the waitress said she had one and she said it was bad too. Sorry snuffers swing and miss this time read more

Waiting to be sat for 15 minutes when there were at least 9 tables open. They wouldn't let us sit in the bar area either. We had to wait to sit there. The hostess was terribly rude. She just pointed to the area that people were going to sit. The manager was running back and forth to tell her what tables were available. The kitchen was dropping things, and I seriously doubt they made something new before sending out the plates. I counted 5 tables with no food or empty drinks. We decided to leave and go to Johnny Carinos. read more

When we sat down and noticed new menus at the table, the first thing that came to mind was uh oh...price change. And sure enough the prices have gone up. They did try to sugar coat it by adding 2 new menu items and taking a couple things off. But let me ask you, when is the last time you went to a sit down restaurant and we're charged for an extra half cup (because they don't fill the cup up) of ranch dressing to dip your fries into? I could almost understand if the prices were rock bottom, but you are now paying $9 for a burger with no side of fries...just the burger. An extra $0.25 for ranch when you are paying $7 for fries with fixings is simply ridiculous. We want the snuffers back. I understand this is a business, but come on. read more

Service was incredibly slow for Father's Day. They were staffed well for the holiday, but there was a big delay with food coming out of the kitchen, not to mention the time it took to take our order. There may have been an issue at another table, so I give them the benefit of the doubt. The food was great. I am only docking one star for the slow service because everything else was great and the waitress was really polite. read more

My family and I have come in several times. Every single time the service is outstanding the food is great would highly recommended this place read more

The burgers here are great, but the real reason to go to Snuffer's is for the Cheddar Fries! These are the best (cheese) Fries ever. They take the time to layer the Cheddar so you don't just have some of it on top. They also have a full bar. This location also has a great view of Lake Rockwall from the patio. read more

Just moved here so I went to check out the view. The view is A +, the food is a D -. How do they stay open?? It is so dirty & dark. My fried mushrooms were covered in oil & sitting on a puddle of it. The Queso is a can of red enchilada sauce mixed with a can of fake cheese like you get at the stadium. I kept hoping to see Chef Robert Irvine from Kitchen Impossible run in, shut it down, scrub it out, teach someone to cook & revamp the menu!! It would be the STAR of East Dallas! Such potential !! read more

I'm surprised at many of the negative reviews. There is no disputing the fact that they make the best cheese fries on the planet, and I would also argue that they make the best blue-cheese-bacon burger. I've been eating at Snuffers since 1993 and the food tastes exactly the same now as it did then, and I hope it does not change in the next 20 years. The prices are reasonable and the service is decent (not great), but I would much rather enjoy decent service as Snuffers than have to get up from my table 3 or 4 times during my meal to get my own ketchup, mustard, hamburger toppings, drinks, etc. at a place like Fuddruckers. read more

This,place,always has a good so we went to see what we had been missing. The cheese fries w extras were good...amount in,medium order, plenty for 2. The burger had avacado very tasty. ......but .....the chicken in the sandwich teated strange don't know if it was undercooked or too processed, it was rubbery!unfortunate choice in an otherwise yummy fun lunch....will try again sometime in the not near future. read more

Food was mediocre. Service is EXCEPTIONALLY slow. As in you prepare for it to be slow and then it's even slower than that. Had to ask for menus. Had to ask for refills. Had to ask for the bill. 25 minutes from order of apps to delivery of apps. Chips and salsa, fried pickles (which are great), and cheddar fries. This place is just not worth the effort when there are so many restaurants in the area. View is spectacular. So if you're in the mood to just sit and wait for mediocre food while staring at the lake, this is the place for you. If you want something else, move on. Unlikely to return. read more

Good prices on the food and you get lots of it. The only thing is that yes the food tasted good, but it's not good quality so you will feel it the next day. Our server (forgot his name) was really good. read more

I have been going to Snuffers for years and years, usually to the Greenville Ave location so I was very disappointed in this location. I have been here before and it was ok but the trip Saturday was extremely disappointing. The waitress was new so I realize she learning but she couldn't answer any of the questions asked. As soon as we walked in there was a smell. The tables were covered in dirty dishes, the bathroom wasn't clean...so we asked to sit outside. The table was dirty and sticky. When our water was brought out the glasses were dirty. One looked like a coke had been poured out and then water put into it. It obviously had not even been washed. O asked for new glasses. My swirl margarita was melted and tasted watered down, the food wasn't hot and my burger was well done when I asked for medium. I specifically asked that it be pink. My granddaughter asked for mayo but got mustard. The waitress did send the manager out and he comped the burger I ate 2 bites of. All in all I was sad to see how far down it had gone. Basically not clean or up to par with the great cheesy goodness Snuffers was known for. read more

It's not THAT great. We sit on the patio on nice days and don't mind the wind. What I DO MIND is slow service when they are not busy. The fries are greasy and MUSHY, and the burgers have gotten a whole lot smaller. read more

Always dirty, and have tried this place 6-7 times over past 2-3 years. Burgers are O K at best, service is so-so, and that's about it.. For get about the so called patio setting, that is unless you enjoy the sounds of I-30.... read more

Used to love this place but the quality of food and service has declined. It took us over 5 minutes to be greated and our food came out lukewarm. And I'm certain they're not using the same quality ingredients they built their name on for the past decades because it just doesn't taste the same. It's a shame the owners haven't kept up with this establishment. The lake view is great and it's a good venue for casual dates or family meals but I'd rather go to somewhere more consistent and tasty. read more

When I moved here years ago this place was great! It's clearly changed and the staff is...awful. The food is bad and the drinks aren't any better. Sorry snuffers, but I won't be back. read more

Yeah, I've been around long enough to have frequented the lower Greenville location in the 1980's. And yeah, the cheeseburger on the poppyseed bun is just like I remember it. Too small? Nah, get the 8 ounce patty. Add the small, loaded cheddar fries and you will be in good (bad) shape. A guilty pleasure for once in a while. read more

Great hamburgers and exceptional service from our server Maddie! We enjoyed the relaxed atmosphere and great pricing for food and drink. Will definitely return. read more

Great Hamburgers, great service, thanks to our server Maddie. We will be back. Thanks Snuffers

Snuffers is one of the best burger joints I've ever eaten at. Equal to, if not better than five guys. They also have the option to replace the ground beef in your burger with a veggie patty, which is a very helpful option for my aunt, who is vegetarian. All their food was very good , and my personal favorite is the chicken quesadilla. The service was very good, and extremely friendly. Quick and attentive to your every need. Their food was very tasty, but at the same time, extremely greasy. Not a good choice for someone trying to lose weight. All in all an overall good choice. read more

This is by far my favorite place and our waiter Dakota , was amazing as well! The food was really good too!

Went to Snuffer's the other night and had Maddie as my waitress. She was on top of her game. She got my food out very quickly and had great manners. read more

Recently had dinner with my family here and the burgers and cheese fries were great! Our server, Maddie, was attentive and friendly. We always ask for her when we eat here. She is one of the best servers we've ever had! read more

Every-time I take the family here I tell stories of going to Snuffers on lower Greenville ..... And of the ghost in the hall!