I am so grateful to have found this place!! We had been researching mattresses to find which are…read morethe best. Online, Saata reviews were impressive, especially reviews about customer service. Their warranty was pretty good, plus they give a 365 day trial. I was so hoping their mattress would be to our liking, but we never got used to it - so we called and arranged for return. I must say that process was hassle-free which we greatly appreciated. So just about 2 weeks ago, we went over to Ultra Bed to try to find a replacement. My main reason for going there was to see some of the brands that are mainly carried online, They have an impressive showroom displaying many different brands. Upon entering the store, we were greeted by Dr. Rick who formerly practiced as a chiropractor. We told him what we were looking for, and he shared his experience trying to create a mattress that would meet his clients' needs. Over the past 20 years he worked on developing his line of Back Science mattresses. After educating us on the different mattress qualities, Rick recommended we try the BackFlex series. My husband was concerned the mattress would be too soft. Rick assured us that they could make adjustments decreasing or increasing firmness in our home. We decided on the BackFlex3 and placed our order. We were told it would take about 6-8 business days. We got a call on Wednesday that our mattress was ready and would be delivered on Friday. As promised, the mattress arrived promptly and the delivery men set it up. They were professional and friendly. Last night I melted into my bed! I absolutely LOVE it after night #1! I definitely did not feel that way about the Saatva. I am looking forward to enjoying much better sleep on my new mattress and am so happy to have found the Ultrabed store!! Ultrabed also offers a 365 day trial plus their warranty is 30 years! Temperpedic is only a 10 yr and is much more expensive! I doubt very much that we will return this mattress but it's reassuring to know Rick stands behind his products!! We are very happy customers!! UPDATE OCTOBER 2024: Shout out to Ultrabed for continued great customer service!! I reached out to see if additional support in the lower back would be possible. Dr.Rick had his guys out in a week and added support. The beauty of these mattresses is the fact that the top is zippered shut. It will be easy to make tweaks anytime! Brilliant!! Update May 2026 Still loving our bed and so far 2 neighbors are happy customers too based on our recommendation!!

We had a fantastic experience at Ultra Bed this past Friday. We actually walked in just minutes…read morebefore closing, not realizing the time, but Hogan didn't rush us at all. Instead, he welcomed us in and took the time to genuinely help. He stayed late to walk us through different options, answered all of our questions, and made the entire process feel easy and comfortable. His customer service was truly top-notch, and he was incredibly personable throughout. We ended up purchasing a mattress, and a big reason why was Hogan's kindness and professionalism. It's rare to find that level of care these days. Highly recommend stopping by and asking for Hogan if you're in the market for a new mattress.

We had some unexpected issues with our first mattress, but the team at Sit 'n Sleep really worked…read morewith us. While the warranty didn't cover it yet, they offered us a significant upgrade at a great price. Now we're sleeping comfortably, and we do appreciate their effort to make sure we ended up happy

The store was clean and Alex was helpful and patient with helping us look for a mattress. What is…read morealso nice is that they offer white glove delivery for $99 and can deliver next day if the mattress is in stock. Delivery process was easy and quick. We purchased a Casper bed through Sit and Sleep even though we could have gotten it cheaper with free shipping online because I appreciated the Salesperson's time spent with us and because we were told it was Sit and Sleep's agreement with Casper that they don't roll their mattresses but guess what came off the truck.... a mattress rolled up in a box.

Back in 2020 it was time for a new mattress, however, prior to the Covid vaccines we were hesitant…read moreto go shopping. So it was with much anticipation that my hubby and I returned to the Sleep Shoppe where years prior we had a good experience and purchased our last mattress. Upon entering the store we were given covers to place on the respective pillows on each mattress we were testing out. Michael Berges was our salesperson. As we tried each mattress our questions were answered. We sought out a firm mattress. It was challenging to make an informed decision however, when Michael told us that the mattresses were refundable and could be returned within 30 days if for some reason it wasn't what we had in mind, that seemed like a good selling point. To us it seemed it very clear that we could exchange the mattress with ease. Fast forward, after a week I felt the mattress was too firm, felt as thought I was sleeping on the floor. I called the store and Michael told me the mattress will loosen up in time, it would be helpful to have our grandkids come over and jump on the mattress. Really? He then went on to tell me, ' Well, you liked it in the store ' . He also said much to our surprise that there was restocking fee which is 15% of the cost of the mattress. That's was news to me as well as to my hubby. Michael went on to say it was written on the back of my receipt. Maybe so I told him, however, it wasn't mentioned at the time. The only thing he had stressed to us was the ease of their return policy. Had we known about the restocking fee, we would have taken more time in making our choice. Neither my hubby nor myself heard about any restocking fee while we were there, that's for sure. So if you chose to shop here, make sure you get ALL the details about their return policy. Not happy about the way this transaction was handled and for that reason do not recommend The Sleep Shoppe.

Mattress/bed shopping can be frustrating and baffling. Different stores can have different names…read moreand model numbers (and far different prices) for the same beds. All that changed when we decided to limit our shopping for beds to The Sleep Shoppe. First of all, the place is literally a sea of beds. They are there for you to try out. They all have pillows. The sales people are knowledgeable and patient. Even with kids bouncing on beds in the background. Or, to be accurate, bouncing from bed to bed to bed. Having the sea of mattresses allows you to figure out what is really comfortable for you, physically and financially. The difference between a $1,200 and $5,200 bed seems like it should be vast, but it's really not, at least in the showroom. Maybe once you get it home. Anyway, all of the beds in our house are from The Sleep Shoppe. We are happy and returning customers!

Reeds Furniture I never really write yelp reviews, but I…read morewanted to after purchasing our new couch because I just love it So Much. The entire experience was fantastic. I have been driving by Reed's furniture for so long I have always heard they had a great selection. We've recently moved to Oxnard, but I did drive to the giant one in Agoura Hills because we wanted the most selection. When we walked in the store was busy but we were helped immediately by lovely, charming and funny man named John. He seemed to immediately understand our needs. We had a spot for our couch that needed to be measured perfectly and also had very specific colors, pillows and comfort level that we wanted. Also, rarely do my husband and I agree, but John managed to find the perfect couch for both of us. When it arrived, it was indeed perfect and we love it so much. The whole process was smooth and easy and I've never seen more selection in any store. This was a very expensive purchase for us, and we couldn't be more delighted.

If you're looking for a beautifully designed, high-quality piece of furniture, I highly recommend…read moreasking for John Storey at Reeds Furniture. He helped us find our new couch, and it's absolutely gorgeous. John was knowledgeable, friendly, and quickly understood exactly what we were looking for. The couch arrived yesterday, and we couldn't be happier. Thank you, John!

We are absolutely thrilled with our new sofa from Fabio & Co Italia. From the moment it arrived, it…read moreexceeded our expectations in every way. The craftsmanship is outstanding, the leather is luxurious, and every detail reflects exceptional quality and attention to design. Not only is the sofa beautiful and elegant, but it is also incredibly comfortable. It has quickly become our favorite place to relax and spend time with family and friends. The seating support is excellent, and the overall construction feels solid and built to last. We would also like to thank the Fabio team for their professionalism and outstanding customer service throughout the entire process. From selection to delivery, everything was handled smoothly and efficiently. If you're looking for premium furniture that combines style, comfort, and superior quality, we highly recommend Fabio & Co Italia. This purchase was worth every penny, and we couldn't be happier with our choice.

We were looking for a leather sofa and we are so glad that we found an amazing sofa. They have a…read morehumongous selection. They are knowledgeable and all the sofa's are made in Italy with best quality. We can highly recommend Yana And Fabio

I had a last minute purchase need and time was of the essence. Vanessa went above and beyond -- she…read morewas super helpful to confirm inventory, get paperwork completed and take payment quickly... so I could pickup at the warehouse asap. She did it all with a helpful and friendly demeanor.

I have been a WDC customer for over 20 years. I have spent tens of thousands of dollars with them…read more They have a great selection and reasonable (although not cheap) prices. Every time my order has gone well, it has been great. However when things go bad, they go really bad. My most recent experience started on 5/28/25. I had a Newport Brass faucet that had an issue and was covered under their warranty. I was told to call Newport Brass. After contacting both WDC and Newport, it seemed like a simple process: WDC had to simply fill out some paperwork and Newport would ship me a new faucet. I was following up with WDC monthly to check on the status and was obviously lied to every time--working on it, it's on back order, my customer service team and I are handling it, it should be in next month, I'm not sure what's going on, etc.. My last exchange with WDC was on 12/14/25. Newport Brass says this isn't a big deal and they do this all the time, essentially blaming WDC for not following through with simple paperwork. It has been almost a year, I still don't have a faucet, and I've heard nothing from WDC in 4 months.

Tell me if this looks like a "factory distressed feature" The store manager Rob Copland refused to…read morereplace this dresser and says this is supposed to be a feature of this furniture and not a defect. I thought at minimum the store management would stand behind their quality. This was reported upon delivery and they are now saying they cannot guarantee a replacement will be delivered without flaws. Is that Ethan Allen quality standards? Spent $8900 on a bedroom set and waited 5 months to get this delivered. Still waiting on the bed. Corporate, call me please, awful.

No customer follow through after you pay for your furniture. Delivery set up call shows as spam so…read morewe were not answering the calls. Salesperson knew this and did nothing to expedite delivery . After we reported that situation which delayed our delivery....she was too busy to get the problem fixed. After all.....she had our money and knew our furniture needs were met and not likely buying more furniture in the future. THEY DO NOT CARE,

Great customer service, fast response and good quality furniture,…read more This is my third time buying from them .

The best quality furniture for the price, we've purchased: headboard, dresser, bench, coat rack,…read moredining room table and chairs so far. We will not go anywhere else, custom made Amish furniture is the best. The staff at the store and delivery persons were wonderful to work with.

Amazing customer service! Helped me, texted me many of my preferred options in furniture and I was…read moreable to buy exactly what I wanted. I visited many furniture stores and Kids Furniture Superstore has the best quality furniture! Delivery was fast and they assembled furniture with no hassles. Everything went smoothly from the beginning to the end! I'm very satisfied

We went to sooo many stores to look for furniture for our new baby and it was overwhelming , but…read morewhen we got to Kids Furniture Evelyn was very helpful and informative . She was patient with us And answered all our questions and She has the best prices in town.

Review Update: Ten Years Later…read more Upon hearing that the business is due for relocation, I paced myself into the showroom with one last glimmer of hope to recover the aforementioned blueprints. The staff took my request seriously and Ms. Ann Choi phoned me days later that they have indeed recovered the documented paper. Furthermore, MPD has issued an apology for the initial delivery and offered repairs without additional cost. A veteran craftsman by the name of Angel came into the house and patchworked the floor, wall frame and door dents with efficiency and precision. I was intriguingly surprised to find out the furniture that I originally purchased has appreciated over $100,000 in MSRP value in time. Nevertheless, I believe MPD has acted in a sincere and honest fashion. Please allow me to express my gratitude; I would strongly recommend Marc Pridmore Designs to any future prospect for furnishing opportunities.

We were referred to Marc Pridmore by a neighboring furniture store, and from the moment my husband…read moreand I walked in, we felt an unexpected sense of comfort and hope. Ann greeted us so warmly, and as we explored the showroom, the beauty of everything truly took our breath away. Ann has been nothing short of incredible. She stayed in touch, offered thoughtful suggestions, and made us feel genuinely cared for during a very difficult time. After the flood, when we lost everything, starting over felt overwhelming - but with her help, piece by piece, our home is coming back to life. She helped us rebuild a sense of home. I am deeply grateful for the kindness, patience, and support we received here. It has meant more than words can express. Ann has already helped us furnish three rooms, and we're currently working on a fourth. She constantly sends us new furniture ideas and suggestions, which we greatly appreciate. Furnishing an entire home can be overwhelming, but Ann - along with the entire staff at Marc Pridmore - has made the process so much easier. I am truly thankful for all they've done.