Frank Lilienthal was our tech who came out today and he is absolutely wonderful!!…read more He went above and beyond to help me with an issue my office has been dealing with for some time. Frank is very friendly, professional, COVID prepared and prompt with arrival. I would recommend Frank when calling Bay Alarm!

Thank you, Bay Alarm, for installing my alarm system, to give me peace of mind. I appreciate the…read moregreat customer service from, Claudia Rivera, and the installation by, Anthony. He showed me how easily it is to operate the alarm system.

Riviera AV helped move a 77" TV plus wall mount and Sonos Arc with such attention to detail and…read morecare, the finished product is PERFECTION! Without Kevin I would have had to watch my movers destroy my beloved AV equipment. Riviera AV just saved me by unmounting all their work and safely moving the TV, Soundbar etc to my new home. This is the 3rd time Riviera has exceeded my expectations. Somehow, they exceed my standard of perfection!

Riviera AV was awesome to work with. Fair pricing, fast and clean TV install, and super friendly,…read moreprofessional guys. They even came back to help adjust the TV tilt afterward -- above and beyond service. Highly recommend them for TV, sound, or security installs in SoCal or Central CA.

The staff is very friendly and helpful. Would recommend. The technician kept me informed the…read moreentire time of the progress.

I want to thank you very much for your kind and expert guidance in helping me out of the dark ages…read moreand into the Mac world of 2025 with the purchase of my new Apple Macbook Air computer. It is officially up and running and I cannot believe the difference. It's like driving a brand new Mercedes! I'm loving how fast and efficient it is and I'm no longer worried about bad guys trying to unearth my private information. You, and everyone in your office have been so helpful to make sure my transition has been smooth and stress free. Consider me another one of your many satisfied customers. You surely deserve Ventura's top rating for outstanding service and it's gratifying to see a young business hit it out of the park. Thank you again and I wish Mitec and your team continued success. Cheers, Stu

Dial security is very professional and responsive. As a sister service industry we have no reserves…read morein recommending Dial to our clientele in our fire protection industry. Since our testing is in conjunction with their work, it is nice having a dependable company to work with. Thanks for being a stellar local company servicing Ventura County!

As much as I love supporting local and family run businesses, sometimes it is better to pay more…read moreand have the resources, professionalism, and reliability that larger companies offer. I DO NOT RECOMMEND DIAL SECURITY TO ANYONE -- ESPECIALLY IF YOU RELY ON THEM TO PROTECT YOUR FAMILY AND HOME. (sorry for the all-caps) After having alarm monitoring services for over 5 years I had no choice but to cancel my service with Dial Security (DS). DS is a family run business, with many of the children having only mixed experience in security. I decided to finally cancel services and provided over a month of notice to Fallon Dundas (family member). At that time there was no mention of a premature termination fee. 21 days later, Blake Dundas (a family member, who graduated from high school just over 5 year ago), mailed me an unsigned invoice for an early termination fee. I explained that no signatures/initials were signed on the contract agreeing to any fees, etc., but with his lack of business experience, all he could repeat is "...my hands are tied [ted] as the contractual obligations need to be fulfilled as the contract itself as a whole is binding..." I am guessing he recited language he learned in school. Blake then threatened to forward this to their legal department (probably mommy or daddy) to pursue legal action for final payment of the disputed $357.62. Not to worry, I have a real attorney. It is my understanding that their "central station". or monitoring center is not UL (underwriters laboratories). According to UL, being UL certified is an alarm company's "declaration that the alarm system equipment, installation, maintenance and service meet, and often exceed, minimum standard requirements. Being UL listed is an industry standard for monitoring centers around the country. I can recall the alarm going off in the middle of the night awaking my entire family, believing we had a home invasion. I walked through the house knowing the safety of my family was in immediate danger and our lives were at risk. Luckily, it was just a fallen sensor from a door, which activated the alarm (more about installation further down). What is perhaps even worse, is that the company we relied on for our safety and security wasn't there when we needed them; we never received a call from DS. Had there been an actual intruder, no help would have ever come and my family could have been hurt or worse. On other occasions, DS did call, but only after 10+ minutes. I recall speaking to a representative who called after an activated alarm; she explained, "... business alarms take priority over residential..." Hence why going with a larger company makes sense. Other times when DS called after an alarm, oftentimes they didn't ask for our code word (used to indicate we are safe). Completely unacceptable and a complete disregard to my safetly. Regarding the original installation - it was a sloppy, disorganized, unprofessional mess that left the new system in an inoperable state. There were literally extra drill holes in walls/ceilings, sensors installed incorrectly, chipped paint, a sensor literally hanging off a wall by wires, and debris left at two entrances. During the installation, one technician advertised that "... this has been a, "chaotic, disorganized job from the start..." It was disconcerting to hear this directly from an employee even though this had been our impression. As you know, Scott actually walked off the job and left during the installation. John indicated Scott has a history of doing this on previous jobs. All of my complaints and issues were documented and immediately communicated to either Colby Dundas [former assistant sales manager, Melissa Dundas [sales manager], Fallon Dundas [central station supervisor, Blake Dundas [business manager], Bill Dundas [general manager] (all family members), and Bryan Buck [former operations manager]. Just in case you are still reading this, let me repeat, I DO NOT RECOMMEND DIAL SECURITY TO ANYONE.

Brad provides excellent customer service and a high quality product. Five years ago he personally…read moreinstalled our customized security system and on the very few occasions we've had any small problem, he has been extremely responsive and supportive. Highly recommended alarm and security company in the Santa Barbara area.

Needed some help with my home alarm and Brad got back to me pretty quickly and was super helpful. I…read morewould feel pretty confident referring friends

Used this service for our HOA to install a camera system. Great work. Great value. Highly…read morerecommended.

Knowable, great service and great prices. Mike is a very standup guy! Shows up on time, ready to…read morework. He really goes the extra mile.

As a native Chicagoan moving to California I knew the importance of a home alarm system...and with…read morethe ever changing laws in California where the bad guys are being given zero bail or no arrest at all...it's common sense to keep from becoming a statistic of theft and robbery or even worse. Having Boyd Alarm systems for many years gives me and my family real security. They're professional, friendly and their affordability is an added plus. I also really appreciate their Boyd alarm app which makes it easy to set or turn off the alarm remotely! Be proactive and don't wait for something to happen...call Boyd and Associates.

I have no idea what this company is about, but All I know is that one of their driver is an…read moreabsolute fool!! We were stopped at a light to make a right and light turns green. Please tell me as to why he thinks it is ok to honk at me while I wait for pedestrians to cross?? What an absolute asinine thing to do. To honk at me while I wait to make sure people safely cross. Im sorry sir, I didn't know you were better than me or the people trying to safely cross. The staff and the people you hire are a reflection of your company. I guess that is why they have an average of 2.5 stars because of their stellar 1-2 star employees. Zero star if it was an option.

I contacted LiftMaster regarding their modern, video enabled gate intercoms to replace two outdated…read moreDoorKing units at our property. My contact Devin was incredibly responsive and helpful from the time he came out to the property to see what I needed. He then sent through the most competitive quote we received from 3 companies. Once I scheduled the installation, his crew arrived on time, consulted with me on a couple decisions that needed to be made, and then installed both new units flawlessly as if they were always there. Afterwards, I had some questions on how to use them and Devin was super responsive to my emails and texts. He made it very easy to pay the invoice and followed up multiple times with helpful hints on using the system and to check on how things were going. The service level of him and his team far exceeded what I was expecting and I have since asked for a quote on maintenance on one of our gates that is long overdue. I look forward to working with him and his team again as they were professional, thorough, very fair in their pricing, and incredibly responsive throughout this process.

I am delighted by the customer service we received from this company, and Devin in particular…read more They installed call boxes at the front and back of our condo building and not only were their prices competitive, but they followed through on all of their promises and continued to help us after installation. For example, when we had several late additions to the call box list, Devin graciously and quickly updated them--several times. He is also super responsive when you email him with questions or concerns. Finally, he's friendly and easy to work with. A refreshing experience with what could be a frustrating experience!

Carlos answered request quickly with quote. Arrived on time, was courtesy and kind. He did the job…read morequickly and cleaned up . I will definitely use his services again and feel good recommending him and his work. Thank you!

Carlos came to fix my light switch and one of my baseboards in the bathroom. He did a good job on…read moreboth and professional. Thank you!