Fantastic experience. The jeep had so much pet hair in it, they were able to spotless clean...shampoo seats and all! Service wasn't super fast but the job was big. Luckily there are plenty of things to walk to around. read more

Soap Hand Car Wash - Full detail before the arrival of Baby C! Much needed! - Car Wash Near Me - Houston, Texas

I visited yesterday for the first time, and got the executive wash for my SUV. They had me in and out in fifteen minutes, with my car looking pristine again, for a very reasonable price. I will definitely be back! read more

We ride horses and our car gets very dirty. Even with just the slightly upgraded version our cars go from filthy to very clean. This is the only car wash I take my cars to now read more

I needed a place to wash my car and I happened to find this place on yelp. I paid $58 for a car wash and it was a little disappointing. I still had stain marks all over my car. I had to wipe everything down myself. Also, I'm not sure what they used to clean the interior but it's super oily and greasy. It kept leaving a residue with everything I touched. Once again I had to go in and wipe off all the grease. They definitely weren't thorough with everything. My backseat still had stain marks as well, so I had to remove it myself. For the price I paid I expected a lot more. read more

This is my go-to car wash. The majority of the time they do a really great job getting my car shiny and new looking. On rare occasion they have missed a few spots but are happy to clean up whatever was missed. They have a nice lobby with wifi and I usually pass the time watching tv and checking emails. I wish they closed just a tiny bit later and had more drink/snack options in the lobby but I'm probably just being greedy! I will def be back with my vehicles again! read more

Soap Hand Car Wash - Car Wash Near Me - Houston, Texas

The car wash interior waiting space is super clean with nice cold AC running! The crew did an amazing job cleaning on our car! read more

Soap Hand Car Wash - Car Wash Near Me - Houston, Texas

I arrived at this car wash and asked if they have an option for ONLY outside wash as it was not an option on the board. The woman says sure. The gentlemen then proceeded to wash the outside of the car. This took less than 5 minutes. I go inside to pay, the woman says it will be $30 !!! I said - but the inside and outside is $30 how can the outside only be $30? She continues to repeat herself. I explain - if the inside and outside is the same cost as ONLY an outside was why didn't you say that? She is rude and this place is a rip off. I will never go back and will be sure to tell all 10 other people I know that used to visit to NEVER go again. There is no way an outside only way should be the same cost as the inside & outside. RIP OFF DO NOT VISIT THIS RUDE ESTABLISHMENT. read more

Trying out new hands car wash on Shepherd called "Soap." I moved next to it. I usually take my raised F250 to Best Car wash on Voss and Delmonte; however Soap is closer. I am semi OCD about my car washes. I would rank Best Hand Car wash a 7/10; good enough for me to keep going and touch up the small missed spots myself. The price for vacuum and wash at Best has never changed and they have a card reward system (not that great. You need something like 6 or 8 full pay washes to give you a % off the next wash..I would have made it free). So far at Splash the cost is $10 more at $55. They seem short staffed her on a Sunday; however it is early; and it iS Houston where it rains every freaking day. Will up date more when wash is done. They did a great job! Worth the extra ten!! read more

Soap Hand Car Wash - Clean inside with good AC and WiFi - Car Wash Near Me - Houston, Texas

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Avoid this car was at all cost!!! They damaged the leather on the console between the front seats (small hole puncture). When I showed it to the manager her response was "can you prove it". Made no attempt to resolve the issue in any way. So, do not use this car wash unless you're ok with them damaging you car! Also, the car wash was mediocre at best. They left water streaks on the windows and I'm not sure they even bothered to wipe down the interior. read more

Soap Hand Car Wash - Do not use this car wash! Damaged the leather console between the front seats! - Car Wash Near Me - Houston, Texas

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$35 for the type of quality they did on my car was not worth it. If I wanted air freshener it was extra and supposedly to have them vacuum my seats (air blow) was also extra. Eagle hand Carwash is much better. This is the second soap location I have tired and they are not worth it. Update: after this post someone from this location replied and said "don't ever comeback to my location, you want everything done and don't want to pay for anything". Well, one I never asked for a refund. I just asked you to do what I paid for. However I will gladly never comeback to your piece of shit establishment. I hope you lose business. read more

This is by far the worst experience I've ever had! First off, I paid $170 PLUS A TIP for them to do a terrible job on my car. It wasn't washed completely. The outside looked like it wasn't even touched. When I went outside, the woman at the front desk had to come out to translate and proceeded to tell me "you brought the car like this, we didn't do this" HELLO!!! You're a car wash! THATS EXACTLY WHY I BROUGHT THE CAR TO YOU! TO WASH IT!! She claimed it was "a different service"??? Because paying that amount of money wasn't good enough for a decent job, apparently. Nothing got resolved. She walked away when she couldn't give me an explanation on why the service couldn't be completed properly. SAVE YOUR MONEY! read more

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Helloooo, car wash heaven! Have you ever ventured into a car wash hiding behind your disgusting, dog-hair covered steering wheel, only to point your shamed finger at the lowest menu price? I just did, and instead of being quietly judged for choosing the nicely labeled Executive Wash... I was returned with a smile and assurance that I was good hands. This place is spotless, smells like the inside of a new car, and resembles a hotel lobby more than a car wash. The employees are kind and better yet, they actually look happy to be here. Shout out to Colton for providing 20 star service. Now, if only y'all could upgrade my Acura to Tesla. I shall be back! read more

Soap Hand Car Wash - Car Wash Near Me - Houston, Texas

Scratched my truck! Wouldn't come here again! I came here to get my truck cleaned because my normal car wash literally a block away was packed and I was in a rush. It really shows true colors on a Saturday morning when you have no line in your car wash business on this busy street! The customer service at soap is awful and the integrity in this business' employees is WAY subpar for the amount you pay here! (It's pricey) I was here for 2.5 hours getting a basic car wash. When I first arrived I walked in and was asked what package I wanted. I mentioned to the girl it was my first time and she was not much help on deciding what wash for my truck. So I just chose the second tier basically a basic wash. I was told my truck was cleaned after about 45 minutes. I walked out and walked around the truck and looked in the interior. The interior was not cleaned properly or wiped down properly clear spots where not wiped down. There was places in the truck like the back passenger door that was not wiped and many areas on the outside of the truck like the baseboards the shocks of my truck and underneath where the tires are on the listed part of my truck they did not rinse with water or scrub. She was so upset at my requests she called the owner. The owner Jose was extremely nice and told the girl in charge to clean the truck The way the customer expected it and after he told her that; her personality completely changed to very hostile and rude. She told me that she didn't want to talk to me as I was pointing out some issues for them when they re-cleaned it. I was nice enough to let them redo it I did not ask for a refund and I just told him I wanted it cleaned and I don't mind waiting another 45 minutes for them to redo it the right way. All of a sudden my truck had scratches all on the driver side all the way down to the tailgate. I think the girl did it on purpose. I made her call the owner before I left the property. They ended up trying to buff out the scratches it looked like it was a little rock possibly on a towel or she could've just done it out of spite. Overall really bad experience. It's hard to leave the 1 star bc the owner did come and make it right even though I was there for 2.5 hours and now I have scratches visible on my new truck and a weird glue. And the truck still isn't cleaned right. If they hire a new front staff and get some better regulations I think this location would do much better. I'm not in a rush to come back but I am happy that the owner seems to care. read more

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I came to get my car seats and carpet shampooed to get the scent of dog urine out of my car. Ended up getting the most expensive package since shampooing each area alone is 65+ per. Asked them not to touch my trunk and I was told that was fine. The estimated cleaning time was an hour to an hour an a half, my vehicle was not done for over 3 hours. The whole reason I came was to get the seats shampooed and the seats still smelled strongly. Why did I waste $170 to not even accomplish what I came in here for? My trunk was opened, all of my items removed and mishandled. They lose car mats here. I got a call a day later saying they left someone else's mats in my car. I returned them to the shop the next morning. Now I'm getting constant calls/messages about a DIFFERENT car's mats because the ones I returned were for a third car that they didn't even know they misplaced. So that makes for at least 2 vehicles that went home with less than they started with in just a 3 hour time span. Who knows how many others they've lost. TL;DR: They don't effectively shampoo seats, disregard when you tell them not to touch a part of your car, lose car mats, and harass customers for Soap losing items. Overpriced and never returning. read more

I was looking for a great car wash and came here yesterday!affordable rate! This place is amazing my car smelled so good and never looked this good! The owner definitely has great acknowledgement according to car interior and exterior. The waiting is supper clean, customer service is great! The employees are helpful and quite understanding! I'll definitely be coming to this location from now on. read more

Soap Hand Car Wash - Just a simple washing, no wax! - Car Wash Near Me - Houston, Texas

Poor attention to any details. They did not wipe down the inside and my running boards on my Jeep were still muddy when they said it was finished. The cup holders, and console areas looked like they only vacuumed and never wiped them. I bought a package that included details .. paid $56 and the attention was poor at best. The GM did mot seem to care. I will not be spending my money here again. Have given them multiple chances yet shake my head each time. Eagle car wash will now be my go to... they may take longer yet they get it all right the first time around. read more

Everything was done half ass! I went back twice to get them to clean a little better. And it was still not fully clean. I was a little disappointed. I paid 50 plus 12 tip. Unfortunately I will not go back. read more

I was attempting to try the business for the first time, as I have seen it on my drive to work several times. Reviews said to try Splash up the street, however, Soap was not as busy... now I know why. I asked the lady could they wash my car without any soap and without scrubbing my wheels (seems like less work for them, and I'm will to pay for the extra elbow grease that goes into a normal wash)... The lady, who said she was the manager, basically told me to go away as I was being too complicated and they didn't have time for it....... Sort of blew my mind. I've never been told that I'm being too complicated when asking for a less strenuous service. Not a great 1st impression. read more

Excellent customer service! Friendly staffs.Quick in and out. First time here, but not my last time! Thank you Keith for informing me about the clay-bar! Highly recommended. read more

Soap Hand Car Wash - Car Wash Near Me - Houston, Texas

I apparently got the supreme, but I had to show them obvious water stains. Got tired of pointing spots out. Interior windows weren't wiped along with rear view mirrors and back glass. You'd get a better chance wash at a gas station car wash. Not worth $60. read more

Soap Car Wash has zero concern about the quality and professionalism of their work. Mine is probably not a common problem, but they actually damaged my vehicle. I get it--these things do happen, but they actually took no responsibility for the damage and refuse to review their security footage. Even if I were to ignore the damage done, the overall quality of the wash was bad. Windows streaked, swirl marks, large water drops on electronics, dirt on the floorboards and a greasy substance left on the steering wheel and seatbelts. Seriously, my car left in worse condition than it arrived. read more

The crews washing the cars are good but they always try to screw you with the up sale. They charged me $20 extra because I had excess road dirt. Such a scam. They charged me $46 and didn't even wipe down the seats. There are tons of other places. Please go elsewhere read more

this location is the worse!!!!! never will i ever again!!!! they caused damage to my windshield and cracked the foot light in my back passenher. when i brought it to their attention, alba had the audacity to be rude about the damage they caused. refused to take responsibility. please do not patron this place. go anywhere else because they will not handle your property with care. five thumbs down read more

I've been here a number of times. Every time I've left happy. These guys are pretty quick and my wait isn't very long. Just a heads up... this place is extremely busy during lunch time. Better to stop by in the mornings. You'll be in & out faster. Their prices are about the same as all the other hand car washes in Houston. A dollar or two more than some, and dollar or two less than others. read more

Soap Hand Car Wash - Soap hand car wash on South Shepherd - Car Wash Near Me - Houston, Texas

I have been contacted by the manager of this location several times over the past year harassing me, calling me all sorts of sexist and misogynist names. No apology from their company for breaking my windshield and on top of that, harassing me. He has also called me from a private number breathing into the phone. Unprofessional, trashy and gross. Had they acted professionally about any of this, bothered to own up to their behavior, apologize, not harass me or even offer to pay for the windshield, I would have gladly left a glowing review. Additionally, they accuse people of being Trump supporters, so obviously they don't want your business if you voted for him, FYI. read more

Soap Hand Car Wash - Car Wash Near Me - Houston, Texas

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They did an awesome job with my car. I am so pleased with the polish and conditioning of the seats. I highly recommend them!!!!

My first time trying this place Went Sat. morning not busy which is good for me , i've heard this place really gets busy usually. The place down the road, i think its called splash ... was packed, but i did not want to wait. So i got my classic car wash.... i usually take care of the details and detailing, and i wanted to get a good external wash. Few things to mention to the business The drying towels need to be care for and replaced.... i followed the drying lines and noticed area of marks. The front frame has still unclean area, and pollen sticks were still there on the frame and front hood... so please pay attention to that. read more

This place is great! I purchased an executive car wash for $20 on groupon and I must say I am a very satisfied customer. My car was sparkling clean; they've done a good job with vacuuming the interior of my car. I just loved their seating area. It looked brand new with new couches and an array of magazines. Go for it! read more

For years, I have driven past SOAP, and finally, after a bad experience at a drive-thru car wash, I decided to stop by for a hand wash. The service was excellent, and the wait time wasn't long for a busy Saturday. I went with the basic car wash and was happy with how my car turned out. read more

My car had a crazy amount of dog hair which is hard to get out. I have never been able to successfully remove all of it. They originally told me the service would be a couple of hours but they let me know it would take longer because of the hair (it ended up taking closer to 5). When I picked it up it was spotless and they didn't add any charge! read more

i came here a few days ago and paid $42. they didn't do the inside of my doors and they didn't do under the floor mats. the worst part is that they stole my aux cord. i took my phone off of it when i gave them my car and when they returned my car to me 20 min later, it was gone. i called to speak to a manager and was told someone would call me back. that was 2 days go. you are warned. i would not go here. hide your belongings and double check your car. they steal. read more

I had high hopes for this place. The office worker was great and helped me decide on the car wash I wanted. He told me that it was going to be 40 minutes because they were understaffed since it was the 4th of July. I waited for 2 hours. While I was waiting, free car wash vouchers were given to other customers who were waiting a long time as well. I never received one. They didn't do a very good job cleaning the car. There are streaks on my car and they did not get all of the dust off of my floor mats. My mirrors and drivers seat were all messed up. And the drivers seat was soaked-not a very comfortable way to drive home! Overall very disappointed and left the place frustrated. read more

I tend to wash my own car, but the exterior had been super filthy, between the pollen and bird poop of where I park at school and home. Jesus, the sales rep was very friendly and professional. The hand-carwash and service was very good! read more

I am extremely disappointed in this business. I had a gift card from my husband that was denied. They told me there was a 90 day redemption period - this was NOT on the receipt we were given! How many gift cards have such a short expiration date? No other business that I am aware of. I had previously been to this location a number of times since they opened. This rude and unapologetic treatment was a nearly $200 dollar loss to us. I will NEVER give them another dime and highly recommend that you use any one of the many other such business's available in our neighborhood. Bad business behavior. read more

Awesome FAST service !!!! Marvin was great, I was going to get the executive wash (more expensive) than basic only like $35 for inside and out super dooper intense.... but he said I only needed basic after he looked inside ! $17 ' wow !!!! I love that they are honest and don't just take your money. I left Splash due to the price, and busyness. So I came here and will definitely be back ! I have a stain on the seat, they were going to try to watch it with a rag before charging me $15 to shampoo it !!! Wow !!! So happy. GO SEE THEM ! read more

I went to this car wash because I had mold on my carpet from being at the beach. I called beforehand to ask about pricing and the manager spent a lot of time trying to give me my best options. I ended up coming in and he gave me a great deal on not only fixing the mold but cleaning and waxing my whole car. The staff was very friendly and I didn't wait long at all. I will definitely be coming back! read more

First time at this car wash. I only get my truck hand washed so decided to give them a try. The price was great and they did a good job cleaning. I was disappointed when i noticed my Gucci sunglasses bag was no longer in the passenger seat where i left it. I don't know that I'll return because if a sunglasses bag with no sunglasses in it what else will be stolen? read more

My car mats were not put back in my car and it went downhill from there. Another new manager, waiting for the workers to arrive at 8:53, when the wash place was open at 8. I requested the owner call me and there was no response read more

I have been here multiple times for the classic wash (outside wash and inside vacuum/ wipe down). I visited 2/23 and not only did my car still have dirt on the exterior, especially the windows but a removable piece in my trunk that covers the area where someone would access the rear light for maintenance was broken and now will not stay secure. My car is an Audi, barely 3 years old and has never had anything break or fall off. My dash was not wiped and is still covered in dust and the backseat floor carpet was not even vacuumed. I choose hand wash for the detailed clean and low impact on my car, but my visit to SOAP on 2/23 was more harmful than an automated car wash. read more

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Great service, waiting area and restrooms super clean. The kids play area was a plus. Good price and they even vacuumed my stroller/ wagon.