Hand down this is the BEST and only spot you will ever need to go for a suit…read more Mike has you covered from start to finish and will have you in and out faster than you ever thought possible at a price that is beyond reasonable. Upon walking in Mike asked me what I was looking for, what event it was for, and if I had a color in mind. The first suit he grabbed looked incredible but I didn't know if it would fit because we had not done any measurements yet. To my suprise the jacket was a perfect fit, and he doubled down by grabbing a shirt that was also a perfect fit for arm length, chest, and neck. We had not talked price yet so I assumed this is where the "gotcha" moment would come in, but I was wrong. The suit, a tie, pocket square, a shirt, and hemming that would be done in 48 hours was all less than 300. I never knew suit shopping could be so affordable and so easy. This is the place to go 10/10 times, highly recommend!

Absolutely love this shop. Amazing selection and great value with the most considerate employees. I…read morecouldn't be more grateful for the work they do. I highly recommend anyone who is looking for a suit to go here before any corporate location!

I've always loved Uniqlo whenever I travel to Japan and I'm so happy we have one locally now. The…read morestaff are very friendly and willing to help. The clothes are basic essentials at affordable prices and the material is really nice. I like how you can just put everything on the check out machine and it will self calculate the price. Be sure to sign up for Uniqlo membership for discounts!

Short and sweet visit on lunch break resulted in yet another Uniqlo purchase. The fast fashion…read morebrand which originated in Japan does what it can to be environmental, giving shoppers the opportunity to recycle their merchandise. Constant collabs can be expected, right now one of them is with J.W. Anderson, which may be on your FYP. Right now, customer service is very good as the new-ish store tries to last and profit in The Shops at Mission Viejo, which is no small feat. They may prevail because the cost of their merchandise is reasonable and the quality is there.

I needed alterations done on a dress and I needed it done within 5 days which is a tight deadline…read more When I called in to see if they could do it the man I talked to was very friendly and accommodating. He told me sure they could do it and to bring the dress by in the morning. The lady that did the fitting did a great job and the dress was done on time and perfectly fitted. These people are pro's.

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

I always stop by Hollister when I'm at the mall. Their clothes are more for the younger generation…read morebut occasionally I find some really cute dresses that I can wear, especially the summer dresses. All their associates are always nice and very polite. Service is also very good. The associates are super efficient. I never had to wait long to be helped, even on any transactions.

Make sure to always get a gift receipt if buying for someone because even if you lose it they will…read morenot help you even with a store credit ! They are unapologetically " no exceptions" even with tags attached etc! However, This is posted on their site: Hollister https://www.hollisterco.com Return / Exchange Policy Please note that if you return merchandise without a receipt or invoice, we can only provide the last known value of the item

We come to this location whenever my husband needs nice jackets, sports coats, or business attire…read more This weekend we specifically came in to shop for sports coats for upcoming business trips, and we actually ended up purchasing even more because of the great deals available. The main reason we continue coming back to this store is because of Chris. He previously helped my husband and my dad with suits for our son's wedding, and ever since then we always look for him when we visit. My husband is 6'7", so finding the right sizes and fit can be difficult, but Chris is always incredibly helpful, creative, patient, and friendly. He truly provides outstanding customer service. During this visit, while I was walking around the store, I overheard two employees talking about Chris and saying he needed to stay at the register instead of helping customers on the floor. Honestly, that was disappointing to hear because Chris is the one employee who is approachable and genuinely engaged with customers. The rest of the staff often seem inexperienced, unwelcoming, or simply fail to acknowledge customers altogether. We also learned there have been some organizational changes requiring employees to remain behind the registers. With all due respect, employees like Chris should not be restricted from helping customers on the sales floor. He is the reason loyal customers like us continue returning to this location. Otherwise, we would honestly drive to the Inland Empire location just to work with Hamid again, whom we also miss at the Mission Viejo store. While we were checking out, two additional customers were standing there waiting for quite some time without assistance or even acknowledgment. One customer repeatedly asked for help just to complete payment. Honestly, I would have walked out. A simple greeting, acknowledgment, or smile goes a very long way, even during busy times. My feedback would be: * Allow strong customer service employees like Chris to continue helping regular customers on the floor. * Provide additional customer service training to employees. * Encourage staff to be more approachable, friendly, and attentive to customers. Most importantly, we will continue to give high praise to Chris. He represents what great customer service should look like, and quite frankly, some of the staff could learn from him. He would make an excellent manager.

I came in today to purchase a shirt for an upcoming event, but unfortunately, the experience was…read morevery disappointing. The staff member was rude and dismissive when assisting me. He recommended a shirt that I specifically told him would not work for me, and when I asked to try on the shirt I wanted, he would not allow me to do so. I ended up taking the shirt he recommended, but when I got home, my suspicion was confirmed that it would not work. Now I have to return it and purchase a shirt somewhere else, simply because I was not allowed to try on and purchase the one I originally wanted.

All I can say is WOW! I had never been to a RVCA store before yesterday. The associate who helped…read moreme was amazing. The customer service was top notch, more than any other retail store I have been to. I appreciated the suggestions from the associate and I can't wait to shop here again!

For a small store, they have a great selection. Asher helped me decide on a beanie and was very…read morepleasant. Great customer service.

I happened on this store after seeing the tv ads and online. Was not aware of the store. What a…read morepleasant surprise! Kim greeted us right away and sold us on the fit and feel of these shirts. My husband loves all the shirts we bought and will be back for more. Thanks Kim for working with him and making him look good!

Nice store, helpful staff and really great clothing options so I'll continue to buy from hereread more

It's honestly a nice place to go with friends and the overall vibe is pretty chill. The only issue…read moreI've had is with the employees at the Hollister store. Every time I go, the customer service feels off. It's like someone doodood in their cereal before their shift . The employees always seem like they don't want to be there, and whenever I ask for help, I'll get an eye roll or a rude attitude. I completely understand that everyone has bad days and I'm not judging anyone for that, but when it happens EVERY single time I go, it becomes noticeable and really takes away from the experience. They could at least fake a smile or make an effort to be welcoming. If you want to shop at Hollister, I'd honestly recommend going to the Spectrum location or somewhere else instead.

This is a really lovely two-level mall located in beautiful Mission Viejo. They have two major…read moredepartment stores: Nordstrom and Macy's. They have most of the usual shops and eateries that you will find in most malls, but they do have a rather large food court with some unique fast restaurants like Oniguro, dizzy bird, and the Paradise bakery and café. We had a small breakfast there. They have a large Dick's Sporting Goods, Apple store, and a Tesla showroom. The main restaurants were the Cheesecake Factory, Sessions, PF Changs, and Islands. We had a late lunch at Islands. They are also expanding a large outdoor area I believe. This mall is extremely clean, all the stores were open, and it had a very nice modern feel to it. I really enjoyed our stay here and will come back. Parking is easy and the mall was not super crowded, especially for a Saturday.

There is a reason people don't shop in store at the Mission Viejo J.Crew. I've been noticing it…read morefor years the customer service workers are rude and righteous; these ladies have worked in the store for probably 20+ years . Not only that I've been visiting that store for 20 years shopping, buying, and yes, some returning. Every time I go in there if I have another bag, they follow me around like I'm a thief!!! I've never stolen anything in my life and I know they recognize me when I come in that store. That said, I will NOT shop MV JCrew. You just lost a loyal customer who shopped your store for years. I know I'm not the only one that feels this way. Good riddance to the prudes and pretentious women who work in that store!!!

Worst customer service in a J.Crew store I've ever experienced. Didn't get any hello though…read moreeveryone else did (I was the only POC shopping in the store at the time). Got a lot of attitude from the girl wearing mask, short, light-colored hair at the front desk when trying to make a return. Just wow...