I've always loved Uniqlo whenever I travel to Japan and I'm so happy we have one locally now. The…read morestaff are very friendly and willing to help. The clothes are basic essentials at affordable prices and the material is really nice. I like how you can just put everything on the check out machine and it will self calculate the price. Be sure to sign up for Uniqlo membership for discounts!

My love hate relationship with Uniqlo continues.....even for a store in MV Mall where the…read moremerchandising are done beautifully and very organized. This is mainly due to never finding the sizes I want in-store or online. It isn't caused by me needing to wear obscure sizes. Quite the opposite and that's the problem. I might find something I like but the items are sold out in my size or unavailable regardless of whether it's full-priced or on sale. I hate even looking through their stores or bother purchasing anything online. It's just disappointing. All the colors or items I want are never available! For instance,I didn't think wanting a shirt in size medium was too much to ask for. Their return process is not at all helpful for the consumers either. So I hesitate to buy anything. The app is clunky and not very user intuitive either. According to my mom, who is a petite woman weighing less than 75lbs and less than 5ft tall, it's the best store ever. She can find all the XXS, XS, and S items that most adults past the age of 8yo cannot fit in. And just with the fact that the sizing itself runs small to begin with already compounds the issues. It's really too bad because the actual textile itself and the designs are appealing and long lasting.

Leo is absolutely amazing! I had three dresses that needed to be hemmed and altered on a very tight…read moretimeline. I dropped them off on Tuesday, and they were ready for pickup by Thursday evening. Not only was the turnaround incredibly fast, but the quality of the work was exceptional. One of the dresses had both a ruffle and a slit, and the alterations were done so seamlessly that you would never know it had been altered at all. Leo's attention to detail, craftsmanship, and customer service are truly outstanding. I would recommend him again and again without hesitation. Thank you, Leo, for doing such a fantastic job and accommodating my tight deadline!

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

We come to this location whenever my husband needs nice jackets, sports coats, or business attire…read more This weekend we specifically came in to shop for sports coats for upcoming business trips, and we actually ended up purchasing even more because of the great deals available. The main reason we continue coming back to this store is because of Chris. He previously helped my husband and my dad with suits for our son's wedding, and ever since then we always look for him when we visit. My husband is 6'7", so finding the right sizes and fit can be difficult, but Chris is always incredibly helpful, creative, patient, and friendly. He truly provides outstanding customer service. During this visit, while I was walking around the store, I overheard two employees talking about Chris and saying he needed to stay at the register instead of helping customers on the floor. Honestly, that was disappointing to hear because Chris is the one employee who is approachable and genuinely engaged with customers. The rest of the staff often seem inexperienced, unwelcoming, or simply fail to acknowledge customers altogether. We also learned there have been some organizational changes requiring employees to remain behind the registers. With all due respect, employees like Chris should not be restricted from helping customers on the sales floor. He is the reason loyal customers like us continue returning to this location. Otherwise, we would honestly drive to the Inland Empire location just to work with Hamid again, whom we also miss at the Mission Viejo store. While we were checking out, two additional customers were standing there waiting for quite some time without assistance or even acknowledgment. One customer repeatedly asked for help just to complete payment. Honestly, I would have walked out. A simple greeting, acknowledgment, or smile goes a very long way, even during busy times. My feedback would be: * Allow strong customer service employees like Chris to continue helping regular customers on the floor. * Provide additional customer service training to employees. * Encourage staff to be more approachable, friendly, and attentive to customers. Most importantly, we will continue to give high praise to Chris. He represents what great customer service should look like, and quite frankly, some of the staff could learn from him. He would make an excellent manager.

First, everyone should know that this is the largest Men's Wearhouse in Southern California with…read morethe largest stock. Free and easy parking in their private lot. Josh has been there a while and provided excellent service to me. After renting a Tux here last month I wanted to buy the great fitting Tux shirt that came with it because it fit so well. This shirt was in high demand and low supply and the only store with stock was Mission Viejo. Josh and another consultant I did not get his name were able to locate one in my exact size in the back and made it happen!

All I can say is WOW! I had never been to a RVCA store before yesterday. The associate who helped…read moreme was amazing. The customer service was top notch, more than any other retail store I have been to. I appreciated the suggestions from the associate and I can't wait to shop here again!

For a small store, they have a great selection. Asher helped me decide on a beanie and was very…read morepleasant. Great customer service.

I happened on this store after seeing the tv ads and online. Was not aware of the store. What a…read morepleasant surprise! Kim greeted us right away and sold us on the fit and feel of these shirts. My husband loves all the shirts we bought and will be back for more. Thanks Kim for working with him and making him look good!

Nice store, helpful staff and really great clothing options so I'll continue to buy from hereread more

There have been a lot of changes to this mall over the years. The things that have stayed the same…read moreare the LEGO store, Macy's (knock on wood), Bath and Body Works, Sephora, and Paradise Bakery & Cafe. The mall typically isn't busy. To me, it looks like the food court and restaurants are what attract the most people. Paradise Bakery & Cafe consistently has the longest line at the food court. I am not surprised because there is something special about it. I love their mini cinnamon roll and my husband is a fan of their peanut butter cookie. In terms of value, The Shops at Mission Viejo has stores at different price points. You can splash out at Nordstrom or economize at Uniqlo. The mall's address is 555 The Shops at Mission Viejo, Mission Viejo, CA 92691

Reading my previous review, the first thing that comes to mind is "wow, what happened?!" How did I…read morepossibly describe this mall as a "gem of a shopping center?" A more accurate description would be "the-mall-that-accepts-anyone-as-a-tenant." I'm pretty sure the beauty supply store is a front for a money laundering operation (they are never, ever open), most of the other stores don't stay open until 8pm (and I'm not talking about just the watch/jewelry stores), and there are just a handful of random, funky places in here. All that aside - I don't really come here to "shop" - but it's a great place to mall walk. It's here that I learned mall walking was a real thing. Weekday mornings, you'll see a fair amount of retirees walking the mall, many before it opens. Not going to lie: my husband and I have turned into evening mall walkers. So, thanks, Mission Viejo for giving us a place to walk.. but not necessarily shop. I really think the leasing department needs to look at what would do well with the community, not just be desperate and sign anyone. Look at how other centers are thriving. 2026: 52/100

There is a reason people don't shop in store at the Mission Viejo J.Crew. I've been noticing it…read morefor years the customer service workers are rude and righteous; these ladies have worked in the store for probably 20+ years . Not only that I've been visiting that store for 20 years shopping, buying, and yes, some returning. Every time I go in there if I have another bag, they follow me around like I'm a thief!!! I've never stolen anything in my life and I know they recognize me when I come in that store. That said, I will NOT shop MV JCrew. You just lost a loyal customer who shopped your store for years. I know I'm not the only one that feels this way. Good riddance to the prudes and pretentious women who work in that store!!!

Worst customer service in a J.Crew store I've ever experienced. Didn't get any hello though…read moreeveryone else did (I was the only POC shopping in the store at the time). Got a lot of attitude from the girl wearing mask, short, light-colored hair at the front desk when trying to make a return. Just wow...