I recently visited Sofia's Pizza and unfortunately had a pretty disappointing experience. The food itself tastes fine -- no major complaints there -- but the customer service and pricing are major issues. The man working there was extremely rude and came off as easily offended by very neutral, simple questions. Instead of responding professionally, he reacted emotionally and defensively, which made the interaction uncomfortable. As a paying customer, I expect basic courtesy and respect, not attitude. On top of that, the pricing feels unreasonable. The Sofia's Pizza location on S. Eastern charges about $11 less for ordering the exact same food. That kind of price difference for the same items is ridiculous and hard to justify. It feels like prices keep going up without any real explanation or added value. Overall, while the food is decent, the poor customer service and inconsistent pricing make it hard to recommend this location. read more

Sofia's Pizza - Chicken pizza - Pizza Near Me - Las Vegas, Nevada

My boyfriend and I did a quick visit on the way to a work event. We got a single slice to share which the manager cut in half for us so it was easier to share. It's a small place but everything was good! I needed a little bit more seasoning on the pizza itself but otherwise it was a great experience. $5 for a giant slice and a soda can't be beat! Looking forward to our next visit. read more

Sofia's Pizza - Single slice of pepperoni pizza - Pizza Near Me - Las Vegas, Nevada

Passed by and saw this place while driving down Eastern. Hit an U and stopped In. Excellent Pizza!! Couldn't belie the size of the slices. The service was outstanding Thanks!! read more

Sofia's Pizza - Thanks! - Pizza Near Me - Las Vegas, Nevada

Great pizza, great antipasto salad, great customer service. I'm confident that if anything is ever amiss, they'll take care of it right away. I appreciate service like that and it's hard to find. I plan on going back often. read more

I decided to stop by because I was in walking range of this pizza spot I figured why not get a pizza on a Sunday night ! I went in ordered the pizza with wings chicken tenders fries and a soda ! Walked back to where I stay a five min walk , from The outside the pizza looked cooked and the bottom of the pizza was cooked ! Took a bite wasn't cooked I could taste the dough ! Called the lady who took my order to inform Her about the pizza she said bring the pizza back I bring it back ! I believe it's her husband who makes the pizzas in the back he was completely rude yelling at me when I got there cussing ! Saying this pizza was cooked I was polite but he was very rude ! Yelling , tossing things in the kitchen just completely rude he was not going to give me another pizza and refused to serve me for a mistake he made in the kitchen ! I was being kind to him in a talking manner just completely rude and negative ! He did replace the pizza but when he did he gave me a pizza I didn't even request those toppings ! I just let it be I didn't need anymore negativity ! Needless to say I will not be going back !Definitely needs to work on their customer service and the way they respond to their customers on a mistake the cook made for not serving fully cooked pizza and having it be served still doughy Maybe would have a better review if they knew how to talk to their customers and fully cooked their pizzas not serving them still doughy ! read more

Really good pizza place and very nice owner and people. The pizza was absolutely delicious. Great customer service!

it's a little hole in the wall mom and Pop run. Great pizza. They use really great ingredients getting the 16 inch pepperoni mushroom pizza today with fingers. large french fries It's just a small dining room two tables 4 chairs better for takeout lamb and Washington. just south of Washington on the east side on lamb. read more

Yesterday I placed a big order for delivery and let me tell you, everyone loved the pizza and the lady who did the delivery was wonderful, she helped me bring everything in the table. A little pricey but you pay for what you get, definitely will keep ordering more from here read more

I placed an order on line today for this location on Lamb got back my order no. When I called they basically said I didn't order from them I live across the street so I know that I ordered on there website very rude nasty people I will never order from this place and tell all my friends and family bad business read more

I ordered the Bianca and a Chicago pizza don't get me wrong it is delicious my only con is the bottom of the pizza where did it go it is way too thin everything falls right off read more

Sofia's Pizza - Chicago pizza - Pizza Near Me - Las Vegas, Nevada

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This place not only has great food but amazing customer service! The prices are very reasonable and they make everything fresh as soon as ordered! I highly recommend this place and you definitely will not be disappointed read more

pizza is amazing, so are the cannolis!! i recommend i love this place and they are so nice

Took a while before anyone even acknowledged me. I ended up calling as I was standing at the counter. It was hot AF in there. They had an evaporator cooler, but apparently no water. Just blowing hot air like a giant hair dryer. Hard to understand the lady taking my order. I ordered a large, but she took the order as an extra large. That was fine, we all ate it, but feel like I was upgraded in a less than appropriate manner. So service was mediocre at best. However, the important part was the . And it was amazing! Pizza was 5 stars all the way, just deducted 1 star for their service. read more

Amazing food and great quality..............................,,,,, one of best out here Sofia's

Best pizza I've had in Vegas yet. And I've eaten a lot of different places. I will definitely be ordering delivery from them again. It was really hot. It was really fast and it was really good. read more

Here's the deal: if you're coming to a hole-in-the-wall pizza joint on the Eastside expecting 5 star service, you need to reevaluate your life. Also, who the hell goes into a pizza joint and orders salads, subs or anything other than a pizza? Just stop. Their only fresh made food is pizza and pizza related items(calzones, strombolis, etc) so if that hurts your feelings, this ain't the place for you. Here's what you don't get at this Sofia's: 1. Quick, attentive service with a smile. 2. A place to sit If I've kept you this long, here's what you actually get at this Sofia's: 1. A sense of euphoria because you made it past the hard shell exterior and found paradise. 2. The aroma of freshly cooked pizza dough when you walk in 3. The best tasting pizza you may ever have. Any questions? read more

On break and needed a quick meal. Seen Sofia's Pizza. Veggie pizza was amazing also, service was great, quick friendly and on time.

Me and my family are new to the neighborhood. We are very excited about exploring and supporting all the wonderful local businesses throughout the community. One hungry Friday night we decided it was time to try the closest pizza restaurant by us. We ordered one medium pizza with two toppings. Please tell me why I was quoted $25.00 . We were all very sad. I consider a couple extra dollars more than the larger chains... but WOW! I can't afford that on a retirement budget. I'm scared to look at the rest of their menu items. Considering the location is surrounded by active senior communities maybe add a senior discount day or usable coupons for your local supporters. I gave 3 stars because the young man taking my order was friendly, professional and understanding when I sadly had to cancel that ridiculous expensive pizza. read more

Great deal for football called couch potato... worth it!! Food is great life me some hot fingers and wings:) and best of all steak fries.

Fingers are da bomb. Pizza and crust is good, I would eat almost every slice. Great location on the east side east side east side. And Hella family deals to choose from. read more

Sofia's Pizza - Medium hot Chicken fingers - Pizza Near Me - Las Vegas, Nevada

Wish I could give zero stars. Was told to F*ck off after letting them know the food had mold. read more

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I have been coming here for a while now I just called and tried to order a pizza lady was rude and hungup in my face I will never order from here again read more

Pretty good I like their flat bread pizza! The wings were a bit salty I did the hot flavor but overall really good. Fries just need a bit of seasoning but they were cooked perfectly. read more

Worst customer service over the phone trying to order for pick up. The guy was very rude. Called Saturday August 8th at 4:30 pm and the guy who answered seemed like he didn't even want to take our order. Worst customer service. In addition he hung up on me and blocked my number while trying to call back. He asked me what size, I said large. He asked 14" or 16" I said the large one assuming the 16" so he kept asking 14" or 16" so I said the large! He said no, the large one is 20". I did not get why would he even ask me what size or tell me only two sizes if they had 3. Weird... but first time trying to buy here and will be my last. read more

Pizza was freshly made had it ready in about 30min would of just wished they added more pepperoni over all you are on the east side but pizza was good read more

I don't know why this pizza restaurant only has 3 stars. I would say that Sofia's is not only the best place to get pizza in this part of town but it has some of the best pizza to offer in the Vegas Valley. I'm not saying it's the best pizza in the Vegas Valley just competitively so. read more

Been going here from some time and never had a issue. I usually get a Pepperoni Pizza and it looks like there's no pepperoni but they are underneath the cheese it still a good pizza dose not to long. read more

Great pizza, interesting crew. Always yummy. Vegetarian specials options are our go-to.

This location for Sofia's Pizza sucks. Their food is disgusting. Soggy onion rings for one, when we called they said they are supposed to be soggy....WTF umm no! Two, soggy fries that looked like they were cooked the day before . Supposed to be a cheese steak . The bread was soggy and really dark brown and the meat tasted nasty. 30 dollars for nasty disgusting food that was old. There is no way this food was fresh. DON'T waste your money or time. Order from someone else. They are rude and don't want to issue u a refund. Plus when u call and complain they are full of excuses apparently they don't know good customer service. read more

Sofia's Pizza - Soggy onion rings , fries that look like they were cooked the day before and soggy and soggy bread on this old looking cheese steak! Ok - Pizza Near Me - Las Vegas, Nevada

Best pizza on this side of town. Pizza and calzones are just like from back home, NY. I have never had a calzone out in the west, when I asked about them at other places they offer to make some like an esfia... read more

We ordered a 20inch pizza and the made it wrong. We called to to get the pizza replaced and kept getting hung up on several times we tried for 20 minutes me and my roommate's and all we heard of them is pick up the phone laugh and giggle they could hear us cause we heard the phone ringing. They completely ignored us they kept hanging up on us and putting the answering service on terrible service whoever worked the shift Friday night March 12th was very unprofessional and rude and uncalled for. read more

This establishment is the best place to get a pizza in Las Vegas! The price is amazing and the toppings are always fresh and completely customizable. I have had some trouble locating something close to the pizza I used to know, being from Chicago, but this restaurant quickly became a favorite for me when I wanted an affordable and delicious pizza! I have other items on the menu and I have honestly never been disappointed with the food. Some items are costly but I never find myself with buyers remorse either. thanks for listening read more

Pizza was heavy, greasy, and just folded over. Woman inside was rude and wasn't seeming to willing to help.

Very rude... I called to ask a simple question. I asked the man on the phone, if he was the owner. His response was, "If you're not ordering food, I don't have time for you." Then hung up. read more

I ordered through DoorDash for the second time and this is what happened. One of the pizzas was missing!! I had to drive all the way back to get it myself and then they charged me another $15!!!!! Wtf the merchant said door dash ordered wrong and door dash said merchant is rude and arguementitive. When I called merchant they hung up on me and since I've been a customer for 4 yrs I wasn't rude or mad when I called I fully expected them to hear me out but he was like no!! One pizza and hung up. So pissed right now!!!! I am literally shaking!!!!! Ok However the first DoorDash delivery was fine no issue and I ordered the same thing soooooo idk. Would like to mention when you call and order yourself it's always right. Not sure how I feel. I'm pissed but it's like the second issue in 4 yrs. read more

Worst damn service ever my order came to 114.00 but in reality it should have been 79.00. My order was missing food, food taste like crap, and the guy on the phone taking my order was getting yelled at for reading out what kind of soda they have. When I called back to let them know I was missing food the guy on the phone was telling me I was wrong and that I didnt order what was missing. After looking at my reciept I realized I was charged almost 36.00 for tax and delivery charge. I will never order from here ever again. Save ur time and money read more

Sofia's Pizza - Charged 35.00 for delivery and tax - Pizza Near Me - Las Vegas, Nevada

They got the greatest slices for the biggest prices. As soon as you step through the door you smell nothing but cheesy goodness. The establi is very clean and the vibe is amazing read more

As I write this I am thinking of canceling my order. A Wednesday night I order at 5:25pm he tells me :45 minutes....I called at 6:40 he said 10 more minutes hmmm loosing stars quickly. Well it is 7.....time to cancel. read more

A friend lives and works nearby and orders regularly. I've stopped by a few times to pick up instead - but have never seen anyone eating in the restaurant itself. Pizza is always what's ordered, and it's really quite good - as long as you know how to order it. They have a 5.99 extra large cheese pizza special - for pick up only. When ordering on the phone make sure to tell them you're picking up for a regular customer, as they tend to skimp on the sauce and cheese if that's all you're ordering. Sometimes I go in and wait while they make it - and then it's the best bargain, super cheesy and balanced perfectly with the sauce! Crust type is your choice - I don't usually eat the crust, I eat theirs because it's so tasty. You can have thin or Chicago deep - any type of crust you like, all are hand tossed, and the pizzas are up to a true 16 inches, perfect for a group of people - which is usually what we do when a group of friends are getting together. Pizza specials give great value, for example: two 16" pizzas with 4 toppings each are only $22.50. Compared to Pizza Hut: 2 "Large" pizzas with 4 toppings each are $28. 'Nuff said. They do deliver, and offer other food, chicken, burgers, salads and the like, I've seen the burgers and they look ok, and ordered the 1/2 chicken once - it was way too dry. I also understand they have more locations around Vegas, but this is the only one I've ordered from. read more

Was told by the managet to go f**c myself when i called to complain about my orderGot my order with chicken fingers. They were supposed to be medium they had no sauce on them and were sitting in a pool of oil. read more

Sofia's Pizza - Fingers leaking oil onto a towel - Pizza Near Me - Las Vegas, Nevada

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