The best, most efficient carpet cleaning we've ever had... no hidden charges, no spot-cleaning fees, nothing extra involved; we got the quote and that's exactly what we paid. And yet the most caring, attentive service from a super friendly, professional who cares and literally gets down on hands and knees to deep clean every possible stubborn stain. Did I mention, my wife and I have 4 children, who, like most children, just see a floor to walk on... Moreover, and the main reason we will never use or go through anyone else, as advertised: SOFT & DRY!!! No waiting days for carpets to dry, no dirty hoses dragging through my house and no in and out service. Mike came in, explained the process and kept me informed along the way. I can honestly say, it was almost as if though I were dealing with a friend, yet first time I ever met the guy; now, he's got a customer for as long as he continues to clean carpets. Thanks, Soft & Dry!!! We couldn't be more happier!!! read more

Want to HIGHLY recommend Mike and Soft & Dry Carpet Cleaning! Needed someone to clean my friend's carpet. She is a senior with limited mobility which means lots of accidental spills and lives in a small space with her two kitties (who do use their box, but leave allergens etc. in the carpet). Mike was very willing to work with the non-standard "two rooms and a hallway", and thoroughly explained how his process would work. Mike was prompt, courteous, and absolutely right about how effective this process is! For it's age and condition, the carpet looked and smelled wonderful, and was completely dry at the end of the cleaning. The older cat gave it her seal of approval by coming out from under the bed and stretching out on it in her happy pose! Will use again!! read more

I can't say enough about my recent experience with Soft & Dry Carpet cleaning. Mike Lott, who is the owner and operator, is the full meal deal. From the moment he entered my home, I new exactly what to expect for my carpets to be cleaned, to no added costs from the original price he quoted. My carpets were dry before he walked out the door since this is a dry-extraction process. No Wet Carpets is what this service is, and, boy, does it work. Soft & Dry is now my Go-To-Carpet-Cleaning Service to keep my carpets Soft & Dry. Thanks, Mike! read more

Very pleased with the whole process, starting with Mike's arrival and thorough explanation of what his process is, and what type(s) of cleaner/solution would be used. Learned so much along the way that will further enable us to better care for our carpets. He did NOT rush through at all..he spent more time on problem areas and did not leave until he felt all was done well. He has high standards & very respectful of our home and needs. I'd highly recommend Mike, and he will be coming back for "routine maintenance" later on! Cindy R read more

Soft and dry carpet cleaning is truly amazing. I was tired of having wet carpets after the traditional carpet cleaning. I was also tired of seeing stain re appear a couple of days after traditional cleaning. One afternoon I went to a friend's house, the the carpet cleaning guy was just leaving. I looked at my friends carpets and was amazed. Dry carpets , clean,and soft. I got the number and called . The technician was very professional, and flexible with scheduling. I highly recommend SOFT AND DRY to everyone. read more

Mike came to our home today and spent over 4 hours meticulously cleaning our carpets. I chose his services based on the reviews and I am thrilled I did! Professional, honest, hard working, and thorough. I could not be happier with the quality of his work and attention to detail. Mike really does treat each home like his own. I would recommend Soft & Dry Carpet Cleaning to anyone! I was so impressed that I scheduled another carpet cleaning for 2018 and look forward to having him back in our home! Thank you Mike! read more

I found this company via google search. After a thorough explanation from Mike on his natural products and sponge to dry approach to cleaning, I was intrigued. Our carpets look great and smell wonderful! Mike is extremely professional and so helpful. A week after having our carpets cleaned we had a flood in our bathroom and he came back out free of charge to take care of it. Where do you find customer service like that!!?? He has our business from here on out. read more

Whether you need your whole house cleaned, your business office cleaned or just have him come in every so often to maintain, Mike Lott is the most honest and hardworking guy in the industry! When he cleaned my carpets, I was amazed that you could walk on them right away and not have wet feet! With all the moisture here in the Northwest, we do not need the carpets to sit wet for days!! This Soft and Dry system is Fabulous! You will not regret this call!! read more

Our cabin carpets were in bad shape with 3 kids 6 and under. Mike made them look brand new!!!!! Excellent customer service and I love that they were dry when he left. I left Mike a key and he called me when finished to let me know he was locking up. He also called back to make sure I was content with his work. Top notch work and top notch service. I felt the price was fair too! read more

Michael, the operator was very polite and professional. I have severe asthma and having My carpets cleaned in this way is very beneficial To my health. Our carpets never looked better And not having the carpets soaking wet was amazing. I highly recommend Michael and his cleaning service to anyone who wants their carpets really clean. read more

We were very overdue for a carpet cleaning! Mike with Soft and Dry Carpet Cleaning did a wonderful job on our carpets! Our 13 year old carpet looks like new. It was matted and stained and now it is fluffy and bright. All natural dry cleaning is very unique. We would highly recommend Mike and the Host method! read more

Mike did an awesome job on a foreclosure home my girl and I purchased. Carpets were beyond dirty and stained. He was beyond professional and took the time to do a quality job. We have 3 dogs too and was important to use pet friendly products and keep carpet dry. Worth every penny and highly recommend using him. read more

I thought I was going to have to replace my carpet because of the stains however Soft and Dry not only cleaned my carpet but got rid of all the stains. I'm so happy that my carpet looks like new and is ready for all the holiday traffic! Great results and customer service! 150% recommend this company! read more

Amazing service!!!! Had family coming into town and needed the carpet cleaned before. Mike not only came out 1 day but 2 days just to make sure the smell went away from the dogs having an accident. His attention to detail was amazing! The carpets looks ten times better and smells wonderful!!! read more

Outstanding quality work and customer service .. My carpets are the cleanest I have ever experience. Mike definitely has passion for what he does . Thank you so much mike and I will continue to use your services and refer you my friends and family ! Thanks again ! Chris ... read more

Mike did a wonderful job with my carpet and made it look new. He was dependable, showing up when he said he would and told me up front exactly what it would cost. Additionally, he was friendly and polite. I highly recommend Soft and Dry Carpet Cleaning. read more

I was impressed by the stain removal. We had pet stains from over 7 years and his product got them out. It's an amazing technology, quiet, no hoses and leaves a fresh, clean smell. I'll be calling Michael for all our carpet cleaning from now on. read more

Michael was amazing. Very polite and professional. The product he uses is unheard of my carpet was completely dry when he was done.