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    Soft Water by Melissa

    5.0 (10 reviews)
    Closed 9:00 am - 7:00 pm

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    Melissa R.

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    Review Highlights - Soft Water by Melissa

    Melissa was also patiently explained what I had to do after the water softener was installed and how to use the soaps that the company gifted us.

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    Puragain Water

    Puragain Water

    (128 reviews)

    Week ago we got installed Puragain Water system, and...we cannot be more happy…read more Firstival, the gentleman Tony, who came to present us all the information was amazing. The knowledge he has,ability to answer our questions, and mostly him being focus on presenting us how the system works, what are the benefits, why we should get that system, what are differences. It was great him focusing on the product, not on comparing to other companies,etc. The truth is, if someone wants to buy,they'll buy because of the system qualities, not on the comparison to other companies. That's why, Tony is evidently professional, knows, and enjoys his job. The technician Brandon, who was installing the system was great. Fast, knew exactly what he is doing, very polite, and professional. We are extremely happy with choosing Puragain Water system, starting from the sale,through installing, to the results. The system does it job amazingly. The water taste great. I'm going to recommend that company for sure! Thank you guys again!

    Very Disappointing Service Experience I had a confirmed…read moreappointment this morning, 9/14/26, from 9:00-10:00 AM, to have my one-year filters replaced. I've waited until 11:00 AM, but no one contacted me or provided any update regarding my appointment. I eventually called the service department and spoke with Christine, who handles the scheduling. She told me she would have someone contact me ASAP with an update. Unfortunately, I never received a call. About an hour later, I called back again because I was frustrated and wanted to get the situation resolved. I was then told that a technician was supposed to contact me and let me know that one of the filters had not arrived. My biggest issue isn't necessarily that the filter wasn't available things happen. The problem is the lack of communication. If I had been notified ahead of time that a filter was missing, I could have avoided wasting several hours of my morning waiting for an appointment that wasn't going to be completed. I understand that unexpected issues can happen, but customers' time is valuable too. A simple phone call or notification would have made a huge difference and avoided this entire situation. Very disappointed with how this appointment and communication were handled.

    Kinetico Quality Water Systems - We fix: hard water build up and staining...

    Kinetico Quality Water Systems

    (538 reviews)

    Great system i love my water system do recommend and service is excellent very helpfulread more

    I have to give Kudos to Kinetico! I was recently a…read moreDISGRUNTLED Kinetico customer, and for good reason! However, just last week, Kinetico restored my faith and trust in their organization and their equipment. Here's My Story: My Kinetico Water systems were installed 4/30/2019. I have been a loyal satisfied customer for over seven years. In April 2026, the K5 Sink system failed and flooded the cabinet under my kitchen sink. I contacted Kinetico and requested a Technician come and replace the damaged/faulty unit with a new one. They did not replace the unit. Instead, the Technician replaced components in the unit that were damaged and/or faulty. NOTE: due to my elevated concerns and my insistence on a full unit replacement (due to Kinetico equipment's responsibility for the cabinet damage) the local Kinetico Operations Manager personally came to my home to inspect their equipment and damage. He determined that the Kinetico failed and caused the damage. He was an advocate in supporting Corporate Kinetico to pay for my cabinet repair. Though it took WEEKS to get the check for the damage repair, I scheduled the demolition and replacement through a local vendor and recently had the repair completed. The local Kinetico Office worked with me (with short notice), in removing the unit for the cabinet replacement and returned to reinstall the unit. I couldn't be happier. Kudos to Jon Henderson, Janelle, Pedro and Damian for their patience, understanding, thoughtfulness, and quick and efficient field work. Though the equipment failure and flooding was a HORRIBLE experience, Kinetico showed up for me, took accountability, and made me feel like a valued customer! Kudos to Kinetico and the fine people they employ.

    Soft Water by Melissa - waterpurification - Updated September 2026

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