Because of the excellent reviews I brought my PC in. Unfortunately it was dead beyond reasonable repair. John spent the time to guide me in my next purchase even though he doesn't profit from it at all. His customer service is excellent and I will readily return with any other problems my other computer may have. I highly recommend him. The cost of the diagnosis is $39 not $29 as listed here in Yelp. Still a great deal. read more

Came here shortly after discovering my laptop with physical damage that affected the screen of my laptop. My laptop suffered from a crack somewhere between the open/close hinge and the laptop housing. It affected the way my opened and closed, and I avoided using the computer while trying to prevent the crack from getting worse. After a failed experience with Best Buy's Geek Squad (more on that later) I came across John at Soho Computer Repair. He was very professional in presenting to me all of the possible options: 1) Replace the housing of the laptop (the most expensive fix; upwards to a few hundred dollars) 2) Attempt to fix the crack (risky, less effective fix) and at last, 3) Replace my laptop. I was reluctant on spending a great of money for repairs on a laptop that cost me only $875, so I went with option #2. We chose the option that worked the best for me, rather than one that would have been the most profitable from him. What surprised me about this business was the professionalism and helpfulness. With John, I was able to understand the issue in everyday terms, while weighing every available decision. Through his consultation, I knew exactly what to expect from his service from the moment I left that store. Two days later, and I get a call from Soho computers asking to pick up my computer. The operation was successful, and I should expect to use my laptop regularly.. Overall, I am happy with the quick repairs, helpful service, and the friendly atmosphere of this business. John definitely went the extra mile to ensure that I would get the best possible outcome from this ordeal, and I'm glad that I wasn't ripped off. 5/5 read more

Thank you to those before me who highly recommended Soho Computer Repair with your 5 star reviews! I am so glad to have found John. My computer "bonked-out" on me (excuse my lack of technical words) and I was stuck in a bind with a black, blank screen. John took my computer at 10:35 am on Saturday morning and returned it to me fixed and ready to use by lunchtime on Monday! He called me to let me know the progress Saturday afternoon and gave me a very reasonable quote to correct the issue with the operating system. Incredible communication, great service, very reasonable rates! Highly recommended! read more

Had a problem with my Lenovo, which I had thought would cost me $500 (according to their "customer service"), but decided to go here to get a second opinion due to the amazing reviews. I was not disappointed. John was very friendly and helpful, and once he found out the problem, explained what was wrong (completely different from what Lenovo quoted me). He got it fixed for me within an hour for ALOT cheaper. If you need to get your computer fixed, this is the place to go. With fair prices and friendly staff, you can't go wrong here. read more

The Best! John is great. So professional, I spilt coffee on my MacBook air and I tried to blow dry it on a cool setting, it helped for like 2 days and then wouldn't start up again. About a month later I brought it to Soho computer repairs where I met John. He listened to what happened and very simply told me what was probably going on with my comp and what needed to be fixed, gave me prices and options and I got my computer back like nothing happened!! He's a genius, patient but direct and informative. Definitely go to him if you want someone who will care and help you get what you need. read more

You'll never meet a more friendly person. He doesn't lord his geek skills over you, plus he's fast And cheap! Wouldn t go anywhere else. read more

Brought my macbook in today because a usb hub wasn't working. Customer service was exceptional and John told the truth as it is, that it wasn't really worth it to fix the usb port since macbooks required soldering. He could have easily made money off of me by replacing the motherboard. Honest, and great customer service. Even though i didn't get any repairs from him, next time i need any computer repairs to be done, John is the first guy i'll go to. read more

John is great. I was a little freaked taking my desktop in bc my life is literally on there! John knew exactly what to do and hit it done quickly. Would definitely recommend! read more

John from SOHO swapped my hard drive to SSD added RAM, and explained the some computer mistakes I was making when I tried to do the job myself with the wrong case size.. Very good work, completed the job in 30 minutes. Everything works great. I highly recommend him. Parking is easy to find on Beretania st. and there's also a few guest stalls left on Beretania up a small incline at his shop. Prices were reasonable, $75 diagnostic and he only charged $30 to install the drive I had prepared with a new 2.5 to 3.5 case. Most other shops I looked into, asked for more to take a look. read more

I was there 2 days ago reading a good review from yelp so I thought I should go there get it fixed after I told him what the problem was and he said he will take a look at it and he told me the base diagnostic fee of 75 dollars. After 2 days I thought I call and see how things are and he was telling me he was kinda stuck at what the issue was but he professionally handled and told me he will try another method. At the same day after few hours he told me it's fixed good to go pick up. I was really glad it is fixed And thankful for his help imma go pick up and see what he done so I can understand what he really did to fix that problem. read more

I definitely would recommend SoHo Computer Repair - John's personable, honest, fast, outstanding customer service - highly recommended! Will use his service again for future computer repairs. read more

John is amazing! Took my 27" iMac in to fix a cracked screen and besides having the best price on the island, he finished the job in less than 24hrs! Highly recommended! read more

John is so helpful and knows what he is talking about while still being really nice and polite. He will make sure you understand each step of the process when you bring your computer in and make sure you get the most reasonable price, too. Highly recommend him to anyone who needs any kind of computer repair or help. read more

John has rescued my Mac book pro not once but TWICE! First, was replacing my screen and second was to reformat my hard drive. Both times he was transparent and honest as far as prices and his services. He is genuine and professional. I've gone to other repair shops where they'll charge a couple hundred bucks just to LOOK at the computer. John won't recommend something or try to sell you something that you don't need. He'll be straight up and give you his honest opinion weather you should fix it or get a new system. Definietly 5 stars!!! read more

Found this place after my 27" iMac's hard drive crashed and I didn't want to bother taking it apart myself. John was great; called him on a Saturday and was able to drop off my computer the same day to him. He ordered the drive off of amazon w/ me standing there so I could choose what I wanted and told me it would be ready in about a week depending on how long shipping took. It was ready in 8 days; cost was $200 bucks plus cost of parts so very reasonable. I was able to upgrade from 3 TB standard drive included w/ the mac to a 5TB enterprise drive with a better reliability and it works like normal. Had one minor issue with the fans running high after I got it home and reloaded all of my software (about 250GB worth). Gave John a call and he walked me through a couple of steps to reset some settings and it was back to normal. Would highly recommend this place...kind of hard to find; located in an office building on the 2nd floor. Park in the underground parking, he has 2 reserved spots. Give him a call and he can give you directions on how to get upstairs easily. Very happy w/ the service and would recommend to anyone who needs a repair for their mac completed and don't want to take apart the imac themselves. Cheers. read more

John's customer service is exceptional. I felt he really cared about my laptop issues/needs and addressed them beyond my expectations. Not only is he highly knowledgeable and an expert in his field, he takes the time to explain in detail issues with my laptop (I'm not computer savvy- So that was extremely helpful and appreciated) I highly recommend John's services!! I'm glad I found soho computer repair! read more

I purchased my mac from john @ soho 2 years ago. Above excellent customer service, knowledge, products, information, hands on teaching and over all best place to shop for mac and accessories. Both John and John are always ready to help. Super patience and literally can fix any problem I may have. During a recent trip to the shop, they greeted me as though I was part of their ohana. Soho Computer Repair = The only place you will ever need to go. Mahalo, Lisa Coleman , ShegrooVes Photography LLC. read more

John is the man!!!!!! Apple said they couldn't fix it but my IMac runs Perfectly.... Aloha John.... All my computer works goes to John read more

Hi everyone, My computer broken down due to virus. I dropped it off around 11:00 am on Thursday. I Picked it up Friday 4:00 pm. That is very quick service. Great service! John answer all your questions. Believe me it is way...... better than Geek. read more

My laptop was really slow and I thought it had a malware or something, so I looked online to see where I could go for trustworthy, affordable services and found Soho Computer Repair. There were other places, but none of them had 5 star reviews all the way through like Soho. I went and met John. He's super awesome - good, genuine vibes! He looked my computer over, told me there was no malware but the hard drive had to be replaced. He replaced my hard drive with a better one that is not as prone to damage as the one the manufacturer had installed, kept my old files, backed everything up, updated my Microsoft Office which had expired, updated my anti-virus protection with a free system, and even handed me my old drive back - all for a very affordable price and with prompt, impeccable services. I don't usually write reviews; in fact, this is my first for yelp. Soho is just that good to inspire raves from me! If you are a student (or anyone, really) who runs into a strange computer problem, don't know what it is, and don't have much money to pay big expensive companies to find out and repair, then Soho is the place to go. read more

John is the man. I refuse to let anyone else in town touch my computer but John from now on.

John is super helpful and nice. Should my PC go on the fritz again, I'll defintely bring it here.

After reading yelp's good reviews about this place, I decided to call and ask for a quote to diagnose my PC. I've managed to narrow down the faulty PC part to either the motherboard or the CPU. After explaining the situation to SOHO, I get a response: "yeah we don't have the tools to diagnose either component, so...you may want to call around." This is somewhat confusing, as a mobo failure is a pretty common part to fail in a desktop PC, and it was a little disappointing that a Computer repair shop, which advertises in Desktop repair, cannot figure out whether a motherboard or CPU is faulty. Three stars to being honest about it and not wasting any time/money. read more

John fixed my laptop which was not restarting. He is friendly, professional, and courteous. I will be bringing all my computer problems back to John for his help. Support local!! read more

First of all, if you're looking for a trustworthy and honest company to perform repairs on your computer, Soho Computer Repair is the place to go. John is upfront, honest and fair in how he deals with you and is an excellent communicator, as he keeps your up-to-date as to the status of the repairs. And the end results are phenomenal! I live on a neighboring Island to Oahu and I needed to have two of my laptops repaired. One for hard drive failure and the other for a cracked touchscreen. I found John and his company through Yelp and was simply blown away by the high reviews that Soho Computer Repair has received. I called John up and asked him if he serviced "send ins" from off Island and he said that he did. So, I sent out my laptops that afternoon via USPS and the next morning they were on his "doorstep", so to speak. John kept me updated as to the progress of both computers and within a two week window (literally a 10-day turn around), my laptops were back home, up and running in pristine condition. The new hard drive works perfectly and the fix on the cracked screen actually looks better than it did when I bought it. Basically, when you read all of the 5-star reviews and notice the HIGH ratings that folks have given John and Soho Computer Repair, know that you're going to be dealing with an outstanding individual and company that will make it well worth your business. THIS IS THE BEST! Now, give John a call! read more

Fast, friendly service. Did a great job on replacing my mom's macbook air battery. Competitive pricing and great communication. This is place is everything you hope for with local, small businesses. Highly recommend! read more

John is amazing! He answered the phone each time I called. He explained about the diagnostic fee and what needed to be done. I thought I would need a new drive and I did. But the price was unbelievably reasonable for the services. Replaced my drive and transferred all the data for under $350 and within a couple of days. read more

I've gone twice to Soho for computer repair, once for a Mac and most resent my PC. John did a great job and turn around was 24 hours. Highly recommend his store for your future computer needs. Reg C. read more

My Sony laptop stopped working and i had to replace my hard drive with a new one. At first, i expected it to take at least a week to get everything repaired. Couple hours after i dropped off my laptop with john, i had a call from him telling me that i could come back and pick it up next morning! No idea how he managed to fix everything within just 24 hours, but this guy is truly a genius! Thanks again john! :) read more

About a month ago I noticed that my DELL XPS wasn't reading my charger. At first I thought my charger broke (I have a toddler so a lot of things are breaking). So I ordered a new one and that one still wasn't working! It wasn't until I realized the charger port was messed up. Thankfully I was able to have John assist with my computer. We both agreed my charger port needed to be changed. While I was at it, I requested to go ahead and have my computer cleaned up since it has been slow. His services and professionalism were worth every dollar! Unfortunately after several tries, my laptop will need to be connected with the charger at all times in order for it to work but he did anything and everything to fix it. The model of my laptop has this common problem come to find out and may very well be a quality issue. He called me with an update every time he worked on my computer; but after changing the battery and charger it didn't make a difference . He did inform me I could change the motherboard but I would most likely be back in a year or so for the same problem. So I took his advice to save the money I was going to use to buy the motherboard to buy the other things my son broke. Time is the most valuable possession that a person possesses and I thank John for his OUTSTANDING customer services. For any other problems with Computers, I will be sure to return. read more

Long overdue review here. But just another customer here to validate all the other positive reviews. Any hesitation or skepticism of getting ripped off, poor customer service, bad diagnosing of problems may be put to rest here. John's a great person who genuinely is looking out for your best interest. I had 2 Macs with issues with the displays and start up. After a diagnosis, he was not only able to repair but upgrade my Mac as well. Added more memory and was able to save/recover all the data of both Macs. He kept me informed of the progress with the repair and the cost was within reason. Professional, local business, with a lot of aloha. Thanks again. read more

John from Soho Computer repair was very responsive and extremely helpful. Thank you! read more

So I needed to get my lap top screen fixed and was looking around for a repair shop near my house. I remembered seeing his shop a while back after having ate at sushi San which is a deal for a 1.00 a plate for sushi. You can read my review on them on my yelp page. Any way after having read the reviews on yelp I decided to take my lap top in and get it fixed by John. I waited out side the door before he opined and he poitley asked me if I was wanting to come in. So when he opened the door I walked in and told him what was wrong. John quoted me 195 to fix and repair my screen. Kinda pricy I thought but than he said he could fix it in about an hour. Didn't think he could but he did an on top if that gave me a discount. I'd recommend John he is really good and friendly. And he has a cute malties dog lol. read more

Visiting from Portland OR, Left power cord to my laptop,, The best thing,, I called,, and someone answered the phone,, now days, that seems like a miracle! Had the power cord, 1/2 the price of Best Buy. In and out in 10 min. #### ask for specific instructions on how to find location, read more

If you have any computer issues anywhere on the island, make your way over to this guy. I had an issue with my laptop so I went in to get it checked out. My man started troubleshooting it on the spot. He told me what the issue was with 99% certainty. He didn't have the parts on hand but recommended places I could find them. I offered to pay simply for his advice but he refused. He just said next time I have an issue, come back to Soho. How many places today don't charge "man hour" fees just to look at something of yours? And here's this guy refusing a simple tip for his advice. It's so refreshing to see a business that still operates on basic personal interaction. He was right, btw and my laptop is working again. :) read more

John is an expert in his craft. He knew what was the potential issue with my Mac before he even opened it. Then there was a possible chance the keyboard needed to be replaced and he informed before I made any payment that could happen instead of just adding on the additional cost later without warning. He uses all Apple brand parts for his Apple repairs. John is a very friendly guy and I 100% recommend using him for your computer needs. read more

My daughter and I just dropped in at the shop. He introduced himself and we explain what we thought was wrong and showed him the screenshots of the laptop. John confirmed and explained about our hard drive situation. He is very good at explaining the scenarios that our laptop could go through and would give me a call after diagnosing it. He is super fast, very affordable, efficient, very down to earth and easy to talk too. Now my daughter has her computer back in a day and its better and faster than before. I highly recommend John at SOHO Computer Repair. I will definitely go back for all my computer problems. Thank you John for making me and my daughter feel so special by being so nice and fixing and getting my daughter her computer so fast. We are very happy! read more

John at SOHO is the best! He is incredibly helpful and knowledgable. Took our pricey Lenovo in to get looked at and sure enough it was fried. John put together a letter for our insurance and gave us great advice. Don't hesitate, this is the place to go to get your computer issues resolved! read more

I found Soho through Yelp. My computer stopped working and I brought it to Soho to have it checked. Service was fast and I received a response in a day. I would go again! read more

So my iMac decided to die on me right when I really needed it the most. Figures right? Law of averages and all that stuff! Well I just fired up good ol Yelp for Mac repair and boom! Soho Computer Repair. #1 on the list! So I shoot them a message for a cost quote and John gets back to me within the hour! Cheeewhooo! Within the hour? Ridiculous! So I get my quote and make arrangements to bring my machine in. I wouldn't say there's tons of parking, but there's a small parking lot in the building and on street parking. So parking is good. I bring my machine in and talk to John the next day. What a cool guy, super friendly and very helpful. He even answered questions regarding my net work set up. Well he had a few choices for a probable fix, I picked one out told him what I needed and it ended up being way cheaper than originally quoted. Yay! John told me he'd work on it right away cause he knew I needed my machine asap. By the time I reached home John called informed me of some minor problems that were nothing and that my machine would be ready for pick up that afternoon! Inconceivable! Long long story short! You got Mac problems? You need to go to SOHO! John is the Mac wizard. Do yourself a favor and just ask for a quote. You won't be sorry! Ok stop reading already! Fix your machine! Get a quote, get it fixed. Hey! Why are you still reading? Update December 2017 Shoot it won't let me leave you another 5 stars but John totally deserves them. So said IMac from earlier review decides to act up, again. Called John at Soho and he said bring it in! Long story short. John says my IMac has bit the dust. Ouch. Then John says "hey, I'll get the information off your hard drive and call you when I'm done". 2 beers later I get the call " it's ready". John your the man. All my daughters grad pics and my family vacation to DC that summer were on that HD. You fully saved my bacon (my wife still doesn't know that you saved the pics, she think I backed them up before the IMac took a dirt nap! Shhhh our secret! Lol). But thank you thank you thank you! People you got Mac problems or PC problems I'll say it again take it to SoHo and see John. Go ahead click the button that says "quote" let him know what's up. John will get back to fast. You won't be sorry. AAA+++ read more