I scoured the reviews of many salons and decided on Level 10 for my haircut and style. I was going from medium length to what I consider super short hair. I was nervous with the possibilities of what could go wrong but my fears were pacified by Katie who is an absolute gem. She listened to what I was looking for and gave me feedback that I indeed wanted. She made me feel comfortable and I was very pleased with the outcome. The salon itself is very beautiful and relaxing. I have stubborn grey hairs and Katie used a temporary spray on my hair which blended very well with my hair color so I purchased as well. My next visit will be for my roots and trim on my new do. read more

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I was in desperate need of a wash and blow dry/style and was not feeling up to spending 2-3 hours doing it myself with how busy I have been. I went on Yelp and saw Level 10 pop up. I booked online last minute and it was super easy! There is tons of street parking available. I got here and didn't have to wait--they took me right in. Their salon is beautiful, modern, and super clean. All of the women there are super friendly. Kai did my blowout and she was amazing! She was very thorough and took her time washing, blow drying, and styling. It was $50 for my blowout ($25 deposit when I booked) and $25 there. I tipped $10 for a total of $60. Overall, super convenient, nice location, clean salon, friendly staff, fair prices, and quality work. I will definitely be back! read more

Solace & Sage - Before and after my blowout with Kai! - Hair Salons Near Me

Unfortunately I did not have the best results or experience at this salon. It was my first time ever getting my hair dyed at a salon. I went in on April 1st for a balayage. I did have black box dye in my hair and let the salon know upon arrival during my consultation. I had only used black box dye once on my hair. It had never been touched before that. I knew I was probably not going to get any lighter than a deep brunette and came with a variety of inspiration pictures based on what might be achieved. The first photo is the inspiration photo I had shown. I arrived at 10:30 and did not leave the salon until 8pm. Because it was so late I did not want to say anything regarding the results of my hair. They failed to let me know that they could not achieve what I wanted. I was not offered a refund nor a partial refund either. I wasn't even offered a chance to get what I paid for. $400 spent on this. I waited until the salon opened during the week to give them a call as what I received was not a balayage let alone highlights. I also had bleached uneven sections in my hair which I assume should have been seen as my hair was being styled. I called a couple times throughout the week to try to go in to get those bleached sections toned. Katie was able to tone the sections of my hair. Conveniently enough, Jamee called off. The salon owner told me that she actually did a good job considering I had black box dye in my hair and that it would lighten up. I think we both know that isn't true. This was not a balayage. I don't even know what to even call it. I went ahead and waited a month before getting an actual balayage at another salon. I took photos of how I lifted during my time at level 10. I also took photos of how I lifted and how my stylist did my hair at the other salon I have gone to. Luckily the other salon was able to exceed my expectations and it turned out better than I could have imagined. I'm being honest I cried when I came home from the 9 hour balayage I received from Jamee. I understand I had box dye but from the amount of time spent I know the results should have been different. Luckily I did go to a different salon in which my stylist was able to work with my type of hair. I was there from 9:30 to 4 and received what I paid for. read more

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So, I went to Level 10 Salon and Spa to get my hair done since I had a gift card. BIG MISTAKE! The stylist, Tamara turned the top of my hair orange!! I asked why it was orange on the day of the appointment and she said that it would get lighter. I took her word and slept on it. It was worse the next day so I called the salon and they were no help. At first I agreed to let the owner, Katie fix it but Tamara and the manager lied so much, I just wanted my money back and they ultimately refused. Tamara lied and said she told me she couldn't get my highlights as light as they had been before which was a bold faced lie. This is a PSA to NEVER go there for hair color or for any other reason. Horrible customer service and they're full of lies. 1st picture is the light color I asked for... the other pictures are what I got. 1st photo is the highlight color I asked for, the other pictures is what I got. read more

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The worst experience ever/are you ready to come 3 times to the salon to fix your hair? I came to make my hair lighter before vacation so I booked highlights (I had highlights from before, sandy color) Rosa was my stylist. My hair came out yellowish in the front, and later at home I saw dark spots in the forehead which made me look like a cheetah. On the next day Rosa applied tone and my hair came out silversh. So I left the salon hearing that I have to wash my hair several times and it will look better. As nobody was at the reception that day, I took a contact with them later. They don't have a refund policy and so they invited me to come by again, which would be the 3rd time. Unacceptable! Unprofessional to admit the error. Save your money and time! Find a worthwhile salon read more

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Not worth $100 for a bad haircut, especially if you don't want your hair to end up significantly shorter than you would like. Clients shouldn't feel that their stylist is rushing because another client is waiting in the front. Schedule time correctly. I waited to get my hair cut after 6 months of growing it out just to get started back to right where I was before. Horrible service - did not pay attention to what I wanted. Said she could not "multitask" while she cut my hair, was sick, etc. Cut my hair at least 2 inches shorter than I wanted it because she did not understand parting on the side vs. parting down the middle. read more

Michelle did an amazing job with my hair . Took 2 sessions but it came out just how I wanted I found her just by reviewing Yelp . She super chill ! read more

Solace & Sage - Amazing hair - Hair Salons Near Me

I got highlights a month before my wedding and it was the absolute worst job I've ever seen. I gave the owner three chances to make it right. I have no idea how this place has stayed in business. It's an absolute shit show. DO NOT GO HERE. (See full review on Google) read more

Solace & Sage - Streaky harsh roots. Low quality, extremely pricey. - Hair Salons Near Me

Rosa did my hair. She did a color correction and low lights. Completely worked her magic on my hair as I walked in with mismatched color, dehydrated and straw looking hair. In addition to that, I had pink and platinum undertones. She worked with the condition of my hair, so I had minimal breakage and recommended the perfect hair treatment for my hair. It has been one week, and my hair still looks and feels great. read more

Solace & Sage - Hair Salons Near Me

This is my first time going to the salon. My sister has gone before to this salon and she sees Hayley! Hayley does wonderful work but she was completely booked. So I was seen by Emily swank. I had a faded red color all throughout my hair with really dark roots. I originally made an appointment with Emily as she was the only person available for a next day appointment. I am so glad I took the plunge. I briefly looked at her Instagram and she consulted with me via text briefly. My appointment is was at 9 am and by 1:30pm I was done! She was able to get all the red out! I am sooo In love with my hair. I attached photos for you guys to see the work. read more

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I had the most amazing time getting a haircut and style at this wonderful salon. During this transitional times of dealing with COVID-19, we all want to be safe but also get back to our lives, and Level 10 Salon provided that for me. The salon was extremely clean and orderly. There were hand sanitizer stations and even disposable masks available for customers who might have forgotten to bring their masks. Being a recent RN grad, it was so important to me that businesses take the precautions seriously, and this fine establish did just that. Their staffs are extremely friendly and professional. I was greeted by Felicity and she helped me with a wash and a blow dry. Let me tell you, she was extremely tentative to my needs. The wash was gentle and thorough, and the blow dry was even better. The best part about my visit was the owner, Katie, cutting my hair herself. I told her that I wanted a long-layered cut with face framing pieces while keeping my length and she gave me exactly what I asked for. She knew how to cut my fine and straight Asian hair and gave me the most effortless, beautiful cut. It was also refreshing to see that Katie wasn't one of those greedy, unprofessional hair stylists/salon owners who charge extra to dry and style your hair when you're getting a haircut. On top of that, after I asked her for hair spray recommendation for my upcoming wedding, she gave me a mini set of salon-quality hairspray and dry shampoo as a wedding gift (which she totally didn't have to!). I was so so impressed and happy to have gone there. I walked out a new woman and my fiancé said that my new hair totally made me a bombshell babe (lol). If you are considering which hair salon to go to around the area, you will not be disappointed coming here. I want to thank Katie for her dedication, professionalism, and work ethic. Now that I'm moving from LA to Redlands, I will definitely keep coming back to Level 10 Salon and Spa. read more

Solace & Sage - Perfect effortless cut and style - Hair Salons Near Me

I have been following Michelle C. for the last years because she is honestly the BEST hairdresser I have ever come across!! I let her have full artistic freedom because she always she leaves my hair amazing! Whenever someone brings up hair concerns my first and only suggestion is to go to Michelle C. She's not only a sweet and genuine person but she will always be honest with her suggestions about hair. I will always recommend all of my friends, family and anyone I come across to Michelle C. she's just that amazing!! read more

Solace & Sage - Hair Salons Near Me

I got my hair done in April before a vacation, I honestly didn't know if I should do a review but my hair is still recovering. My hair was long, mid back, I asked for armpit length hair with layers and face framing. I definitely got layers but they weren't blended and very choppy. Minimal face framing. She did a nice job giving me a blow out to hide the damage. Never will go back read more

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I like to come here to this place I have to say they do a very good job on my hair and I'm always very satisfied it's just the amount of money that I have to pay which is kind of ridiculous I guess that's the going rate for doing hair nowadays. read more

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First time here, and I had a great experience with Tamera. I've hadn't had my hair cut or color for three years and it felt great to get a hair makeover. read more

Solace & Sage - Hair Salons Near Me

I want to start by saying how grateful I am for finding Katie. We just totally vibed from the start. Me being a lifetime blonde I have experienced a few damaging appointments. one of which I had prior to booking with Katie. She looked over my hair and listened to my concerns. With her professional assessment she knew exactly what to do. I could tell I was in the right hands. My beautifully blended blonde looks fantastic. A fresh styled cut and Brazilian Blowout and I left feeling like a new woman. Katie is a very special person and takes pride in what she does. Her Salon "Level 10" is so pretty, clean and sparkly. I sipped delicious coffee and relaxed while getting my hair done. I highly recommend booking with Katie. I am so happy I found her. #beautifullyblendedblonde ‍ read more

I've been looking for a trustworthy salon to become a regular of, after Covid strains changed up my regular places. I was a little nervous because of bad experiences I've had at unknown salons but I took a chance on this place after comparing local salons and not wanting to wait a month to get an appointment elsewhere. The haircut is very pricey and on par with a Supercuts or Fantastic Sam's quality cut. I wouldn't mind it if it was $30, but for $75 and to be waiting for the overbooked stylist to return from working on other customers while the receptionist touches up trims and blow dries me is just subpar service. I know the salon is probably short-staffed but it definitely isn't the kind of service one expects and deserves when shelling out that much money for a trim. The process felt rushed and I wasn't even styled or flat-ironed after, as is the norm. As a first time customer, I felt like I wasn't valued. The worst part about my experience was the semi-hostile attitude from the stylist. Legitimate questions or requests were answered with a sarcastic "I'm not finished yet" and was even told I was "trippin'" because I was trying to clarify my desires. At one point I was handed a comb and impatiently instructed to do my own part (because it was uneven and not how I told her I part it). I definitely feel she could have been a lot more understanding and taken the time to listen and discuss- not just give me silences, attitude and blank stares. What can I say-the atmosphere there is just off. Like way off. If you're particular about your hair or just nervous in general about salons, this isn't the place to come to. The customer service (and skills) just are not anywhere near worth the money spent. She told me I could come back if I didn't like my hair which is nice, but truthfully I would not go back because I was uncomfortable the whole time and my haircut is just okay. They should re-evaluate their prices and customer service standards. The way she acted was not professional or gracious in my humble opinion, but maybe it was an off-day or our personalities are just not a match. Either way, I'm certain there's better out there. read more

Katie, owner and stylist at Level 10 is absolutely wonderful!! My 14 year old daughter wanted some highlights and color, and Katie worked so thoughtfully to " make her hair dreams come true" without going way out of my price range or comfort zone for my daughter's hair! My daughter has a lot of hair, so it was not an easy job either! I highly recommend her for her expertise, talent, and her genuine care and concern for her client's happiness! read more

I decided to book a hair appointment for a blonde balayage with money pieces at Level 10 Salon online, and did the deposit. I was booked up with Kai, and showed her pictures of what my desired outcome would be. I have never had a bad experience getting my hair done, but this was the worst customer service I have ever received. Once I got home, and realized what had been done to my hair, no one offered to help me fix it. After paying almost $500, they decided to argue with me in which they said I would have to pay for another whole session to get what I originally wanted and to fix my hair. I was going away soon and needed it to be fixed as I was wearing a hat for 4 days, while even the store owner reached out, and yet was arguing with me on the phone. You would expect after paying that much money for them to offer to help lol! What I find funny is i had to go to a WHOLE different salon and pay $400 to get my hair FIXED, i'm a 19 year old college student and I had to drop $900 because they didn't bother helping me with what they did. Horrible service and they do not care once you have paid them. My money pieces were emo pieces and there was no new blonde added AT ALL. I walked in with blonde in my hair and walked out with my hair looking darker than it originally was. Showing my family and friends the before and after pics, everyone thought the before was the after lol. So, if you want to drop $900 to get your hair done, come here first to get your hair ruined lol. PS they then lied saying I never showed them pictures of what I wanted!!! The girl in the blue top was my inspo picture I showed to Kai. The pics of the top of a head is my hair looking emo read more

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Michelle SAVED me! I had some horrible orange/brassy highlights done a month before my college graduation. I came out of my appointment yesterday looking 100x better. She is transparent on what is practical when it comes to bleaching/toning your hair. This was my first visit at Level 10 and I'm extremely glad with my decision to get my hair fixed here. Definitely will be coming back!! Not to mention that it's so cute and clean inside! read more

Solace & Sage - Before - Hair Salons Near Me

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Updating my review from 2 to 1. Katie reached out to prior to replying to my review. And ask me what would make the situation better i told her I wasn't sure if anything would change my experience. Afterwards she responded to my review. I've reached out since she hadn't responded to my previous message and she was offering to fix it. It's been at least at week if she was serious about correcting the situation she would have responded. I normally don't give terrible review but it's the worst experience I had with a salon. read more

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Had the best experience. My appointment was with Katie, she the owner of the place very professional and so helpful. She had great recommendations for me, I have problems with hair thinning and also just knowing what to use to bring back my natural curls. She brought my hair back to life made my hair look thick with the way she styled it and the products she used. I love my hair she brought my confidence back! She even took the time to explain and show me what I can use for my hair. Really sweet receptionist too. I will be going back for sure. Thank youuuuu! read more

Solace & Sage - My natural curl - Hair Salons Near Me

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I'll spare the details of what I'll call a "scheduling hiccup" because after my visit at Level 10 Salon & Spa, it didn't even matter. As much as I'd like to brag about how amazing my hair looks, it really was their level of professionalism, knowledge, customer service, and most importantly, honesty, that really made an impression. Every employee, from the owner to the apprentices, were absolutely amazing. They provided a fun environment and really made you feel like you've known them for years. They sincerely care about what they do and it shows in every interaction that I saw during my visit at the salon. If you are looking for not only amazing salon results, but an overall exceptional experience, this is the place. They turned what started as a rocky first-time client experience into the best visit I've ever had at a salon. The bonus to it all: I love my hair! They have definitely gained 1 more loyal client to their list of many. read more

Unprofessional. Charged and quote me through the phone for 85 dollars. I show up and they say the total will be 300!! I asked for a partial highlight even the full highlights don't exceed 200 on their website. I have all the pictures to prove my statement. I would never trust their service again! Check also the professional conversation pictures I'm having with the owner!! read more

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Got my hair done today by Tamara. I got a trim, long layers, and bangs. As well as a blonde balayage dye. It looks so much better than I was expecting. I'm so happy with the results & am so pleased with the incredible job she did. read more

Solace & Sage - Blonde balayage by Tamara - Hair Salons Near Me

so my reference photo was the first one and now that the silver toner is out of my hair it is orange. my hair stylist was tamara, she was nice but i paid $290 dollars and i didn't even get what i wanted. i wanted to pay more for better quality but this is not what i paid for. she told me she used a lot of toner which covered the orange and how uneven it was. my appointment was at 2 then she was running late which pushed it back to 2:30 and i got there at 2:25 and waited until 2:55 to even start. i am beyond disappointed. i paid so much money for something i really wanted and i got something i could have done for myself for 15 dollars. did i also mention that my hair is fried ? i have to straighten it to make it look semi decent. i never write reviews but this was just extremely upsetting as this salon has really good reviews. read more

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Michelle has been doing my hair for the last 5 years. I am never disappointed! I always feel comfortable communicating how I want my hair to look. She's honest and realistic in her responses and that's why I have trusted her with my hair for so long. We have dyed my hair almost every color in the rainbow ( I get bored easily ) and she has been able to achieve them all. I recommend her to all my friends and relatives. read more

Solace & Sage - I asked for a bright yellow and Michelle delivered! - Hair Salons Near Me

I came to this place because of yelp and made an appt with Tamara. I came with some damaged ends and Tamara fixed it up. She never disappoints and I never leave unhappy. She has been doing my hair for over a year and I am satisfied with her work 100% of the time. I can't imagine going to anyone else. read more

Katie did an amazing job with my hair I was so nervous because my hair was pretty long and I wanted something different so I googled it and lever 10 had the most amazing view so I booked an appointment and she just did what I exactly wanted so thank you Katie looking forward to see you again read more

Solace & Sage - New hair - Hair Salons Near Me

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I took my mother here on April 8,2021 and Samantha did a really great job. She got rid of the gray hair, and did a great job color matching, and did a fantastic hair cut. She really made my mom love her hair again & feel good about herself. We will definitely be coming back. read more

Solace & Sage - Hair before and after appointment with Samantha - Hair Salons Near Me

I had a wonderful experience with Samantha! She listened closely to what I envisioned for my hair. I'm an artist and I could tell she took the time to understand what I wanted and with her own passion and artistic flair and skill she made it happen. It was a long process, but that's because I have really long, thick hair and she was very thorough. From the color to the cut and wash each stage was accomplished in a professional and competent way, and I am so happy with my bright dimensional blonde look! The environment is also cute inside, Katie the owner has poured a lot of love into the space, and everyone was welcoming. My hair dresser Samantha also made sure my tea was refilled and I had everything I needed! read more

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This was my first time coming to Level 10 salon and I gotta say... the experience was incredible! As soon as I walked in, the receptionist welcomed me and gave me a tour of the salon. I booked an appointment with Katie Baker and she did an incredible job. She took her time with me and was very sweet. I love my hair! I will definitely be going back there. I did have to wait a bit after my appointment time but the wait is so worth it. So happy I found a salon I love! read more

Solace & Sage - After!!! - Hair Salons Near Me

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I had not been to a hairdresser in 18 years and was feeling anxious about getting my hair cut . Kai seemed to understand what I was asking for, took her time and made me feel at ease. I love the end result! I highly recommend her. Tracey read more

It was my first time here and I loved it. The staff is so friendly and welcoming. They make sure to cater to each customers needs. Also, each staff was wearing their mask at all times and stations were clean too. I had my haircut by Tamara. I showed her the look I was going for and she totally nailed it. She took her time and made sure it looked perfect. If you're looking for a new place I definitely suggest them. You won't regret it read more

I got an appointment fairly quickly to get my bangs trimmed by Michelle. I was impressed with her detail work and thoroughness. I made a second appointment right away for a full hair cut. Michelle did a fantastic job. And Kaitlin at reception desk is an asset as well. Thanks ladies! read more

Bri was super cool to talk too. She did a great job on my Brazilian blowout. She was quick and professional read more

Solace & Sage - Hair Salons Near Me

I had the most amazing experience here!!! All the girls were so sweet and helpful! Especially for my situation.. I had gone to a DIFFERENT salon and got my hair done THREE times by the same girl to get my hair BLONDE and after my third and supposed final session I left a complete wreck!! Walked into this salon the next day and they got me in 2 days later to fix it! I highly recommend Katie!!! She is an absolute Rockstar and amazing with what she does!!! I am so speechless and my before and after pics completely speak for themselves!! She definitely exceeded my expectations!! And I will not be going anywhere else for my future hair appointments!! read more

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Tamara did a great cut the owner was friendly and informative and the shop was cute and clean.

Love Tamara she's phenomenal! I got exactly what I wanted. I've been to 3 salons in the last year and finally found a home. She took her time and listened to what I wanted. The first time I got the COLOR & CUT right the first time read more

Absolutely love my hair.... Katie is great at what she does! Beautiful salon, great atmosphere and friendly staff. But, most importantly, knowledgeable and skilled hair stylist. I showed Katie my goal photo and she got it spot on, I'm soo incredibly happy with the end result! Thank you, Katie! read more

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