This place was easy to find!…read more Pros: My oil was changed quickly and it didn't break the bank! The waiting area contained coffee, water, and plenty of magazines. Love that! Cons: I was greeted by a disheveled employee with many tattoos, sagging draws and a potty mouth... I understand its a mechanic garage... but I do expect a bit more professionalism when I'm paying for a service.

All was good until recently. Cameron and John are super friendly counter folks but after giving me…read moreback an un-driveable car three times, they explained that they cannot hire good help, have no quality controls, and do not verify that they have fixed customer complaints. They use victim - speak (we just work here, don't know how to stop the quality escapes. Letters to the owner (Isaque.faria@fastlspgtoup.com) go unanswered. My examples are: 1. Reported suspension noise in right front, they found LEFT FRONT ball joints bad, replaced them but did not verify the noise before or after, it was not fixed. 2. Replaced headlights but did not adjust aim, Cameron said they cannot adjust the headlights. Turns out that they can but failed miserably. 3. Had radiator replaced and they left the air intake duct completely loose and inoperative, forgot to replace the fasteners. Obvious once the hood was opened. The front desk doesn't really understand automotive issues. They have one mechanic that diagnoses EVERYTHING and then hands the car off to another mechanic for repair but no one checks the work. They made up explanations that they don't understand. No concept that this is unacceptable. They have a C+ rating with BBB. I recommend NOT taking your vehicle there.

Great shop. Honest and reasonable price with great communication Serviced my vehicle with…read moreexcellent results. Very happy to have a mechanic I can trust in the area for all my vehicles

This is 100% the best mechanic I have ever been to, they will go above and beyond to explain to you…read morethe services you are receiving, the parts that need to be replaced, the average life time of the parts and pieces that may need replacing. They provide excellent customer service, excellent price breakdown. They are always willing to work with you as a customer and as a person. I would recommend this mechanic shop to anyone and everyone!

After terrible experiences with local dealerships, I decided to give Guaranteed Auto a try. They…read morewere efficient, competent, and honest. Their stellar reputation appears to be well earned. If this experience is any indication of their normal service, I would recommend Guaranteed Auto over the dealership service departments in this area. I highly recommend this business.

All the things I look for in a car service shop - honesty, reliability, fair price. These guys are…read moregreat. Just moved to town and already used them for both of our cars. We will be back. Highly recommend and they came highly recommended. So glad we found this place right out of the gate. We drive Toyotas.

I deal with Dave Smith at Gattos. He is highly competent and not out to rip people off…read more Another mechanic in town claimed I needed $2000 worth of work on the car and Dave was one of the mechanics who took a look at the car and confirmed that was not the case. Times are tough and many shops are beginning to exploit their customers financially. Not Dave.

I stopped in to ask about a problem with the dash AC on my 2012 I think last year about 152,000…read moreclass C Sunseeker. I described to the technicians what I was experiencing and they seemed to know right away what the issue was from my description. I made an appointment the following week dropped the RV at 8 AM and by 3:30. They had diagnosed the issue with the AC and had completed the fix and had totally gone over the air conditioning system which needed a recharge. They did an oil change and recharged the AC system, checked all the fluids belts hoses and checked the tire pressures. The bill was very reasonable and the AC is working great and my RV is ready for a trip. All the gentlemen that I speak with are very knowledgeable, friendly and courteous. I have used them entirely for the work done on my RV and also my Honda Odyssey. Thank you so much Gattos for taking such great care of my vehicles, my hounds and me!! Amiee R

As easy as online shopping!!! Originally spoke to Lamont who…read moreexplained the process and went over some dealership details. We were handed off to Keith, our sales guy. He was easy to deal with and went out of his way to make sure we knew what was happening and to make sure we were comfortable and satisfied with the sale. Next came Michael, the finance guy. This is usually the brutal part of car buying...pressure to add extras, terms that are threatening, and other issues that leave you intimidated. Not so with Michael and Lexus of Melbourne. The process was fast, pleasant, and easy...no queasy feelings as paperwork explained and signed. I have been returning frequently to take advantage of their complimentary car washes, and this week, returned to have Chris, another sales guy, sit with me in the car, to once again explain the technology (that had already been explained by Keith in great detail). This dealership and staff is top notch!!!

This Lexus RX350 is a used car that I purchased in 2010 from JM Lexus dealership in Fort…read moreLauderdale. It was manufactured in 2008. I really liked this car at the time, so I researched online for nearly two months and took notes for comparison. Ultimately, Lexus dealer offered the best value for money, so I bought this car. Later, I noticed that there was some paint chipping on one side mirror. Since it was within the warranty period, I had it repaired at a Lexus dealer in Melbourne, and this was entirely free of charge. During this time, they also provided me with a replacement vehicle. Later on, there were cracks in the car's interior, and I went to the Melbourne Lexus dealer. They told me the cost would be very high and suggested I go to a smaller auto repair shop. Later, I discovered that Lexus had issued a recall for this issue, meaning many cars from this batch had similar problems. We contacted the Melbourne Lexus Dealer again, but they said the recall period had ended. When we asked why we weren't notified, they said it was because we didn't have maintenance done at their dealership. My questions are: 1. When I purchased the vehicle, I didn't sign any contract requiring maintenance at a Lexus dealer. 2. Lexus covers all the costs for recalls, so why didn't the Melbourne Lexus dealer or JM Lexus notify me? Lexus is a high-end brand under Toyota, but the behavior of Lexus dealerships in this matter is very disappointing and, some might say, unacceptable. At the time, my English proficiency and understanding of the law were not very good, but I have since gained a better understanding through online research, especially during the COVID-19 pandemic, and learned about my legal rights. The following four pictures include one from 2011 and the other three show the current severe condition of the interior cracks. This car has been through two major accidents, but the engine and major components are still functioning properly. What I love most about this car is its built-in CD changer that can hold six CDs at once, which was a standout feature at the time. Additionally, the car's exterior design is very sleek, and the streamlined headlights are beautifully designed. If this were to happen in Japan, the person in charge at Lexus would personally apologize and ensure the car is repaired. This is because I am very familiar with the Japanese work ethic. The image provided is a scanned note from my iPhone's note app, and I've erased my address because I don't want to expose my personal information. This image is an advertisement sent to me by Lexus last week. which proves that Lexus has all of my records, including my address and phone number.

I was purchasing a used car in Cocoa Beach and wanted a pre-purchase inspection. I called around,…read morechecked reviews and found Rocky at Rapid Auto Repair. He was willing to squeeze me in and do a complete inspection. I arrived when he first opened and was impressed by the number of customers that quickly lined up to drop off their cars for repair. He must be doing a good job. His lift is outside of his shop, so rain can sometimes affect the timing of certain repairs. Rocky did a thorough inspection and put thr car up on the lift. He found several minor issues, but explained the price and that they were not urgent and that the car was a good deal. His prices were fantastic and he instilled confidence with his professionalism. He's a mechanic you can trust.

Outstanding service, fast, honest and reasonably priced. I highly recommend Rocky and his team for…read moreany of your auto care needs.

I used to recommend this business but my recent experience gives me doubts. The business was sold…read moreto a corporation and there were several new people and, I'M sure, all of their customer service and accounting software changed. I always got treated well and was happy with the quality of my service. I waited an hour for a simple oil change. The price was right based on synthetic oils but I will probably go back to my usual place.

Outstanding! Eight year old SUVruns like it's brand new. Friendly, polite and professional. I'm a…read morecustomer for life!

Mom was a 22 year customer here (I lived out of state.) Great genuine guys. Great service and a…read moregood hometown/local shop. Seems like a thing of the past but you still can get good mechanics! Thank you Joe for the check on the 1981 Mercedes! Andrew

Very expensive. Took a week for the repair and a mechanic hit my car. But I have to give them that…read morethey did tell me and fixed it.