Solar Topps Review I was very happy with the installation itself, and my sales advisor, Sean, has been great throughout the process. He's been responsive and has done his best to communicate my concerns to customer service. However, my experience with customer service after the sale has been disappointing. After my second set of solar panels and Tesla batteries was installed, I received a false heat alarm from the sensor mounted above my four Tesla batteries. I reported the issue and was scheduled for service on July 14. In the meantime, I had a mini-split installed in my garage. After that installation, my Tesla solar app began acting abnormally. Solar Topps was aware of both the heat alarm and my concerns about the system before my July 14 appointment. I wasn't asking them to fix the HVAC installation--I simply wanted them to verify that the Tesla programming and configuration were still correct and that nothing had been affected during the mini-split installation. On the morning of my scheduled appointment, I was informed that it had been rescheduled to July 17 without my approval. I immediately responded by text, email, and phone to explain that I could not make July 17 because I had already taken time off work for July 14 and had planned my day around the appointment. Despite that, they would not keep the original appointment. I was also disappointed that they declined to inspect the software or system programming, stating only that Tesla said nothing was wrong. As a customer who has invested a significant amount of money in this system, I don't think it's unreasonable to ask for confirmation that everything is still configured correctly. The installation quality deserves credit, and Sean deserves recognition for his professionalism. Unfortunately, my post-installation customer service experience has left me feeling that once the sale is complete, customer support is much less responsive. I hope Solar Topps improves how they handle existing customers because good service after the installation is just as important as the installation itself. Here's the email this morning: re[2]: Service Visit Scheduled (Service Case # 26-8374) Thanks for reaching out. We apologize, but our team is unable to visit your property today, July 14. Unfortunately, our technician became sick due to heat and won't be able to make it to your site. If July 17 doesn't work for you, please let us know your availability for next week, and we'll be happy to schedule the visit for date and time that's convenient for you. We apologize for inconvenience and appreciate your understanding. Best Regards, Customer Support Team 480.940.1201 | 102 S. 28th St., Phoenix, AZ 85034 www.SolarTopps.com Thank you for the opportunity to earn your business, trust and referrals. Contact Us. From: Solar Topps Date: July 10, 2026 at 11:06:48AM MST Thank you for reporting the issue. We have scheduled service visit for Tuesday, July 14, inspect smoke/heat detector to address the issue. In the meantime, please remove the detector temporarily to prevent the alarm from going on again until our technician arrives. If you need any further assistance, please don't hesitate to reach out. We're always here to help. Best Regards, Customer Support Team 480.940.1201 | 102 S. 28th St., Phoenix, AZ 85034 www.SolarTopps.com Thank you for the opportunity to earn your business, trust and referrals. Contact Us. read more

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Solar Topps - LOOK NO FURTHER (unless you have time to waste!) I found Solar Topps via Google Search. I called and discussed my needs which was to remove my current solar system for a reroofing job, then to reinstall it. The folks I worked with at Solar Topps were patient and understanding. Even better, their quote was the most competitive! I really like the way it felt like I was speaking with a local business as opposed to some giant corporate owned behemoth looking to swallow my money. Once I agreed to move forward, a start date was discussed and the crew showed up right on time. The crew was very professional, VERY busy and each day they cleaned up after themselves. My solar panels (75) were stacked on pallets like they were new, with great care. My roof was completed and the time came for the solar system to be reinstalled. Again the crew was timely, professional and cleaned up EVERY DAY when done. Now for why Solar Topps should be your first choice for your solar needs - All new hardware was used to put up the panels. During the process, it was noted that the wiring for the system was not up to date and in need of improvement. Solar Topps took extra time to reconfigure the wiring to bring it up to 2026 standards. The system is only 5 years old. Also, while in the process of getting the three system inverters back online after performing firmware updates (something they didn't have to do, but did because they truly care about doing the job right), one of the inverters refused to cooperate and it refused to come back online. Neil the Engineer spent almost three hours working to recover the inverter's function and finally succeeded. He saved me over $1000, where he could have given up and sold me a replacement inverter! The original installer never told me that the inverter's performance are visible via an app, so I could monitor their function. Neil pointed out that this function is available and got everything set up for me and directed me to the app so I could sign up and log in. So not only did Solar Topps complete the job, they improved the performance of my system, updated the firmware of my inverters and brought the wiring up to 2026 standards.....all for the original price for the job!!! I am a retired Service Manager for Rolls Royce Motorcars. The dealer where I worked was in Manhattan, New York. My clientele were all very discerning consumers (A list Actors, Musicians and Designers & more) that won't settle for anything less than the best. If Solar Topps was in Manhattan, I would without hesitation recommend Solar Topps to my customers. Solar Topps gets it. Here is your chance to get treated like a celebrity for a fair price. Call Solar Topps!!! read more

I have purchased solar from them they installed it and no one but them have been on my roof Solar topps since 2015 I recently had issues with our solar not producing they came out found quite a few broken panels and they won't cover it under warranty they don't even care they just kept asking me how did this happen I told them several times I don't know I have never been on the roof and no one else has been on my roof first of all I'm to big of a man to get on the roof and secondly it's a large two story home with tile I'm not that trustworthy of tile roofing to get up there so think twice before hiring this company and it sucks I trusted them and pushed their business for years now I regret it read more

It was great working with solartopps. Solar Topps did an incredible job with our solar installation! Their team was professional, knowledgeable, and efficient from start to finish. The process was seamless, with clear communication. read more

Avoid Solar Topps. They will sell you a system that is not prepared for the Arizona heat and then blame the salesperson, claiming that the salesperson is an independent contractor and they are not responsible for the promises of their salesperson. They will leave you with a portion of your panels nonfunctional for months and a system that becomes highly degraded during the hot summer months when you need it the most. They also have shady business practices. Our salesperson found a non-licensed contractor to build a shade structure for the battery (which is constantly going down due to the heat) and worked with the contractor to design the structure. He then called at the last minute and asked us pay the contractor and Solar Topps would reimburse us. (So it looks as if we were responsible for the structure, when in truth it was designed, approved, and built by an affiliate of Solar Topps.) When the battery continued to go down, and the shade structure was determined insufficient, they told us that it was our problem to figure out because we paid for it. It seems that Solar Topps does not really care about their customers once the transaction is complete and will leave it to the customer to resolve issues from their poor design and installation. If you are going to purchase a solar system, choose another company! read more

We received many, many quotes to install solar on our 20 year old home using EnergySage. Solar Topps provided a solution with top quality materials and industry leading warranties that fit our budget. Their history as a certified local Arizona company put them above the competition. We purchased from Solar Topps because we are confident they will be there in the future should we have questions or need support. read more

Worked with Sean Obrien and he was very helpful during my process of obtaining solar quotes. Answered emails, calls and texts regularly and provided industry insight I was not aware of, including discussions about future system enhancements. He also gave me a reference to my best quoted roofer for underlayment replacement. Would recommend. read more

Solar Topps - Solar Installation Near Me - Phoenix, Arizona

I paid $20,000 for solar panels on a 1200 sq ft house. I never got the promised fed or state rebates. Not only that, my on peak rates went up. So basically I got taken. I'm paying more for going Green. Don't fall for the climate change crap. Phoenix, AZ. read more

"Solar Topps" is an Incredible Solar Company that has Installed Top Rated Residential and Commercial Solar on over 20,000 Homes & Commercial Buildings in Arizona. "Solar Topps" Installs the Highest Quality Solar Panels and Systems to make sure You are Happy with Your 25 Year Warrantied Equiptment. I Choose "Solar Topps" Every Time, and You Should Too!! They Care!! read more

We contracted with Solartopps to install 67 solar panels and 67 Enphase micro inverters (mini computers) on the roof of our house plus 12 backup batteries and Enphase control panels on the west side of our house. We shopped the project with five other solar companies. Sean at Solartopps gave us the best price. Because the solar industry has such a bad reputation we were skeptical when Sean made promises and representations, but if Sean promised it, it came true. All the technology was the newest out in 2021. Over the course of a year (plus a few months) Solartopps worked through the problems of the new technology with Enphase and APS (the power co). The system has been operating beautifully now for well over a year and we haven't paid APS a dime for power. Of couse, we altered the timing of our power usage with timers on the pool and programable thermostates for the house to take advantage of the power the panels generate rather than enriching APS by using power beyond our generation at high rate times or at night. The money APS credits us monthly for selling our excess power covers the draw we have when the batteries run out or on cloudy days. We received rebates from APS for the solar panels and batteries (you have to apply, they are not automatic and now they are less than they used to be) and a tax credit on our taxes. Everyone from Solartopps who came to our house to work was very respectful and hard working, especially Gilbert and John. We were very pleased with Solartopps price and professionalism and we are very happy with our Enphase Solar system and the Enphase App that lets us monitor our power generation and usage instantly from our phones. read more

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Our whole solar experience has not been worth the headache we have had. We have a leak we noticed Feb. 14, 2023. We filed a claim with our insurance company (State Farm) and a mitigation team came out to tear out the water damaged drywall and insulation within a week or so from our call to the insurance. The roofing company was called out to assess the damage of the roof and found the cause of the leak is because of the footing not being properly sealed/secured. Both companies (roofing & mitigation) concluded that they believe the damage was due to improper install of the panels by Solar Topp's. Since the demolition to our interior we have had two members of Solar Topps come out. The first one knocked on our door but said he rang our Ring doorbell. That wasn't true because it would've alerted us. So he left without even checking the solar panels. A week later someone else came out and told us before he could inspect the panels we had to get our roof cleaned because it was too dirty. We had the roof cleaned 6 months prior but in order to get the process moved along we paid $300 to get our roof cleaned. It has been 7 months dealing with our interior walls being gutted out which we find to be negligent and irresponsible. No one can finish repairs inside or on the roof until the solar panels are removed. We reached out to Solar Topps (9/21) stating we would be finding legal representation and were told someone would be out the following day (9/22) A representative did come out and inspect the panels. He stated that our leak was due to a crack in the tile and deteriorating underlayment. This vastly differs from what the previous two companies said. Furthermore, this has caused us an extreme inconvenience and emotional distress. We have had to pay double our normal electric bill on top of the solar loan since we haven't had insulation in our walls. Compensation for this would be a step in the right direction for sure. Definitely would not recommend "Solar Topps" to anyone eager to install solar panels. We honestly would like if we could have the panels removed and be done with this company altogether. read more

SolarTopps installed my Solar panels in December 2021. The design was thorough and Sean was very good in answering all my questions and ensuring I got top of the line 400w black panels. The install was clean and thorough. It was placed on the west side to take advantage of APS peak rates 4pm-7pm is summer. It has been producing now for 2.5 years and is exceeding the contracted guarantees. My installation was to augment my electricity not to replace it as that was my best option for ROI. I have gas heating so in winter my electric bill is around $25 and in summer it supplies about 40% of my needs. It is important that you understand how to use APS rates and solar. For example, I run my pool during the day to take advantage of the solar production and the APS lowest rate 10am-3pm in winter. I have a full tile roof and there were no leaks. Do not believe the fake reviews that I know are here. This is a professional company that has outlasted many fly by night solar companies and I recommend them. I had pigeon proofing done by a different company read more

GO SOLAR THROUGH SOMEONE ELSE - pictures below. Solar Topps completely miswired the system to the point where 50% of panels didn't produce power for 9 months. The roof inspection i paid for revealed that the Solar Topps installers broke 20+ roof tiles, they told me that the broken tiles were replaced. However, the inspection showed that they were poorly glued together. Other tiles were just left broken. Some of the solar panels were installed so loosely that they can blow over with strong wind. They have refused to compensate me for power not produced. See the pictures for yourself. All I want is the system I paid for and was promised, this is the worst costumer experience I have ever had in my life, USE SOMEONE ELSE FOR SOLAR, it's been close to a year and they still haven't done as promised! read more

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I called for a warranty work on the bird screen to be replace and this is the second time I had to get it replace. The first time they came out they didn't have the same screen so they just put whatever screen they had available with them in the truck. Now I have over 10 birds on my roof below my panels and their laying eggs up there. When I called for them to come out they said it will take two weeks. It doesn't make sense how they can't take care of their customers. If your in the Goodyear area they can't come see you for weeks. Then if you can't serve us when something need to be fix right away then why serve the Goodyear area? They told me they can't come out sooner. Everyday I can hear the birds on the roof moving around and ripping up the screens. I looked up my bills since I got solar along with how much I pay a month to the solar company and it's more than what I was paying before the solar was installed. I'm going to get a lawyer involved and 3TV news. The lack of service they provide is BS. No one still called me to let me know when my bird screens will be replaced and it's been a week already. read more

Solar tops was a energy sage listing for my area and as such I requested a quote. From that point forward the level of honesty, integrity, guidance through the process install and follow up were and continue to be exemplary. They offered the type of modular solar product we were wanting for our home and would recommend them to anyone looking to install solar. read more

Solar topps really getting into the natural side of things, not sure I'd want my moving bill board sitting outside a weed shop. Too funny !! read more

Solar Topps - Solar Installation Near Me - Phoenix, Arizona

Damage to Roof from Residential Solar Panel Installation: If we could give a zero star, we would. We're in the process of filing a lawsuit against Solar Topps. Neil Uppal, owner of Solar Topps told us to go ahead and file the lawsuit because he won't fix the damages that his installers have done. During my Solar installation, his installers damage the roof of my house. We notified them right away. The salesperson told us he would take care of it. Fast forward, we never got our roof fixed. We had a huge leak in the house during a rainstorm. So we contacted the company. The salesperson said we were supposed to send the owner an estimate of the costs, but he lied about it and never told us. Now we're asking the company to fix their damage, they won't, telling us to go somewhere else. Two different roofing companies verified that the leak on our roof was caused by negligence. We have lots of pictures of gaping holes on our roof. read more

We had to have our solar panels removed and reinstalled in order to do a roof replacement. Mario and his crew were involved in the re-installation. They needed to replace the inverters for 37 panels. They did a very professional job, taking care of all details no matter how small. Mario was very conscientious, making sure we were totally satisfied with the job before they left. He went out of his way to make sure everything was completed satisfactorily. We appreciated Mario's enthusiasm and professionalism! read more

Holy Crap! My partner made the huuuge mistake of putting down my name and cell phone number while checking out the cost of solar panels online (actually, no mistake: he was mad at me) and these people have been spamming my voice mail for SEVEN WEEKS, despite my calling and telling them to stop (isn't this a violation of the law?). Think I'm being dramatic? How does 51 calls in 49 days sound to you? Are we really so desperate for business, that we can't figure out after almost two months of harassing "potential" customers that they're not interested if they won't call back (and leave messages for you to stop calling?). Solar Topps is a perfect example of why I leave my cell phone off all day and only check it for messages in the morning and when I go to sleep. If I were as tied to my phone as most people were, I would've gotten a lawyer and sued them by now. STOP CALLING! read more

We had the best experience with Solar Topps and the people who installed our system on our home. We love A.J. Saferstein very knowledgeable representative and is very honest to us and wouldn't sell you a system that you wouldn't benefit from. The best is the savings and would recommend this company over anyone. read more

Solar Topps has excellent customer service and installers. Solar Topps is family owned and Neal is an honest professional who'll match or beat the competition. Geoff who was our solar consultant did an awesome job explaining everything to us and what system would be best. We love our solar. Thank you team! read more

My Invertor went bad and Solar Topps called me the next day and to my surprise their tech came in and replaced the Invertor the same day. I am very pleased with their service. 5 star rating for technical and customer service offered by Solar Topps. read more

I want to give Solar Topps a big shout out for their help with my solar system, which they installed over 11 years ago. It has been trouble-free until now. After I received a power bill ten times higher than the normal amount I realized that my solar system must have stopped working weeks ago. I contacted Solar Topps about the problem. Of course, the system is long, long out of warranty. They could have charged me $200 for a service call, but instead hooked me up on the phone with a tech from the inverter manufacturer who guided me through making a simple parameter change in my PV inverter that solved the problem and got the system back to normal operation. That is outstanding customer service! Thank you Solar Topps! read more

Very dissatisfied. The owner Neal Uppal has been changing his story every time I talk to him and he blames everything on APS. I have been paying more than $80 extra on energy each month since I was installed last June, when I include my payment to them. read more

During this COVID-19 outbreak, Solar Topps has been there for our family when it mattered most. With our current financial situation we knew that saving money on our electric bill would make a huge difference for us. We wanted to have our system up and running as quickly as we could. Joan and her team had our system turned on within 2.5 months. We were so impressed by this, especially considering all of the shut downs that were impacting our permitting and inspection timelines. But they made it happen! We are so happy to finally have our system running and helping us save money, especially when every bit counts. We will be recommending this company to all of our friends and neighbors that are considering going solar. read more

We found out that our inverter stopped working when we received a giant electricity bill. We then found out that the online monitoring system had stopped updating since May 2019. We immediately called Solar Topps for service and asked about why no alert was sent to us. The representative Victoria said "because they have thousands of customers now so they are not able to monitor actively." I thought the whole sales pitch was about customer service! Technician was supposed to come out today and my husband and I both took time off from work for this. After a day of waiting, NO SHOW and no one called us. Called the front desk and the lady said there was a delay and the tech would not be able to come today. I understand delay. But someone should have called us to reschedule. The front desk said she would do her best to have customer service (i.e. Victoria) to call us back but also emphasized that they close at 4pm. It is 3:51 now and the phone is not ringing. I will update everyone once I hear back from Solar Topps. Update: No customer service called us back and the office stopped picking up phone at 3:58pm. A technician reached out to us at 4:01pm and claimed that our appointment is scheduled for a different date on his calendar. He offered us different time slots to pick from since we again needs to take time off from work. I hope he does show up tomorrow and anyone from Sollar Topps will call us back in the future to explain the company's inability to "actively" monitor the system. read more

I wish I could say some thing good about this company Worst company ever but i was smart enough to research them and when i red all the reviews i changed my mind this company promised me a system before year end never delivered it is 2020 and i do not have solar panels one thing i can say they gave me a good price and was the lowest of all the other companies i considered but it cost me 6% in tax credit loss and now going back with the first company i spoke with. little more money but i have 2 happy neighbors that used them stay away from solar tops. read more

I feel this business is not very truthful. Sales person Steve came out to our home. He gave us his pitch and we fell for it and we also chose this company because of the good online reviews and "A" rating with Better Business Bureau. We signed up and got our installation 3 months later. Steve said Solar Topps would provide bird barrier after install. Bird barrier is one of the main reasons we chose this company. Two months later after solar panel install, no bird barrier. Couple calls to the company regarding it and everyone we talked to "beats around the bush" about it. Emailed Steve about bird barrier but No Response. On another note, we have home surveillance cameras outside our home and 3 days of install, workers were not acting professional. They were shoving the ladder and trashcans at each other and also trying to hit each other with card board boxes. Seeing the horse play was very disappointing. Unfortunately, they got our business and it seems we are nothing to them now. As far as the new solar panel performance, we are still paying high bill to APS on top of the solar loan. I would not recommend Solar Topps to family or friends or anyone because they did not come through with what they said. read more

We had a very positive experience with Solar Topps from their initial sales person to the final installers. They were responsive throughout the process to our questions and concerns. Getting solar installed is a long process involving city approval for the design, coordination at installation between Solar Topps, APS, and city inspectors, then comes final inspections from the city and APS. The Solar Topps staff was very helpful in keeping us informed of the timeline each step of the way. Our installers were conscientious and professional. The solar system is working just as it was outlined in our initial sales meeting. Because of their product, their follow through, and their knowledge and professionalism, we highly recommend Solar Topps. read more

First class business. From the initial sales/information meeting to the last solar panel being mounted, this business was prompt, courteous, knowledgeable and top shelf in every category. They don't over-sell or up-sell you. They review your monthly electrical usage and recommend the number of panels based on that. I highly recommend this business. read more

This company has very bad customer service and once they complete their installation, don't bother to reach out and get your opinion if there is a problem. The owner shouts out at you in the phone and tries to make you believe you are "Stupid" in a very nasty way. Very sloppy work. There is no attention paid to detail. read more

SOLAR TOPPS **** SOLAR TOPS **** this company is the bomb! the customer service is top notch. they are like an old fashioned ,make the customer believe again in humanity, kind of company. if you use them, you will not be dissappointed. you will be like me,when you see their commercial,you will smile,just knowing you are a part of something good!!! read more