We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

Just wanted to say how awesome he is. Valve went out in the water heater he installed and he came…read moreright out and fixed it without any issues. Thanks a lot Water Heater Guy!

Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

What a great guy! Dustin Phillips is knowledgeable and takes his time explaining what needs to be…read moredone to make effective repairs. His pricing is very reasonable and he is very dependable ! I highly recommend his company !

Quick response to our call, able to meet our needs at a fair price, and quality work done when it…read morewas promised. Dustin was a pleasure to work with.

Kaylen came to our home and did a great job replacing our shower cartridge. He also carefully…read moreadjusted the plastic temperature limit stop on the shower valve so the water wouldn't get too hot and my daughter wouldn't accidentally get burned. He was very kind and took the time to clearly explain some other questions I had as well. I have been a Steadfast customer for about three years, and I have always been very satisfied with their service. I really appreciate Kaylen's professional and thoughtful service!

Called Spencer and made appointment for next day.10 minutes early, Matt arrived to do a couple of…read moreplumbing jobs for us. Serviced our instant hot water heater, replaced a leaky valve washer, and installed a new hand held shower head. Matt was a great guy, straight up, efficient and very amiable. He would be welcome here anytime! Price for work was appropriate, done quickly and clean. Could not have had better service! I highly recommend this company for your plumbing issues.

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

Very responsive! Was at our house within an hour and had a new water heater less than an hour after…read morethat. Received a high quality professional series water heater at a great installation price.

Fast job Quality work…read more$2k for a 50 gallon Bradford with my recirc pump reinstalled And he cleaned up area

After posting my review, the owner Jason reached out to understand more about my experience. He…read moreinformed me the technician that came to my house was fired the week after my experience, before I had even written the review. Jason took the time to listen & let me know that was not their standard of service. Since that bad egg is no longer at the company, I would not hesitate to use bluefrog for future needs.

Excellent work by Carl and Jason! I reached out to Jason at Bluefrog on Tuesday and by Friday…read moremidday Carl had replaced three outdoor faucets and two vacuum breakers. I appreciate the quick response, good communication and prompt scheduling despite being organized during New Years week.

I'm absolutely thrilled that I chose this company for our plumbing issues - they've truly been…read morephenomenal! I'm deeply grateful and can't thank them enough. These exceptional professionals shine with their prompt communication, surpassing any other company l've dealt with. Their prices are wonderfully reasonable, reflecting their family-oriented approach. Professional, courteous, and consistently exceeding my expectations in every way.

I contacted American Plumbing and Rooter through Yelp for a quote. I got a quick response from the…read moreowner. I had two other quotes from other companies. American Plumbing beat the other two quotes by a significant amount. And American Plumbing was able to come out to my home and take care of the repairs the next day. Very impressive. The repairman was early by about 20 minutes to my appointment. He was very professional and showed extreme detail and workmanship on the work he did. I would highly recommend American Plumbing and Rooter for your job.