1/5 My experience at…read moreEuropean Wax Center was disappointing. Hannah tried to make the waxing as comfortable as possible, but it was still one of the more painful waxing experiences I've had. My bigger issue was with the business practices. I was sold on a package during my appointment and was quoted one price (around $156), but by the time I got to the front desk the amount had increased to $192. The pricing structure was confusing and never felt transparent. The constant focus on packages, memberships, products, and "savings" made me feel like I was being sold to rather than simply paying for a service. I later received another charge on my credit card weeks after canceling my future appointment because of the payment structure attached to the package. While the company pointed to terms on its website, I do not feel the ongoing automatic charges were honestly and clearly disclosed when the package was sold to me in person. Good customer service is not about pointing customers to fine print after the fact. It is about being honest, upfront, and transparent before the sale is made. Customers should clearly understand what they are paying, what future charges will occur, and how the billing works before agreeing to anything. I have no issue paying for services. My issue is confusing pricing, constant upselling, and a business model that did not feel customer friendly. Had everything been explained honestly and clearly from the beginning, I could have made an informed decision. Instead, I was left feeling misled about the true cost and billing structure.

I go here for Brazilians and their process is so fast and painless! Nisha is great - highly…read morerecommend! Their products to reduce ingrown hairs are great too

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

Excellent quality of service . Very safe and clean ambience …read more Recommend planning appointments on calendar to get the best service .

I've been doing sugaring for about a year maybe more. I've done it here at this location, burleson,…read moreand Mansfield. This one is super convenient for my daily errands and more. All I have to say is book with Kennady! I came in for a Brazilian sugaring wax, and let's just say... I was very overdue. I walked in mentally preparing myself for pain, but Kennady completely changed my expectations. I don't know what magical technique she used, but the wax was almost painless. Seriously. There was only one strip that stung a bit, but honestly, it was nothing compared to what I was expecting. Kennady clearly knows what she's doing. On top of that, she was such a pleasure to talk to. I felt completely comfortable the entire time, which is not always easy during a Brazilian. She's warm, professional, and really knowledgeable. She took the time to walk me through aftercare, and I actually learned a few new things (education is gold, and she definitely delivered!). Bottom line: I'll only be booking with Kennady from now on. If you've been putting off your wax or are nervous to try sugaring, go see her. You won't regret it.

Your receptionist working on April 11, has a horrible attitude. Made no effort to greet, was very…read morecondescending, and rude. Not very customer service oriented.

I had an amazing massage at Melt Spa. It is conveniently located on Heritage Trace Pkwy and…read moreaccessible by both I35W and Hwy 377. The facility is beautifully decorated and you feel peaceful and serene as you wait in the lobby. My masseuse was very caring and asked me preferences before she started. I had a great experience and I will be back

The ambiance was great and I felt immediately welcomed. The snacks and drinks are a nice touch. I…read morebooked online which was SUPER easy and I got in fast. I booked a deep tissue massage with scalp massage and hand mask add ons. Overall Vanessa did great. However I don't feel the "add ons" were worth it at all. The hand wrap / hot towel was nice but it wasn't what I expected. Perhaps I didn't read the website thoroughly enough but it wasn't at all what I envisioned and wasn't "unique". While I enjoyed it I've gotten the same type services in "regular" massages without an extra add on fee. Definitely not worth the extra cost if I return in the future. They a 4 because Vanessa was great and the atmosphere was nice.

Good services, good treatments and very sweet technicians. It was a good visit they go above and…read morebeyond.

This was my first time getting a sugaring wax and I couldn't have asked for a better experience!…read moreAdriana was absolutely amazing--she took the time to answer all of my questions, made sure I felt completely comfortable, and walked me through the entire process so I knew exactly what to expect. Her professionalism and calming energy really put me at ease. I left feeling confident, smooth, and already looking forward to my next appointment. Highly recommend booking with Adriana if you're new to sugaring or just want someone who genuinely cares about your comfort and results!

Just had the BEST experience getting a lash lift + tint and a brow wax with Tonya! I'm heading out…read moreon a long vacation and wanted a minimal makeup routine that still makes me look put together, and this was exactly what I needed. My lashes look full and lifted, my brows are perfectly shaped, and I honestly feel vacation-ready with almost no effort. The service was fantastic--professional, detail-oriented, and so relaxing. Highly recommend if you want to look great with little to no makeup!

This was my first time coming into this lash studio and WOW!! I felt so welcomed and Shawndra my…read morelash girlie was amazing! She did my lash lift after my last lash tech over processed them and left them in weird shapes. Shawndra explained the process and noticed they had been over processed and added a lash conditioner before my lash tint. She was meticulous with my lash placement and I couldn't be happier! I already set up my next lash lift+tint apt!

I have had a facial and eyebrow tinting done here and the staff who helped me were very cool and…read moreinformative when I asked questions. I really appreciate that they aren't clicky and rude and they seem to be really into helping people get beautified! Hail yeah! Thanks!

Kitty always does amazing! I love how I look whenever I leave every single time! I usually get the…read morethreading services :)

Every time I come they service is great! I leave feeling beautiful and valued! I love themread more

I was a walk in and within 5 minutes of checking in I was in a chair getting my eyebrows threaded!…read moreThey were very nice, professional, and did a great job. Facility looked very clean and well taken care of. They have a new regular! Thank you!

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

I want to Helen for the past several year and Lexie. She did an awesome job as well. She is so…read moresweet making sure everyone happy so don't listen to negative give a bad review. Lashes very important so please making sure your pocket have moneys to maintain your pretty

Gorgeous place but ultimately I was not satisfied. I came in to get my eyebrows waxed and came out…read moreto finish the job. I was seated right away and left within minutes. I guess I expected more precise and even eyebrows. My before was just more hairy around the eyebrows and I'm glad she took care of roof and ends of my brows but my brows just don't simply look good. They don't look align and sharp as I imagine. The foundation was set but just need to sharpen the look. $10 plus $5 tip. Overall probably won't be coming back for wax but maybe I'll give the lashes or nails a shot.